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Kixby

4.0 star property
Hotel near Herald Square in New York

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Photo gallery for Kixby

Exterior
Lux Queen
Restaurant
Lobby
2 bars/lounges, rooftop bar, cocktail bar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
45 W 35th St, New York, NY, 10001
  • Place, Macy's
    ‪2 min walk‬
  • Place, Empire State Building
    ‪5 min walk‬
  • Place, Times Square
    ‪8 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪17 min drive‬

Room options

View all photos for Lux Queen

Lux Queen

Lux Queen

9.0 out of 10
Wonderful
(81 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Lux Queen Queen

Lux Queen Queen

Lux Queen Queen

8.6 out of 10
Excellent
(24 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Lux King

Lux King

Lux King

9.2 out of 10
Wonderful
(169 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

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The price is CA $233
CA $331 total
includes taxes & fees
Jan 4 - Jan 5, 2026
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About the area

New York

Heart of New York.With a stay at this Manhattan hotel, you'll be steps from Herald Square and Empire State Building. Macy's and Broadway are also within half a mile (1 km).

What's nearby

  • Macy's - 2 min walk - 0.2 km
  • Empire State Building - 5 min walk - 0.4 km
  • Times Square - 8 min walk - 0.7 km
  • Broadway - 8 min walk - 0.7 km
  • Madison Square Garden - 8 min walk - 0.7 km

Getting around

  • 34 St. Station (Herald Square) - 1 min walk
  • New York W 32nd St. Station - 4 min walk
  • LaGuardia Airport (LGA) - 30 min drive

Restaurants

  • ‪Monarch Rooftop - ‬2 min walk
  • ‪Cho Dang Gol - ‬2 min walk
  • ‪Barn Joo 35 - ‬1 min walk
  • ‪Black Tap Craft Burgers & Beer - 35th St - ‬3 min walk
  • ‪Karaoke Duet 35 - ‬2 min walk

About this property

Kixby

Hotel near Herald Square in New York
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. A fitness center, a rooftop terrace, and multilingual staff are also featured at the business-friendly Kixby.

This New York hotel is smoke free.

  • 1 building
  • 195 guestrooms or units
  • 13 levels
  • 2 bars or lounges
  • Built in 1901
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Computer for guest use
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue
Kixby offers 195 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Similar properties

Front of property
CIVILIAN Hotel
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, 1,817 reviews
The price is CA $219
CA $256 total
includes taxes & fees
Jan 4 - Jan 5, 2026
CIVILIAN Hotel

Property amenities

Family friendly

  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (USD 65 per day); discounts available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: USD 19.50 for adults and USD 19.50 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with cable channels
  • Streaming services

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property's rooftop bar, The Lookup Roof Bar, is open in summer only (weather permitting). The rooftop terrace is available year-round to hotel guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per stay
  • Resort fee: USD 34.42 per accommodation, per night
The resort fee includes:
  • Faxes
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 19.50 for adults and USD 19.50 for children
  • Nearby parking fee: USD 65 per day(98 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. Onsite parties or group events are strictly prohibited. This property uses a grey water recycling system. Cashless payment methods are available for all transactions.

This property has a strict no-smoking policy. Violators will be subject to penalties (USD 250).

Property is also known as

Hotel Metro
Hotel Metro New York
Metro Hotel
Metro Hotel New York City
Kixby Hotel
Hotel Metro
Kixby New York
Kixby Hotel New York

Kixby Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1294 out of 1728 reviews
Rating 8 - Good. 309 out of 1728 reviews
Rating 6 - Okay. 77 out of 1728 reviews
Rating 4 - Poor. 22 out of 1728 reviews
Rating 2 - Terrible. 26 out of 1728 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, just steps from the Empire State Building and only a short walk to Times Square. The rooftop area is a real highlight – the perfect spot to take in the city lights at night, with an unbeatable view of the Empire State Building right in front of you. The staff were incredibly welcoming and helpful throughout our stay, making us feel right at home. Facilities were excellent and everything was well looked after. Honestly, can’t fault the place – would definitely recommend it to anyone visiting New York.
Stayed 2 nights in Sep 2025

10/10 Excellent

LYNN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great option for midtown hotel

Great location and great staff. Jose was especially kind and helpful with checking my bags. Room was small but quiet and spotless. Very nicely decorated. I slept like a baby.
Stayed 1 night in Sep 2025

10/10 Excellent

OTAVIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

The hotel is well located, and the room was very comfortable, clean, and well-equipped. All the staff were friendly, even offering local tips and subway directions. We were on our honeymoon, and the hotel welcomed us with sparkling wine and chocolates. I highly recommend it.
Stayed 3 nights in Sep 2025

10/10 Excellent

pascale

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Valerie, Williamsville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

greg

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Ebony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

STEVE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free water station with flavors. Location great if you want to be in that part of town.
Stayed 2 nights in Sep 2025

8/10 Good

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is nicely rennovated. Street nois is a bit much. Nice complimentary reusable and refillable water bottles at the hotel. Water refill stations on the 2nd floor. Staff were responsive to our needs.
Stayed 3 nights in Aug 2025

6/10 Okay

Jill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room; comfortable bed with Frette linens. Some challenges- tiny bathroom (great shower however); AC blowing right over bed; street noise even on 12th floor.
Stayed 3 nights in Sep 2025

10/10 Excellent

David, Atlantic Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in the middle of NYC!
Stayed 6 nights in Sep 2025

10/10 Excellent

yves

Liked: Cleanliness, staff & service, property conditions & facilities
Would recommend
Stayed 3 nights in Sep 2025

10/10 Excellent

Sharath

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best in NYC
Stayed 2 nights in Aug 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the Kixby. Clean rooms. Great location
Stayed 1 night in Sep 2025

8/10 Good

Lynn

Concert at Madison Square Garden
Stayed 1 night in Sep 2025

10/10 Excellent

hillary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay here, the hotel was close to MSG for a concert we were attending and walking distance to multiple dining locations as well as coffee shops.
Stayed 2 nights in Sep 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location, quick checkin /out. Second stay here and gets better,
Stayed 4 nights in Sep 2025

10/10 Excellent

Lauren

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is gorgeous and clean inside. Staff was super friendly, rooms were huge for NYC, and so many amenities. Would stay here again in a heartbeat!
Stayed 1 night in Sep 2025

10/10 Excellent

KRETRAIL, San Antonio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Jul 2025

6/10 Okay

KRETRAIL, San Antonio

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Normally a great stay, maintenance issues and front desk clerk not knowing the difference between a king and queen bed, over shadowed this stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent, the location was so convenient, and the atmosphere was quiet and elegant. Definitely recommend!
Stayed 3 nights in Sep 2025

10/10 Excellent

Juha

Stayed 2 nights in Aug 2025

10/10 Excellent

Mick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Kixby is an excellent choice for a vist to New York. The staff were all friendly and helpful. Rooms are very comfortable, clean and nicely decorated with a modern, well equiped bathroom. Location is perfect, close to Empire State, Bryant Park and Times Square. Subway entrances are numerous, just a few minutes walk from the hotel. Highly recommend.
Stayed 7 nights in Aug 2025

10/10 Excellent

renee

Stayed 2 nights in Sep 2025

10/10 Excellent

Ye

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious room in the heart of Manhattan! Staff were professional and friendly.
Stayed 7 nights in Aug 2025