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Kixby

4.0 star property
Hotel near Herald Square in New York

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Photo gallery for Kixby

Exterior
Lobby sitting area
2 bars/lounges, rooftop bar, cocktail bar
Lobby
Exterior detail

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
45 W 35th St, New York, NY, 10001
  • Place, Macy's
    ‪2 min walk‬
  • Place, Empire State Building
    ‪5 min walk‬
  • Place, Times Square
    ‪8 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪29 min drive‬

Room options

View all photos for Lux Queen

Lux Queen

Lux Queen

9.0 out of 10
Wonderful
(84 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Lux Queen Queen

Lux Queen Queen

Lux Queen Queen

8.8 out of 10
Excellent
(25 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Lux King

Premium bedding, pillowtop beds, in-room safe, desk

Lux King

9.2 out of 10
Wonderful
(175 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

New York

Heart of New York.With a stay at this Manhattan hotel, you'll be steps from Herald Square and Empire State Building. Macy's and Times Square are also within half a mile (1 km).

What's nearby

  • Macy's - 2 min walk - 0.2 km
  • Herald Square - 2 min walk - 0.2 km
  • Empire State Building - 5 min walk - 0.4 km
  • Times Square - 8 min walk - 0.7 km
  • Madison Square Garden - 8 min walk - 0.7 km

Getting around

  • 34 St. Station (Herald Square) - 1 min walk
  • New York W 32nd St. Station - 4 min walk
  • LaGuardia Airport (LGA) - 30 min drive

Restaurants

  • ‪Capital One Cafe - ‬2 min walk
  • ‪Monarch Rooftop - ‬1 min walk
  • ‪Keens Steakhouse - ‬2 min walk
  • ‪Taco Bell - ‬2 min walk
  • ‪Tonchin New York - ‬4 min walk

About this property

Kixby

Hotel near Herald Square in New York
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. A fitness center, a rooftop terrace, and multilingual staff are also featured at the business-friendly Kixby.

This New York hotel is smoke free.

  • 1 building
  • 195 guestrooms or units
  • 13 levels
  • 2 bars or lounges
  • Built in 1901
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Computer for guest use
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue
Kixby offers 195 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

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includes taxes & fees
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Property amenities

Family friendly

  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (USD 65 per day); discounts available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: USD 24.50 for adults and USD 24.50 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with cable channels
  • Streaming services

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property's rooftop bar, The Lookup Roof Bar, is open in summer only (weather permitting). The rooftop terrace is available year-round to hotel guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per stay
  • Resort fee: USD 34.42 per accommodation, per night
The resort fee includes:
  • Faxes
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 24.50 for adults and USD 24.50 for children
  • Nearby parking fee: USD 65 per day(98 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. Onsite parties or group events are strictly prohibited. This property uses a grey water recycling system. Cashless payment methods are available for all transactions.

This property has a strict no-smoking policy. Violators will be subject to penalties (USD 250).

Property is also known as

Hotel Metro
Hotel Metro New York
Metro Hotel
Metro Hotel New York City
Kixby Hotel
Hotel Metro
Kixby New York
Kixby Hotel New York

Kixby Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1332 out of 1775 reviews
Rating 8 - Good. 308 out of 1775 reviews
Rating 6 - Okay. 84 out of 1775 reviews
Rating 4 - Poor. 22 out of 1775 reviews
Rating 2 - Terrible. 29 out of 1775 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

CASSANDRA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, friendly staff, excellent location.
Stayed 3 nights in Dec 2025

10/10 Excellent

LARISA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2025

10/10 Excellent

Richard

The room was clean, easy check-in and check-out, nice bathroom. Nothing over the top, but a comfortable room in a good location in Herald Square.
Stayed 1 night in Nov 2025

10/10 Excellent

Jenice

Stayed 4 nights in Nov 2025

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t do breakfast at the hotel but was very convenient to everything very clean and staff was very nice and pleasant even provided snacks would visit again
Stayed 1 night in Nov 2025

