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Waldorf Astoria Riviera Maya

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Photo gallery for Waldorf Astoria Riviera Maya

Exterior
Creator video - submitted by The VonBKs
Beach/ocean view
Reception
Body treatments, body wraps, body scrubs, facials

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Carretera Federal 307 Kilometro 333, Cancun, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪1 min walk‬
  • Place, Puerto Morelos Beach
    ‪21 min drive‬
  • Place, Puerto Morelos Town Square
    ‪27 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 1 King Bed, Oceanfront

In-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, Oceanfront

  • Partial ocean view
  • 63 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View

9.4 out of 10
Exceptional
(8 reviews)
  • Ocean view
  • 63 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite, 1 King Bed, Ocean View

Deluxe Suite, 1 King Bed, Ocean View | View from room

Deluxe Suite, 1 King Bed, Ocean View

  • Ocean view
  • 156 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Ocean View, Corner

In-room safe, blackout drapes, iron/ironing board

Suite, 1 King Bed, Ocean View, Corner

  • Ocean view
  • 156 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite, 1 Bedroom

In-room safe, blackout drapes, iron/ironing board

Presidential Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 156 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Oceanfront

In-room safe, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Oceanfront

10.0 out of 10
Exceptional
(4 reviews)
  • Partial ocean view
  • 63 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds, Ocean View

Deluxe Room, 2 Queen Beds, Ocean View

Deluxe Room, 2 Queen Beds, Ocean View

10.0 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 63 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, (Master Suite, Swim up)

55-inch flat-screen TV with satellite channels

Suite, (Master Suite, Swim up)

  • Partial ocean view
  • 156 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, (Swim up)

View from room

Room, 1 King Bed, (Swim up)

10.0 out of 10
Exceptional
(1 review)
  • 63 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, (Swim up)

View from room

Room, 2 Queen Beds, (Swim up)

10.0 out of 10
Exceptional
(2 reviews)
  • 63 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Oceanfront

Suite, 1 King Bed, Oceanfront | View from room

Suite, 1 King Bed, Oceanfront

  • Sea view
  • 96 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Roll In Shower)

In-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Roll In Shower)

  • Sea view
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible (Roll In Shower)

Shower, towels

Room, 2 Queen Beds, Accessible (Roll In Shower)

  • Sea view
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Bedrooms, Oceanfront (Connecting Room)

In-room safe, blackout drapes, iron/ironing board

Suite, 2 Bedrooms, Oceanfront (Connecting Room)

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed
  • Free WiFi

View all photos for 2 Bedroom Ocean Front (Connecting Room)

2 Bedroom Ocean Front (Connecting Room) | Minibar

2 Bedroom Ocean Front (Connecting Room)

10.0 out of 10
Exceptional
(8 reviews)
  • Sea view
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed and Two Double Beds (Amai)

In-room safe, blackout drapes, iron/ironing board

Suite, 1 King Bed and Two Double Beds (Amai)

  • Ocean view
  • Sleeps 6
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed and 2 Two Double Bed rooms (Riviera)

In-room safe, blackout drapes, iron/ironing board

Suite, 1 King Bed and 2 Two Double Bed rooms (Riviera)

  • Ocean view
  • Sleeps 10
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room 2 Queen Beds-Ocean Front

