"This was a great resort, recommended it to everyone. The staff was the best part. So nice, so welcoming, always making sure you are happy and having f ... " More

By a verified traveller on Tue 26 Jun 2018

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Hotel Description

3.5-star beachfront property near Delfines Beach

On the beach

Your stay at this Zona Hotelera property places you within 2 miles (3 km) of Aquaworld and Cancun Interactive Aquarium. La Isla Shopping Mall and Maya Cancun Museum are also within 2 miles (3 km).

All-inclusive

A full-service spa, 6 restaurants, and an outdoor pool are all featured at this all-inclusive property. Relax beachside with beach umbrellas and cool off with a drink at the beach bar. Relax with a drink at one of the 4 bars/lounges and enjoy free perks like buffet breakfast and free self parking.

Balconies, flat-screen TVs

In addition to flat-screen TVs with cable channels, the 214 guestrooms offer balconies and sitting areas. 24-hour room service, free bottled water, and hair dryers are also available.

Deluxe Room

Bed Count 2 Full Beds Maximum Occupancy 3 Max
C$213* Per night/room 24 Aug. - 25 Aug.

Club Room, 1 King Bed, Ocean View (Jacuzzi & 1 romantic dinner in room)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Room, 1 King Bed (Jacuzzi & 1 romantic dinner in room)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Golden Parnassus Resort & Spa -Adults Only- All Inclusive ratings based on 166 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Golden Parnassus Resort & Spa -Adults Only- All Inclusive

Everyone (64) Couples (10) Family (7) Other (1)
3 out of 5
The pool were Very and nice to us. The stuff have a great costumer services at the restauran. But room service was bad

Posted by on 19 Aug. 2019

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Comment from Hotel Management

19 Aug. 2019 by Chief Concierge

Dear Guest, Thank you for sharing your comments with us regarding your stay at our resort. e offer our sincere apologies that your time spent with us did not meet all your expectations. We would like to inform you that all your comments and opinions are considered in order to improve our service. We hope you give us the opportunity of welcoming you back in the future and if there is anything you need please do not hesitate to contact us. Kind regards,

5 out of 5
Staff was very friendly! Loved the adults only atmosphere. Did not enjoy the food choices.

Posted by on 8 Aug. 2019

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Comment from Hotel Management

8 Aug. 2019 by Chief Concierge

Dear Guest, We appreciate the time you took to share your comments with us. We sincerely apologize for the inconveniences you encountered during your stay. We would like to inform you that all your comments and opinions are considered in order to improve our service. We hope you give us the opportunity of welcoming you back in the future and if there is anything you need please do not hesitate to contact us. Kind regards,

4 out of 5
Overall, i thought the resort was very nice. My wife and I had a great time. The staff at this resort is absolutely fantastic. From the moment you step out of your shuttle till the sad moment you have to leave, the staff will do what ever it takes to make sure you are happy. For me, the only down side is that the lobby and buffet does not have a/c. If you are looking for a quick out from the heat, the only way to do that is to go into one of the other restaurants or your room. It really wasn't a big deal for us though and overall I would definately go back and recommend this resort.

Posted by on 6 Aug. 2019

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Comment from Hotel Management

6 Aug. 2019 by Chief Concierge

Dear Guest, First of all, we want to thank you for choosing the Golden Parnassus Resort and Spa to spend your vacation also for taking the time to share your experience. It was an honor having you and we are glad to read that you enjoyed our high-quality customer service, the facilities we have in this paradisiac place, thank you for highlighting the qualities that made your stay unforgettable. We are very pleased to know that on your experience in the Golden Parnassus was a wonderful experience.

3 out of 5
So, now no alcohol is served before 11 AM. No in room mini bar. Breakfast Buffett not as good as in past. Apparently new owner

Posted by on 30 Jul. 2019

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Comment from Hotel Management

30 Jul. 2019 by Chief Concierge

Dear Guest, Thank you for taking the time to share your experience, I would like to inform you that we do not serve alcoholic drinks until 12:00 p.m. due to the state law, regarding the minibars we do not count with a minibar in our deluxe rooms only in our golden and club rooms which are a different category, regarding the food we will be passing the comments to the food & beverage department so the can help us to correct this, and still owned by the same person from past years.

5 out of 5

Posted by on 19 Jul. 2019

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Comment from Hotel Management

19 Jul. 2019 by Chief Concierge

Dear Guest, Thank you for taking the time to share your opinion, we are very pleased that you qualified us with a 5 out of 5. Kind regards

2 out of 5
The ocean view was nice. There was lots of sea weed on the beach but that wasn't there fault. The place was very hot inside every room except for the hotel room. I stayed 5 nights and there was only one night of good entertainment. All the other entertainment was with a gay guy doing exercises in the water or crazy people stuff on stage. There was a lot of false advertising. The bars don't open until 11am or noon and most of them close early. The restaurants like the buffet was close from Wed thru Sun night. The Pier was closed on Tuesday and every restaurant had the same foods. None of this was mention in the services. You have to pay a surcharge for internet. In the restaurants, birds were flying around pooping in the restaurant and trying to get peoples food. Overall we were very disappointed. I have been to very nice resorts in Cancun, this should have ben rated a 2.

Posted by on 17 Jul. 2019

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Comment from Hotel Management

18 Jul. 2019 by Chief Concierge

Dear Guest, We appreciate you taking the time to share your experience, we apologize for the inconveniences you encountered. We want to let you know that we are very devoted to our guests, and the staff is committed to understand, help and satisfy all of your needs. Thank you for letting us know the inconveniences you encountered so we can enforce and improve the service since your comfort and satisfaction is really important to us. We hope you give us the opportunity of welcoming you back in the future and if there is anything you need please do not hesitate to contact us. Best regards,

5 out of 5
The property was clean and the staff was great. Small resort but had enough to keep you happy. The entertainment staff was the highlight of the staff. Only downside not a lot of up to date activities. Food was good and drinks where strong so no complaints there. Will be going again.

