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Candlewood Suites New York City-Times Square by IHG

2.5 star property
Hotel near Times Square in New York

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Photo gallery for Candlewood Suites New York City-Times Square by IHG

Exterior
Suite, 1 Bedroom, Accessible (Roll-In Shower)
Interior detail
In-room safe, desk, iron/ironing board, free WiFi
Suite, 1 Bedroom

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
  • Business services

Explore the area

View in a map
339 W 39th Street, New York, NY, 10018
  • Place, Madison Square Garden
    ‪6 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Place, Rockefeller Center
    ‪13 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪24 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll-In Shower)

Full-size fridge, microwave, stovetop, dishwasher

Room, 1 Queen Bed, Accessible (Roll-In Shower)

8.4 out of 10
Very good
(27 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

Suite, 1 Bedroom, Accessible (Roll-In Shower)

Suite, 1 Bedroom, Accessible (Roll-In Shower)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, City View (High Floor)

City view

Studio Suite, 1 Queen Bed, City View (High Floor)

9.0 out of 10
Wonderful
(56 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed (High Floor)

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed (High Floor)

9.0 out of 10
Wonderful
(81 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, City View

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, City View

8.0 out of 10
Very good
(27 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite

8.8 out of 10
Excellent
(49 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Kitchen

8.8 out of 10
Excellent
(144 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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Hilton Garden Inn New York Times Square South

Manhattan
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 5,091 reviews
The price is CA $168
CA $198 total
includes taxes & fees
Apr 5 - Apr 6
Hilton Garden Inn New York Times Square South

About the area

New York

Manhattan stay.Within a 10-minute walk of this Manhattan hotel, you'll find Times Square and Madison Square Garden. 5th Avenue and Rockefeller Center are also within 2 miles (3 km).

What's nearby

  • Madison Square Garden - 6 min walk - 0.6 km
  • Times Square - 6 min walk - 0.6 km
  • Broadway - 8 min walk - 0.7 km
  • Rockefeller Center - 13 min walk - 1.1 km
  • 5th Avenue - 13 min walk - 1.1 km

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 3 min walk
  • Penn Station - 11 min walk
  • LaGuardia Airport (LGA) - 36 min drive

Restaurants

  • ‪Frames Bowling Lounge - ‬2 min walk
  • ‪2 Bros Pizza - ‬2 min walk
  • ‪The Placery - ‬1 min walk
  • ‪Tranzit - ‬2 min walk
  • ‪The Bar Room At Altair - ‬3 min walk

About this property

Candlewood Suites New York City-Times Square by IHG

Hotel near Times Square in New York
A computer station is on site and WiFi is free in public spaces. There's an onsite business center. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Candlewood Suites New York City-Times Square by IHG. For a fee, parking is available.

This New York hotel is smoke free.

  • 1 building
  • 188 guestrooms or units
  • 32 levels
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Candlewood Suites New York City-Times Square by IHG offers 188 accommodations with DVD players and safes. Flat-screen televisions come with cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

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Dinner served, Italian cuisine, alfresco dining
Pod Times Square
  • Pet friendly
  • Restaurant
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, 5,366 reviews
The price is CA $136
CA $193 total
includes taxes & fees
Mar 29 - Mar 30
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Property amenities

Family friendly

  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 85 per day)

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Room service
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Weight limit: 80 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 17.21 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 85.0 per day
  • Pet fee: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. The property is professionally cleaned. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites City-Times
Candlewood Suites City-Times Aparthotel
Candlewood Suites City-Times Aparthotel New York Square
Candlewood Suites New York City-Times Square
Candlewood Suites New York City Times Square Hotel New York City
Candlewood Suites New York City-Times Square Aparthotel
Candlewood Suites City-Times Square Aparthotel
Candlewood Suites City-Times Square
Candlewood Suites New York City Times Square
Candlewood Suites CityTimes S

Frequently asked questions

How close is Candlewood Suites New York City-Times Square by IHG to the airport?

Candlewood Suites New York City-Times Square by IHG is 9.5 mi (36-min drive) away from the LaGuardia Airport (LGA) airport, the closest popular airport to the property.

How much does it cost to stay at Candlewood Suites New York City-Times Square by IHG?

As of Mar 25, 2026, prices found for a 1-night stay for 2 adults at Candlewood Suites New York City-Times Square by IHG on Apr 19, 2026 start from CA $222, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Candlewood Suites New York City-Times Square by IHG have an airport shuttle?

Airport shuttle services are not available at Candlewood Suites New York City-Times Square by IHG.

How close is Candlewood Suites New York City-Times Square by IHG to the beach?

This hotel is 17.8 mi (49-min drive) from Coney Island Beach.

Does Candlewood Suites New York City-Times Square by IHG offer free breakfast?

Candlewood Suites New York City-Times Square by IHG does not offer free breakfast.

Is there a casino at Candlewood Suites New York City-Times Square by IHG?

No, there is no casino at this hotel, but Resorts World Casino (22-min drive) is nearby.

What time is check-in at Candlewood Suites New York City-Times Square by IHG?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Candlewood Suites New York City-Times Square by IHG?

Free parking is not available at this hotel. Valet parking is available for USD 85.0 per day.

Does Candlewood Suites New York City-Times Square by IHG have a pool?

