For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
At this Midtown hotel, you'll be well placed to visit Times Square and Broadway, both steps away. 5th Avenue and Madame Tussauds Wax Museum are also within half a mile (1 km).
Free breakfast
This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast and free WiFi. Traveling for business? Take advantage of the 24-hour business center, express check-in, and conference center. There's a 24-hour health club on site, and laundry facilities and concierge services are also offered.
Free WiFi, flat-screen TVs
The soundproofed guestrooms offer free WiFi and hair dryers. Flat-screen TVs come with satellite channels, and other amenities include coffee/tea makers and safes.
Millennium Premier New York Times Square ratings based on 34 Verified Reviews
Review Summary
3.7
out of 5
3.5 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Millennium Premier New York Times Square
Everyone (12)Couples (8)Family (11)
5 out of 5
The concierge’ service was exceptional and room beautiful with spectacular views of NYC.
Posted by a verified traveller on 7 May 2021
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Comment from Hotel Management
8 May 2021
by Customer Service
Thank you for the amazing rating!
We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at Millennium Premier New York Time Square soon!
Thanks again and have a fantastic day!
1 out of 5
The room has no refrigerator or microwave there is no microwave in the hotel at all when I checked out she said her printer was not workin and she will email me my receipt soon as I left I got on my plane when landed I checked my email no receipt called no answer they don’t answer the phone and when you book they only tell you about the resort fees they don’t tell you it’s a extra 100 per a night
Posted by a verified traveller on 27 Apr. 2021
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Comment from Hotel Management
28 Apr. 2021
by Customer Service
We appreciate you sharing your feedback.
We are disappointed to hear that your stay with us did not meet your expectations. We strive to provide every guest with excellent experience and we regret that your stay with us did not reflect this. Please know that your concerns have been passed on to our management team so they can be properly addressed.
We hope to have the pleasure of hosting you again soon so we can show you the quality experience we know that we are capable of sharing with our guests.
5 out of 5
Staff is great very friendly felt very safe at Hotel close to many stores and bars.Very clean
Posted by a verified traveller on 11 Apr. 2021
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Comment from Hotel Management
12 Apr. 2021
by Customer Service
Thank you for sharing this glowing review!
We are delighted to hear about your experience at Millennium Premier New York Time Square! We truly appreciate your kind words regarding our team. It's wonderful that you felt valued by each member of our top-notch team. We strive to provide our guests with the warmest hospitality and most efficient service, so this is fantastic to hear! Your compliments are not only rewarding, but also encouraging.
We'd love to share another positive, fun experience with you in the future. Have a fantastic day!
4 out of 5
Easy Check-in, wonderful views. No mini fridge in room and parking was a block and a half away.
Posted by a verified traveller on 10 Apr. 2021
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Comment from Hotel Management
11 Apr. 2021
by Customer Service
Thank you for taking the time to share your review with us.
We're glad to hear you had such a great experience with us. We care about the satisfaction of our guests so we appreciate you letting us know what we can do to make your stay perfect. We'll make sure to communicate your feedback to our team.
We're looking forward to sharing an even more pleasant experience with you soon. Thank you again and have a wonderful day!
5 out of 5
Posted by a verified traveller on 7 Apr. 2021
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Comment from Hotel Management
18 Apr. 2021
by Customer Service
Thank you for sharing your perfect rating with us!
It's wonderful to see how much you appreciated your time at Millennium Premier New York Time Square! We want everyone to feel right at home at Millennium Premier New York Time Square. Being able to create a feeling of home is exactly what we aim to do!
We look forward to sharing another amazing experience with you soon!
2 out of 5
Overall: this is a 2.5 star property, at best.
The good: price was reasonable, location is good. The room and bath were a decent sized for NYC. Reasonably clean. Bed was firm, but OK. Offered free self/valet park a few blocks away, which offset the resort fee. Common areas were in decent condition. Staff did what they could, but service was inconsistent. They did let us check out an hour later, which was nice.
The bad: No luggage carts, and no bell service, so getting everything to the room was fun. Room was dated and worn. Stains on carpet and through room and bathroom. Smelled like it had been smoked in, and the bath was musty smelling. Furniture was in disrepair, with knobs falling off. VERY small closet had doors that opened only about 3/4 of the way, dragged on carpet. The safe was bolted onto the shelf, and had to put a towel in the safe to keep the bolt from damaging the laptops we put in there. Outlets were loose and some weren’t working. Shower was very small, though there was a tub as well. Shower was leaking, so it sprayed cold water on you as soon as you started the shower. The adjustment was broken, so it was on the hard “massage” setting all the time. Wallpaper was peeling. No luggage storage.
Overall, not a great experience. Wouldn’t go back.
Posted by a verified traveller on 6 Apr. 2021
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Comment from Hotel Management
7 Apr. 2021
by Customer Service
We appreciate you taking the time to share with us your feedback.
We're disappointed your time with us was anything less than perfect and that our condition of accommodations were not on par with our standards. We care deeply about the comfort and satisfaction of our guests so we also regret that our features and amenities didn't meet your expectations. Thank you again for sharing your concerns. We'll be sure to address this with the appropriate members of our team so that we may improve moving forward.
