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The Royal Sands Resort & Spa All Inclusive

4.0 star property
4-star beachfront property near Delfines Beach

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Photo gallery for The Royal Sands Resort & Spa All Inclusive

Exterior
Sauna, hot tub, steam room, body treatments, body wraps, facials
4 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior
4 outdoor pools, pool umbrellas, sun loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • All-inclusive
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Blvd. Kukulcan, Km. 13.5, No. 32, Seccion A, Segunda Etapa, Zona Htl., Cancun, QROO, 77500
  • Place, Kukulcan Plaza Shopping Mall
    ‪3 min walk‬
  • Place, Luxury Avenue Shopping Mall
    ‪3 min walk‬
  • Place, Hotel Zone Beaches
    ‪10 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

View all photos for Junior Suite, Beachfront

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, Beachfront

8.6 out of 10
Excellent
(55 reviews)
  • Beach view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom, Beachfront

Terrace/patio

Deluxe Suite, 1 Bedroom, Beachfront

9.2 out of 10
Wonderful
(25 reviews)
  • Beach view
  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for Deluxe Suite, 2 Bedrooms, Beachfront

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Suite, 2 Bedrooms, Beachfront

9.4 out of 10
Exceptional
(9 reviews)
  • Beach view
  • 128 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

View all photos for Junior Suite - Two Children, Ocean View

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite - Two Children, Ocean View

7.6 out of 10
Good
(4 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Ocean View

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, 2 Double Beds, Ocean View

8.8 out of 10
Excellent
(153 reviews)
  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Suite, 2 Bedrooms

View from room

Deluxe Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(40 reviews)
  • Ocean view
  • 128 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

View all photos for Deluxe Suite, 1 Bedroom

43-inch flat-screen TV with satellite channels, TV

Deluxe Suite, 1 Bedroom

9.4 out of 10
Exceptional
(94 reviews)
  • Ocean view
  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

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About the area

Cancun

On the beach.Your stay at this Zona Hotelera property places you within 3 miles (5 km) of La Isla Shopping Mall and Delfines Beach. Luxury Avenue Shopping Mall and Kukulcan Plaza Shopping Mall are also within half a mile (1 km).

What's nearby

  • Kukulcan Plaza Shopping Mall - 3 min walk - 0.3 km
  • Luxury Avenue Shopping Mall - 3 min walk - 0.3 km
  • Hotel Zone Beaches - 10 min walk - 0.9 km
  • Marlin Beach - 10 min walk - 0.9 km
  • La Isla Shopping Mall - 18 min walk - 1.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • ‪La Veranda - ‬2 min walk
  • ‪Hacienda Sisal - ‬2 min walk
  • ‪Club Bistro - ‬1 min walk
  • ‪Ilios Restaurant - ‬13 min walk
  • ‪Taboo Cancún - ‬9 min walk

About this property

The Royal Sands Resort & Spa All Inclusive

4-star beachfront property near Delfines Beach
Some rates at The Royal Sands Resort & Spa All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At The Royal Sands Resort & Spa All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars, a beach bar, and a bar/lounge. WiFi is free in public spaces. This beach property also offers a complimentary children's club, a children's pool, and outdoor tennis courts.

Smoking is allowed in designated areas at this 4-star Cancun property.

  • 340 guestrooms or units
  • 9 levels
  • 15 buildings
  • 4 dining venues
  • 2 bars by the pool
  • Built in 2000
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Swim-up bar
The Royal Sands Resort & Spa All Inclusive offers 340 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with satellite channels. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

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Property amenities

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free extended parking on site

Food and drink

  • 2 poolside bars
  • 4 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • 4 outdoor tennis courts
  • Air hockey
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Paddleboard
  • Playground
  • Shopping
  • Snorkeling
  • Tennis lessons

Accessibility

  • Elevator

Room amenities

Entertainment

  • 43-inch flat-screen TV with satellite channels

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 500
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests staying on Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.
One registered guest in each villa must be at least 25 years of age and willing to accept responsibility for the actions of all villa occupants.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Royal Sands Resort & Spa All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 300.00 per accommodation, per stay
  • A tax is imposed by the city: USD 4.79 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 500 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

Property Registration Number 005-013-002391/2025

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Royal Sands
Royal Sands All Inclusive
Royal Sands All Inclusive All-inclusive property Cancun
Royal Sands Cancun
Sands All Inclusive
Royal Sands All Inclusive All-inclusive property

Frequently asked questions

How close is The Royal Sands Resort & Spa All Inclusive to the airport?

