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Dreams Aventuras Riviera Maya - All Inclusive

4.5 star property
4.5-star beachfront property near Puerto Aventuras Marina

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Photo gallery for Dreams Aventuras Riviera Maya - All Inclusive

Relax by the calm sea with sun loungers and thatched umbrellas offering a tranquil view.
Relax by the central pool surrounded by palm trees and lounge areas, with ample seating options.
Relax and socialize in this serene beachside patio with wicker furniture and ocean views.
Enjoy ocean views from the balcony, featuring a large bed, flat-screen TV, and seating area.
Relax in a spacious room with a large bed, seating area, and balcony offering a city view.

Popular amenities

Explore the area

Map
Km 269.5 Carretera Chetumal, Puerto Aventuras, QROO, 77750
  • Dolphin Discovery
    ‪6 min walk‬
  • Puerto Aventuras Marina
    ‪9 min walk‬
  • Puerto Aventuras Golf Club
    ‪17 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Preferred Club Ocean Front View King

1 bedroom, free minibar, in-room safe, desk

Preferred Club Ocean Front View King

  • Marina view
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Honeymoon Suite Hot Tub Ocean View

1 bedroom, free minibar, in-room safe, desk

Preferred Club Honeymoon Suite Hot Tub Ocean View

  • 41 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite Ocean Front with Hot Tub

1 bedroom, free minibar, in-room safe, desk

Preferred Club Master Suite Ocean Front with Hot Tub

  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe King

1 bedroom, free minibar, in-room safe, desk

Deluxe King

9.6 out of 10
Exceptional
(11 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Family Room Ocean Front

1 bedroom, free minibar, in-room safe, desk

Preferred Club Family Room Ocean Front

  • Ocean view
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

View all photos for Deluxe Ocean View King

1 bedroom, free minibar, in-room safe, desk

Deluxe Ocean View King

9.2 out of 10
Wonderful
(9 reviews)
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Swim Out Double

1 bedroom, free minibar, in-room safe, desk

Preferred Club Swim Out Double

10.0 out of 10
Exceptional
(2 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Premium Suite Marina View King with Hot Tub

Preferred Club Premium Suite Marina View King with Hot Tub

Preferred Club Premium Suite Marina View King with Hot Tub

9.0 out of 10
Wonderful
(2 reviews)
  • 41 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double

1 bedroom, free minibar, in-room safe, desk

Deluxe Double

9.0 out of 10
Wonderful
(12 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Swim Out King

1 bedroom, free minibar, in-room safe, desk

Preferred Club Swim Out King

8.8 out of 10
Excellent
(9 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Master Two Bedroom Suite Ocean Front

1 bedroom, free minibar, in-room safe, desk

Preferred Club Master Two Bedroom Suite Ocean Front

  • Ocean view
  • Sleeps 8
  • 1 King Bed

View all photos for Preferred Club Family Swim Out (Connecting Rooms)

View from room

Preferred Club Family Swim Out (Connecting Rooms)

8.0 out of 10
Very good
(6 reviews)
  • 82 sq m
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

View all photos for Preferred Club Ocean View Double

1 bedroom, free minibar, in-room safe, desk

Preferred Club Ocean View Double

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Family Room Marina View

1 bedroom, free minibar, in-room safe, desk

Preferred Club Family Room Marina View

  • 82 sq m
  • Marina view
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

View all photos for Preferred Club Family Room Pool View

1 bedroom, free minibar, in-room safe, desk

Preferred Club Family Room Pool View

9.0 out of 10
Wonderful
(2 reviews)
  • 82 sq m
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

View all photos for Preferred Club Ocean Front View Double

1 bedroom, free minibar, in-room safe, desk

Preferred Club Ocean Front View Double

  • Marina view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Ocean View Double

1 bedroom, free minibar, in-room safe, desk

Deluxe Ocean View Double

9.6 out of 10
Exceptional
(4 reviews)
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Marina View Double

