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5.0 out of 5

"Every staff person we met was gracious and helpful, from the front desk to the room service to the housekeeping and concierge and doormen staff. Also ... " More

By a verified traveller on Tue 22 Oct 2019

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Hotel Description

Family-friendly 5-star hotel near Madame Tussauds Wax Museum

In shopping district

At this Midtown hotel, you'll be well placed to visit 5th Avenue and Empire State Building, both within a 5-minute walk. Macy's and Grand Central Terminal are also within half a mile (1 km).

Business services

A restaurant and a bar/lounge are featured at this hotel. Families will appreciate the onsite laundry facilities and in-room childcare. WiFi in public areas is free.

Free Internet, comfy beds

The 234 guestrooms offer free WiFi and free wired Internet, LED TVs with satellite channels, and thoughtful touches like espresso makers and bathrobes. Other amenities include pillowtop beds, iPod docks, and refrigerators.

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$553* Per night/room 30 Nov. - 1 Dec.

Junior Suite (Empire State View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom (Empire State View)

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Langham, New York, Fifth Avenue ratings based on 10 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Langham, New York, Fifth Avenue

Everyone (7) Couples (1) Family (1)
5 out of 5
Every staff person we met was gracious and helpful, from the front desk to the room service to the housekeeping and concierge and doormen staff. Also the maintenance man who had to replace the remote for the bathroom TV (behind the mirror) after I accidentally got it wet so that just changing the battery couldn’t fix the problem of not being able to turn the TV off. Location, spacious room and spacious bathroo, plus wonderful staff made for a wonderful anniversary trip for my husband and me.

Posted by , from NYC on 22 Oct. 2019

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Comment from Hotel Management

23 Oct. 2019 by Richard Bussiere, Managing Director

Dear Madam, Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you and your husband enjoyed your stay with us. Thank you, as well, for making note of our staff in your review. We are very proud of the work they do to make our guests stay as memorable as possible. I hope that you will come back and see us again in the future!

5 out of 5
The staff was excellent . They were very helpful in a challenging weather situation in new your city.

Posted by on 18 Jul. 2019

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Comment from Hotel Management

23 Jul. 2019 by Richard Bussiere, Managing Director

Thank you for sharing your positive review of The Langham, New York! I am so happy that our staff was able to help you during the difficult weather we have been having in New York. I hope you will come back to see us again and in the future and, if you do, I hope the weather will be more cooperative.

5 out of 5
This hotel was amazing! The staff was excellent (especially Sean). They are very helpful and make sure your every need is met. I LOVE this place. This was my first visit to NYC and I was so impressed. Whenever I am in the city again I will most definitely stay at this hotel again.

Posted by on 31 Mar. 2019

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Comment from Hotel Management

1 Apr. 2019 by Richard Bussiere, Managing Director

Thank you for taking the time to share your positive review of The Langham, New York! I am so honored that you chose our hotel for your first visit to New York. I look forward to having the privilege of welcoming you back in the future.

5 out of 5
Absolutely great experience. The hotel staff was extremely friendly and helpful. They went above and beyond all expectations. Claudia at the front desk and all of her co workers were super friendly and seemed genuinely happy we were staying there. Carson was excellent. The room was clean, comfortable and luxurious. The staff made our 25th anniversary very special for us. Thanks for a great stay!

Posted by , from CLE, Ohio on 10 Jun. 2018

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Comment from Hotel Management

11 Jun. 2018 by Richard Bussiere, Managing Director

Dear Sir, Thank you for sharing your positive review of The Langham, New York! I am so happy that you enjoyed your stay with us. We are honored that you chose our hotel at which to celebrate your anniversary. Thank you, as well, for the compliments to our staff. I truly feel they are our greatest asset. I hope that you will return to see us again in the future.

5 out of 5
The staff was friendly and helpful. I would definitely stay there again.

Posted by on 28 May 2018

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Comment from Hotel Management

3 Jun. 2018 by Richard Bussiere, Managing Director

Thank you for sharing your positive review of The Langham, New York! I am so happy that you enjoyed your stay and I hope that we will have the privilege of welcoming you back very soon.

5 out of 5

Absolutely a great place to stay

Pros: Google search, Travelocity
All staff was extremely friendly and nice. We were given an upgrade to a larger room on the 6th floor. Thanks again for helping create a trip to remember. We will be back.

