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Candlewood Suites New York City-Times Square by IHG

2.5 star property
Hotel near Times Square in New York

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Photo gallery for Candlewood Suites New York City-Times Square by IHG

Exterior
Suite, 1 Bedroom
Interior detail
In-room safe, desk, iron/ironing board, free WiFi
Suite, 1 Bedroom, Accessible (Roll-In Shower)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
  • Business services

Explore the area

View in a map
339 W 39th Street, New York, NY, 10018
  • Place, Madison Square Garden
    ‪6 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Place, Rockefeller Center
    ‪13 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪24 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll-In Shower)

Full-size fridge, microwave, stovetop, dishwasher

Room, 1 Queen Bed, Accessible (Roll-In Shower)

8.4 out of 10
Very good
(26 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

Suite, 1 Bedroom, Accessible (Roll-In Shower)

Suite, 1 Bedroom, Accessible (Roll-In Shower)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, City View (High Floor)

City view

Studio Suite, 1 Queen Bed, City View (High Floor)

9.0 out of 10
Wonderful
(56 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed (High Floor)

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed (High Floor)

9.0 out of 10
Wonderful
(81 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, City View

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, City View

8.0 out of 10
Very good
(27 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite

8.8 out of 10
Excellent
(49 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Kitchen

8.8 out of 10
Excellent
(142 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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  • Pet friendly
  • Free WiFi
  • Restaurant
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4.5 out of 5, Wonderful, 5,034 reviews
The price is CA $168
CA $197 total
includes taxes & fees
Mar 29 - Mar 30
Hilton Garden Inn New York Times Square South

About the area

New York

Manhattan stay.Within a 10-minute walk of this Manhattan hotel, you'll find Times Square and Madison Square Garden. 5th Avenue and Rockefeller Center are also within 2 miles (3 km).

What's nearby

  • Madison Square Garden - 6 min walk - 0.6 km
  • Times Square - 6 min walk - 0.6 km
  • Broadway - 8 min walk - 0.7 km
  • Rockefeller Center - 13 min walk - 1.1 km
  • 5th Avenue - 13 min walk - 1.1 km

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 3 min walk
  • Penn Station - 11 min walk
  • LaGuardia Airport (LGA) - 36 min drive

Restaurants

  • ‪Frames Bowling Lounge - ‬2 min walk
  • ‪2 Bros Pizza - ‬2 min walk
  • ‪The Placery - ‬1 min walk
  • ‪Tranzit - ‬2 min walk
  • ‪The Bar Room At Altair - ‬3 min walk

About this property

Candlewood Suites New York City-Times Square by IHG

Hotel near Times Square in New York
A computer station is on site and WiFi is free in public spaces. There's an onsite business center. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Candlewood Suites New York City-Times Square by IHG. For a fee, parking is available.

This New York hotel is smoke free.

  • 1 building
  • 188 guestrooms or units
  • 32 levels
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Candlewood Suites New York City-Times Square by IHG offers 188 accommodations with DVD players and safes. Flat-screen televisions come with cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

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  • Pet friendly
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  • Air conditioning
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includes taxes & fees
Mar 15 - Mar 16
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Property amenities

Family friendly

  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 85 per day)

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Room service
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Weight limit: 80 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 17.21 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 85.0 per day
  • Pet fee: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. The property is professionally cleaned. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites City-Times
Candlewood Suites City-Times Aparthotel
Candlewood Suites City-Times Aparthotel New York Square
Candlewood Suites New York City-Times Square
Candlewood Suites New York City Times Square Hotel New York City
Candlewood Suites New York City-Times Square Aparthotel
Candlewood Suites City-Times Square Aparthotel
Candlewood Suites City-Times Square
Candlewood Suites New York City Times Square
Candlewood Suites CityTimes S

Candlewood Suites New York City-Times Square by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 942 out of 1790 reviews
Rating 8 - Good. 510 out of 1790 reviews
Rating 6 - Okay. 195 out of 1790 reviews
Rating 4 - Poor. 70 out of 1790 reviews
Rating 2 - Terrible. 73 out of 1790 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff! Extremely clean room! Centrally located to everything! What more could you ask for?
Stayed 3 nights in Jan 2026

8/10 Good

Paul St.