1 bedroom, free minibar, in-room safe, desk

Preferred Club Marina View Double

  • 39 sq m
  • Marina view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Marina View King

View from room

Preferred Club Marina View King

  • 39 sq m
  • Marina view
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Family Room Ocean View

1 bedroom, free minibar, in-room safe, desk

Preferred Club Family Room Ocean View

  • 82 sq m
  • Ocean view
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

View all photos for Preferred Club Ocean View King

1 bedroom, free minibar, in-room safe, desk

Preferred Club Ocean View King

10.0 out of 10
Exceptional
(2 reviews)
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

About the area

Puerto Aventuras

On the beach.You'll be within half a mile (1 km) of Puerto Aventuras Marina and 12 miles (20 km) of Xplor Theme Park. Xcaret Eco Theme Park is within 12 miles (20 km) and Akumal Ecological Center is within 16 miles (25 km).

What's nearby

  • Dolphin Discovery - 6 min walk - 0.5 km
  • Puerto Aventuras Marina - 9 min walk - 0.8 km
  • Puerto Aventuras Golf Club - 17 min walk - 1.4 km
  • Blu Riviera Maya - 4 min drive - 2.9 km
  • Xcaret Eco Theme Park - 21 min drive - 20.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 65 min drive

Restaurants

  • ‪Tequilla Bar - ‬7 min walk
  • ‪Bloved Restaurant & Lounge - ‬7 min walk
  • ‪Dolphin Discovery - ‬7 min walk
  • ‪Bamboleo Snack & Grill - ‬12 min walk
  • ‪Nauti Burro - ‬8 min walk

About this property

Dreams Aventuras Riviera Maya - All Inclusive

4.5-star beachfront property near Puerto Aventuras Marina
Dreams Aventuras Riviera Maya - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. At Dreams Aventuras Riviera Maya - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 swim-up bars, and 4 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a children's pool. Self parking and valet parking are free. A complete renovation of Dreams Aventuras Riviera Maya - All Inclusive was completed in May 2021.

This 4.5-star Puerto Aventuras property is smoke free.

  • 305 guestrooms or units
  • 7 levels
  • 7 dining venues
  • 2 bars on the beach
  • 2 bars by the pool
  • 2 swim-up bars
  • 4 bars or lounges
  • Meeting rooms
  • 1646 sq ft of conference space
  • 153 sq m of conference space
  • Built in 1989
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
Dreams Aventuras Riviera Maya - All Inclusive offers 305 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate sitting areas. LCD televisions come with premium satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Puerto Aventuras property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Dreams Spa By Pevonia has 7 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 15 years old are not allowed in the spa.

Languages

English, Spanish

Similar properties

Enjoy ocean views from the infinity pool and spacious balconies.

Hard Rock Hotel Riviera Maya - All Inclusive

  • On private beach
  • Pool
  • Hot tub
  • All-inclusive
3.9 out of 5, Good, 1,021 reviews
The price is CA $576
CA $576 total
includes taxes & fees
Aug 24 - Aug 25
Hard Rock Hotel Riviera Maya - All Inclusive

Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free water park access
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 beach bars
  • 2 poolside bars
  • 2 swim-up bars
  • 4 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 9-hole adjacent golf course
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Bicycle tours
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Kayaking
  • Mini golf
  • Paddleboard
  • Playground
  • Shopping
  • Snorkeling
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • LCD TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and pet-sitting services are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

All Inclusive Puerto Aventuras
Dreams Puerto Aventuras
Dreams Puerto Aventuras All Inclusive
Dreams Puerto Aventuras All Inclusive Resort
Dreams Puerto Aventuras Resort
Dreams Puerto Aventuras Resort All Inclusive
Dreams Resort Puerto Aventuras
Puerto Aventuras All Inclusive
Puerto Aventuras Dreams
Puerto Aventuras Resort
Dreams Hotel Puerto Aventuras
Dreams Puerto Aventuras Hotel Puerto Aventuras
Sunscape Puerto Adventuras
Sunscape Puerto Aventuras Riviera
Dreams Puerto Aventuras Resort Spa All Inclusive

