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TownePlace Suites by Marriott Hamilton

3.5 star property
3.5-star hotel near Art Gallery of Hamilton

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Photo gallery for TownePlace Suites by Marriott Hamilton

Property amenity
Lobby lounge
Point of interest
Studio, 1 King Bed
Studio, 1 King Bed

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • 24/7 front desk
  • Kitchen

Explore the area

View in a map
1195 UPPER JAMES STREET, Hamilton, ON, L9C3B2
  • Place, Lazermania
    ‪19 min walk‬
  • Place, Canadian Football Hall of Fame & Museum
    ‪5 min drive‬
  • Place, Mohawk College
    ‪6 min drive‬
  • Airport, Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    ‪12 min drive‬

Room options

View all photos for Studio, 1 King Bed

Studio, 1 King Bed

Studio, 1 King Bed

9.6 out of 10
Exceptional
(55 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

Studio, 2 Queen Beds

Studio, 2 Queen Beds

9.6 out of 10
Exceptional
(37 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Hamilton

Near the airport.Within 6 miles (10 km) of this Hamilton hotel, you'll find Art Gallery of Hamilton and TD Coliseum. Bayfront Park and Albion Falls are also within 6 miles (10 km).

What's nearby

  • Lazermania - 19 min walk - 1.7 km
  • Canadian Football Hall of Fame & Museum - 5 min drive - 2.5 km
  • Mohawk College - 6 min drive - 2.5 km
  • TD Coliseum - 13 min drive - 15.9 km
  • African Lion Safari - 29 min drive - 45.9 km

Getting around

  • Hamilton GO Centre - 11 min drive
  • John C. Munro Hamilton Intl. Airport (YHM) - 12 min drive

Restaurants

  • ‪Tim Hortons - ‬7 min walk
  • ‪Mandarin Buffet - ‬15 min walk
  • ‪East Side Mario's - ‬11 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Tim Hortons - ‬16 min walk

About this property

TownePlace Suites by Marriott Hamilton

3.5-star hotel near Art Gallery of Hamilton
A computer station is on site and WiFi is free in public spaces. A 24-hour business center and 2 meeting rooms are available. Free breakfast is available daily. An indoor pool, barbecue grills, and multilingual staff are also featured at the business-friendly TownePlace Suites by Marriott Hamilton. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Hamilton hotel is smoke free.

  • 1 building
  • 125 guestrooms or units
  • 4 levels
  • Built in 2020
  • Continental breakfast (free)
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • BBQ grill(s)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
TownePlace Suites by Marriott Hamilton offers 125 accommodations with coffee/tea makers and hair dryers. Accommodations at this 3.5-star hotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

50-inch LED televisions come with premium cable channels, pay movies, and Netflix. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily

Things to do

  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Sign language-capable staff
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 50-inch LED TV with premium cable channels
  • Netflix
  • Pay movies
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: CAD 30.00 per accommodation, per night (maximum CAD 150 per stay), plus a one-time cleaning fee of CAD 150.00
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30.00 per accommodation, per night (maximum CAD 150 per stay) plus CAD 150.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Discover, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at TownePlace Suites by Marriott Hamilton.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Towneplace Suites Hamilton
TownePlace Suites by Marriott Hamilton Hotel
TownePlace Suites by Marriott Hamilton Hamilton
TownePlace Suites by Marriott Hamilton Hotel Hamilton

Reviews

TownePlace Suites by Marriott Hamilton Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 542 out of 719 reviews
Rating 8 - Good. 120 out of 719 reviews
Rating 6 - Okay. 34 out of 719 reviews
Rating 4 - Poor. 14 out of 719 reviews
Rating 2 - Terrible. 9 out of 719 reviews

