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Residence Inn by Marriott Cancun Hotel Zone

3.0 star property
3-star golf hotel near Iberostar Cancun Golf Course

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Photo gallery for Residence Inn by Marriott Cancun Hotel Zone

Terrace/patio
Property video
Full-size fridge, microwave, stovetop, dishwasher
In-room safe, laptop workspace, blackout drapes, soundproofing
Full-size fridge, microwave, stovetop, dishwasher

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Bar

Explore the area

View in a map
Blvrd. Kukulcan Lt. 1-02, Zona Hotelera Km. 23.5 MZ60, Cancun, QROO, 77500
  • Iberostar Cancun Golf Course
    ‪4 min drive‬
  • Delfines Beach
    ‪5 min drive‬
  • Riviera Cancun Golf Resort
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, Non Smoking, Balcony

Suite, 2 Bedrooms, Non Smoking, Balcony

Suite, 2 Bedrooms, Non Smoking, Balcony

9.0 out of 10
Wonderful
(36 reviews)
  • 63 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 2 Queen Beds, Non Smoking, Partial Ocean View (Balcony)

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 2 Queen Beds, Non Smoking, Partial Ocean View (Balcony)

9.2 out of 10
Wonderful
(27 reviews)
  • 49 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking, Ocean View (Balcony)

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 1 King Bed with Sofa bed, Non Smoking, Ocean View (Balcony)

9.0 out of 10
Wonderful
(52 reviews)
  • 53 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed, Non Smoking, Balcony

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 1 King Bed, Non Smoking, Balcony

9.6 out of 10
Exceptional
(104 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking, Balcony

Studio, 2 Queen Beds, Non Smoking, Balcony

Studio, 2 Queen Beds, Non Smoking, Balcony

9.2 out of 10
Wonderful
(142 reviews)
  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking, Partial Ocean View (Balcony)

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 1 King Bed with Sofa bed, Non Smoking, Partial Ocean View (Balcony)

9.2 out of 10
Wonderful
(18 reviews)
  • 53 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Cancun

Zona Hotelera stay.Your stay at this Zona Hotelera hotel places you within 3 miles (5 km) of Iberostar Cancun Golf Course and Delfines Beach. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Nichupté Lagoon are also within half a mile (1 km).

What's nearby

  • Iberostar Cancun Golf Course - 4 min drive - 4.6 km
  • El Rey Ruins - 5 min drive - 4.9 km
  • Delfines Beach - 5 min drive - 5.3 km
  • Riviera Cancun Golf Resort - 6 min drive - 5.0 km
  • Moon Palace Golf Club - 14 min drive - 9.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 10 min drive

Restaurants

  • ‪Arena Sports Bar - ‬3 min drive
  • ‪Taco Arte Restaurant - ‬3 min drive
  • ‪Royal Solaris Cancun - ‬3 min drive
  • ‪La Hacienda Restaurant - ‬4 min drive
  • ‪Marco Polo Restaurante - ‬3 min drive

About this property

Residence Inn by Marriott Cancun Hotel Zone

3-star golf hotel near Iberostar Cancun Golf Course
Residence Inn by Marriott Cancun Hotel Zone offers its guests 2 outdoor swimming pools and a 24-hour fitness center. There's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 3 meeting rooms. Event space at this hotel measures 2540 square feet (236 square meters) and includes a conference center. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at Residence Inn by Marriott Cancun Hotel Zone. A roundtrip airport shuttle is free (available on request). Self parking is free.

This 3-star Cancun hotel is smoke free.

  • 1 building
  • 158 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 2540 sq ft of conference space
  • 236 sq m of conference space
  • Built in 2020
  • Full breakfast (free)
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Grocery service (free)
  • Wedding services available
  • Convenience store
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Residence Inn by Marriott Cancun Hotel Zone offers 158 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Accommodations have separate sitting areas and include dining tables and kitchen islands. 55-inch flat-screen televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Cancun hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • 2 outdoor pools
  • Dining table
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 10:00 PM on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • Hosted evening meal available daily for a fee of USD 30
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 24-hour gym
  • Golf clubhouse
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Braille/raised signage
  • Elevator (49 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (24 inches high)
  • Handrails in stairways (24 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Smooth flooring in room
  • Tile flooring in public areas
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Kitchen
  • Kitchen island
  • Microwave
  • Separate dining area
  • Stovetop
  • Toaster
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from August 19 2025 to September 30 2025 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night, plus a deposit of USD 50 per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Hosted evening meal: USD 30