The Royal Sands Resort & Spa All Inclusive is 11.5 mi (18-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

Does The Royal Sands Resort & Spa All Inclusive have an airport shuttle?

Airport shuttle services are not available at The Royal Sands Resort & Spa All Inclusive.

How close is The Royal Sands Resort & Spa All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does The Royal Sands Resort & Spa All Inclusive offer free breakfast?

The Royal Sands Resort & Spa All Inclusive does not offer free breakfast.

Is there a casino at The Royal Sands Resort & Spa All Inclusive?

No, there is no casino at this property, but PlayCity Casino (16-min drive) and Royal Yak Casino and Sports Book (17-min drive) are nearby.

What time is check-in at The Royal Sands Resort & Spa All Inclusive?

Check-in start time: 4 PM; Check-in end time: midnight.

Is there free parking at The Royal Sands Resort & Spa All Inclusive?

This property offers free extended parking.

Does The Royal Sands Resort & Spa All Inclusive have a pool?

The Royal Sands Resort & Spa All Inclusive features 4 outdoor pools and a children's pool.

Does The Royal Sands Resort & Spa All Inclusive have a restaurant?

There are 4 onsite restaurants, offering options like international cuisine, a poolside location, and happy hour.

Does The Royal Sands Resort & Spa All Inclusive have a spa?

This property has a spa, which features mani/pedis, facials, and massages.

How close is The Royal Sands Resort & Spa All Inclusive to downtown Cancun?

The Royal Sands Resort & Spa All Inclusive is 0.1 mi away from Avenida Kukulkan.

The Royal Sands Resort & Spa All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1573 out of 2753 reviews
Rating 8 - Good. 601 out of 2753 reviews
Rating 6 - Okay. 340 out of 2753 reviews
Rating 4 - Poor. 122 out of 2753 reviews
Rating 2 - Terrible. 117 out of 2753 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Mohammed

Stayed 6 nights in Feb 2026

4/10 Poor

Jessica

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room was dirty Not ready Administration did very little to accommodate/fix mistakes. Personal items were "lost" while in beach and pool area
Stayed 4 nights in Jan 2026

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful way for 2 retired couples to spend time doing nothing but relaxing! We’ve done this 3 years in a row.
Stayed 8 nights in Jan 2026

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
We love this property the ocean front was amazing. Make time for spa services a great way to recharge your battery
Stayed 4 nights in Dec 2025

10/10 Excellent

Saman Al

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great food, beautiful beach!
View from room
Stayed 5 nights in Dec 2025

10/10 Excellent

Fen, Langley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff friendly, the ocean view is very good, the beach brings a lot of fun for kids, the food is good, everyday is different, Good experience.
Nice beach
Nice view
Aqua park for kids
Quiet night
Stayed 5 nights in Dec 2025

10/10 Excellent

Tao

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staffs were very friendly, nothing to complain about
Stayed 5 nights in Dec 2025

10/10 Excellent

Sheela

Stayed 4 nights in Dec 2025

10/10 Excellent

Sherman

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The resort is well maintained, pools were crystal clear. Our room was thoroughly cleaned and the beds were tightly made up each day. Staff are extremely hard working and welcoming. The buffet had a different theme each night and was a nice change from the al la cart restaurant.
Stayed 15 nights in Dec 2025

