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The Royal Sands Resort & Spa All Inclusive

4.0 star property
4-star beachfront property near Delfines Beach

Choose dates to view prices

Photo gallery for The Royal Sands Resort & Spa All Inclusive

4 outdoor pools, pool umbrellas, sun loungers
Interior
4 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior
Billiards

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • All-inclusive
  • Room service
  • Housekeeping

Explore the area

View in a map
Blvd. Kukulcan, Km. 13.5, No. 32, Seccion A, Segunda Etapa, Zona Htl., Cancun, QROO, 77500
  • Place, Kukulcan Plaza Shopping Mall
    ‪3 min walk‬
  • Place, Luxury Avenue Shopping Mall
    ‪3 min walk‬
  • Place, Hotel Zone Beaches
    ‪10 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪22 min drive‬

Room options

View all photos for Junior Suite with Ocean View

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite with Ocean View

  • Sleeps 2

Deluxe Two Bedroom Master Suite with Ocean View

  • Sleeps 6

View all photos for Deluxe One Bedroom Suite with Beach Front

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe One Bedroom Suite with Beach Front

  • Sleeps 4

View all photos for Junior Suite with Beach Front

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite with Beach Front

  • Sleeps 2

View all photos for Junior Suite, Beachfront

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, Beachfront

8.6 out of 10
Excellent
(52 reviews)
  • 40 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom, Beachfront

Terrace/patio

Deluxe Suite, 1 Bedroom, Beachfront

9.6 out of 10
Exceptional
(24 reviews)
  • 88 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for Deluxe Suite, 2 Bedrooms, Beachfront

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Suite, 2 Bedrooms, Beachfront

9.6 out of 10
Exceptional
(8 reviews)
  • 128 sq m
  • 2 bedrooms
  • Beach view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

View all photos for Deluxe One Bedroom Suite With Ocean View

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe One Bedroom Suite With Ocean View

  • Sleeps 4

View all photos for Deluxe Two Bedroom Master Suite with Beach Front

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Two Bedroom Master Suite with Beach Front

  • Sleeps 6

View all photos for Junior Suite - Two Children

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite - Two Children

8.8 out of 10
Excellent
(3 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Ocean View

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, 2 Double Beds, Ocean View

8.8 out of 10
Excellent
(151 reviews)
  • 40 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

Junior Suite-Two Children

  • Sleeps 2

View all photos for Deluxe Suite, 2 Bedrooms

View from room

Deluxe Suite, 2 Bedrooms

9.2 out of 10
Wonderful
(36 reviews)
  • 128 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

View all photos for Deluxe Suite, 1 Bedroom

43-inch flat-screen TV with satellite channels, TV

Deluxe Suite, 1 Bedroom

9.4 out of 10
Exceptional
(87 reviews)
  • 88 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

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About the area

Cancun

On the beach.Your stay at this Zona Hotelera property places you within 3 miles (5 km) of La Isla Shopping Mall and Delfines Beach. Luxury Avenue Shopping Mall and Kukulcan Plaza Shopping Mall are also within half a mile (1 km).

What's nearby

  • Kukulcan Plaza Shopping Mall - 3 min walk - 0.3 km
  • Luxury Avenue Shopping Mall - 3 min walk - 0.3 km
  • Hotel Zone Beaches - 10 min walk - 0.9 km
  • Marlin Beach - 10 min walk - 0.9 km
  • La Isla Shopping Mall - 18 min walk - 1.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • ‪La Veranda - ‬2 min walk
  • ‪Hacienda Sisal - ‬2 min walk
  • ‪Club Bistro - ‬1 min walk
  • ‪Ilios Restaurant - ‬13 min walk
  • ‪Taboo Cancún - ‬9 min walk

About this property

The Royal Sands Resort & Spa All Inclusive

4-star beachfront property near Delfines Beach
Some rates at The Royal Sands Resort & Spa All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At The Royal Sands Resort & Spa All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars, a beach bar, and a bar/lounge. WiFi is free in public spaces. This beach property also offers a complimentary children's club, a children's pool, and outdoor tennis courts.

Smoking is allowed in designated areas at this 4-star Cancun property.

  • 340 guestrooms or units
  • 9 levels
  • 15 buildings
  • 4 dining venues
  • 2 bars by the pool
  • Built in 2000
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Swim-up bar
The Royal Sands Resort & Spa All Inclusive offers 340 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with satellite channels. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

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  • Pool
  • All-inclusive
  • Spa
  • Kids pool
4.4 out of 5, Excellent, 5,907 reviews
The price is CA $477
CA $477 total
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Property amenities

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free extended parking on site

Food and drink

  • 2 poolside bars
  • 4 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • 4 outdoor tennis courts
  • Air hockey
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Paddleboard
  • Playground
  • Shopping
  • Snorkeling
  • Tennis lessons

Accessibility

  • Elevator

Room amenities

Entertainment

  • 43-inch flat-screen TV with cable/satellite channels

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 500
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests staying on Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.
One registered guest in each villa must be at least 25 years of age and willing to accept responsibility for the actions of all villa occupants.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Royal Sands Resort & Spa All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 300.00 per accommodation, per stay
  • A tax is imposed by the city: USD 4.27 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 500 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

Property Registration Number 005-013-002391/2025

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Royal Sands
Royal Sands All Inclusive
Royal Sands All Inclusive All-inclusive property Cancun
Royal Sands Cancun
Sands All Inclusive
Royal Sands All Inclusive All-inclusive property

The Royal Sands Resort & Spa All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1608 out of 2789 reviews
Rating 8 - Good. 603 out of 2789 reviews
Rating 6 - Okay. 340 out of 2789 reviews
Rating 4 - Poor. 120 out of 2789 reviews
Rating 2 - Terrible. 118 out of 2789 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Vanessa, COVINO

