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The Sutton Place Hotel Vancouver

4.5 star property
4.5-star luxury hotel near Vancouver Waterfront

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Photo gallery for The Sutton Place Hotel Vancouver

Exterior
Indoor pool, open 6:30 AM to 10:00 PM, sun loungers
Lobby
Lobby
Daily full breakfast for a fee

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool

Explore the area

View in a map
845 Burrard St, Vancouver, BC, V6Z2K6
  • Place, Vancouver Art Gallery
    ‪1 min walk‬
  • Place, Granville Street
    ‪4 min walk‬
  • Place, Canada Place Cruise Ship Terminal
    ‪10 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪19 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed

9.2 out of 10
Wonderful
(59 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds

9.4 out of 10
Exceptional
(44 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(102 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Sutton)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Sutton)

9.2 out of 10
Wonderful
(139 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Sutton)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds (Sutton)

9.2 out of 10
Wonderful
(72 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Queen Beds

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed (Sofa bed, Wet Bar)

Executive Suite, 1 King Bed (Sofa bed, Wet Bar)

Executive Suite, 1 King Bed (Sofa bed, Wet Bar)

9.8 out of 10
Exceptional
(6 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed (Sofa bed, Wet Bar)

Grand Suite, 1 King Bed (Sofa bed, Wet Bar)

Grand Suite, 1 King Bed (Sofa bed, Wet Bar)

9.0 out of 10
Wonderful
(12 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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  • Pool
  • Hot tub
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About the area

Vancouver

City center stay.A stay at this Downtown Vancouver hotel places you steps from Robson Street and within a 10-minute walk of Granville Street. Also, Vancouver Waterfront is within half a mile (1 km) and Canada Place Cruise Ship Terminal is within 2 miles (3 km).

What's nearby

  • Vancouver Art Gallery - 1 min walk - 0.2 km
  • Pacific Centre Shopping Mall - 3 min walk - 0.3 km
  • Granville Street - 4 min walk - 0.4 km
  • Canada Place Cruise Ship Terminal - 10 min walk - 0.9 km
  • Canada Place - 12 min walk - 1.0 km

Getting around

  • Burrard Station - 5 min walk
  • Vancouver Waterfront Station - 15 min walk
  • Vancouver Intl. Airport (YVR) - 28 min drive

Restaurants

  • ‪Boulevard Kitchen & Oyster Bar - ‬1 min walk
  • ‪JOEY Burrard - ‬2 min walk
  • ‪Earls - ‬3 min walk
  • ‪Le Crocodile Restaurant - ‬2 min walk
  • ‪Shabusen Yakiniku House - ‬2 min walk

About this property

The Sutton Place Hotel Vancouver

4.5-star luxury hotel near Vancouver Waterfront
The Sutton Place Hotel Vancouver offers its guests a full-service spa, an indoor pool, and a hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business center, a meeting room, and limo/town car service. Event space at this hotel measures 800 square feet (74 square meters) and includes conference space. A fitness center, multilingual staff, and gift shops/newsstands are also featured at the luxury The Sutton Place Hotel Vancouver. For a fee, parking is available.

This 4.5-star Vancouver hotel is smoke free.

  • 397 guestrooms or units
  • 21 levels
  • 2 buildings
  • 800 sq ft of conference space
  • 74 sq m of conference space
  • Built in 1986
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Sutton Place Hotel Vancouver offers 397 accommodations with minibars and safes. Beds feature premium bedding. 42-inch LCD televisions come with cable channels and pay movies. Bathrooms include showers with rainfall showerheads, bathrobes, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves, hypo-allergenic bedding, and hair dryers can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and body wraps. The spa is equipped with a sauna. The spa is open select days.

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Exterior
Hyatt Regency Vancouver
  • Pool
  • Hot tub
  • Spa
  • Pet friendly
4.7 out of 5, Exceptional, 2,581 reviews
The price is CA $191
CA $231 total
includes taxes & fees
Jan 9 - Jan 10
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Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Self parking on site (CAD 60 per night; includes in/out privileges)
  • Valet parking on site (CAD 70 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: CAD 15 to 38 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch LCD TV with cable channels
  • Pay movies

