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Dreams Sapphire Resort & Spa - All Inclusive

4.5 star property
4.5-star beachfront property near Puerto Morelos Beach

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Photo gallery for Dreams Sapphire Resort & Spa - All Inclusive

4 outdoor pools, pool umbrellas, sun loungers
Property video
Outdoor dining
Club Junior Suite Ocean Front Swim Out Double
4 outdoor pools, pool umbrellas, sun loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
Super Manzana 11, Manzana 9, Lote 10, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪3 min walk‬
  • Place, Puerto Morelos Beach
    ‪11 min walk‬
  • Place, Puerto Morelos Town Square
    ‪6 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪39 min drive‬

Room options

View all photos for Junior Suite Tropical View Double

Terrace/patio

Junior Suite Tropical View Double

9.0 out of 10
Wonderful
(43 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Ocean Front Double

Premium bedding, down comforters, free minibar, in-room safe

Preferred Club Junior Suite Ocean Front Double

8.4 out of 10
Very good
(6 reviews)
  • 48 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Tropical View Double

Terrace/patio

Preferred Club Junior Suite Tropical View Double

7.6 out of 10
Good
(12 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Ocean Front Swim Out King

Premium bedding, down comforters, free minibar, in-room safe

Preferred Club Junior Suite Ocean Front Swim Out King

8.0 out of 10
Very good
(5 reviews)
  • 50 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front Swim Out Double

Premium bedding, down comforters, free minibar, in-room safe

Preferred Club Junior Suite Ocean Front Swim Out Double

10.0 out of 10
Exceptional
(1 review)
  • 48 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Governor Suite Ocean Front King

Preferred Club Governor Suite Ocean Front King

Preferred Club Governor Suite Ocean Front King

  • 92 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Two-Bedroom Family Suite Tropical View

Terrace/patio

Two-Bedroom Family Suite Tropical View

9.0 out of 10
Wonderful
(2 reviews)
  • 97 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Preferred Club Master Suite Ocean Front King

Preferred Club Master Suite Ocean Front King

Preferred Club Master Suite Ocean Front King

  • 97 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Preferred Club Master Suite Ocean Front Swim Out King

Preferred Club Master Suite Ocean Front Swim Out King

Preferred Club Master Suite Ocean Front Swim Out King

10.0 out of 10
Exceptional
(1 review)
  • 97 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Club Junior Suite Ocean Front King

Club Junior Suite Ocean Front King

Club Junior Suite Ocean Front King

8.0 out of 10
Very good
(1 review)
  • 57 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Junior Suite Ocean Front Double

Club Junior Suite Ocean Front Double

Club Junior Suite Ocean Front Double

  • 57 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Junior Suite Ocean Front Swim Out King

Club Junior Suite Ocean Front Swim Out King

Club Junior Suite Ocean Front Swim Out King

10.0 out of 10
Exceptional
(1 review)
  • 57 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Junior Suite Ocean Front Swim Out Double

Club Junior Suite Ocean Front Swim Out Double

Club Junior Suite Ocean Front Swim Out Double

  • 57 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Master Suite Ocean Front King

Club Master Suite Ocean Front King

Club Master Suite Ocean Front King

  • 114 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Master Suite Ocean Front Swim Out King

Club Master Suite Ocean Front Swim Out King

Club Master Suite Ocean Front Swim Out King

  • 114 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Two-Story Villa

Club Two-Story Villa | Terrace/patio

Club Two-Story Villa

10.0 out of 10
Exceptional
(1 review)
  • 120 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for Junior Suite Tropical View King

Terrace/patio

Junior Suite Tropical View King

8.4 out of 10
Very good
(68 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Junior Suite Tropical View King

Terrace/patio

Preferred Club Junior Suite Tropical View King

7.6 out of 10
Good
(8 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front King

Premium bedding, down comforters, free minibar, in-room safe

Preferred Club Junior Suite Ocean Front King

7.4 out of 10
Good
(10 reviews)
  • 48 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

About the area

Puerto Morelos

Beachfront retreat .Within a 15-minute walk of the property, you'll find Puerto Morelos Beach and Arrecife de Puerto Morelos National Park. Ojo de Agua Beach and Puerto Morelos Town Square are also within 3 miles (5 km).

