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Hotel del Sol

2.5-star property
Av. Lopez Portillo Mz 2Lt 1A SM85, Cancun, QROO 1-855-887-0424
4.0 out of 5
Very good!
See all 5 travelocity Reviews

"The personal was helpful at all times. Marco at the front desk went above and beyond his way to make our stay enjoyable. " More

By a verified traveller on Sat 01 Jan 2022

Points Of Interest

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Hotel Description

Art Deco hotel near Ultramar Ferry Puerto Juárez

Heart of Cancun

Within a 10-minute walk of this Puerto Juarez hotel, you'll find Ultramar Ferry Puerto Juárez and El Niño Beach. Also, Gran Puerto Pier is within half a mile (1 km) and Arrecife El Meco Underwater Museum is within 2 miles (3 km).

Terrace

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the laundry service. A terrace, luggage storage, and laundry facilities are also on offer.

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
CA $67* Per night/room 29 Apr. - 30 Apr.

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel del Sol ratings based on 5 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel del Sol

Everyone (3) Couples (1) Other (1)
5 out of 5

Posted by on 28 Feb. 2023

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Comment from Hotel Management

27 Mar. 2023 by Hotel del Sol

Thanks for staying with us. We appreciate your feedback!

5 out of 5
The personal was helpful at all times. Marco at the front desk went above and beyond his way to make our stay enjoyable.

Posted by , from WINCHESTER on 1 Jan. 2022

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Comment from Hotel Management

4 Jan. 2022 by Hotel del Sol

We are so grateful for your kind words. Thanks for sharing your review with us.

5 out of 5

Posted by on 3 Aug. 2021

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1 out of 5

Do NOT stay here.

I'm writing this review from my room at 2:30 AM because I cant sleep here for the third night in a row! There is loud music late night to past 3AM coming from what I now know is a "private party" room very well concealed on the first floor below me! I have tried all three nights to find where the music and laughter is coming from and take care of the problem myself but cannot get to this room! I have complained 5 Times over the course of three days, to various staff members who all start acting very strange when confronted with this. They have been giving me very sketchy and nonsensical reasons for the music. I really lost it and screamed at the front desk tonight but they refuse to do anything about it and told me I should Change rooms! Trying to imagine what's going on down there and why they are trying so hard to conceal it, I'll leave that to your imagination! Obviously whatever it is, it is more important to them than my or your experience here. Do not stay at Hotel Del Sol, save yourself!

Posted by , from Lockport, IL on 15 Apr. 2018

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4 out of 5

Will stay here again

Pros: Location, and the fact hotel is painted all white.
Cons: The hot water availability.
Location: Great location. Walk to beaches, stores, restaurants. Excursions for diving, snorkeling, whale shark snorkeling can be found nearby.
Basic but clean. Hotel is small but lobby and stairs are very bright and spacious. Room spacious enough. Small pool in back, across from reception desk.Good cable selection, although mostly in Spanish. Saw several European families here with children in the 4-5 year age group. They played quietly in pool. Best feature is location since restaurants and stores are numerous on the same street. 24 hour staff at desk was desirable for us since we had a late flight. Only spoke Spanish at this hour; day staff spoke English. Got transport at airport thru SuperShuttle to Puerto Juarez, and took 10:30 pm ferry. Late night activity during low end of August days were mostly on this street. Hot water water issues as others mentioned, but on a very hot humid day it is not a big deal. AC was quite cold. Grocery store about a 5 intersections south, then left. Convenience store across street sells water, liquor, snacks. Restaurant prices can vary widely.

Posted by , from Dixie Line on 2 Sep. 2015

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About the Hotel del Sol

Location Av. Lopez Portillo Mz 2Lt 1A SM85, Cancun, QROO 77520

Property Features

As a guest of Hotel del Sol, you'll find a terrace, tour/ticket assistance, and multilingual staff. Public spaces have free WiFi. The business-friendly Hotel del Sol also features concierge services, laundry facilities, and dry cleaning/laundry services. Free self parking is available. This Art Deco Cancun hotel is smoke free.

  • 1 building
  • 22 guestrooms or units
  • 2 levels
  • Built in 2008
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hotel del Sol offers 22 accommodations, which are accessible via exterior corridors and feature safes and complimentary toiletries. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. Plasma televisions come with cable channels. Bathrooms include showers. This Cancun hotel provides complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

  • HD television
  • Cable channels
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer available
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Hotel del Sol

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. <

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Children stay free
  • Service animals not allowed
  • Noise-free rooms not guaranteed
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Children stay free 2
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 72 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitization practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.57 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • del Sol Cancun
  • Hotel del Sol
  • Hotel del Sol Cancun
  • Hotel Sol Cancun
  • Sol Cancun
  • Hotel del Sol Hotel
  • Hotel del Sol Cancun
  • Hotel del Sol Hotel Cancun

You should know

  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.