6/10 Okay
Kristen
23 Mar 2024
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Probably wouldn’t stay here again
After my recent stay here, I’m surprised this hotel has such good reviews.
My husband and and I booked a bay view room for our recent stay on Coronado Island. When we arrived, we felt like the room we got was essentially an upgraded motel 6. The view was okay, but the room was dark, dingy, and had a very strong musty, chlorine smell. I’ve never in my life asked for a different hotel room, but this time I felt like I had to based on the smell alone. Based on this room, I would give the hotel 3 stars out of 10.
We told the front desk about our disappointment in the room and asked if they had anything else available. They switched us to a room in the main house that didn’t have a view, but was a significant upgrade in all other ways. The room was bright, airy, and odor-free. Based on this room I would give the hotel 8 or 9 stars out of 10.
In terms of the other amenities at the hotel, the pool was a little sad and the parking cost was steep. Parking is included if you book directly with the hotel instead of through hotels.com, something I didn’t think was stated clearly enough on the hotel website. The breakfast included with our stay was convenient and had good variety, but the hot breakfast options varied a lot in quality by day.
Overall, as much as I liked the second room we got, I don’t know if I would stay here again. I feel like the room quality is too unpredictable and there just weren’t enough upsides to balance out the drawbacks.
Kristen
Stayed 2 nights in Mar 2024