Liked: Cleanliness, staff & service, amenities
The room was clean though it did show its age. He louvers on the AC unit were busted and the vanity in the bathroom was scuffed up. When I arrived only one elevator was working it took a long time to get an elevator when you wanted one, even when the second elevator was working.
Stayed 3 nights in Jan 2026

6/10 Okay

Catherine

Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2025

4/10 Poor

Catherine

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The first morning we had scalding hot water in the shower. The next few days the water temperature fluctuated. The carpet in our room was wet in spots, we had to wear shoes at all times, we told the staff but not g was fine and they couldn’t switch our room. Our friends room had the same water issue and their shower head was broken and kept falling off.
Stayed 4 nights in Dec 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
It was satisfactory for this stay and we felt safe. I took video of the inside of the room to prove there was not one of those so-called smoke in the air detecting devices that people had claimed they were charged for. We had an easy check-in, the location is very close to many attractions. Free lemonade, water, and coffee. I would stay again.
Stayed 2 nights in Dec 2025

10/10 Excellent

Doreen

Liked: Cleanliness, staff & service, amenities
great location, room was clean, staff was pleasant. Coffee, water, lemonade, hot cocoa and muffins free and available 24hr.
Stayed 3 nights in Dec 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place has a great location and is clean and comfortable and safe. We were able to walk everywhere and we loved that. Only minor issue was clogged bath tub.
Stayed 4 nights in Dec 2025

4/10 Poor

Mathew

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

8/10 Good

Thomas, Tooele

Travelled with partner
Liked: Cleanliness
Convenient location to walk to most things. Bed was clean and comfortable. Cleaning the rest of room could have been better. They did clean each day with was nice. Check I was fast and easy.
Stayed 3 nights in Dec 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean quiet spacious room with full kitchenette Excellent service
Stayed 2 nights in Dec 2025

8/10 Good

Jon

Liked: Cleanliness, staff & service, amenities
Good size rooms, good licatio and good price
Stayed 6 nights in Dec 2025

10/10 Excellent

daniel

Stayed 1 night in Dec 2025

10/10 Excellent

Lisa, Lancaster

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had a great stay! Roberto, the gentleman at the front desk was very polite and helpful, made sure we had everything we needed for our stay. Room and views were incredible, very clean!
Stayed 2 nights in Dec 2025

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kitchenette was stocked but we didn’t use. Bed was very comfortable. They had a water issue while we were there with no water for a couple hours for two days. A bit off putting. The hotel is a bit away from the main attractions so everything is about a 20 minute walk. The hotel staff was friendly and helpful.
Stayed 3 nights in Dec 2025

10/10 Excellent

Joel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was great. Staff was attentive and got us into our room early.
Hotel lobby at Christmas
Stayed 3 nights in Dec 2025

6/10 Okay

Maria, Gonzales

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water was our 2 days in a row!
Stayed 4 nights in Dec 2025

10/10 Excellent

Shima

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's walkable to a lot of tourist attractions. Good restaurants and bars around. It's clean and comfortable. I think it's the best for this price range.
Stayed 6 nights in Nov 2025

10/10 Excellent

rose

Stayed 3 nights in Nov 2025

10/10 Excellent

Jinshuo

Stayed 3 nights in Nov 2025

8/10 Good

Stacey

Liked: Cleanliness, property conditions & facilities
Comfortable. Good size for NY . Great location
Stayed 8 nights in Nov 2025

8/10 Good

vaughn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A smart tv inside the rooms would be a plus
Stayed 3 nights in Nov 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room safe environment. Close to everything we were doing.
Stayed 5 nights in Nov 2025

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
A/C and heating both worked quickly!
Stayed 5 nights in Nov 2025

10/10 Excellent

Zinadra

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay! Laura at front desk was wonderful and helpful with places to explore. Clean was clean and smelled great upon walking in.
Stayed 3 nights in Nov 2025

10/10 Excellent

Ricardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great great hotel and very nice service
Stayed 3 nights in Nov 2025