10/10 Excellent

Shanyda

Stayed 2 nights in Nov 2025

10/10 Excellent

Alfredo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, the staff surprised me about my request. Very happy with the overall experience. The location of the hotel is outstanding. Nothing to complain.
Stayed 5 nights in Nov 2025

10/10 Excellent

claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed to meet my son and early Christmas shop Got upgraded (free) to penthouse and enjoyed rooftop access to skyline and quiet room! Shower was a little tricky but honestly this was fantastic Stowed my suitcase to shop etc my checkout day and quick, clear directions to penn station and airport
Stayed 2 nights in Nov 2025

10/10 Excellent

Randall

Liked: Cleanliness, amenities, property conditions & facilities
Staff members were very helpful.
Stayed 3 nights in Nov 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities
Friendly staff, clean room, cool decor, fun bar, and great location!
Stayed 2 nights in Nov 2025

10/10 Excellent

Anays

Liked: Cleanliness, staff & service, amenities
Friendly and helpful staff. Staff offers luggage storage. Room and bathrooms are spacious. They also offer a water bottle with free refills of filtered water or sparkling water in various flavors. It was a really nice gesture.
Stayed 1 night in Nov 2025

8/10 Good

Bradley

Liked: Cleanliness, staff & service, amenities
Everything was great.
Stayed 2 nights in Nov 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025

10/10 Excellent

Susanne

Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful, we will definitely be back
Stayed 2 nights in Nov 2025

10/10 Excellent

Alexandra

Stayed 7 nights in Nov 2025

10/10 Excellent

Magdalena

Stayed 1 night in Nov 2025

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great room
Stayed 1 night in Nov 2025

10/10 Excellent

jade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very nice and welcoming! They gave us recommendations since we did travel during early November! The room was clean and they were very attentive when it came to housekeeping! It was in a great location walking distance from just about everything and very easy to get to the stations! Would definitely recommend and stay here again!
Stayed 3 nights in Nov 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Traci

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was a great size for New York! Very pleased. Beds super comfortable. Just a really cute hotel, great location. Zero complaints, would definitely stay here in a heartbeat.
Stayed 3 nights in Nov 2025

8/10 Good

Sarah

Travelled with group
Liked: Cleanliness, staff & service
Overall a good experience. The hotel location is ideal for walking around the city; it was easy and convenient. There is a subway station on the corner by the hotel. I called to request early check in and was told no problem. When I arrived to the hotel at 1:30pm I learned that check in before 4pm is a $50 fee, so I opted to leave my luggage there and check in later. They did let us check in at 3pm for no charge which was nice. The beds are very firm and not the most comfortable mattress. There are no blackout shades which made sleep difficult if you prefer a dark environment. I wore ear plugs to drown out the noise from the city. The room was not exceptionally loud but you will definitely hear honking, sirens and construction late into the night. They give you complimentary water bottles at checkout and have a water filling and coffee station on the 2nd floor which is nice. However, the coffee machine was broken one day which was annoying. Staff were all very nice but when I requested extra pillows to my room I got questioned by a manager who (I think) suspected I was trying to sneak extra people into my room. I just sleep with extra pillows which I don’t think is too big of a request. Overall, would I stay at this hotel again: yes. Was it my favorite hotel stay: no. They could make some improvements.
Stayed 3 nights in Nov 2025

10/10 Excellent

Yuridia

Liked: Cleanliness, staff & service, amenities
Staff was very welcoming and polite. Room was clean as well as the hotel. Would definitely stay here again!
Stayed 6 nights in Nov 2025

10/10 Excellent

Sun Y

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
All staff we met was excellent from front desk staff to maintenance staff, very attentive, kind, and helpful. Room was clean and nice feel to it. Their convenience room has a nice espresso and water dispensing machines for all water/coffee tastes out there, which was extra. Their roof top has a great night scene and you can see the empire state building very close.
Stayed 2 nights in Nov 2025

10/10 Excellent

Stephanie, Moon Township

Stayed 2 nights in Nov 2025

10/10 Excellent

Gina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff, nice room. Really liked the coffee/water/ice room.
Stayed 3 nights in Nov 2025