In-room safe, blackout drapes, iron/ironing board

Deluxe Room 2 Queen Beds-Ocean Front

  • Sleeps 4
  • Free WiFi

View all photos for Deluxe King Room-Oceanfront

In-room safe, blackout drapes, iron/ironing board

Deluxe King Room-Oceanfront

  • Sleeps 3
  • Free WiFi

View all photos for Deluxe Ocean Front King Suite

In-room safe, blackout drapes, iron/ironing board

Deluxe Ocean Front King Suite

  • Sleeps 3
  • Free WiFi

View all photos for Ocean Front 2 Queen Beds Guestroom

In-room safe, blackout drapes, iron/ironing board

Ocean Front 2 Queen Beds Guestroom

  • Sleeps 4
  • Free WiFi

View all photos for Ocean Front Master Corner Suite with King Bed

In-room safe, blackout drapes, iron/ironing board

Ocean Front Master Corner Suite with King Bed

  • Sleeps 3
  • Free WiFi

View all photos for Oceanfront King Suite

In-room safe, blackout drapes, iron/ironing board

Oceanfront King Suite

  • Sleeps 3
  • Free WiFi

View all photos for Swim up Pool 2 Queen Bed Guestroom

In-room safe, blackout drapes, iron/ironing board

Swim up Pool 2 Queen Bed Guestroom

  • Sleeps 4
  • Free WiFi

View all photos for King Room with Swim up Pool

In-room safe, blackout drapes, iron/ironing board

King Room with Swim up Pool

  • Sleeps 3
  • Free WiFi

View all photos for King Room With Ocean Front View

In-room safe, blackout drapes, iron/ironing board

King Room With Ocean Front View

  • Sleeps 3
  • Free WiFi

View all photos for Mobility Access King Room with Roll in Shower

In-room safe, blackout drapes, iron/ironing board

Mobility Access King Room with Roll in Shower

  • Sleeps 3
  • Free WiFi

View all photos for Mobility Access Two Queen Room with Roll in Shower

In-room safe, blackout drapes, iron/ironing board

Mobility Access Two Queen Room with Roll in Shower

  • Sleeps 4
  • Free WiFi

Family Connecting Suite 1 King / 2 Queens

  • Sleeps 6
  • Free WiFi

Family Connecting Rooms 1 King / 2 Queens

  • Sleeps 6
  • Free WiFi

2 Bedroom Ocean Front (Connecting Room)

  • Sleeps 6
  • Free WiFi

One-Bedroom Presidential Suite

  • Sleeps 6
  • Free WiFi

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About the area

Cancun

On the beach.Within a 5-minute walk of the resort, you'll find West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Arrecife de Puerto Morelos National Park. Moon Palace Golf Club and Grand Outlet Riviera Maya are also within 6 miles (10 km).
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What's nearby

  • Arrecife de Puerto Morelos National Park - 1 min walk - 0.1 km
  • Moon Palace Golf Club - 12 min drive - 8.4 km
  • Puerto Morelos Beach - 21 min drive - 19.9 km
  • Ojo de Agua Beach - 26 min drive - 23.4 km
  • Puerto Morelos Town Square - 27 min drive - 23.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • ‪the cave - ‬17 min drive
  • ‪Agave Mexican Cuisine - ‬17 min drive
  • ‪Diamond Club Lounge - ‬17 min drive
  • ‪Grand Lobby Bar - ‬14 min drive
  • ‪Grazie Italian Restaurant - ‬16 min drive

About this property

Waldorf Astoria Riviera Maya

5-star beachfront resort near Moon Palace Golf Club
Some rates at Waldorf Astoria Riviera Maya are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Waldorf Astoria Riviera Maya offers its guests a full-service spa, 2 outdoor swimming pools, a steam room, and a 24-hour fitness center. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and 5 meeting rooms. The luxury Waldorf Astoria Riviera Maya also features a terrace, a garden, and a picnic area. Self parking and valet parking are free.

This 5-star Cancun resort is smoke free.

  • 1 building
  • 173 guestrooms or units
  • 6 levels
  • 3 dining venues
  • Built in 2022
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Waldorf Astoria Riviera Maya offers 173 accommodations with private plunge pools and espresso makers. 55-inch flat-screen televisions come with satellite channels. Bathrooms include showers.

This Cancun resort provides complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.

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Property amenities

Family friendly

  • 2 outdoor pools
  • In-room crib
  • Private plunge pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 700 to 1,400 for adults and MXN 350 to 1,400 for children
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Private picnics

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Fitness classes
  • Full-service spa
  • Kayaking
  • Paddleboard
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (47 inch wide door)
  • Hand-held showerhead
  • Handrails in stairways (36 inches high)
  • Height-adjustable showerhead
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 55-inch flat-screen TV with cable/satellite channels
  • Private plunge pool

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 1500 per accommodation, per day, plus a one-time cleaning fee of MXN 1000
  • Only dogs are allowed
  • Maximum 2 (weight limit: 51 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 700 to 1400 for adults, and MXN 350 to 1400 for children
  • Pet fee: MXN 1500 per accommodation, per day plus MXN 1000 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Waldorf Astoria Cancun

Waldorf Astoria Riviera Maya Resort

Waldorf Astoria Riviera Maya Cancun

Waldorf Astoria Riviera Maya Resort Cancun

Frequently asked questions

How close is Waldorf Astoria Riviera Maya to the airport?

Waldorf Astoria Riviera Maya is 9.5 mi (18-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Waldorf Astoria Riviera Maya?

As of May 16, 2026, prices found for a 1-night stay for 2 adults at Waldorf Astoria Riviera Maya on Jun 14, 2026 start from CA $655, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Waldorf Astoria Riviera Maya have an airport shuttle?

Airport shuttle services are not available at Waldorf Astoria Riviera Maya.

How close is Waldorf Astoria Riviera Maya to the beach?