We do hope you give us another opportunity to share a more enjoyable experience with you soon.
1 out of 5
I have gotten in contact with the property about the conditions of the rooms & how it extremely affected myself and my guest. No one is available to speak and I’m overall very disappointed!
Posted by a verified traveller on 1 Apr. 2021
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Comment from Hotel Management
4 Apr. 2021
by Customer Service
Thank you for your feedback. We are extremely disheartened to hear how your stay turned out. Please contact me directly at the hotel to discuss your stay further.
1 out of 5
The room view was not as shown in the picture you couldn’t watch tv with the lights off and the bathroom was not clean.
Posted by a verified traveller on 30 Mar. 2021
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Comment from Hotel Management
1 Apr. 2021
by Customer Service
We appreciate the feedback.
We're disappointed your time with us was less than ideal. We care deeply about the satisfaction of our guests so we regret that our features and amenities didn't meet your expectations. Thank you again for your feedback. We'll be sure to address your concerns with our team moving forward.
We do hope you give us another opportunity to share a more positive experience with you soon.
4 out of 5
Excellent location. Friendly staff but don’t expect much from them during this Covid restrictions. Still I believe they can do better.
Posted by a verified traveller on 20 Mar. 2021
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Comment from Hotel Management
21 Mar. 2021
by Customer Service
Thank you for taking the time to leave us a 4/5 rating!
We're thrilled to know we've left you with a wonderful impression. We're looking forward to hosting you again so we can share an even better experience with you at our excellent location. Have a nice day!
3 out of 5
Staff are courteous. Room overall clean but couch we don’t use it all kind of stains all over. No blankets or comforter only one bedsheet on the bed.👎
Posted by a verified traveller on 16 Jan. 2021
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Comment from Hotel Management
21 Jan. 2021
by Customer Service
Thank you for taking the time to share your feedback.
While we're glad you enjoyed your time with us, we regret that your experience was anything less than perfect. We hold ourselves to a higher standard so we'll be sure to discuss your concerns with the appropriate members of our team so that we may improve moving forward.
We look forward to hosting you again so we can share with you the high caliper experience our guests are accustomed to.
About the Millennium Premier New York Times Square
WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. A 24-hour health club, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Millennium Premier New York Times Square. The hotel can provide concierge services and wedding services. This 4-star New York hotel is smoke free.
125 guestrooms or units
21 levels
To-go breakfast (free)
Business center (24 hours)
Conference center
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Express check-out
Staff is multilingual
Storage area for luggage
Tour and ticket information
Concierge
Wedding services available
Gift shop
Newspapers in lobby (free)
Bellhop
Elevator
No smoking on site
Family Friendly Amenities
Free WiFi
Soundproofed rooms
Laundry facilities
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Transport
Airport: John F. Kennedy International Airport (JFK) (28.1 km / 17.4 mi)
Train station: Grand Central - 42 St. Station (1.7 km / 1 mi)
Metro station: 5 Av Station (W. 42nd St.) (0.3 km / 0.2 mi)
Room Amenities
Millennium Premier New York Times Square offers 125 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This New York hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Flat-screen television
Satellite channels
Coffee maker
Shower
Housekeeping (daily)
Hair dryer
Safe
Toiletries (free)
Iron and ironing board
Desk
Blackout drapes
Sound-insulated rooms
Air conditioning
Ensuite bathroom
Connecting rooms available
Wardrobe or closet
Food & Drink
Guests are served free on-the-go breakfast daily from 7:00 AM to 10:00 AM.
Nearby Activities
Recreational amenities at the hotel include a 24-hour health club.
Hotel Policies
Check-in
Check-in time starts at 4 PM
Minimum check-in age is: 21
Check-in time ends at 3 AM
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pet Policy
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.
This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
No rollaway/extra beds available
No cribs (infant beds) available
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards not accepted
Staffed front desk
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Gloves are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available
No gap period between guest stays
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Property follows sanitization practices of SafeStay (AHLA - USA)
Fees
Guests will be asked to pay the following charges at the property:
Resort fee: USD 34.43 per accommodation, per night
The resort fee includes:
Fitness center access
Business center/computer access
Internet access
Phone calls
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Nearby parking fee: USD 50 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Premier Hotel New York
Premier New York
Premier Hotel
Premier New York Times Square Hotel
Premier New York Times Square
Premier New York Times Square Millennium Hotel
Premier New York Times Square Millennium
Premier Times Square Millennium Hotel
Premier Millennium Hotel
Premier Times Square Millennium
Premier Millennium
The Premier New York Times Square by Millennium
The Premier New York Times Square
The Premier Hotel a Millennium Property New York
Millennium Premier New York Times Square Hotel
Millennium Premier Times Square Hotel
Millennium Premier Times Square
The Premier Hotel New York
The Premier Times Square by Millennium
Premier New York City
Millennium Premier New York Times Square Hotel
Millennium Premier New York Times Square New York
Millennium Premier New York Times Square Hotel New York
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
