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Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive

4.5 star property
4.5-star beachfront property with 3 outdoor pools

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Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive

Photo gallery for Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive

Terrace/patio
1 bedroom, premium bedding, in-room safe, desk
9 restaurants, breakfast, lunch, dinner served; international cuisine
Lobby
Couples treatment rooms, steam room, body treatments, hydrotherapy

Overview of Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive

Reviews
8.2

Very good

Popular amenities

  • Hot tubHot tubHot tub
  • Pet-friendlyPet-friendlyPet-friendly
  • SpaSpaSpa
  • PoolPoolPool
  • On private beachOn private beachOn private beach
  • Breakfast includedBreakfast includedBreakfast included

Explore the area

Map
Carretera Cancun-Chetumal KM 72, Riviera Maya, Puerto Aventuras, QROO, 77710
  • Popular LocationBlu Riviera Maya17 min walk
  • Popular LocationPuerto Aventuras Golf Club6 min drive
  • Popular LocationPuerto Aventuras Marina12 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)64 min drive

Room options

View all photos for Rock Royalty Level - Deluxe platinum, 1 king bed

1 bedroom, premium bedding, in-room safe, desk

Rock Royalty Level - Deluxe platinum, 1 king bed

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Swim-up King

1 bedroom, premium bedding, in-room safe, desk

Deluxe Swim-up King

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Gold king bed PURE allergy-friendly

1 bedroom, premium bedding, in-room safe, desk

Deluxe Gold king bed PURE allergy-friendly

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Platinum Sky Terrace, one king bed

Deluxe Platinum Sky Terrace, one king bed

Deluxe Platinum Sky Terrace, one king bed

  • 87.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Gold king bed

1 bedroom, premium bedding, in-room safe, desk

Deluxe Gold king bed

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Rock Suite Platinum

Rock Suite Platinum

Rock Suite Platinum

  • 45 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Diamond, one king bed

1 bedroom, premium bedding, in-room safe, desk

Deluxe Diamond, one king bed

  • 45 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Gold, two double beds

Deluxe Gold, two double beds

Deluxe Gold, two double beds

  • 43.0 sq m
  • Sleeps 3
  • 2 Double Beds

Similar properties

Outdoor pool
Hard Rock Hotel Riviera Maya - All Inclusive
On private beach
Pool
Hot tub
All-inclusive
4.0 out of 5, Very good, (1002)
The price is CA $975
per night
CA $975 total
includes taxes & fees
3 May - 4 May
Hard Rock Hotel Riviera Maya - All Inclusive

About the area

Puerto Aventuras

Beachfront retreat .Within 2 miles (3 km) of this Puerto Aventuras property, you'll find Oasis Beach and Puerto Aventuras Golf Club. Puerto Aventuras Marina and CEDAM Museum are also within 2 miles (3 km).

What's nearby

  • Blu Riviera Maya - 17 min walk
  • Puerto Aventuras Golf Club - 6 min drive
  • Dolphin Discovery - 8 min drive
  • Puerto Aventuras Marina - 12 min drive
  • Oasis Beach - 16 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 64 min drive

Restaurants

  • The Market - 11 min walk
  • El Abuelo - 9 min drive
  • Toro Steak House - 7 min walk
  • Restaurante Ipanema - 8 min walk
  • Bamboleo Snack & Grill - 10 min drive

About this property

Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive

4.5-star beachfront property with 3 outdoor pools
Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 9 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges and a swim-up bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary water park, outdoor tennis courts, and a spa tub. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Puerto Aventuras property.

  • 577 guestrooms or units
  • 3 levels
  • 9 dining venues
  • 7 bars or lounges
  • 2 coffee shops
  • Meeting rooms
  • Buffet breakfast (free)
  • Nightclub
  • Karaoke
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Swim-up bar
Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive offers 577 accommodations with indoor private spa tubs and laptop-compatible safes. Rooms open to balconies. Beds feature premium bedding. LCD televisions come with premium satellite channels.

Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, designer toiletries, and hair dryers. This Puerto Aventuras property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Rock Spa has 50 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 9 restaurants and 2 coffee shops
  • 7 bars/lounges and 1 swim-up bar
  • 24-hour room service

Things to do

  • 18 holes of golf
  • 3 outdoor pools
  • 2 outdoor tennis courts
  • Fitness classes
  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Fitness center
  • Free water park access
  • Full-service spa
  • Karaoke
  • Nightclub
  • Pilates classes
  • Spa tub
  • Tennis
  • Volleyball
  • Yoga classes
  • Ziplining

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Outdoor space

  • Balcony

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Private indoor spa tub
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 68 per person (roundtrip)
  • Pet fee: USD 150 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hard Rock Hotel Riviera Maya Adults Solidaridad
Hard Rock Riviera Maya Adults Only
Hard Rock Riviera Maya Adults Only Puerto Aventuras
Hard Rock Hotel Riviera Maya Adults
Hard Rock Hotel Riviera Maya Adults Puerto Aventuras
Hard Rock Hotel Riviera Maya Adults All Inclusive
Hard Rock Hotel Riviera Maya Adults Only All Inclusive
Hard Rock Riviera Maya Adults
Hard Rock Hotel Riviera Maya Adults Only All Inclusive

Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 202 out of 393 reviews" "
Rating 8 - Good. 87 out of 393 reviews" "
Rating 6 - Okay. 65 out of 393 reviews" "
Rating 4 - Poor. 18 out of 393 reviews" "
Rating 2 - Terrible. 21 out of 393 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Jennifer

Stayed 1 night in Jan 2024

6/10 Okay

Colleen

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Making dinner reservations was ridiculously difficult because they don’t tell you to add a zero to your booking number for the app! We were there five days and never got a reservation for a restaurant! Food was meh. Bread cheese and fruit were good. Room was beautiful.
Stayed 5 nights in Dec 2023

6/10 Okay

Nathan A

Liked: Staff & service
Stayed 5 nights in Dec 2023

6/10 Okay

Guillermo, HENDERSON

Liked: Cleanliness
Stayed 3 nights in Dec 2023

6/10 Okay

Piotr

Stayed 7 nights in Nov 2023

10/10 Excellent

Alicja

Disliked: Property conditions & facilities
Good!
Stayed 7 nights in Nov 2023

6/10 Okay

Patrina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food options were not the greatest and mixed drinks were hit or miss and too sweet. Overall stay was not not bad.
Stayed 5 nights in Nov 2023

6/10 Okay

Gianna

Stayed 5 nights in Nov 2023

10/10 Excellent

Lindsay

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food and drinks were very good for Mexico. The rooms where nice. The staff were very attentive. Our only small complaint was that there wasn’t enough golf carts taking people to and from the two lobbies.
Stayed 6 nights in Oct 2023

6/10 Okay

Alfredo

Stayed 3 nights in Oct 2023