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Residencia Los Encantos

2.5 star property
Guest house near Plaza Las Americas in Cancun

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Exterior
Outdoor pool
Exterior
Standard Room, 1 Bedroom, Accessible, Pool View
Lobby
Reviews
6.6

Explore the area

Map
Calle Cipres 10, Esquina con Ciricote, Alamos 1, Cancun, QROO, 77500
  • Popular LocationDubai Palace Casino6 min drive
  • Popular LocationPlaza Las Americas6 min drive
  • Popular LocationPlaza 287 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)12 min drive

Room options

Shared Dormitory, Men only

10/10 Exceptional
  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

Standard Room, 1 Bedroom, Accessible, Pool View

10/10 Exceptional
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

Shared Dormitory, Women only

10/10 Exceptional
  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

Similar properties

About the area

Cancun

In Cancun .Within 3 miles (5 km) of this Cancun guesthouse, you'll find Galenia Hospital and Kabah Urban Park. Hospiten Hospital and Plaza Nichupte Shopping Mall are also within 3 miles (5 km).

What's nearby

  • Dubai Palace Casino - 6 min drive
  • Plaza Las Americas - 6 min drive
  • Plaza 28 - 7 min drive
  • Puerto Cancun Marina Town Center - 9 min drive
  • Turtle Beach - 16 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 13 min drive

Restaurants

  • Starbucks - 8 min walk
  • Starbucks - 14 min walk
  • Starbucks - 12 min walk
  • Mar de Miel - 10 min walk
  • Carnitas Cumbres - 11 min walk

About this property

Residencia Los Encantos

Guest house near Plaza Las Americas in Cancun
Residencia Los Encantos offers its guests an outdoor pool and a children's pool. WiFi is free in public spaces. Residencia Los Encantos also features a terrace, a garden, and a picnic area. Free self parking is available.

Smoking is allowed in designated areas at this Cancun guesthouse.

  • 4 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • Smoking in designated areas
Residencia Los Encantos offers 4 accommodations with complimentary bottled water and coffee/tea makers. Guests can make use of the shared/communal kitchen.

Bathrooms include shower/tub combinations and complimentary toiletries. This Cancun guesthouse provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered once per stay and microwaves can be requested.

Languages

English, Spanish

Property amenities

Family friendly

  • Children's pool
  • Full-sized refrigerator
  • Microwave (on request)
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily: USD 20.00 per person

Things to do

  • Children's pool
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Free bottled water
  • Microwave (on request)
  • Oven
  • Refrigerator
  • Shared kitchen access
  • Stovetop

More

  • Iron/ironing board

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Residencia Los Encantos

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 20.00 per person
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts Visa, Mastercard, Discover, Diners Club, and JCB International.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Residencia Los Encantos House Cancun
Residencia Los Encantos House
Residencia Los Encantos Cancun
Residencia Los Encantos Guesthouse Cancun
Residencia Los Encantos Guesthouse
Resincia Los Encantos Cancun
Residencia Los Encantos Cancun
Residencia Los Encantos Guesthouse
Residencia Los Encantos Guesthouse Cancun

Residencia Los Encantos Reviews

Reviews

6.6
Rating 10 - Excellent. 3 out of 9 reviews" "
Rating 8 - Good. 3 out of 9 reviews" "
Rating 6 - Okay. 0 out of 9 reviews" "
Rating 4 - Poor. 0 out of 9 reviews" "
Rating 2 - Terrible. 3 out of 9 reviews" "

7.0/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Suli

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place I booked for Ten days in Cancun. When I got to the property, the owner told me that the place is fully booked, and I should ring Expedia for my money back. I finally get hold of Expedia. They contact the owner and this guy told them that I didn’t show and wouldn’t refund my money. So I’m back in the US and Expedia has try again and he still refuses to refund my money. So don’t book this place or do not pay upfront. 😡👎
Stayed 10 nights in Dec 2021

8/10 Good

Susan, SC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from Home
This family has graciously opened their home to make my stay extremely comfortable especially since it was my first visit to Cancun, and I was traveling solo. I cannot thank them enough.
Stayed 3 nights in Dec 2017

2/10 Terrible

Lina , Vancouver, Canada

Disliked: Cleanliness, staff & service, room comfort
Extremely rude staff...
Hi there, :) I'm going to share my disappointing experience at this residence. I forgot to turn off the lights of my room one day and the next day the lady who is the wife of the owner came to my room with a very unpleasant tone of voice and very bad attitude complaining about why I left lights on. I explained to her that I forgot. :( That was my last day of my stay and she kicked me out of her home asking a few times when I was going to leave; I responded that I was ready to leave at the check out time which was 11am. The husband is very nice and kind person but he wasn't there on my last day so he could not do anything about her wife's behavior. Thanks!
Stayed 6 nights in Nov 2017

2/10 Terrible

Arlenka

Business traveller
Disliked: Staff & service, property conditions & facilities
Fraude
El lugar es una casa aparentemente abandonada, estuve afuera del lugar por más de 2 horas, el lugar oscuro en pésimas condiciones, estuve llamando y no contestaron a pesar de realizar más de 10 llamadas. Me comunique con los de la aplicación y van a revisar mi caso, y en 5 días hábiles me dan el estatus. Ya que el servicio no es reembolsable. NO RENTAR ESTE LUGAR!!
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo en excelentes condiciones, personal muy amabke
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Guter Zwischenstopp- Ankunft nicht in der Nacht
Obwohl eine 24 Stunden Rezeption angegeben wird und wir uns per Mail und SMS nochmals rückversichert hatten, standen wir mitten in der Nacht vor einem verschlossenen, finsteren Haus. Nur nach längerem verzweifelten Betätigen des Türklopfers erschien jemand. Wir wurden dann kurz aber sehr freundlich empfangen. Das Zimmer war eher klein aber nett und sauber. Sehr schön fanden wir die Gemeinschaftsküche in der wir uns morgens Kaffee machen konnten. Toll wäre ein Taxiabholdienst, denn unser Taxifahrer ist nachts über eine halbe Stunde durch Cancun geirrt obwohl die Unterkunft eigentlich sehr nahe am Flughafen liegt.
Stayed 1 night in Aug 2017

10/10 Excellent

Yoly, CDMX

Liked: Staff & service, room comfort
MUY BUENA
LA ESTANCIA ESTUVO MUY BIEN PORQUE ESTA MUY CERCA DE LAS ACTIVIDADES QUE TENIAMOS, EL PERSONAL AMABLE Y SIEMPRE DISPUESTO A AYUDAR.
Stayed 4 nights in Jul 2017