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Kixby

4.0 star property
Hotel near Herald Square in New York

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Photo gallery for Kixby

Exterior
Exterior detail
Lobby sitting area
2 bars/lounges, rooftop bar, cocktail bar
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
45 W 35th St, New York, NY, 10001
  • Place, Macy's
    ‪2 min walk‬
  • Place, Empire State Building
    ‪5 min walk‬
  • Place, Times Square
    ‪8 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪29 min drive‬

Room options

View all photos for Lux Queen

Lux Queen

Lux Queen

9.0 out of 10
Wonderful
(83 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Lux Queen Queen

Lux Queen Queen

Lux Queen Queen

8.6 out of 10
Excellent
(24 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Lux King

Premium bedding, pillowtop beds, in-room safe, desk

Lux King

9.2 out of 10
Wonderful
(172 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

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CA $263 total
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Feb 2 - Feb 3
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About the area

New York

Heart of New York.With a stay at this Manhattan hotel, you'll be steps from Herald Square and Empire State Building. Macy's and Broadway are also within half a mile (1 km).

What's nearby

  • Macy's - 2 min walk - 0.2 km
  • Empire State Building - 5 min walk - 0.4 km
  • Times Square - 8 min walk - 0.7 km
  • Broadway - 8 min walk - 0.7 km
  • Madison Square Garden - 8 min walk - 0.7 km

Getting around

  • 34 St. Station (Herald Square) - 1 min walk
  • New York W 32nd St. Station - 4 min walk
  • LaGuardia Airport (LGA) - 30 min drive

Restaurants

  • Capital One Cafe
  • ‪Monarch Rooftop - ‬1 min walk
  • ‪Keens Steakhouse - ‬2 min walk
  • ‪Taco Bell - ‬2 min walk
  • Roma Pizza & Restaurant

About this property

Kixby

Hotel near Herald Square in New York
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. A fitness center, a rooftop terrace, and multilingual staff are also featured at the business-friendly Kixby.

This New York hotel is smoke free.

  • 1 building
  • 195 guestrooms or units
  • 13 levels
  • 2 bars or lounges
  • Built in 1901
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Computer for guest use
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue
Kixby offers 195 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Similar properties

Rooftop terrace
CIVILIAN Hotel
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, 1,830 reviews
The price is CA $202
CA $236 total
includes taxes & fees
Feb 8 - Feb 9
CIVILIAN Hotel

Property amenities

Family friendly

  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (USD 65 per day); discounts available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: USD 24.50 for adults and USD 24.50 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with cable channels
  • Streaming services

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property's rooftop bar, The Lookup Roof Bar, is open in summer only (weather permitting). The rooftop terrace is available year-round to hotel guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per stay
  • Resort fee: USD 34.42 per accommodation, per night
The resort fee includes:
  • Faxes
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 24.50 for adults and USD 24.50 for children
  • Nearby parking fee: USD 65 per day(98 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. Onsite parties or group events are strictly prohibited. This property uses a grey water recycling system. Cashless payment methods are available for all transactions.

This property has a strict no-smoking policy. Violators will be subject to penalties (USD 250).

Property is also known as

Hotel Metro
Hotel Metro New York
Metro Hotel
Metro Hotel New York City
Kixby Hotel
Hotel Metro
Kixby New York
Kixby Hotel New York

Kixby Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1308 out of 1748 reviews
Rating 8 - Good. 309 out of 1748 reviews
Rating 6 - Okay. 81 out of 1748 reviews
Rating 4 - Poor. 22 out of 1748 reviews
Rating 2 - Terrible. 28 out of 1748 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

CASSANDRA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, friendly staff, excellent location.
Stayed 3 nights in Dec 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Sheila

Stayed 2 nights in Oct 2025

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay a
Stayed 5 nights in Oct 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and great staff. Very clean. Beds were ok… could use a refresh.
Stayed 2 nights in Oct 2025

10/10 Excellent

Patric

Stayed 1 night in Oct 2025

10/10 Excellent

John, Walnut Creek

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean, nice staff, great location.
Stayed 7 nights in Oct 2025