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • Pets: CAD 40 per accommodation, per night (maximum CAD 175 per stay)
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15 to 38 per person
  • Self parking fee: CAD 60 per night (in/out privileges)
  • Valet parking fee: CAD 70 per day (in/out privileges)
  • Pet fee: CAD 40 per accommodation, per night (maximum CAD 175 per stay)
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 6:30 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sutton Place
Hotel Sutton Place Vancouver
Sutton Place Hotel
Sutton Place Hotel Vancouver
Sutton Place Vancouver
Sutton Place Vancouver Hotel
Vancouver Hotel Sutton Place
Vancouver Sutton Place
Vancouver Sutton Place Hotel
The Sutton Vancouver Vancouver
The Sutton Place Hotel Vancouver Hotel
The Sutton Place Hotel Vancouver Vancouver
The Sutton Place Hotel Vancouver Hotel Vancouver

The Sutton Place Hotel Vancouver Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2364 out of 3196 reviews
Rating 8 - Good. 525 out of 3196 reviews
Rating 6 - Okay. 169 out of 3196 reviews
Rating 4 - Poor. 78 out of 3196 reviews
Rating 2 - Terrible. 60 out of 3196 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sutton Hotel was perfect for our stay in Vancouver. The location was amazing had great shopping and dining all around. It was clean and the staff was always helpful. Highly recommend.
Stayed 6 nights in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room with a view. Friendly, helpful staff. The amenities were good and it was in a great location for downtown. Would gladly book again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Michelle

Stayed 2 nights in Oct 2025

10/10 Excellent

Deborah

Stayed 2 nights in Sep 2025

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time during my stay here! All thanks to the lovely and accommodating staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

Rudy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 2 nights in Oct 2025

10/10 Excellent

Karry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love how this hotel is conveniently located by Robson Street. The room is clean and the washroom is super relaxing, love the floor mat and L'Occitane toiletries. The front desk staff are helpful. There are complimentary bottled water in the room to stay hydrated. Overall a very pleasant stay and just as good as Sutton Place in Toronto, although not as spacious.
Stayed 2 nights in Sep 2025

10/10 Excellent

Tatianna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A getaway right in downtown

Always a special stay! Highly reccomend
Stayed 2 nights in Oct 2025

10/10 Excellent

Rebecca

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a great area.
Stayed 2 nights in Aug 2025

8/10 Good

Derek

Stayed 2 nights in Oct 2025

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, lovely staff, fantastic restaurant. Highly recommend!
Stayed 3 nights in Aug 2025

10/10 Excellent

ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

A fantastic location, gorgeous hotel with great staff
Stayed 1 night in Sep 2025

10/10 Excellent

Susie

Stayed 2 nights in Oct 2025

2/10 Terrible

Raman

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The carpets were stained throughout the property. There was a large stain on the carpet right beside the bed which looked like vomit. It was not cleaned prior to them checking us in. Very disappointing for such an expensive place
Stayed 2 nights in Oct 2025

8/10 Good

Arab

Liked: Cleanliness, amenities
Stsff was very nice
Stayed 4 nights in Sep 2025

10/10 Excellent

Vanessa, Nanaimo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our stay was great. Don’t expect early check in, while staff did their best to accommodate there was a ton of people requesting early check in (including myself by an hour). They will take your number and call if your room is ready early and offer the lobby while you wait. Staff was very nice. Oh and DO NOT pick anything up or move anything not just in the fridge but in the food and drink basket area above that lookalike it’s included-it’s not and they’re on sensors that automatically bill your credit card.
Stayed 1 night in Aug 2025

10/10 Excellent

Stuart

Stayed 4 nights in Sep 2025

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whole place was clean, staff, especially the Bell Hop they were very accommodating.
Stayed 2 nights in Sep 2025

10/10 Excellent

Elizabeth

Stayed 2 nights in Aug 2025

10/10 Excellent

Tyler

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints.
Stayed 1 night in Sep 2025

10/10 Excellent

Sam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We used to stay across the street at a different property but have been let down our last few visits. We changed it up- and wanted to stay close because we love how central the location is- and it did not disappoint! Highly recommend! Clean, super friendly, great central location. 10/10 and our new go-to stay when we’re in town!
Stayed 1 night in Sep 2025

10/10 Excellent

Claudine Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

Delores

Liked: Staff & service, property conditions & facilities
Some inconveniences: no microwave, even in a common area. Nespresso machine leaked. Fridge held only purchasable items, no room for things I brought with me. TV channels did not always show what the guide said it would. Odd placement of towel rack in front of sink, had to lean in but that put the towel rack on your crotch (when you're short like me). Low water pressure in bathroom. Definitely old money feel that never upgraded- like why no water bottle refill stations? Great staff though, no compliments there.
Stayed 4 nights in Sep 2025

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025