Dreams Aventuras Riviera Maya - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 246 out of 460 reviews
Rating 8 - Good. 107 out of 460 reviews
Rating 6 - Okay. 61 out of 460 reviews
Rating 4 - Poor. 24 out of 460 reviews
Rating 2 - Terrible. 22 out of 460 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lindsay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great vacation with our immediate family of 18 people! The staff went above and beyond to accommodate us to eat together at dinner each night (not an easy feat!) They also had all of our food allergies documented and made sure our food was safe to eat. The property was well maintained and the staff was very attentive and responsive. We also enjoyed the water slides! The highlight was seeing iguanas and capybaras at the pool! A great time was had by all!
Stayed 4 nights in Jul 2025

8/10 Good

Lady, Lawndale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was pleasant
Stayed 5 nights in Mar 2025

2/10 Terrible

Phillip

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was nice. Food is terrible. The Italian restaurant is the equivalent of pasta out of a can. Pool was green with bugs. And don’t try to leave, they won’t refund you. Worst hotel ever. Also, many people smoking illegal substances on balconies, so you can’t even enjoy a smoke free environment. Save yourself the hassle and go stay at a motel.
Stayed 5 nights in Apr 2025

8/10 Good

Jason

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice Place.
Stayed 3 nights in Apr 2025

4/10 Poor

Gleb

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Cleanliness
Food was a total miss at this resort. Very few options and we had to send back food often for being inedible. Otherwise, nice small resort and easy for families with young kids.
Stayed 5 nights in Apr 2025

10/10 Excellent

Brittany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated the elevated experience of this resort. Some of our favourite things about the preferred club access were eating at Oceana for breakfast and lunch, the hydrotherapy experience and receiving a beach bag upon arrival. The property was elegant and beautiful with plenty of space. We loved exploring and finding intimate areas to enjoy the beauty quietly. The hammocks, the swings at the bar, the small pools along the ocean. These were all beautiful spaces that felt serene and quiet. It was lovely to find good shade spots on the beach but the early bird gets the worm. It is unfortunate that there is a culture of hogging a spot of shade even if people are not at those spots most of the day. We found the staff to be very professional and the care for the property did not go unnoticed. It was consistently cleaned and we were very impressed with the work done to control the seaweed accumulation. It is no small task and the workers made it so that we could access the ocean without trudging through seaweed. We barely saw any garbage on the beach or by the pools which helped to uphold the overall beauty and experience of the resort.
Stayed 5 nights in Apr 2025

10/10 Excellent

Arnold

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family vacay on the Riviera Maya

Family vacay! Great pool activities, good food at the buffet Sushi was ok Italian great Steak great
Stayed 6 nights in Apr 2025

10/10 Excellent

Lindsay, dallas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was exactly what we needed. Very kid friendly- so fyi if you are not looking for that;). We navigated around it. The staff was incredible abd so accommodating ! Would def reccomend
Stayed 7 nights in Apr 2025

8/10 Good

Talia

Liked: Cleanliness, staff & service, property conditions & facilities
Great for families
Stayed 2 nights in Apr 2025

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Apr 2025

10/10 Excellent

julie ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Catherine Margaret

Travelled with family
Liked: Amenities
Beautiful resort! Helpful and friendly staff! Good food! Always something to do, if you want it, and lots of space to just relax if that’s your thing. Highly recommend! Will definitely go back!
Stayed 5 nights in Apr 2025