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Property/ rooms were very clean. But NO night entertainment, only Karaoke at night for only about an hour at a "sports bar" with in the property. Day time pool area very boring. No music, only a game or two with pool staff a day. Only main pool is the only one that "cracks". Restaurants within property require reservation, you cant just walk in and eat. Only at the international buffet which is where we ate everyday because its pretty annoying to have to wait for a time to eat, specially when you have activities planned and you just want to arrive and grab a bite. Sports bar is the only option when buffet is closed and takes them about an hour just to get a salad out with mozzarella sticks. SIMPLY NOT A RESORT FOR YOUNGER CROWD. ALOT OF older people and kids. Wont be staying here again.
Stayed 4 nights in Sep 2025

2/10 Terrible

Mark, MAULVIN

Stayed 4 nights in May 2025

10/10 Excellent

AMAR

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 10 nights in Aug 2025

6/10 Okay

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
I don’t think this is exclusive to the Royal Sands but every resort in Cancun. They’re much too massive. My room was switched halfway through my vacation and not all elevators lead to the same places so there was lots of getting lost and 25 min treks to said rooms. They claimed to have four restaurants but it’s one with a curtain that includes 2 of the rsvp ones. And the rsvp ones were not ‘available” because members had booked up the spots but when I peaked behind the comical curtain it was also empty. They sell you on a time share to become a member of their hotel club pretty early on with the lure of coupons if you’re in a couple and the presentation was about 90 mins. Also all inclusive is not truly all inclusive, you must have on your red wrist band showing people you aren’t a member at all times and your card key along with your crazy ass room number (P4613A) to eat or drink ANYTHING. It’s very annoying. The food was sad, I had 3 shrimp dishes that had hard overcooked fish and by the end we were leaving to the center of town for real food. Their better items are hidden behind a paywall. Regardless the staff was lovely and overworked, a white man was yelling to them about Tofu and it was rude. This (along with a lot of other resorts here) are catered to retirees or large families and I am neither. The swim up bar was nice. The seaweed made the ocean inaccessible but not their fault. 3/5
Stayed 4 nights in Aug 2025

8/10 Good

Sundus Jalal, Sterling Heights

Stayed 5 nights in Aug 2025

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for the stay, girls were very happy!
Stayed 5 nights in Aug 2025

4/10 Poor

Javier

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Food options very poor. Compared to other properties in Cancun, I would not recommend this place for its price and extra daily fees. It’s more like a place for a timeshare owner. Very outdated and noisy - the location is convenient but the overall experience is not all that great. Rooms outdated and poor quality. Would not recommend
Stayed 1 night in Aug 2025

10/10 Excellent

Emilio Mata, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Although we were not close to shops, transportation was convenient and quick to and from hotel.
Stayed 4 nights in Aug 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just got back from my stay and I couldn’t have asked for a better experience. The staff were genuinely friendly and helpful, the room was spotless, and the bed was super comfortable. Great location too—close to everything I needed. I’ll definitely be coming back.
Stayed 6 nights in Aug 2025

8/10 Good

Tien Dat

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Most of the staff r nice except some of them giving very cold look and below average if they dont get the tip. We do tip for those that friendly and meet average demand. Not being picky at all
Stayed 5 nights in Aug 2025

8/10 Good

Arjay, Braintree

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really love our stay, just some inconvenience if u get all inclusive when eating because u have to leave the Key Badge to the staff and i always forget to get it back. Also its really hard to book or reserve in some restaurants
Stayed 4 nights in Aug 2025

10/10 Excellent

Becky

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Royal Sands Cancun was amazing! Very clean. Amazing food! Beautiful pools, kids water park and beach. I lived my stay for a week with my family. My kids and husband loved it! I will recommend it to everyone who is going to Cancun!
Stayed 5 nights in Aug 2025

10/10 Excellent

Akeem

Stayed 5 nights in Aug 2025

6/10 Okay

Carlos

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Juan

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Hafize, Del Mar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

6/10 Okay

Jonathan

Travelled with family
I like Royal Cancún because it’s close to the hotel and large room for 5 family members with the grown ups. Tow rooms connected in the Villa were so big, with extra space and extra pull out bed for more than 4 adults with one kid. However, there were no bell men to carry our luggage and limited dining places, only bar, snack places. They only have a Mexican place where you have to walk outside of main building in the hot weather and another one was just buffet place where they changed the theme for every dinner. That was it for dinner. Also so much seaweed in front the hotel beach, impossible to swim in the ocean.
Stayed 4 nights in Aug 2025

8/10 Good

Lester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, choice of food and more so the pools. The beach was not so good due to the sea weeds.
Stayed 4 nights in Aug 2025

8/10 Good

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was not available for over an hour after check-in. Also, it was not disclosed before we booked that the property is a time share resort or that we would have to change rooms on the last day. This was very inconvenient.
Stayed 4 nights in Aug 2025

10/10 Excellent

Maria Victoria Villones

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort and staff
Stayed 6 nights in Aug 2025

10/10 Excellent

Esthefanya Uribe

Stayed 5 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

4/10 Poor

Hanan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Not enough room in dining areas. We had to stand in line for over half an hour for each meal before we got seated. Short staffed and food variety at the buffet is very limited. Not enough seats around the pool ether.
Stayed 14 nights in Aug 2025

6/10 Okay

Leticia Felix, Sacramento

Liked: Cleanliness, staff & service, property conditions & facilities
Horrible all-inclusive, menú muy limitado, hacer reservacion en restaurants es casi imposible. Gran parte de comida y bebidas tiene costo adicional... etc
Stayed 4 nights in Aug 2025