What's nearby

  • Arrecife de Puerto Morelos National Park - 3 min walk - 0.3 km
  • Puerto Morelos Beach - 11 min walk - 1.0 km
  • Ojo de Agua Beach - 5 min drive - 3.9 km
  • Puerto Morelos Town Square - 6 min drive - 4.3 km
  • Moon Palace Golf Club - 27 min drive - 18.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Blue Moon - ‬8 min walk
  • ‪Swim Up Bar - ‬7 min walk
  • ‪Bluewater Grill - ‬3 min walk
  • ‪Bistro El Beso - ‬7 min walk
  • ‪Route 66 - ‬7 min walk

About this property

Dreams Sapphire Resort & Spa - All Inclusive

4.5-star beachfront property near Puerto Morelos Beach
Dreams Sapphire Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Dreams Sapphire Resort & Spa - All Inclusive, you'll find a full-service spa, a complimentary water park, and 4 outdoor swimming pools. There are 8 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 6 bars/lounges. Free breakfast is served daily. WiFi is free in public spaces.

Event space at this property measures 8295 square feet (771 square meters) and includes a conference center. A children's pool, a fitness center, and a sauna are also featured at the luxury Dreams Sapphire Resort & Spa - All Inclusive.

Smoking is allowed in designated areas at this 4.5-star Puerto Morelos property.

  • 568 guestrooms or units
  • 3 levels
  • 15 buildings
  • 8 dining venues
  • 3 bars by the pool
  • 6 bars or lounges
  • 8295 sq ft of conference space
  • 771 sq m of conference space
  • Built in 2001
  • Buffet breakfast (free)
  • Deli
  • Kid's club
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Coffee shop
  • Swim-up bar
Dreams Sapphire Resort & Spa - All Inclusive offers 568 accommodations with iPod docking stations and free minibar items. Beds feature down comforters and premium bedding. A pillow menu is available. 50-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Dreams Spa by Pevonia has 5 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Similar properties

Couples treatment rooms, sauna, hot tub, steam room, body treatments
Dreams Riviera Cancun Resort & Spa - All Inclusive
  • Pool
  • Hot tub
  • All-inclusive
  • Spa
4.3 out of 5, Excellent, 1,424 reviews
The price is CA $568
CA $693 total
includes taxes & fees
Jan 11 - Jan 12
Dreams Riviera Cancun Resort & Spa - All Inclusive

Property amenities

Family friendly

  • 4 outdoor pools
  • Beach toys
  • Children's club
  • Children's games
  • Children's pool
  • Children's toys
  • Free rollaway/extra bed
  • Free water park access
  • In-room babysitting (surcharge)
  • In-room crib
  • Mini golf
  • Playground
  • Snack bar/deli
  • Stroller
  • Trampoline
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 3 poolside bars
  • 6 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 4 outdoor pools
  • Air hockey
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fitness classes
  • Foosball table
  • Free bicycle rentals
  • Free water park
  • Full-service spa
  • Games
  • Gym
  • Kayaking
  • Mini golf
  • Paddleboard
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • Water sports equipment
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Handrails in stairways (44 inches high)
  • Magnifying mirror
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Entertainment

  • 50-inch LED TV with cable channels
  • iPod dock

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses a grey water recycling system.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • For stays on January 1, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

All Inclusive Now Sapphire Riviera Cancun
Now Riviera Sapphire
Now Sapphire All Inclusive
Now Sapphire Cancun
Now Sapphire Cancun All Inclusive
Now Sapphire Riviera Cancun
Now Sapphire Riviera Cancun All Inclusive
Now Sapphire Riviera Cancun All Inclusive Puerto Morelos
Now Sapphire Riviera Cancun Puerto Morelos
Riviera Sapphire Cancun
Now Sapphire Riviera Cancun All Inclusive All-inclusive property

Dreams Sapphire Resort & Spa - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 488 out of 1032 reviews
Rating 8 - Good. 251 out of 1032 reviews
Rating 6 - Okay. 149 out of 1032 reviews
Rating 4 - Poor. 56 out of 1032 reviews
Rating 2 - Terrible. 88 out of 1032 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Harpreet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have celiac and i am vegetarian. There were so many gluten free options to choose from. Gluten free muffing, cookies and cakes in the Revive bar. They are aware about cross contamination. Chef made me gluten free nachos and gluten free pizza. This is the first ever vacation when i didnt lose any weight :) place was beautiful and clean. So peaceful. Not too crowded. highly recommended
Stayed 5 nights in Sep 2025

8/10 Good

Kenisha

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was lovely. I recommend they provide better tasting food at the buffet.
Stayed 4 nights in Oct 2025