Candlewood Suites New York City-Times Square by IHG does not have a pool.

Does Candlewood Suites New York City-Times Square by IHG have a spa?

There are no spa services available at this hotel.

How close is Candlewood Suites New York City-Times Square by IHG to downtown New York?

Candlewood Suites New York City-Times Square by IHG is 3.1 mi away from New York.

Candlewood Suites New York City-Times Square by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 955 out of 1811 reviews
Rating 8 - Good. 514 out of 1811 reviews
Rating 6 - Okay. 199 out of 1811 reviews
Rating 4 - Poor. 71 out of 1811 reviews
Rating 2 - Terrible. 72 out of 1811 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff! Extremely clean room! Centrally located to everything! What more could you ask for?
Stayed 3 nights in Jan 2026

8/10 Good

Paul St.

Liked: Cleanliness, staff & service, amenities
The room was clean though it did show its age. He louvers on the AC unit were busted and the vanity in the bathroom was scuffed up. When I arrived only one elevator was working it took a long time to get an elevator when you wanted one, even when the second elevator was working.
Stayed 3 nights in Jan 2026

2/10 Terrible

Emily

Travelled with family, Travelled with partner
Liked: Amenities
Disliked: Cleanliness
I'm honestly looking for a partial refund. During the days the water was first shut off it caused what the maintenance man said was an improper mix of hot and cold water but it seemed more than that. I have video of the toilet constantly running and the porcelain being 120 degrees and the water at 150. It made the entire bathroom a sauna and we had to use the gym restroom. During the time I reported to the front desk and watched as she couldn't contact a higher-up/manager. The next day coming back to the room the maintenance person was there and didn't fully understand what was happening. He too tried contacting his management (can't remember the title he used) it was the same result wherein he couldn't reach management at all. I was burned trying to use the toilet and my husband had to turn off the toilet and use cold sink water for flushes so we didn't have to go to the gym area for the toilet
Stayed 4 nights in Dec 2025

10/10 Excellent

Anevay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had all we needed for our stay. Not a high end hotel of course but that’s not what we needed to have a great time. Hotel staff was polite, room was restocked with fresh towels and clean trash bags everyday, and they provided free coffee and water. No complaints at all.
Stayed 3 nights in Dec 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was wonderful! The amenities were generous with their coffee & cocoa and muffins, and ice water was available. We would stay there again.
Stayed 2 nights in Dec 2025

10/10 Excellent

Darlene

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and attentive staff!! It’s an older hotel but has everything one needs.
Stayed 4 nights in Dec 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, spacious room in a great location, and the staff are very helpful and friendly.
Stayed 3 nights in Dec 2025

10/10 Excellent

Todd

Clean room, comfy bed, no issues at all
Stayed 1 night in Dec 2025

6/10 Okay

William

Travelled with group
Liked: Cleanliness
Coffee was not restocked.
Stayed 5 nights in Dec 2025

10/10 Excellent

Tyonte

Stayed 2 nights in Dec 2025

8/10 Good

Jan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Friendly staff
Stayed 3 nights in Dec 2025

10/10 Excellent

Vladimir

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent.
Stayed 1 night in Dec 2025

10/10 Excellent

Larissa

Travelled with family
Liked: Cleanliness, staff & service
Room was clean, the hotel staff kept our bags for us prior to check-in time. The staff was super friendly! We'll definitely stay here on our next visit!
Stayed 1 night in Dec 2025

8/10 Good

Nicholas

Liked: Staff & service
V
Stayed 3 nights in Dec 2025

10/10 Excellent

Glenn

Stayed 1 night in Dec 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything the hotel offered, everything was exceptional.
Stayed 4 nights in Nov 2025

10/10 Excellent

Sarah

Liked: Cleanliness
Stayed 4 nights in Dec 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice and clean
Stayed 5 nights in Dec 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was nice. Rooms were clean. Close to everything. We enjoyed our stay! We would stay there again!
Stayed 3 nights in Dec 2025

10/10 Excellent

Diana

Liked: Cleanliness, amenities, property conditions & facilities
Although hotel was a little on older side it was kept clean & staff helpful when in need.
Stayed 5 nights in Dec 2025

8/10 Good

Kimberly

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It was an okay hotel. We were on 6th floor, next to the elevator. Constant noise through out the night.
Stayed 3 nights in Dec 2025

10/10 Excellent

Nikola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok it’s everything
Stayed 8 nights in Nov 2025

4/10 Poor

Daniela

Disliked: Cleanliness, property conditions & facilities
The room was very dated and not clean. There were crumbs on the chair, stains on all the upholstery and the bathroom smelled like mold. The heater was very loud when it turned on.
Stayed 1 night in Dec 2025

10/10 Excellent

Massanica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not listen to any of the negative reviews! I stayed for 2 nights for a girls weekend and we couldn’t feel more safe. The staff are so friendly and inviting, the location is so convenient, the amenities and appliances are modern, and best part: affordable. This will be the only hotel i book for my future visits to Times Square! Thank you Candlewood Suites !
Stayed 3 nights in Dec 2025

10/10 Excellent

Kevin

Business traveller
Liked: Staff & service, room comfort
Yes and workplace was fine.
Stayed 18 nights in Nov 2025