This resort is on the beach. Don't forget your sunscreen!

Does Waldorf Astoria Riviera Maya offer free breakfast?

Free breakfast isn’t offered at Waldorf Astoria Riviera Maya, but cooked-to-order breakfast is offered for a fee of between MXN 700 and 1400 for adults, MXN 350 and 1400 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Waldorf Astoria Riviera Maya?

No, there is no casino at this resort.

What time is check-in at Waldorf Astoria Riviera Maya?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Waldorf Astoria Riviera Maya?

This resort offers free self parking and valet parking.

Does Waldorf Astoria Riviera Maya have a pool?

Waldorf Astoria Riviera Maya features 2 outdoor pools.

Does Waldorf Astoria Riviera Maya have a restaurant?

Yes, there are 3 restaurants on site.

Does Waldorf Astoria Riviera Maya have a spa?

This resort has a spa, which features body scrubs, body wraps, and body treatments.

How close is Waldorf Astoria Riviera Maya to downtown Cancun?

Waldorf Astoria Riviera Maya is 14.4 mi away from Cancun.

Waldorf Astoria Riviera Maya Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 161 out of 197 reviews
Rating 8 - Good. 14 out of 197 reviews
Rating 6 - Okay. 10 out of 197 reviews
Rating 4 - Poor. 6 out of 197 reviews
Rating 2 - Terrible. 6 out of 197 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Cindy Lee

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent spot. Highly recommend. Food was outstanding and the yoga classes with Veronica were devine. Beautiful pool area.
Stayed 5 nights in Feb 2026

10/10 Excellent

José Miguel

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Service amazing
Stayed 4 nights in Jan 2026

10/10 Excellent

paulo

Stayed 3 nights in Jan 2026

10/10 Excellent

monica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All excellent
Stayed 3 nights in Jan 2026

10/10 Excellent

Inna

Stayed 1 night in Jan 2026

10/10 Excellent

Inna

Stayed 5 nights in Jan 2026

10/10 Excellent

John

Such an amazing experience. Fantastic staff and perfect property. Highly recommend.
Stayed 3 nights in Jan 2026

10/10 Excellent

Cornelia Ana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic property. Absolutely spotless, attentive staff, beautiful pool and facilities. Ocean view rooms with balcony soaking tubs. Daily yoga with Veronica was amazing!
Stayed 6 nights in Jan 2026

6/10 Okay

Rebecca

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
One of the staff members was unprofessional and wrongly charged us and we had to try to have it corrected twice but ultimately it was the being taken advantage of that was upsetting, there is virtually no beach which we wish we were aware of ahead of time and wouldn’t have stayed, and the food at the first restaurant was sub par. Other than that it was ok. Will not be staying here again.
Stayed 3 nights in Jan 2026

10/10 Excellent

Amir Naser, Poway

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the calm and quite of this property.
Stayed 3 nights in Jan 2026

10/10 Excellent

Ambareen

Stayed 3 nights in Dec 2025

8/10 Good

Aisling

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The resort is lovely, rooms are spacious and beautiful and beds very comfortable. The only place this resort needs to improve, is service at the restaurants - it is just too slow - this was at every restaurant, which is disappointing as the food is top notch.
Stayed 4 nights in Jan 2026

10/10 Excellent

Federico

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, excellent food
Stayed 5 nights in Dec 2025

10/10 Excellent

Lucia

Stayed 1 night in Jan 2026

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are a 10 service the same. Food 8.5 would highly recommend
Stayed 5 nights in Dec 2025

10/10 Excellent

Virginia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Next level. Best service from entry to exit.
Stayed 1 night in Dec 2025

10/10 Excellent

Dawid

Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Rooms nice and clean Great people!
Stayed 6 nights in Dec 2025

10/10 Excellent

Gloria

Stayed 4 nights in Dec 2025

8/10 Good

Dana

Stayed 5 nights in Dec 2025

10/10 Excellent

Benjamin

Stayed 3 nights in Dec 2025

10/10 Excellent

Martin Anthony

Travelled with family and small children
Liked: Cleanliness, amenities
Room was amazing, service outstanding
Stayed 4 nights in Nov 2025

10/10 Excellent

Radu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, relaxing stay l.
Stayed 3 nights in Dec 2025

10/10 Excellent

PETER

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort. Excellent accommodations. Wonderful restaurants
Stayed 5 nights in Nov 2025

10/10 Excellent

Alaa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort
Stayed 4 nights in Nov 2025

6/10 Okay

Ernesto Dominguez

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food, to expensive and very limited
Stayed 3 nights in Nov 2025