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 1 night in Sep 2025

8/10 Good

Esteban

Stayed 2 nights in Aug 2025

10/10 Excellent

Zachary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for two nights at the hotel. The facility looks and feels brand new. Rooms were in great condition and very clean. Every single staff member interaction was absolutely outstanding. From check-in to late night snack getting service was outstanding. The hotel says their policy is anything less than 8/10 is a fail and you can tell this isn’t just a statement but a value that they hold themselves accountable to. My visit was 10/10. I frequently stay in hotels and rarely leave a review. In this case I felt the entire team deserved recognition for a fantastic stay and experience.
Stayed 2 nights in Sep 2025

10/10 Excellent

Wendy, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and clean rooms!
Stayed 3 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel

Perfect room and experience. Extremely clean room and well laid out. Good location next to restaurants and staff was friendly and courteous. Spent a week and a half on the road and this was far and away best place. Highly recommend.
Stayed 1 night in Aug 2025

6/10 Okay

Wu

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
RED FLAG - Privacy concern: there are 2 layers of pull-off blinds, one is blackout and one is light filtering, you cannot tell which one is closed if you don't check carefully, especially when it's dark outside. We checked in at 8pm, room only has the filter curtain pulled down, only found this out the next morning. With dark outside and lights inside, it's almost 100% see through, our room is at 1st floor facing the parking lot and restaurants - this was never reminded by the front desk or anywhere; Very little sound proofing: Walls between rooms appear to be just drywalls, we could hear easily the next door room's talking, TV, coughing, etc.
Stayed 1 night in Aug 2025

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in experience from the staff
Stayed 1 night in Aug 2025

10/10 Excellent

Catherine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Julie

Liked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Maria

Stayed 1 night in Aug 2025

10/10 Excellent

Corey

Stayed 12 nights in Aug 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. The kitchenette and the shared BBQs were so useful, the breakfast was good, and the bed was comfortable. We will be back!
Stayed 2 nights in Aug 2025

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Destiny

The gentleman that checked me in was an absolute delight and so friendly. He let me know about breakfast and everything i needed to know. The room was very comfortable and clean.
Stayed 1 night in Aug 2025

10/10 Excellent

Kevin

Stayed 1 night in Aug 2025

8/10 Good

nancy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, spacious room. Close to shopping and restaurants.
Stayed 2 nights in Aug 2025

10/10 Excellent

Steven

Liked: Amenities, property conditions & facilities
Clean, comfortable and i enjoyed breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

Nedal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean place to stay
Stayed 2 nights in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 2 nights in Aug 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Really close to our venue. Easy check in.
Stayed 1 night in Jun 2025

10/10 Excellent

Ahmad

Stayed 1 night in Jul 2025

10/10 Excellent

Melissa

Stayed 1 night in Jul 2025

6/10 Okay

Kori

Stayed 3 nights in Jul 2025

10/10 Excellent

Catherine de la, Aldergrove

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel looks brand new and was immaculate. Reception - great employees working there, so welcoming and always helpful. Only confusion was we asked for every other day a tidy up in our room (we stayed a week), and they came once on the third day and not again, so I kept having to ask for supplies. Then finally the cleaners came in to do a thorough clean, but we declined as we were leaving the next day as that didn't make any sense. Breakfast - the area was modern and comfortable and great use of space. Great continental breakfast with fresh hot and cold options. Shout out to Parnisha who worked there Mon-Friday mornings, who always had a smile on her face and was so helpful, even when she was extremely busy! Could perhaps use more staff/hands in the busy mornings as it was a challenge or them to keep up with filling/re-filling of items! Room - our room was spacious and bright and the king bed was very comfy! Liked having the kitchen, could have been stocked with more than 2 of everything, in order to use the dishwasher (had to wash by hand if we wanted to use again the same day). Pool - clean but small. I could still do some laps when it was quiet, but when kids came in there is not much room. Laundry - 2 washers and 2 dryers, and on a Saturday it was busy and I had to wait a while to use the machines. But was easy to access and get coins, etc. Overall - we really enjoyed our week stay at this hotel and would definitely recommend it! I give it a 10/10.
Stayed 7 nights in Jul 2025

10/10 Excellent

Andee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Super comfortable
Stayed 1 night in Jul 2025