In Cancun .Within 3 miles (5 km) of this Cancun guesthouse, you'll find Galenia Hospital and Kabah Urban Park. Hospiten Hospital and Plaza Nichupte Shopping Mall are also within 3 miles (5 km).
Residencia Los Encantos offers its guests an outdoor pool and a children's pool. WiFi is free in public spaces. Residencia Los Encantos also features a terrace, a garden, and a picnic area. Free self parking is available.
Smoking is allowed in designated areas at this Cancun guesthouse.
4 guestrooms or units
Breakfast available (surcharge)
Dry cleaning
Front desk (24 hours)
Storage area for luggage
Wedding services available
Terrace
Garden
Outdoor picnic space
Television in lobby
Smoking in designated areas
Residencia Los Encantos offers 4 accommodations with complimentary bottled water and coffee/tea makers. Guests can make use of the shared/communal kitchen.
Bathrooms include shower/tub combinations and complimentary toiletries. This Cancun guesthouse provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered once per stay and microwaves can be requested.
Languages
English, Spanish
Property amenities
Family friendly
Children's pool
Full-sized refrigerator
Microwave (on request)
Outdoor pool
Rollaway/extra beds (surcharge)
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Full breakfast available for a fee daily: USD 20.00 per person
Things to do
Children's pool
Outdoor pool
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Room amenities
Bedroom
Air conditioning (climate-controlled)
Ceiling fan
Rollaway/extra beds (surcharge)
Bathroom
Free toiletries
Private bathroom
Shower/tub combination
Towels
Food and drink
Coffee/tea maker
Cookware/dishes/utensils
Free bottled water
Microwave (on request)
Oven
Refrigerator
Shared kitchen access
Stovetop
More
Iron/ironing board
Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Residencia Los Encantos
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for USD 10 per night.
Cribs (infant beds) are not available.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for full breakfast: approximately USD 20.00 per person
Rollaway bed fee: USD 10 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts Visa, Mastercard, Discover, Diners Club, and JCB International.
We should mention
Pets and service animals are not allowed on site.
Property is also known as
Residencia Los Encantos House Cancun
Residencia Los Encantos House
Residencia Los Encantos Cancun
Residencia Los Encantos Guesthouse Cancun
Residencia Los Encantos Guesthouse
Resincia Los Encantos Cancun
Residencia Los Encantos Cancun
Residencia Los Encantos Guesthouse
Residencia Los Encantos Guesthouse Cancun
Residencia Los Encantos Reviews
Reviews
6.6
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
This place I booked for Ten days in Cancun. When I got to the property, the owner told me that the place is fully booked, and I should ring Expedia for my money back. I finally get hold of Expedia. They contact the owner and this guy told them that I didn’t show and wouldn’t refund my money. So I’m back in the US and Expedia has try again and he still refuses to refund my money. So don’t book this place or do not pay upfront. 😡👎
This family has graciously opened their home to make my stay extremely comfortable especially since it was my first visit to Cancun, and I was traveling solo. I cannot thank them enough.
Hi there, :)
I'm going to share my disappointing experience at this residence. I forgot to turn off the lights of my room one day and the next day the lady who is the wife of the owner came to my room with a very unpleasant tone of voice and very bad attitude complaining about why I left lights on. I explained to her that I forgot. :(
That was my last day of my stay and she kicked me out of her home asking a few times when I was going to leave; I responded that I was ready to leave at the check out time which was 11am.
The husband is very nice and kind person but he wasn't there on my last day so he could not do anything about her wife's behavior.
Thanks!
El lugar es una casa aparentemente abandonada, estuve afuera del lugar por más de 2 horas, el lugar oscuro en pésimas condiciones, estuve llamando y no contestaron a pesar de realizar más de 10 llamadas. Me comunique con los de la aplicación y van a revisar mi caso, y en 5 días hábiles me dan el estatus. Ya que el servicio no es reembolsable. NO RENTAR ESTE LUGAR!!
Obwohl eine 24 Stunden Rezeption angegeben wird und wir uns per Mail und SMS nochmals rückversichert hatten, standen wir mitten in der Nacht vor einem verschlossenen, finsteren Haus.
Nur nach längerem verzweifelten Betätigen des Türklopfers erschien jemand.
Wir wurden dann kurz aber sehr freundlich empfangen.
Das Zimmer war eher klein aber nett und sauber.
Sehr schön fanden wir die Gemeinschaftsküche in der wir uns morgens Kaffee machen konnten.
Toll wäre ein Taxiabholdienst, denn unser Taxifahrer ist nachts über eine halbe Stunde durch Cancun geirrt obwohl die Unterkunft eigentlich sehr nahe am Flughafen liegt.
Verified traveller
Stayed 1 night in Aug 2017
10/10 Excellent
Yoly, CDMX
19 Jul 2017
Liked: Staff & service, room comfort
MUY BUENA
LA ESTANCIA ESTUVO MUY BIEN PORQUE ESTA MUY CERCA DE LAS ACTIVIDADES QUE TENIAMOS, EL PERSONAL AMABLE Y SIEMPRE DISPUESTO A AYUDAR.