Posted by , from Los Angeles on 7 Dec. 2017

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Comment from Hotel Management

11 Dec. 2017 by Richard Bussiere, Managing Director

Dear Sir, Thank you for taking the time to share your positive review of The Langham, New York! I'm so happy that you enjoyed your stay with us and I hope that we will have the pleasure of welcoming you back again in the future.

5 out of 5

Great Hotel

Roam and view were fantastic! Staff was helpful, polite, and courteous!

Posted by on 14 Nov. 2017

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Comment from Hotel Management

17 Nov. 2017 by Richard Bussiere, Managing Director

Thank you for taking the time to provide your positive feedback about our hotel. I am so happy that you chose to stay with us when you were in New York and I hope you'll return to see us again in the future.

5 out of 5

Christmas in NYC

Location: 5th Avenue is a midway point between sites to see. Time Square and Rockafeller Center are 10 blocks north, Macy's 2 blocks West along with BryantPark
Langham Place is a wonderful hotel. Great location for visiting local NYC sites. We were able to upgrade to a suite that was wonderful for my family of 4. The extra bathroom and bed was great. Complimentary soft drinks and water were a nice surprise. The entire staff was helpful from recommending local places to visit and eat, to arranging transportation to airport. We have nothing negative to stay about our stay at the Langham Place

Posted by , from North Carolina on 31 Dec. 2016

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Comment from Hotel Management

3 Jan. 2017 by Richard Bussiere, Managing Director

Dear Madam, Thank you for taking the time to share your positive review of Langham Place, New York! I am honored that you chose to stay with us over Christmas. I hope that we will have the privilege of welcoming you back again in the future! Best wishes,

5 out of 5

Great location!

Pros: Everything! Modern decor and very clean
Location: Empire State Building was right down the street, close to shows and times square.
Great rooms and staff. Always welcoming and open the door every time we left and came back. Room was very clean and modern. Bathroom was extremely nice. Rain shower head huge bathtub....amazin!

Posted by on 25 Jul. 2016

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Comment from Hotel Management

by Richard Bussiere, Managing Director

Thank you for taking the time to share your positive review of Langham Place, New York! I hope that we will have the privilege of welcoming you back again very soon.

5 out of 5

Great location

Pros: Near Broadway theaters and great shopping on 5th Avenue, Langham Place is comfortable and accommodating. Rooms are spacious, clean, well maintained.
Cons: Only request - please add a tip envelop for the housekeeping staff.
Purpose of trip was a fun weekend to see a Broadway play and the Holiday lights of NYC. Langham Place was a central location for all we wanted to do and were able to walk everywhere. Convenient to subways if you wanted to travel that route. It has a good bar, good drinks to end the day watching the activity on 5th Avenue.

Posted by , from Detroit, MI on 8 Dec. 2015

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About the The Langham, New York, Fifth Avenue

Location 400 Fifth Avenue, New York, NY 10018

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 7500 square feet (697 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the luxury The Langham, New York, Fifth Avenue. For a fee, parking is available. This 5-star New York hotel is smoke free.

  • 1 building
  • 234 guestrooms or units
  • 27 levels
  • 7500 sq ft of conference space
  • 697 sq m of conference space
  • Built in 2010
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: John F. Kennedy Intl. Airport (JFK) (27 km / 16.8 mi)
  • Train station: New York W 32nd St. Station (0.9 km / 0.5 mi)
  • Metro station: 34 St. Station (Herald Square) (0.5 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Langham, New York, Fifth Avenue offers 234 accommodations with iPod docking stations and minibars. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 32-inch LED televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and espresso makers. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • Minibar
  • IPod dock
  • HD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Espresso maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 9:00 AM to noon.

The Langham, New York, Fifth Avenue has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 250 per pet, per stay
  • Only dogs are allowed
  • Weight limit: 20 lbs

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 42 and USD 50 for adults, USD 42 and USD 50 for children (approximately)
  • Valet parking fee: USD 80 per day
  • Pet fee: USD 250 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Langham Fifth Avenue
  • Langham Place
  • Langham Place Fifth
  • Langham Place Fifth Avenue
  • Langham Place Fifth Avenue Hotel
  • Langham Place Fifth Avenue Hotel New York
  • Langham Place Fifth Avenue New York
  • Langham Place New York Fifth Avenue Hotel
  • Langham Place New York Fifth Avenue
  • Langham New York Fifth Avenue Hotel
  • Langham Fifth Avenue Hotel
  • Langham New York Fifth Avenue
  • The Langham, New York, Fifth Avenue Hotel
  • The Langham, New York, Fifth Avenue New York
  • The Langham, New York, Fifth Avenue Hotel New York

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.