Holiday Inn Ottawa East by IHG

3.0 star property
3-star hotel near University of Ottawa

Choose dates to view prices

Photo gallery for Holiday Inn Ottawa East by IHG

Exterior
Bar (on property)
Property amenity
Reception
Standard Room, 2 Queen Beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar

Explore the area

View in a map
1199 Joseph Cyr St, Ottawa, ON, K1J7T4
  • Place, University of Ottawa
    ‪3 min drive‬
  • Place, Rideau Canal
    ‪4 min drive‬
  • Place, Byward Market Square
    ‪6 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪17 min drive‬

Room options

Standard Room

8.8 out of 10
Excellent
(15 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 Double Bed

Standard Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(55 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(121 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(16 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Bedroom

7.6 out of 10
Good
(17 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Ottawa

Gloucester stay.Your stay at this Gloucester hotel places you within 3 miles (5 km) of University of Ottawa and Children's Hospital of Eastern Ontario. The Ottawa Hospital General Campus and Rideau Canal are also within 3 miles (5 km).

What's nearby

  • University of Ottawa - 3 min drive - 4.1 km
  • Rideau Canal - 4 min drive - 4.4 km
  • Rogers Centre Ottawa - 5 min drive - 5.5 km
  • Byward Market Square - 6 min drive - 6.3 km
  • Parliament Hill - 6 min drive - 6.3 km

Getting around

  • St-Laurent Station - 5 min walk
  • Ottawa Station - 7 min drive
  • Ottawa International Airport (YOW) - 20 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Aladdin Bakery - ‬10 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Silk Road - ‬5 min walk
  • ‪Fuwa Fuwa Japanese Pancakes ふわふわパンケーキ専門店 - ‬7 min walk

About this property

Holiday Inn Ottawa East by IHG

3-star hotel near University of Ottawa
Holiday Inn Ottawa East by IHG offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and 8 meeting rooms. Event space at this hotel measures 8148 square feet (757 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Ottawa East by IHG. Free self parking is available.

This 3-star Ottawa hotel is smoke free.

  • 261 guestrooms or units
  • 10 levels
  • Meeting rooms
  • 8148 sq ft of conference space
  • 757 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Ottawa East by IHG offers 261 accommodations with safes and complimentary newspapers. A pillow menu is available. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Ottawa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 20 to 25 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Administrative fee: CAD 2.18 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 20 to 25 for adults, and CAD 0 to 25 for children
  • Pet fee: CAD 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and Carte Blanche. Cash is not accepted. This property uses solar energy. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 5:30 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chimo
Chimo Hotel
Chimo Hotel Ottawa
Chimo Ottawa
Hotel Chimo
Holiday Inn Ottawa East Hotel
Holiday Inn Ottawa East

Reviews

Holiday Inn Ottawa East by IHG Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 639 out of 1251 reviews
Rating 8 - Good. 348 out of 1251 reviews
Rating 6 - Okay. 136 out of 1251 reviews
Rating 4 - Poor. 56 out of 1251 reviews
Rating 2 - Terrible. 72 out of 1251 reviews

Reviews

10/10 Excellent

Kandice

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay. Would consider staying there again. Only thing it was missing was a continental breakfast included in the morning. Just something Coffee and an apple
Stayed 1 night in Jul 2025

10/10 Excellent

Ross

Travelled with family
Liked: Cleanliness, staff & service, amenities
Felt good staying here. Enjoyed the services
Stayed 5 nights in Jul 2025

10/10 Excellent

Adrian

Travelled with family
Liked: Amenities, property conditions & facilities
Great location, great staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Faisal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

shatori

Lovely
Stayed 2 nights in Jul 2025

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay here again

Great hotel and amazing staff. Love the location too. So convenient
Stayed 3 nights in Jul 2025

8/10 Good

Laura

Stayed 2 nights in Jul 2025

10/10 Excellent

Chris

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Theresa

Stayed 5 nights in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Elaine D

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Older hotel but well kept.
Stayed 1 night in Jul 2025

2/10 Terrible

Srishti

Liked: Staff & service
Disliked: Cleanliness
I stayed at Holiday Inn Ottawa East and had a mixed experience. The check-in was smooth and the staff were friendly and professional, which I appreciated. Unfortunately, the room itself didn’t meet expectations as it had a persistent bad odour, there was hair in the bathtub, and I even spotted a cockroach. When I raised the issue at checkout, the staff said they couldn’t do anything because I booked through Expedia. That explanation felt dismissive because regardless of how I booked, it’s the hotel that’s ultimately responsible for maintaining standards. I expected better cleanliness and accountability from a well-known chain, and I won’t be returning unless I’m assured these issues are being taken seriously.
Stayed 1 night in Jul 2025

10/10 Excellent

louise

Stayed 1 night in Jul 2025

10/10 Excellent

Meghan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Always courteous and convenient for my needs
Stayed 3 nights in Jun 2025

10/10 Excellent

Shayne

Stayed 3 nights in Jul 2025

10/10 Excellent

Killaq

Stayed 5 nights in Jul 2025

10/10 Excellent

BO

Stayed 1 night in Jul 2025

4/10 Poor

kiana jade

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
I’ve stayed here multiple times & this time our room was obviously not cleaned well. My baby even found doggy bag trash in our room. I was extremely mad about this and all I was offered was a free breakfast.
Stayed 3 nights in Jul 2025

2/10 Terrible

Spencer

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Left a day early because of medical reasons was promised a refund by the guy working and now that I’m not at the hotel there’s all the sudden nothing no one can do to get the refund. I paid for a suite and the room was all banged up ac didn’t work room wasn’t worth 100$ and I paid 205$ a night embarrassing…
Stayed 2 nights in Jul 2025

8/10 Good

Todd

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and efficient.
Stayed 2 nights in Jun 2025

8/10 Good

william

Stayed 4 nights in Jun 2025

10/10 Excellent

Stephane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Chelsea

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Christopher, Burlington

Liked: Cleanliness, amenities, property conditions & facilities
Great size room, very comfy beds. Fridge and quiet hotel. Bathroom is a typical hotel bath/shower and not massive. The breakfast buffet is actually pretty good. High standard of food. Staff were great and I checked in early no problem. All in all it was a good experience.
Stayed 1 night in Jun 2025