6/10 Okay

Kevin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Brandy Elyshia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice all-inclusive. We enjoyed most of the food. Especially the Asian and Italian restaurants. Oceana was also very nice for preferred access breakfast and lunch. The buffet was pretty mediocre in my opinion - much preferred the a la carte options. We were a group of 6, so if we didn't get to dinner early enough, we typically had to wait 3-40 mins. Not a huge deal, but reservations would be a nice touch to add to preferred benefits. I did feel the preferred upgrade was worth it over all. We also really enjoyed using the pickleball court. We brought our paddles are were ready to play daily, so this was a nice addition to the resort for us. We enjoyed the preferred pool as well. Nightlife was ok. We stayed out late one night, Desires was hopping. Another night we wanted to partake again and there was nothing going on, so we opted for bed instead. This is a GREAT community. We loved being able to hop on a golf cart and check out the town. A lot of great restaurants to try if you're wanting to get off the resort. The staff were great. Overall we had a very nice stay here and I would recommend this place to others.
Stayed 6 nights in Mar 2025

10/10 Excellent

Christina

Stayed 4 nights in Mar 2025

10/10 Excellent

Michael C

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service at the resort was impressive. A few of the workers stood out, such as the buffet hostess who remembered our names and always smiled, Anita in the lobby, and the woman in the Asian restaurant who delivered our drinks. These women were hard workers. I was very pleased that we were assigned a room close to the elevator as requested. I wish your pool/beach loungers were more comfortable and that there were more chairs (not just loungers) around the pools.
Stayed 7 nights in Mar 2025

10/10 Excellent

Jaclyn Nichole

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was so pleasant and accommodating.
Stayed 6 nights in Mar 2025

8/10 Good

Frank Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We took advantage of the Spa 3 times while we were there. Julieta is AMAZING! I highly recommend you book your services with her! The hallways tend to echo into room.
Stayed 6 nights in Feb 2025

10/10 Excellent

Jason, Burlington

Stayed 7 nights in Feb 2025

8/10 Good

James

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Amazing staff
Stayed 6 nights in Mar 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family of four had a wonderful 8-day stay this month at Dreams Puerto Aventuras. Every staff member we interacted with was warm, friendly, and helpful. Our rooms were spacious and clean, there were several restaurant options (no reservations required), and a beautiful beach area. The pools were also clean and well maintained. Outside the property is a marina with multiple restaurants and shops, all within walking distance, and we felt safe walking through the entire area with our children. The only caveat I would give to prospective guests is this (and this is no fault of the Dreams staff, just something to be aware of): we were offered an option to tour another Hyatt resort in the area - in exchange, we were told we would get breakfast at the other resort, a tour of Tulum afterwards, and two tickets to Xel-Ha to use another day. Dreams staff did tell us "they'll try to sell you something," so we thought we had an idea of what we were walking into. We figured we could handle sitting through a high-pressure sales pitch in order to get a couple of tickets and save $300. This was the first time we'd ever done something like this so maybe this is the norm, but it was wild and so, so uncomfortable. I'm limited in characters here, so I'll summarize by saying it wasn't the 90min tour we were told we were taking - it took us 3 1/2 HOURS to get away from the Hyatt Vacation Club sales staff and get them to agree to let us leave. Not worth the $300 in tickets we were given.

8/10 Good

Lindsay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son was injured on the water slide. We signed the waiver, so I guess that's our fault for letting him do it, but it was more dangerous than it appeared for smaller kids and should not be allowable without a weight requirement. Food and drink were good and easy to get a table without waiting. Swimming area was nice, especially for young kids. More rocky that I expected on the beach. Staff were all very helpful.
Stayed 4 nights in Feb 2025

10/10 Excellent

Caroline, lakewood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort .I highly recommend. Everyone and everything was just perfect..
Stayed 7 nights in Jan 2025

8/10 Good

Casey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed with our two young boys and this resort was perfect for our trip. The pools and beach were well maintained, always with something to do. The staff was amazing, and we all had a great time. The resort itself is smaller, but that worked well for us, but it seemed well maintained. Our favorite restaurants were Oceana for breakfast and Gohan and the Italian for dinner, the buffet worked well for the kids at lunch.
Stayed 6 nights in Jan 2025

8/10 Good

Joseph

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only downside was the food and crowded
Stayed 7 nights in Jan 2025