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The Royal Sands Resort & Spa All Inclusive

4.0 star property
4-star beachfront property near Hotel Zone Beaches

Choose dates to view prices

Photo gallery for The Royal Sands Resort & Spa All Inclusive

Exterior
Sauna, hot tub, steam room, body treatments, body wraps, facials
4 outdoor pools, pool umbrellas, sun loungers
Exterior
4 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • All-inclusive
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Blvd. Kukulcan, Km. 13.5, No. 32, Seccion A, Segunda Etapa, Zona Htl., Cancun, QROO, 77500
  • Place, Kukulcan Plaza Shopping Mall
    ‪3 min walk‬
  • Place, Luxury Avenue Shopping Mall
    ‪3 min walk‬
  • Place, Hotel Zone Beaches
    ‪10 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪24 min drive‬

Room options

View all photos for Junior Suite with Ocean View

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite with Ocean View

  • Sleeps 2

Deluxe Two Bedroom Master Suite with Ocean View

  • Sleeps 6

View all photos for Deluxe One Bedroom Suite with Beach Front

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe One Bedroom Suite with Beach Front

  • Sleeps 4

View all photos for Junior Suite with Beach Front

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite with Beach Front

  • Sleeps 2

View all photos for Junior Suite, Beachfront

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, Beachfront

8.6 out of 10
Excellent
(53 reviews)
  • 40 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom, Beachfront

Terrace/patio

Deluxe Suite, 1 Bedroom, Beachfront

9.6 out of 10
Exceptional
(24 reviews)
  • 88 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for Deluxe Suite, 2 Bedrooms, Beachfront

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Suite, 2 Bedrooms, Beachfront

9.4 out of 10
Exceptional
(9 reviews)
  • 128 sq m
  • 2 bedrooms
  • Beach view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

View all photos for Deluxe One Bedroom Suite With Ocean View

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe One Bedroom Suite With Ocean View

  • Sleeps 4

View all photos for Deluxe Two Bedroom Master Suite with Beach Front

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Two Bedroom Master Suite with Beach Front

  • Sleeps 6

View all photos for Junior Suite - Two Children, Ocean View

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite - Two Children, Ocean View

8.8 out of 10
Excellent
(3 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Ocean View

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, 2 Double Beds, Ocean View

8.8 out of 10
Excellent
(153 reviews)
  • 40 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

Junior Suite-Two Children, Ocean View

  • Sleeps 2

View all photos for Deluxe Suite, 2 Bedrooms

View from room

Deluxe Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(38 reviews)
  • 128 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

View all photos for Deluxe Suite, 1 Bedroom

43-inch flat-screen TV with satellite channels, TV

Deluxe Suite, 1 Bedroom

9.4 out of 10
Exceptional
(90 reviews)
  • 88 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

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About the area

Cancun

On the beach.Your stay at this Zona Hotelera property places you within 3 miles (5 km) of La Isla Shopping Mall and Iberostar Cancun Golf Course. Luxury Avenue Shopping Mall and Kukulcan Plaza Shopping Mall are also within half a mile (1 km).

What's nearby

  • Kukulcan Plaza Shopping Mall - 3 min walk - 0.3 km
  • Luxury Avenue Shopping Mall - 3 min walk - 0.3 km
  • Hotel Zone Beaches - 10 min walk - 0.9 km
  • Marlin Beach - 10 min walk - 0.9 km
  • La Isla Shopping Mall - 18 min walk - 1.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • ‪La Veranda - ‬2 min walk
  • ‪Hacienda Sisal - ‬2 min walk
  • ‪Club Bistro - ‬1 min walk
  • ‪Ilios Restaurant - ‬13 min walk
  • ‪Taboo Cancún - ‬9 min walk

About this property

The Royal Sands Resort & Spa All Inclusive

4-star beachfront property near Hotel Zone Beaches
Some rates at The Royal Sands Resort & Spa All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At The Royal Sands Resort & Spa All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars, a beach bar, and a bar/lounge. WiFi is free in public spaces. This beach property also offers a complimentary children's club, a children's pool, and outdoor tennis courts.

Smoking is allowed in designated areas at this 4-star Cancun property.

  • 340 guestrooms or units
  • 9 levels
  • 15 buildings
  • 4 dining venues
  • 2 bars by the pool
  • Built in 2000
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Swim-up bar
The Royal Sands Resort & Spa All Inclusive offers 340 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with satellite channels. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

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Property amenities

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free extended parking on site

Food and drink

  • 2 poolside bars
  • 4 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • 4 outdoor tennis courts
  • Air hockey
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Paddleboard
  • Playground
  • Shopping
  • Snorkeling
  • Tennis lessons

Accessibility

  • Elevator

Room amenities

Entertainment

  • 43-inch flat-screen TV with cable/satellite channels

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 500
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests staying on Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.
One registered guest in each villa must be at least 25 years of age and willing to accept responsibility for the actions of all villa occupants.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Royal Sands Resort & Spa All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 300.00 per accommodation, per stay
  • A tax is imposed by the city: USD 4.60 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 500 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

Property Registration Number 005-013-002391/2025

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Royal Sands
Royal Sands All Inclusive
Royal Sands All Inclusive All-inclusive property Cancun
Royal Sands Cancun
Sands All Inclusive
Royal Sands All Inclusive All-inclusive property

The Royal Sands Resort & Spa All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1600 out of 2787 reviews
Rating 8 - Good. 603 out of 2787 reviews
Rating 6 - Okay. 342 out of 2787 reviews
Rating 4 - Poor. 120 out of 2787 reviews
Rating 2 - Terrible. 122 out of 2787 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
We love this property the ocean front was amazing. Make time for spa services a great way to recharge your battery
Stayed 4 nights in Dec 2025

