See all properties

Best Western Plus Ottawa City Centre

3.0 star property
Hotel near Rideau Canal in Ottawa

Choose dates to view prices

Photo gallery for Best Western Plus Ottawa City Centre

Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Lobby
Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)
Exterior
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1274 Carling Ave, Ottawa, ON, K1Z7K8
  • Place, Ottawa Hospital Civic Campus
    ‪15 min walk‬
  • Place, Commissioners Park
    ‪4 min drive‬
  • Place, Canada Agriculture and Food Museum
    ‪4 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(122 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(63 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Studio, 1 King Bed, Non Smoking, Kitchen (Full Kitchen)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Studio, 1 King Bed, Non Smoking, Kitchen (Full Kitchen)

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)

8.0 out of 10
Very good
(1 review)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(31 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

King Room

  • Sleeps 2

Queen Room

  • Sleeps 2

Two Queen Room

  • Sleeps 4

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Larger Room)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Larger Room)

9.6 out of 10
Exceptional
(22 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)

10.0 out of 10
Exceptional
(7 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

King Room with Kitchenette

  • Sleeps 2

Two Queen Room with Kitchenette

  • Sleeps 4

King Studio with Kitchen

  • Sleeps 2

King Room with Fireplace

  • Sleeps 2

Two Queen Suite with Kitchen

  • Sleeps 4

Two Double Room

  • Sleeps 4

You may also like

Ad
View from room

Best Western Plus Gatineau-Ottawa Downtown

Hull
  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
3.8 out of 5, Good, 1,003 reviews
The price is CA $119
CA $142 total
includes taxes & fees
Mar 1 - Mar 2
Best Western Plus Gatineau-Ottawa Downtown

About the area

Ottawa

City center stay.Your stay at this Civic Hospital - Experimental Farm - Central Park hotel places you within 2 miles (3 km) of Ottawa Hospital Civic Campus and Great Canadian Theatre Company. Commissioners Park and Canada Agriculture and Food Museum are also within 2 miles (3 km).

What's nearby

  • Ottawa Hospital Civic Campus - 15 min walk - 1.3 km
  • Great Canadian Theatre Company - 3 min drive - 1.9 km
  • Commissioners Park - 4 min drive - 3.7 km
  • Canada Agriculture and Food Museum - 4 min drive - 1.9 km
  • Dominion Arboretum - 4 min drive - 1.9 km

Getting around

  • Carling Station - 6 min drive
  • Ottawa Station - 11 min drive
  • Ottawa International Airport (YOW) - 17 min drive

Restaurants

  • ‪Tim Hortons - ‬15 min walk
  • ‪Bowman's Bar and Grill - ‬5 min walk
  • ‪Second Cup Café - ‬16 min walk
  • ‪川满居 SPICYMAN - ‬8 min walk
  • ‪Civic Hospital Cafeteria - ‬16 min walk

About this property

Best Western Plus Ottawa City Centre

Hotel near Rideau Canal in Ottawa
Best Western Plus Ottawa City Centre offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 1195 square feet (111 square meters) and includes a conference center. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Best Western Plus Ottawa City Centre. Self parking is free.

This Ottawa hotel is smoke free.

  • 121 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 1195 sq ft of conference space
  • 111 sq m of conference space
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Plus Ottawa City Centre offers 121 air-conditioned accommodations with safes and coffee/tea makers. 48-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Similar properties

Mini Suite, 1 Queen Bed
The Business Inn
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, 8,109 reviews
The price is CA $131
CA $157 total
includes taxes & fees
Feb 22 - Feb 23
The Business Inn