10/10 Excellent

Alex

Stayed 4 nights in Oct 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location and beautiful hotel with excellent service. Felt very, very safe for my first trip to NYC
Stayed 2 nights in Oct 2025

8/10 Good

RITA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goo
Stayed 6 nights in Oct 2025

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Jayme

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, excellent staff, modern and clean room. Would definitely stay here again!
Stayed 3 nights in Jul 2025

10/10 Excellent

Ella Rhonda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and our handicap room was just what we needed.
Stayed 4 nights in Oct 2025

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed 4 nights at the Kixby hotel. All the safe were great throughout that period. The room was very comfortable, good tea/coffee provided with a coffee machine. A Hair dryer, umbrella, dressing gown and Iron were placed in walk-in wardrobe for our use and a safe for valuables. Check-in was comprehensive and we were given a free water bottle each that we could use and take away. On the second floor at the top of the stairs there are water coolers and coffee in addition to what's in the room. We were also given vouchers to a glass of Prosecco each in the lobby bar brtween 5-7pm. The best thing we liked was its in a central location. There are a few bars ans restaurants and fast food places with 5 mins walk away. Its a block (5mins) walk from The Empire state building and 3 mins from Macy's and a subway within a few mins. Broadway and Times Sq are about 15mins walk. You can have a great view of the Empire State building from the roof terrace at night. All in all the hotel was in a really good location, and my only downside was its noisy as the trash trucks are around at 1-1.30am and again about 4am plus any emergency vehicles that seems very regular and the room windows blinds onto 35th st let in alot of light. All in all a really good choice for mid-town Mahattan.
Stayed 4 nights in Oct 2025

10/10 Excellent

Kamaria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super cute boutique hotel!

Our overnight stay in Manhattan was great but what made it even better was our stay at the Kixby Hotel! Our room was spacious, clean, and the bed was so comfortable. I loved the multiple shower heads and the water was nice and hot. The staff/service was excellent. I will recommend the Kixby to my family and friends. The next time we are in Manhattan the Kixby is my top choice!
Stayed 1 night in Oct 2025

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great sized room. Very clean. Most comfortable bed at hotel ever! Perfect location for exploring the city. Very friendly and helpful staff.
Stayed 3 nights in Oct 2025

10/10 Excellent

Mirta

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience from check in with Grace and Jay. They were amazing. Grace gave us all the information for a wonderful stay. The room was nice and clean and comfortable. We highly recommend.
Stayed 4 nights in Oct 2025

10/10 Excellent

Cynthia

Liked: Cleanliness
Recently refurbished and clean as a whistle, plus large rooms for NYC, comfortable beds, and a fabulous shower. We were pleasantly surprised by the Kixby and would stay there again. Can’t beat the proximity to Penn Station, Bryant Park, and the theater district.
Stayed 1 night in Oct 2025

10/10 Excellent

elyse, Columbus

Stayed 3 nights in Oct 2025

10/10 Excellent

Luke

Stayed 3 nights in Oct 2025

10/10 Excellent

Marla

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wet friendly staff who check-in with you during your stay to ensure your comfort; clean rooms, nice dining options!
Stayed 4 nights in Oct 2025

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
First time at a small boutique hotel and was very impressed. Short walk to Macy’s and a great restaurant Gaia across the street.
Stayed 1 night in Oct 2025

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was wonderful, location of the hotel was great. Very central to most things in NYC, and just steps from the subway. Bar was nice, too. The room was small, but still comfortable. We went on an particularly expensive weekend (sept 19-22)
Stayed 3 nights in Sep 2025

6/10 Okay

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was excellent "resort fee/service fee" is ridiculous. Everything about the hotel is first class but I could only give three stars due to the ridiculous service fee. At $32 dollars a night. I stayed there with family in three rooms for five nights and therefore was charged $450 for what was essentially four plastic water bottles. Whilst the hotel says it's also for tea, coffee, water, gym etc. I consider these to be standard hotel facilities and no reason to incur a further charge.
Stayed 5 nights in Oct 2025

10/10 Excellent

David

Stayed 2 nights in Oct 2025