2/10 Terrible

Amber-Lee

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very unimpressed with the front desk and check in service- the resort was beautiful but the service has been horrible. We were here as holiday inn owners for 6 days and booked one day via Expedia as they didn’t have a 7th night available as an owner. Front desk was rude, made us change rooms even after they confirmed we would not have too, new room 4 towels for 6 people, no beverages or water in fridge, tried to move us without warning us (showed up at 930 am while we were sleeping then called us to tell us we needed to be out asap after telling me the night before we could stay in the room until 12pm), asked for late checkout as flight at 11:00pm and would pay extra was told no abruptly and rudely, room service was rude and was continually questioning how much food we were ordering (6 people in room and they kept fighting with me telling me there were only 3 in the room- had to call front desk to have them call room service to tell them there were 6 of us after multiple encounters), when arrived was 5 bottles of water in the fridge asked for more as 6 people and room service fought with me saying there was 10 bottles and didn’t want to send me more. Resort and food was great- services HORRIBLE- very unhappy as resort owners!!!!!!
Stayed 1 night in Dec 2025

10/10 Excellent

Shihong

Travelled with family
Liked: Cleanliness
Most aspects of the property are great except that food choices are limited.
Stayed 6 nights in Dec 2025

10/10 Excellent

Sandra

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, great food choices, perfect room for a family!
Stayed 8 nights in Nov 2025

8/10 Good

Candace

Stayed 4 nights in Dec 2025

6/10 Okay

Weitao

Travelled with group
Liked: Cleanliness
Disliked: Amenities
Good resort, restaurant choices are limited although food is okay. And activities are limited too - no activity on Saturday and Sunday
Stayed 6 nights in Dec 2025

2/10 Terrible

Jordan

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness
Disliked: Amenities
Family members had to switch rooms halfway through their stay due to time share holders. That’s what they say yet one family moved into the building the same one left from like they literally just switched buildings. Spa has crazy prices almost 300 Canadian for a 50 minute massage! 75 US for a pedicure but hidden cost of 19.99 us for nail polish. Buffet horrible! Not tasty and small limited choices. Shuttle only takes you to other resort and Mexican restaurant no where else. Beach nice but lots of choppy waves need to be careful it drops off in parts. Service poolside great and food is best at pool or sports bar. Ceramics expensive to do one small item was 40 us. It was just disheartening every way you look at it. We’ve been to Mexico several times and learned a lesson will never go to this resort again. Horrible experience for us all especially when you have to save up to go and then end up having this kind of experience.
Stayed 7 nights in Dec 2025

4/10 Poor

Hector Louis

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Amenities, property conditions & facilities
We had a family vacation with 6 rooms. 4 families had to change rooms halfway through our vacation. Major focus on timeshare people and they have priority which didn’t make sense because they moved to the same building that the others left?? Why couldn’t they just stay? Staff don’t care about customers complaining they just ignore you. Had to reserve restaurants the same day not ahead of time. They barely have any openings two options for Mexican at 5 or 9 pm we booked for 5 pm get there and restaurant was literally empty until almost 8 pm. Buffet is very poor quality and choices. Best place to eat was sports bar, at the pool or room service. Not much variety got tired of the food after awhile. Shuttle only goes to the other hotel and Mexican restaurant that’s it. We were so disappointed although we tried to make the best of it. We will never book at this resort again. Beach was ok but ocean not safe in parts lots of consistent waves like every day was the same and drops off in places. Be careful
Stayed 7 nights in Dec 2025

10/10 Excellent

Tal

Stayed 6 nights in Nov 2025

8/10 Good

Artem

Stayed 7 nights in Dec 2025

10/10 Excellent

Victoria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay overall, lots to do for a family of 4. We stayed in the phase 1 side so it’s a bit of a walk over to the main restaurants. Friendly staff overall, they will leave you alone if you say no to the time share presentation. I kept saying how staff were around cleaning all the time. Great view from the fifth floor and the balcony has a nice patio set.
Stayed 5 nights in Dec 2025

8/10 Good

GALINA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having laundry onsite was convenient. White sand beach was clean from derby. The staff is super nice and good food variation at the resort!
Stayed 10 nights in Dec 2025

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was good. Hot tubs were cold
Stayed 4 nights in Dec 2025

6/10 Okay

james

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
NA/ It's not all inclusive, restaurants is not a good.
Stayed 3 nights in Dec 2025

10/10 Excellent

Qun

Great
Stayed 9 nights in Dec 2025

8/10 Good

Lashaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2025

6/10 Okay

Sandeep

Stayed 5 nights in Dec 2025