Skip to main content
Beginning of main content
4.4 out of 5

"The Royal Sands is an excellent place for a relaxing vacation! I visited for a beach-lounging vacation with family during the first week of October 20 ... " More

By a verified traveller on Thu 23 Aug 2018

Enter dates to see availability

Hotel Description

4-star beachfront property near Delfines Beach

Beachfront retreat

Your stay at this Zona Hotelera property places you within 2 miles (3 km) of Cancun Interactive Aquarium and La Isla Shopping Mall. Aquaworld and Maya Cancun Museum are also within 2 miles (3 km).

All-inclusive

This all-inclusive property features a full-service spa, a marina, and 3 restaurants. Bring the family and enjoy the free kid's club, children's pool, and arcade/game room. Enjoy the 2 outdoor pools and free perks like buffet breakfast and valet parking.

Free WiFi, comfy beds

The 340 soundproofed guestrooms offer free WiFi and comfy beds. Flat-screen TVs come with satellite channels, and other amenities include balconies and 24-hour room service.

Junior Suite

Bed Count 2 Full Beds Maximum Occupancy 2 Max
C$268* Per night/room 15 Dec. - 16 Dec.

Deluxe Two Bedroom Master Suite

Bed Count 1 King Bed Maximum Occupancy 6 Max

Deluxe Suite, 2 Bedrooms, Beachfront

Bed Count 1 King Bed Maximum Occupancy 6 Max

Junior Suite, Beachfront

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Deluxe One Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Suite, 1 Bedroom, Beachfront

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Royal Sands Resort & Spa All Inclusive ratings based on 133 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Royal Sands Resort & Spa All Inclusive

Everyone (80) Couples (21) Family (28) Other (1)
4 out of 5
There was a lap pool designated for fitness swimming only.

Posted by on 14 Nov. 2019

Was this review helpful to you?
4 out of 5
We love the Royal Sands. The staff is very friendly & helpful! Our only complaint is the mattresses on the beds are very hard.

Posted by on 21 Oct. 2019

Was this review helpful to you?
5 out of 5

Posted by on 18 Oct. 2019

Was this review helpful to you?
5 out of 5
Bathrooms need upgrading Very low commodes. Bar drinks were average at best. Facility very clean and people were excellent and very friendly

Posted by on 5 Oct. 2019

Was this review helpful to you?
5 out of 5
Very friendly and accommodating, highly recommend staying here.

Posted by on 3 Oct. 2019

Was this review helpful to you?
5 out of 5
Great value If its not included in the all inclusive package, it has a reasonable price

Posted by on 24 Sep. 2019

Was this review helpful to you?
5 out of 5
Everything was really good. The staff was always helpful and attentive to all requests.

Posted by on 15 Sep. 2019

Was this review helpful to you?
5 out of 5

Posted by on 9 Sep. 2019

Was this review helpful to you?
5 out of 5
I loved that the pools were large and didnt seem to crowed, was always a spot down on the beach as well and tons of chairs on the property, food and drink always with in reach anywhere on the property was nice. every room has an ocean view

Posted by on 9 Sep. 2019

Was this review helpful to you?
4 out of 5
Didnt like the switching of room during the vacation other than that the resort was great

Posted by on 2 Sep. 2019

Was this review helpful to you?

About the The Royal Sands Resort & Spa All Inclusive

Location Blvd. Kukulcan, Km. 13.5, No. 32, Cancun, QROO 77500

All-inclusive Details

  • Access to offsite clubs included
  • Taxes included
  • 24-hour room service
  • Buffet and à la carte dining
  • Airport transfers not included
  • Surcharge for premium or imported non-alcoholic beverages
  • Premium food items not included
  • Water fitness classes/lessons included
  • Tennis included
  • Laundry/dry cleaning services not included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • All available beverages included
  • Motorized water sports not included
  • Golf green fees not included
  • Use of golf equipment not included
  • Bicycling included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Scuba diving lessons not included
  • Windsurfing equipment not included
  • Yoga classes/lessons included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Onsite entertainment and activities included
  • Language classes/lessons included
  • Gratuities included
  • Cooking classes/lessons included
  • Additional gratuities accepted
  • All food and beverages included
  • Food and beverage restrictions apply
  • One or more venues limit dining availability
  • One or more venues limit beverages
  • Surcharge for premium food items
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Minibar (all beverages included)
  • Tennis lessons included
  • Meals and drinks at companion properties included
  • All onsite activities, and facilities and equipment included
  • All non-motorized water sports included
  • Onsite live performances included
  • Theme parties included
  • Snorkeling included

Property Features

The Royal Sands Resort & Spa All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. As a guest of The Royal Sands Resort & Spa All Inclusive, you'll find a full-service spa, a marina, and 2 outdoor swimming pools. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars, a beach bar, and a swim-up bar. Free breakfast is served daily. WiFi is free in public spaces. A children's pool, a fitness center, and a terrace are also featured at the family-friendly The Royal Sands Resort & Spa All Inclusive. Free self parking and valet parking are available. For a fee, the property may offer extended parking privileges after check-out. Smoking is allowed in designated areas at this 4-star Cancun property.

  • 340 guestrooms or units
  • 9 levels
  • 15 buildings
  • 3 dining venues
  • 2 bars by the pool
  • Built in 2000
  • Buffet breakfast (free)
  • Bar on the beach
  • Swim-up bar
  • Bar or lounge
  • Coffee shop
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 4
  • Children's club (free)
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (18.5 km / 11.5 mi)
  • Property shuttles: Free area shuttle
  • Parking: Free valet parking and self parking

Room Amenities

The Royal Sands Resort & Spa All Inclusive offers 340 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and laptop-compatible safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Flat-screen televisions come with satellite channels. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

  • Private balcony
  • Pillowtop beds
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • DVD player
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

Guests are served free buffet breakfast daily from 8:00 AM to 11:00 AM.

La Veranda - Overlooking the ocean, this family restaurant specializes in international cuisine and serves lunch and dinner.

Hacienda Sisal - This restaurant specializes in Mexican cuisine and serves brunch and dinner.

Char Hut - This poolside café specializes in American cuisine and serves light fare only.

Sidelines Sports Bar - Onsite sports bar. Happy hour is offered.

The Royal Roast - This coffee shop serves light fare only.

24-hour room service is available.

Spa Services

  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Body wraps
  • Body treatments
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 4 PM
  • Minimum check-in age is: 25

Special check-in instructions:

Guests staying on Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.

One registered guest in each villa must be at least 25 years of age and willing to accept responsibility for the actions of all villa occupants.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in each accommodation.

  • No rollaway/extra beds available
  • Debit cards not accepted

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 300.00 per stay
  • A tax is imposed by the city: USD 1.30 per accommodation, per night
  • Sanitation services: USD 1.35 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 500 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Royal Sands
  • Royal Sands All Inclusive
  • Royal Sands All Inclusive All-inclusive property Cancun
  • Royal Sands Cancun
  • Sands All Inclusive
  • Royal Sands All Inclusive All-inclusive property
  • The Royal Sands Resort & Spa All Inclusive Cancun
url importing https://www.travelocity.ca/Cancun-Hotels-The-Royal-Sands-Resort-&-Spa-All-Inclusive.h1139341-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.