Hôtel et Resorts tout inclus pas cher à Xpu-Ha

"Overall, Catalonia was ok. Pros included a great beach, descent grounds (cute little Coatis everywhere), a nice pool, a good sized room, and somewhat friendly staff. Although, the staff was pretty hit or miss. Some were super friendly, especially the housekeeping staff, and others were just rude. We also really enjoyed the dinner/show at Rauxa, which is the only restaurant you need a reservation for (and honestly, the only one worth eating at). The free rentals for kayaking, paddle boarding and snorkeling were also nice. For cons, overall the food is absolutely terrible... and I mean TERRIBLE. We opted for the Privileged accommodations, which was good because by and large the the Privileged restaurant, BLoved, was the only thing really edible. As mentioned, a lot of the staff were apathetic at best and some were just downright rude. The good news is, it was only about a $25 cab ride into Downtown Playa Del Carmen, where you could get a good meal. All things considered, I don't think we'd stay here again."

"Great place. Staff was excellent and worked around excursions and schedules well. "

"What we liked- ONLY the pool even though the sprinklers/sprayers did not work the entire time we were there. SO much we didn’t like- We were moved to the wrong resort, away from the friends we traveled with. We were eventually moved with very negative attitudes from the staff. Because of the extra time spent getting to the correct resort we arrived later than expected. We arrived at the buffet 15 minutes before it closed - meaning it was STILL OPEN. We were told we couldn’t eat there. This meant only room service was available - meaning we had to pay for food at our all inclusive resort. We were given a room without enough places to sleep. We were given a different room with very negative attitudes from the staff. Toilet water overflowed into our room, ruining 2 pairs of my shoes (NOTHING was done about this). The only reason we found out about this was because my husband went to the room when it happened and saw the water going into our room. My husband put down towels to stop the water which helped prevent further damage. We were not given an option to change rooms after this happened. Broken glass was left at the bottom of our stairs and never cleaned up. Our room didn’t appear to ever be fully clean. We were given stained towels. The sheets felt dirty and didn’t appear to ever be changed."

"I stayed here before a few years ago and was amazed on the upgrades and remodeling they did! I was very shocked on how cool this place was. Literally everything to do there And I drove up and down the Riviera Maya to check out beaches and they were one of the few resorts at no seaweed and they were keeping up on keeping their beaches clean with tractors. Keep in mind that it is the algae/seaweed season when I went. But the beaches are awesome and the drinks are good the food was good The room was awesome and the staff was on point! Will be staying there again."

"The beach was absolutely amazing. The all adult section was fantastic!"

"Food was not good, and the drinks were not good. If all you want to do is sit by the pool, but not eat or drink, then this is the place for you. How can a major resort run out of french fries, chicken and guac during lunchtime of New Years weekend? Drinks were watered down, I feel like I drank syrup water with carmel coloring for 4 days. They had one bottle of each brand to share between the few swim up bars and had to go get it from the other bar when you ordered. How hard is it to have an extra bottle of rum for each bar? Employees worked their butt's off, to their credit, but there wasn't enough of them. Obviously trying to save payroll... Buffet was also not staffed- only 1 person for 3-4 stations, so everyone waited a LONG time. Easily took 20 minutes to get a burger for lunch. Drinks: you could easily be gone from your chair for 30 minutes. Huge resort, lots of walking. Plenty of chairs and towels, pool water was clean and warm. Bed was not comfortable and the frame on our kids bed broke while they were sleeping one night. In a nut shell: We don't stay at Barcelo again. "