Posted by on 20 Jun. 2019

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Comment from Hotel Management

20 Jun. 2019 by Chief Concierge

Dear guest, First of all, we want to thank you for choosing the Golden Parnassus Resort and Spa to spend your vacations also for taking the time to share your experience. We appreciate your comments and we will take them into account to improve day by day we will analyze your comments with the corresponding department to resolve them and that way we can continue improving to offer our clients a unique experience. Best Regards

5 out of 5
I liked the friendly staff and elegance of the hotel but the maid service could have been better even though it was satisfactory. The activities where the best at the resort

Posted by on 17 Jun. 2019

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Comment from Hotel Management

20 Jun. 2019 by Chief Concierge

Dear guest, First of all, we want to thank you for choosing the Golden Parnassus Resort and Spa to spend your vacations also for taking the time to share your experience. We appreciate your comments and we will take them into account to improve day by day we will analyze your comments with the corresponding department to resolve them and that way we can continue improving to offer our clients a unique experience. Best Regards

5 out of 5
I loved it being adult only. Wifi should be included though. I'd like to see more traditional Mexican food available as well.

Posted by on 12 Jun. 2019

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Comment from Hotel Management

12 Jun. 2019 by Chief Concierge

Dear guest, First of all, we want to thank you for choosing the Golden Parnassus Resort and Spa to spend your vacations also for taking the time to share your experience. We appreciate your comments and we will take them into account to improve day by day we will analyze your comments with the corresponding department to resolve them and that way we can continue improving to offer our clients a unique experience. Best Regards

5 out of 5
The staff was amazing. Food was food was good. Rooms were very clean and the views of the beach was perfect

Posted by on 8 Jun. 2019

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Comment from Hotel Management

8 Jun. 2019 by Chief Concierge

Dear Guest, First of all, we want to thank you for choosing the Golden Parnassus Resort and Spa to spend your vacation also for taking the time to share your experience. It was an honor having you and we are glad to read that you enjoyed our high-quality customer service, the facilities and all the activities we have in this paradisiac place, thank you for highlighting the qualities that made your stay unforgettable. Best regards

About the Golden Parnassus Resort & Spa -Adults Only- All Inclusive

Location Blvd. Kukulcan Km. 14.5, Retorno San, Cancun, QROO 77500

All-inclusive Details

  • Taxes included
  • 24-hour room service
  • Buffet and à la carte dining
  • Surcharge for premium or imported non-alcoholic beverages
  • Airport transfers not included
  • Fitness facilities included
  • Wireless Internet access not included
  • Water fitness classes/lessons included
  • Tennis included
  • Laundry/dry cleaning services not included
  • Volleyball included
  • Limited meals offered through room service
  • Motorized water sports not included
  • All available beverages included
  • Spa/beauty facilities and services not included
  • Surcharge for room service
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Yoga classes/lessons included
  • Aerobics classes/lessons included
  • Onsite entertainment and activities included
  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Meals and drinks at companion properties included
  • All onsite activities, and facilities and equipment included
  • Theme parties included

Property Features

Golden Parnassus Resort & Spa -Adults Only- All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Golden Parnassus Resort & Spa -Adults Only- All Inclusive offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 6 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar, and a poolside bar. Free breakfast is served. WiFi is available in public spaces for a fee. A fitness center, a sauna, and spa services are also featured at the business-friendly Golden Parnassus Resort & Spa -Adults Only- All Inclusive. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3.5-star Cancun property.

  • 1 building
  • 214 guestrooms or units
  • 6 levels
  • 6 dining venues
  • 4 bars or lounges
  • Buffet breakfast (free)
  • Bar on the beach
  • Bar by the pool
  • Coffee shop
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (18.4 km / 11.4 mi)
  • Parking: Free self parking

Room Amenities

Golden Parnassus Resort & Spa -Adults Only- All Inclusive offers 214 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Private balcony
  • Sitting area
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)

Food & Drink

Guests are served free buffet breakfast.

Sumo - This restaurant specializes in Asian cuisine and serves dinner only.

Shangri-La - This restaurant specializes in fusion cuisine and serves dinner only.

Old Barn - This restaurant specializes in international cuisine and serves dinner and light fare.

Pier 12 - This restaurant specializes in international cuisine and serves lunch and dinner.

Paradise - This buffet restaurant specializes in international cuisine and serves breakfast and lunch.

24-hour room service is available.

Spa Services

  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Reflexology
  • Sports massage
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

This property enforces a strict dress code in the restaurant Shangri-La. For details, please contact the property using the number provided on the booking confirmation email.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets and service animals are not allowed at Golden Parnassus Resort & Spa -Adults Only- All Inclusive

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Noise-free guestrooms cannot be guaranteed.

  • Noise-free rooms not guaranteed
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No pets or service animals allowed
  • Minimum guest age is 18
  • Caters to adults only

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for wireless Internet in public areas: MXN 225 per day (1-device limit, rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Golden Parnassus
  • Golden Parnassus All Inclusive
  • Golden Parnassus Resort Adults All Inclusive
  • Golden Parnassus Resort
  • Golden Parnassus Resort All Inclusive
  • Golden Parnassus Resort All Inclusive Cancun
  • Parnassus All Inclusive Resort
  • Parnassus Resort
  • Resort Golden

You should know

  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.