"Me and my husband stayed 6 nights. The room was spacious and very clean, like the entire hotel was very clean. The staff was very friendly and helpful ... " More
Close to the beach
At this hotel, you'll be steps from Puerto Morelos Town Square and Puerto Morelos Reef. Ojo de Agua Beach and Artisans Market are also within half a mile (1 km).
Outdoor pool, terrace
This hotel features an outdoor pool and a rooftop terrace. Guests will appreciate free perks like free self parking and WiFi in public areas. An area shuttle, a theme park shuttle, and laundry facilities are also offered.
13 Jun. 2023 by CA MORO
Dear, we thank you for your comment, it was a pleasure having you as our guest, we are improving a lot, we hope to see you soon. Kind regards!
Hotel el Moro offers its guests an outdoor pool, a rooftop terrace, and a garden. WiFi is free in public spaces. Hotel el Moro also features concierge services, laundry facilities, and dry cleaning/laundry services. Free self parking is available. Smoking is allowed in designated areas at this Puerto Morelos hotel.
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Free self parking , Free parking nearby
Hotel el Moro offers 10 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Beds feature down comforters. 45-inch flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 11:00 AM.
Special check-in instructions:
The front desk is open daily from 7:00 AM - 11:00 PM. Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.