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

By Marriott Cancun Zone Cancun
Residence INN Cancun Hotel Zone
Residence Inn by Marriott Cancun Hotel Zone Hotel
Residence Inn by Marriott Cancun Hotel Zone Cancun
Residence Inn by Marriott Cancun Hotel Zone Hotel Cancun

Reviews

Residence Inn by Marriott Cancun Hotel Zone Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 1695 out of 2686 reviews
Rating 8 - Good. 548 out of 2686 reviews
Rating 6 - Okay. 233 out of 2686 reviews
Rating 4 - Poor. 98 out of 2686 reviews
Rating 2 - Terrible. 112 out of 2686 reviews

Reviews

4/10 Poor

Maria Jane

Liked: Cleanliness
The room was clean but no views and nothing to do at this hotel.
Stayed 7 nights in Sep 2025

6/10 Okay

Maria Jane

Liked: Cleanliness
The view from my window was a green metal fence and shrubs. The beach was nowhere near the hotel nor much anything else. The room was clean but had to plug in everything. Hallways smelled moldy. Staff was not willing to let me change to a room with a view. The balcony was instead a patio looking onto that same fence and shrubs with trash on ground.
Stayed 7 nights in Sep 2025

10/10 Excellent

Vanessa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time during our 6-day stay at the Residence Inn. The staff were all incredibly friendly and welcoming. The breakfast was a highlight, absolutely delicious with a new menu every day! The only downside was a slight smell in the hallway, which seemed like it might be from the carpet not drying properly, likely due to guests coming in and out of the pool area. It’s understandable, but I do hope they can address it. Overall, we truly loved the people, the food, and the place. Thank you for a great stay!
Stayed 5 nights in Jun 2025

10/10 Excellent

Cesar Oswaldo

Stayed 5 nights in May 2025

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great. The rooms were spacious. Fully equipped with kitchenette. Loved the balcony and view from our room Breakfast was included. They also had driver service if needed.
Stayed 5 nights in Jun 2025

10/10 Excellent

Karan Shitalkumar, Saint John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hospitality
Stayed 3 nights in Jun 2025

10/10 Excellent

Andre R, Worcester

Stayed 5 nights in Jun 2025

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean!
Stayed 7 nights in Apr 2025

6/10 Okay

FABIOLA

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The customer service make me feel bad when I asked for my upgrade. He only said is not obligatory, only when I have available . So “”he make me an Upgrade for my same room With different view” honestly is kind of she That people ehalg with attitude when your are an Expedia VIP guest
Stayed 1 night in Jun 2025

6/10 Okay

Nicole Van

The room was fine but the food and drinks were awful.
Stayed 1 night in Jun 2025

10/10 Excellent

Gary, Chilliwack

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff. Great breakfast and clean. We will definitely return here.
Stayed 14 nights in Jun 2025

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall it was nice
Stayed 3 nights in Jun 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estancia, muy lindo el Lugar, falta adecuar un lugar para poder desayunar con sus mascotas
Stayed 2 nights in Jun 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El servicio fue excelente , estuvo todo muy bien, todo limpio y muy organizado con mucho gusto volvere pronto
Stayed 2 nights in Jun 2025

10/10 Excellent

Gokul, London

Liked: Cleanliness, staff & service, property conditions & facilities
Nice pool bar and awesome variety of breakfast buffet every day .nice and friendly staff
Stayed 6 nights in Jun 2025

2/10 Terrible

Rusia

Stayed 5 nights in May 2025

8/10 Good

Roni

Business traveller
Front desk they was accident. What I didn’t like. There is no bus going in the afternoon night. And there is no time for cleaning room. They wake you up and every morning any time.
Stayed 8 nights in Jun 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel for the price, good location close to airport and really nice bedroom
Stayed 1 night in Jun 2025

10/10 Excellent

Patrick Sean

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was amazing and the staff went above and beyond to make my stay amazing!
My room
My room
My room
My room
Stayed 7 nights in Jun 2025

10/10 Excellent

Ternecsha, Beaumont

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
EVERYTHING WAS AMAZING! The check in was smooth, the rooms were spacious and very clean! Would definitely stay here again!!
Stayed 3 nights in May 2025

8/10 Good

Jenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacation at Residence Inn Cancun

We stayed 8 nights and it was peaceful, clean and very relaxing. The staff was helpful and friendly. I were able to book excursions with easy and comfort.
First pool on the roof top
Second pool on the roof top
Stayed 8 nights in May 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 3 nights in May 2025

10/10 Excellent

Zamira

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Family friendly
Stayed 5 nights in Jun 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great experience!
Stayed 4 nights in Jun 2025

6/10 Okay

Wardemar Adovno

Stayed 6 nights in May 2025