Candlewood Suites New York City-Times Square by IHG

2.5 star property
Hotel near Times Square in New York

Choose dates to view prices

Photo gallery for Candlewood Suites New York City-Times Square by IHG

Suite, 1 Bedroom
Suite, 1 Bedroom, Accessible (Roll-In Shower)
Suite, 1 Bedroom, Accessible (Roll-In Shower)
Lobby sitting area
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Room service
  • Parking available
  • Pet-friendly
  • Gym
  • Laundry

Explore the area

Map
339 W 39th Street, New York, NY, 10018
  • Madison Square Garden
    ‪6 min walk‬
  • Times Square
    ‪6 min walk‬
  • Broadway
    ‪8 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪25 min drive‬

Room options

Studio Suite, 1 Queen Bed (High Floor)

  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, City View

  • City view
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Kitchen

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible (Roll-In Shower)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Studio Suite

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom

  • 49 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible (Roll-In Shower)

  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, City View (High Floor)

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the area

New York

Manhattan stay.Within a 10-minute walk of this Manhattan hotel, you'll find Times Square and Broadway. Also, Madison Square Garden is within half a mile (1 km) and 5th Avenue is within 2 miles (3 km).

What's nearby

  • Madison Square Garden - 6 min walk - 0.6 km
  • Times Square - 6 min walk - 0.6 km
  • Broadway - 8 min walk - 0.7 km
  • Empire State Building - 16 min walk - 1.4 km
  • Grand Central Terminal - 16 min walk - 1.4 km

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 3 min walk
  • Penn Station - 11 min walk
  • LaGuardia Airport (LGA) - 36 min drive

Restaurants

  • ‪Frames Bowling Lounge - ‬2 min walk
  • ‪Dear Irving on Hudson - ‬4 min walk
  • ‪Blue Ruin - ‬2 min walk
  • ‪The Joyce Public House - ‬1 min walk
  • ‪2 Bros Pizza - ‬2 min walk

About this property

Candlewood Suites New York City-Times Square by IHG

Hotel near Times Square in New York
A computer station is on site and WiFi is free in public spaces. There's an onsite business center. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Candlewood Suites New York City-Times Square by IHG. For a fee, parking is available.

This New York hotel is smoke free.

  • 1 building
  • 188 guestrooms or units
  • 32 levels
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Candlewood Suites New York City-Times Square by IHG offers 188 accommodations with DVD players and safes. Flat-screen televisions come with cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

Languages

English, Russian, Spanish

Similar properties

Property amenities

Family friendly

  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 75 per day)

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Room service
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Weight limit: 80 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 17.21 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 75.00 per day
  • Pet fee: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. The property is professionally cleaned. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites City-Times
Candlewood Suites City-Times Aparthotel
Candlewood Suites City-Times Aparthotel New York Square
Candlewood Suites New York City-Times Square
Candlewood Suites New York City Times Square Hotel New York City
Candlewood Suites New York City-Times Square Aparthotel
Candlewood Suites City-Times Square Aparthotel
Candlewood Suites City-Times Square
Candlewood Suites New York City Times Square
Candlewood Suites CityTimes S

Candlewood Suites New York City-Times Square by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 632 out of 1255 reviews
Rating 8 - Good. 369 out of 1255 reviews
Rating 6 - Okay. 137 out of 1255 reviews
Rating 4 - Poor. 54 out of 1255 reviews
Rating 2 - Terrible. 63 out of 1255 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Floyd

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 4 nights in Apr 2025

10/10 Excellent

Lamar

Stayed 2 nights in Mar 2025

10/10 Excellent

Thomas, Minot

Liked: Cleanliness, staff & service, property conditions & facilities
very good location and clean plus quiet
Stayed 5 nights in Feb 2025

8/10 Good

Md.Shazedull Islam

Liked: Cleanliness, staff & service, property conditions & facilities
good stay
Stayed 2 nights in Feb 2025

8/10 Good

Steven

Business traveller
Liked: Amenities
Disliked: Staff & service
It was a nice weekend but the front desk manager was a rude, unpleasant woman who seemed to have contempt for guests. Generally a nasty person who made seeing her compromise your experience.
Stayed 1 night in Jan 2025

8/10 Good

Laureen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was exactly what I wanted
Stayed 2 nights in Nov 2024

6/10 Okay

DaNayshia

Stayed 1 night in Feb 2025

10/10 Excellent

Bagia

Stayed 2 nights in Feb 2025

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 3 nights in Feb 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Shateria

Stayed 2 nights in Feb 2025

10/10 Excellent

Allison

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and comfortable

Very comfortable and quiet hotel. Walking distance to lots of great stuff. The kitchenette was very helpful. I would definitely stay again.
Stayed 5 nights in Feb 2025

10/10 Excellent

T William, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was very good. It is a big plus to have a kitchen area with a full sized refrigerator, a microwave, a stovetop, a dishwasher plus all the utensils, pots and pans and dishes.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Michael A.

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient property. Staff were friendly and accommodating.
Stayed 2 nights in Feb 2025

6/10 Okay

Tania

Stayed 6 nights in Feb 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, good hotel.
Stayed 2 nights in Feb 2025

2/10 Terrible

wei

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
charge me pet fee on my service animal
Stayed 3 nights in Feb 2025

6/10 Okay

Miami

Travelled with partner
Liked: Cleanliness, staff & service
Checked us into the wrong room, had to pay a no show fee. Don’t pay extra for the high floors since your view will be a dirty building anyways. The air conditioning didn’t have a knob on it, have to use the thermostat. Fridge opened backwards, inconvenient. No food other than the little store they have, which is expensive. Other than that, the experience was lovely and genuinly perfect. The bed was clean, and Nickelodeon was on the TV! Spongebob for days.
Stayed 2 nights in Feb 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Right by Port Authority

Good location and nice amenities
Stayed 2 nights in Feb 2025

4/10 Poor

Khalid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Geraint

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay, the front desk staff were very helpful
Stayed 6 nights in Feb 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice, clean hotel. Friendly staff
Stayed 2 nights in Feb 2025

10/10 Excellent

Sherell

Business traveller, Travelled with partner
I loved it
Stayed 2 nights in Feb 2025