10/10 Excellent

Lora

What stood out for me was that they seemed very glad that we were there, even though they were very busy and they were able to treat us like individuals. One of the concierge staff walked us to our room the first day and went over the map of the property and the ways to find things and make sure we had reservations for some special dinners And show of Caribbean music. There was children’s karaoke one night in the bar before the adults started their evening at it was amazing; I thought the property was very welcoming to families, and there were lots of things for kids to do throughout the place.
Stayed 7 nights in Nov 2025

10/10 Excellent

Lora

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and they kept it stocked with the bottled water and beverages that we requested. The housekeeper was available and very friendly and made sure that she asked about any special instructions each day. The food was remarkable, especially the Thanksgiving day buffet, which really surprise me with how good it was. Everyone in the staff was friendly and went out of their way to make sure that we had everything we needed and had a wonderful time.
The view looking north from the beach
A beautiful garden between buildings
The view from our balcony
Stayed 7 nights in Nov 2025

10/10 Excellent

Sandro

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing.
Stayed 3 nights in Sep 2025

8/10 Good

JIYANG

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We stayed at this hotel from Sept 23–29 with family and friends. Overall, the facilities were clean and well-maintained. Our room was spacious with a beautiful view of both the beach and the pool from the balcony. The Murphy bed was comfortable for the kids. Dining options included a buffet, Mexican, Italian, sushi bar, and sports bar. Reservations were fairly easy (from 8 AM daily), and the à la carte food was great. However, the buffet had limited variety, and the sushi there was disappointing. The pool, hot tub, and small waterslide kept the kids entertained. The beach was just steps away, which we loved. There was a kids club, but we didn’t use it much. Some activities had extra fees. Overall, we enjoyed our stay, but a few things were frustrating: -Tips didn’t seem to be appreciated, I tipped $1 when getting a drink or even tipping $5 while ordering lunch for family, received no attention. It was only when my friend (perhaps by mistake) tipped $10 that the server suddenly gave our group lots of attention. Since we were on an all-inclusive plan, this level of service—despite the generous tipping—was disappointing. Many food and drink items came with unexpected extra charges. It was also quite inconvenient to have to hand over your room key and say your room number every time you ordered something. Rooms were clean and mostly quiet. But if you like nightlife, this place may feel a bit too quiet. Also, soundproofing wasn't great—noisy neighbors could be an issue.
Stayed 6 nights in Sep 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Kiersten

Liked: Amenities
Exceptional time can’t wait to go back
Stayed 3 nights in Oct 2025

8/10 Good

Luther Edwin Davis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Sep 2025

8/10 Good

Rosario

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room but the mattress were super hard, I asked for a memory foam that they can put it on top but it never arrived. Staff were supper friendly, food was very good but not much variety.
Stayed 8 nights in Sep 2025

2/10 Terrible

Jose Miguel

Travelled with family
Disliked: Amenities
I’m giving this place one star because it’s completely disrespectful. They didn’t allow my Uber to pick me up at the entrance and forced me to walk down the road at night in the rain. When I asked for an explanation, they just said it was “hotel policy”, but couldn’t show me anything in writing. It’s unbelievable that they would rather put their guests’ safety at risk than allow an Uber to enter simply because it’s not part of their taxi service. Very disappointing and unprofessional. Also the Food was horrible.
Stayed 6 nights in Sep 2025

8/10 Good

Ana Jorge

Stayed 5 nights in Sep 2025

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very professional and accommodating. Can’t remember everyone’s name but pool staff in phase 2 excellent, sports bar awesome, restaurant also. We go there to escape and recharge. We know we are in safe hands. Only suggestion, put in a breakfast burrito station with your omelet station. Maybe a taco bar during lunch!!!
Stayed 7 nights in Sep 2025

8/10 Good

Joyce, Jackson Heights

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

8/10 Good

Cristian

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 6 nights in Sep 2025

8/10 Good

Jinryong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2025

10/10 Excellent

Roger Alexander

Stayed 3 nights in Oct 2025

2/10 Terrible

Nicole

Disliked: Staff & service, amenities
Everything was an extra charge. Food was not good and drinks were watered down. Staff was extremely nice untill you go to there timeshare presentation and don’t agree to sign up. After that when trying to make reservations I was told places were closed when they weren’t and was left on read when trying to book excursions.
Stayed 6 nights in Sep 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

6/10 Okay

Mariana Puentes

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Loved the new kids water park area. Staff didn’t offer customer service that was exceptional. Service was average. It was a beautiful beach and they did an amazing job keeping it clean despite the seaweed.
Stayed 7 nights in Sep 2025

10/10 Excellent

Amanda

Stayed 6 nights in Sep 2025

10/10 Excellent

Danny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 3rd time staying even though we aren’t members. We love the friendliness of the staff and the beach. The resort is a perfect size for us and has everything we need. The variety of food at the restaurants is delicious and we enjoy getting pampered at the spa.
Stayed 3 nights in Sep 2025

10/10 Excellent

Lixsi Ferrufino

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it here. We will be back
Stayed 5 nights in Sep 2025

10/10 Excellent

Elmedina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Please work something better out for the smokers also coffee could be better but other then that we come to this property every year it’s amazing
Stayed 7 nights in Sep 2025

10/10 Excellent

Ivan Anthony

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome Staffs, amazing food and fun activities.
Stayed 7 nights in Sep 2025

10/10 Excellent

Roger

Stayed 2 nights in Sep 2025