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The Royal Sands Resort & Spa All Inclusive

Photo gallery for The Royal Sands Resort & Spa All Inclusive

Exterior
Front of property
View from room
4 restaurants, breakfast, lunch, dinner served; international cuisine
On the beach, white sand, sun loungers, beach umbrellas

Overview of The Royal Sands Resort & Spa All Inclusive

Explore the area

Map
Blvd. Kukulcan, Km. 13.5, No. 32, Seccion A, Segunda Etapa, Zona Htl., Cancun, QROO, 77500
  • Popular LocationMarlin Beach11 min walk
  • Popular LocationCancun Interactive Aquarium18 min walk
  • Popular LocationLa Isla Shopping Mall18 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)18 min drive

Room options

Junior Suite, 2 Double Beds, Ocean View

  • 39.7 sq m
  • Sleeps 2
  • 2 Double Beds

Deluxe Suite, 1 Bedroom

  • 75 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

Junior Suite - Two Children

  • Sleeps 4
  • 2 Double Beds

Deluxe Suite, 2 Bedrooms

  • 141 sq m
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

Deluxe Suite, 2 Bedrooms, Beachfront

  • 141 sq m
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

Deluxe Suite, 1 Bedroom, Beachfront

  • 75 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

Junior Suite, Beachfront

  • 41 sq m
  • Sleeps 2
  • 2 Double Beds

Similar properties

About the area

Cancun

On the beach.Your stay at this Zona Hotelera property places you within 3 miles (5 km) of La Isla Shopping Mall and Iberostar Cancun Golf Course. Luxury Avenue Shopping Mall and Kukulcan Plaza Shopping Mall are also within half a mile (1 km).

What's nearby

  • Marlin Beach - 11 min walk
  • Cancun Interactive Aquarium - 18 min walk
  • La Isla Shopping Mall - 18 min walk
  • Aquaworld - 2 min drive
  • Iberostar Cancun Golf Course - 3 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • Ilios Restaurant - 19 min walk
  • Puerto Madero - 1 min drive
  • Taboo Cancun - 1 min drive
  • Hacienda Sisal - Mexican Restaurant Cancun - 2 min walk
  • Harry's Prime Steakhouse and Raw Bar - 1 min drive

About this property

The Royal Sands Resort & Spa All Inclusive

4-star beachfront property near Chac Mool Beach
Some rates at The Royal Sands Resort & Spa All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At The Royal Sands Resort & Spa All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars, a beach bar, and a bar/lounge. WiFi is free in public spaces. This beach property also offers a complimentary children's club, a children's pool, and outdoor tennis courts.

Smoking is allowed in designated areas at this 4-star Cancun property.

  • 340 guestrooms or units
  • 9 levels
  • 15 buildings
  • 4 dining venues
  • 2 bars by the pool
  • Built in 2000
  • Breakfast available (free)
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Swim-up bar
The Royal Sands Resort & Spa All Inclusive offers 340 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature premium bedding. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Cancun property provides complimentary wireless Internet access, with a speed of 25+ Mbps. 43-inch flat-screen televisions come with satellite channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily.

Languages

English, Spanish

Property amenities

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Microwave
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free area shuttle

Food and drink

  • Free self-serve breakfast available daily 7:00 AM–11:00 AM
  • 4 restaurants and 1 coffee shop/cafe
  • 2 poolside bars, 1 beach bar, 1 swim-up bar and 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 4 outdoor pools
  • 4 outdoor tennis courts
  • Air hockey
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Free bicycle rentals
  • Full-service spa
  • Paddleboards on site
  • Playground
  • Shopping
  • Snorkeling
  • Tennis
  • Volleyball

Accessibility

  • Elevator

Room amenities

Entertainment

  • 43-inch flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Free local calls
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Soundproofing

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 500
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests staying on Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.
One registered guest in each villa must be at least 25 years of age and willing to accept responsibility for the actions of all villa occupants.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Royal Sands Resort & Spa All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 300.00 per accommodation, per stay
  • A tax is imposed by the city: USD 4.57 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 500 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Royal Sands
Royal Sands All Inclusive
Royal Sands All Inclusive All-inclusive property Cancun
Royal Sands Cancun
Sands All Inclusive
Royal Sands All Inclusive All-inclusive property

The Royal Sands Resort & Spa All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1287 out of 2151 reviews" "
Rating 8 - Good. 488 out of 2151 reviews" "
Rating 6 - Okay. 217 out of 2151 reviews" "
Rating 4 - Poor. 84 out of 2151 reviews" "
Rating 2 - Terrible. 75 out of 2151 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Jeffrey

Stayed 3 nights in Mar 2024

2/10 Terrible

Jocelyn

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
This property was average. I would not stay here again. Food was not good, it was hard or without flavor. Drinks were watered down. I got the all inclusive and was told several times that some items were not included in the all inclusive. Employees had terrible attitudes, only 1 employee was very polite and helpful, shout out to nacho who helped us book an activity and find our way around the hotel because front desk did not even do that.

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property. The team is so friendly and kind. The ocean view rooms are amazing. The balconies are large and have space for eating and relaxing in the sun in the early morning. The on site restaurants are all great. Good proximity to outside dining.
Stayed 8 nights in Dec 2023

10/10 Excellent

Kevin F, Braintree

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second visit, looking forward to going again.
Stayed 5 nights in Jan 2024

10/10 Excellent

Alfredo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time
Stayed 4 nights in Jan 2024

6/10 Okay

Debra A

Liked: Cleanliness, staff & service, property conditions & facilities
I've stayed at this Royal Sands Resort four times. They have changed a lot of the dinning choices this year. Some have been removed like Captains Cove and LaVerandas Mon-Fri buffet is no more. They have a limited menu.
Stayed 12 nights in Jan 2024

8/10 Good

Michaela, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2024

10/10 Excellent

Leah Dawn

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Jacqueline Su, Columbia City

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always friendly staff. All aspects of this property were always clean, someone was always cleaning somewhere.
Stayed 7 nights in Jan 2024

6/10 Okay

Laura

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were beautiful and the view was amazing. Beach was pristine and pools were well appointed. Nacho at the concierge desk was friendly and helpful. Daniel and Oliver at the pool bar were amazing, and Filberto and Pedro at Hacienda Sisal were also top notch. The Veranda dessert bar at lunch was SO good and beautifully made to top it off. I've never seen anything like it, even in Europe/high end patisseries. However, the meals were average with one exception - the food at Hacienda Sisal is incredible. We went on Thursday evening and the live music was also amazing, with a singer so good I had tears in my eyes. Beds, unfortunately, are VERY hard and the pillows in the room a little over soft. Overall I feel like we got a good value and the location was worth it.
Stayed 2 nights in Jan 2024