8/10 Good

Neil

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was three weeks in an ocean front swim out room and in the indego preferred zone. Overall, the experience was excellent. The food has improved significantly vs our last stay in 2024. Most staff were amazing and went out of their way to assist us with our 18 month child. Our biggest gripe is the number of little avoidable errors. Mini bar filled with wrong product every day and with an 18 month off we certainly did not need the extra beers. No matter how many times we asked we continued to get the wrong items. The indigo zone is beautiful but is adult only so we were unable to use many of the facilities. The beach was cleaned by the end of our three weeks but was full of seaweed everyday and the sulfur in the air damaged almost all silver jewelry. Which will lead to a costly polish on our return home. We were charged for spa services that another room had used but was unable to leave the hotel without paying for them. It’s hard to really criticize the staff as they work very hard and are always delightful to deal with. Many restaurants closed without notice leading to long delays for a table if you happened to pick the wrong time. Typically 30-60min which with a baby is not always an easy thing to manage so we ended up using room service a few nights, which was on point and easy to arrange. This was our wedding and there was a long list of mistakes. Costly mistakes. We had hoped to book for our anniversary but now look elsewhere.
Stayed 3 nights in Sep 2025

8/10 Good

Anna-lise

Stayed 7 nights in Sep 2025

6/10 Okay

Christian

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Staff & service, property conditions & facilities
This was a beautiful resort. However, the beach was going to be my favorite part but the seaweed on the beach was AWFUL and the smell was worse. We paid for an upgrade for ocean view but the beach smelled and we couldn't even walk on it. It's not the resorts fault but it was disappointing.
Stayed 3 nights in Sep 2025

10/10 Excellent

Maria

Stayed 1 night in Sep 2025

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beautiful resort but fairly run down these days, staff where amazing and very friendly.
Stayed 11 nights in Sep 2025

10/10 Excellent

Beatriz De Los Angeles

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a short drive from the airport. I loved the nature paths to the rooms, as well as the big pool with enough space for everyone. The resort never felt crowded. The food options were great. Despite being an all-inclusive, the drinks were actually good. Also very family friendly!
Stayed 4 nights in Sep 2025

10/10 Excellent

CHRISTOPHER DEAN

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 5 nights in Jul 2025

8/10 Good

Jehu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is very beautiful, unfortunately the beach was not. Though they were cleaning it up the state that I saw the beach in was unacceptable. Especially since there were other sections on the same beach that were a lot cleaner. Additionally who ever is in charge of the events planning, if they could please put in place something native to Mexico. The views from the Sky Bar/Infinity pool are absolutely breathtaking definitely worth the additional $60.00.
Stayed 4 nights in Sep 2025

2/10 Terrible

Terez

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

Erika

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Jacob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome trip great place
Stayed 2 nights in Aug 2025

8/10 Good

Saphie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Stayed 4 nights in Sep 2025

2/10 Terrible

Deonica

Disliked: Cleanliness
I never heard back from the property
Stayed 3 nights in Aug 2025

10/10 Excellent

Luis

Stayed 6 nights in Aug 2025

4/10 Poor

Sevinj

Travelled with family, Travelled with family and small children
Disliked: Property conditions & facilities
beach was not accessible due to excessive seaweed
Stayed 6 nights in Aug 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Indigo area is the way to go. The staff there are incredible, especially Daniel, Victor and Santos. Staff and food at all the restaurants were great.
Stayed 6 nights in Aug 2025

10/10 Excellent

Harminder Singh

Travelled with family
Liked: Cleanliness, staff & service, amenities
It’s big resort. With nice big size pool and awesome food.
Stayed 4 nights in Aug 2025

10/10 Excellent

Sophia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 4 nights in Aug 2025

6/10 Okay

ANDRES HERNAN

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Run down property seems like an old time share. Furniture is decent in rooms but ac seems to be old and not good enough to keep the rooms cool and with low humidity. The algae problem makes it not worth it to visit during algae season and definitely not worth paying a room upgrade because you are in front of the beach with the stank of rotting algae. Major issues with property are ac in rooms not working properly and no elevators. Service of course is amazing, it is Mexico!!!…the property is just not in line with the quality of people they have
Stayed 4 nights in Aug 2025

10/10 Excellent

RUTH

Stayed 4 nights in Aug 2025

8/10 Good

Tamara

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
It was good experience
Stayed 7 nights in Aug 2025

10/10 Excellent

Andrzej, Maspeth

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice resort with friendly staff and lot off activities , but beach was not usable on this time of the year
Stayed 5 nights in Aug 2025

6/10 Okay

Irma

Travelled with family
Liked: Cleanliness, amenities
The food was very good. The staff at check in were not friendly and told us we would get a tour of the hotel and never got one. The room was hot, no AC was working and the beverage friedge was not working, sliding door was open amd broken lock.
Stayed 4 nights in Aug 2025