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekday full breakfast available 7:00 AM to noon for a fee: CAD 10 to 20 for adults and CAD 5 to 15 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Gym
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 48-inch flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Dryer
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 10 to June 23:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 10 to 20 for adults, and CAD 5 to 15 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • The seasonal pool will open June 20 and close September 02.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Macies
Best Western Macies Hotel
Best Western Plus Macies
Best Western Plus Macies Hotel
Best Western Plus Macies Hotel Ottawa
Macies Best Western
Macies Hotel
Best Western Plus Ottawa City Centre Hotel
Best Western Plus Ottawa City Centre
Best Western Ottawa
Ottawa Best Western
Best Plus Ottawa City Ottawa
Best Western Plus Ottawa City Centre Hotel
Best Western Plus Ottawa City Centre Ottawa
Best Western Plus Ottawa City Centre Hotel Ottawa

Best Western Plus Ottawa City Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 590 out of 1129 reviews
Rating 8 - Good. 331 out of 1129 reviews
Rating 6 - Okay. 117 out of 1129 reviews
Rating 4 - Poor. 44 out of 1129 reviews
Rating 2 - Terrible. 47 out of 1129 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

James E

Liked: Cleanliness, amenities, property conditions & facilities
comfortable/clean room but the desk had no street maps that included the hotel location and no printed local transport(bus) informatiion
Stayed 3 nights in Oct 2025

8/10 Good

stephen

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Clean and comfortable rooms.
Stayed 3 nights in Sep 2025

10/10 Excellent

Melissa

Stayed 1 night in Nov 2025

6/10 Okay

Tim

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Hotel is pleasant, but upset about breakfast being canceled. We specifically chose this hotel for the breakfast buffet and paid extra for breakfast. The whole breakfast buffet was closed, which was only disclosed at check-in. If we wanted to eat breakfast at Tim Hortons we wouldn’t have stayed here and paid extra
Stayed 1 night in Nov 2025

8/10 Good

Jordan

Stayed 1 night in Nov 2025

10/10 Excellent

Gail

Liked: Cleanliness, property conditions & facilities
The main lobby and hallways were not impressive but the room look newly renovated and was clean, spacious and modern looking as was the bathroom. In fact the room, was better than a 4 star hotel I had stayed in recently. If you don’t need 4 star amenities and want a nice room to stay in, this is definitely value for money!
Stayed 2 nights in Nov 2025

4/10 Poor

Cédric

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Closed
Stayed 2 nights in Oct 2025

10/10 Excellent

Stéphane

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
welcoming staff, clean room and bathroom with exellent space
Stayed 1 night in Nov 2025

8/10 Good

John

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room was basic but clean. On site restaurant was closed. Check-in/check-out was painless. Room was quiet. A bit pricey so value for dollar not excellent.
Stayed 1 night in Oct 2025

6/10 Okay

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

Mary

Stayed 1 night in Oct 2025

8/10 Good

Kerry

Liked: Cleanliness, staff & service
Solid low cost stay close tondowntown
Stayed 1 night in Sep 2025

8/10 Good

Aili, York

Liked: Cleanliness, amenities, property conditions & facilities
Comfy bed, spacious room, minor noise from the elevator
Stayed 2 nights in Oct 2025

10/10 Excellent

Simeon

Stayed 1 night in Oct 2025

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Li Yun

Travelled with group
Good
Stayed 2 nights in Oct 2025

10/10 Excellent

Janet

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ecellent location.
Stayed 1 night in Oct 2025

2/10 Terrible

Matthew

Disliked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Carey Roxanne

Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Stayed 3 nights in Oct 2025

10/10 Excellent

Fares

Stayed 1 night in Oct 2025

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, room comfort
Check in check out efficient Cleanliness perfect Room king bed lots of space to unpack and reorganize Dissapointed breakfast in hotel not available till 10 am. We are early risers and usually eat around 7-8
Stayed 1 night in Oct 2025

8/10 Good

Kimberley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good space overall. The pillows were terrible tho. Even doubling them up.
Stayed 2 nights in Oct 2025

8/10 Good

matthew

Stayed 1 night in Oct 2025

10/10 Excellent

Anne

Stayed 1 night in Oct 2025