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Royal Laguna Villas By Magical Memories

3.5-star property
5000 Laguna Bay Circle, Kissimmee, FL 1-855-887-0424
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3.8 out of 5
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See all 48 Travelocity Reviews

"The property was in fact a community and gave the commodities of home. For example, swimming pool, gym and club house where you could sit and mingle o ... " More

By a verified traveller on Thu 01 Aug 2019

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Hotel Description

3.5-star vacation home near Fun Spot America

In suburbs

Within 6 miles (10 km) of this Kissimmee vacation home, you'll find Lake Buena Vista Factory Stores and Fun Spot America. Old Town is within 6 miles (10 km) and Orlando Vineland Premium Outlets is within 9 miles (15 km).

Fitness center

This vacation home features an outdoor tennis court and a fitness center. Guests will appreciate free perks like free self parking and WiFi in public areas. Laundry facilities are provided for your convenience.

Free WiFi, kitchens

The 130 homes feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. Washers/dryers, free WiFi, and living rooms are also available.

Villa, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Villa, 3 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 8 Max

Royal Laguna Villas By Magical Memories ratings based on 48 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Royal Laguna Villas By Magical Memories

Everyone (11) Couples (1) Family (15)
5 out of 5
The property was in fact a community and gave the commodities of home. For example, swimming pool, gym and club house where you could sit and mingle or just relax. We loved it and felt right at home as soon as we walked through the doors.

Posted by on 1 Aug. 2019

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Comment from Hotel Management

1 Aug. 2019 by Magical Memories

Thanks for staying with us. We appreciate your feedback and look forward to having you visit with us again. Sincerely, The Team at Magical Memories

5 out of 5
I WOULD REFER THIS PLACE TO EVERYBODY I MY SELF WHEN I GET A CHANCE TO GO TO ORLANDO AGAIN THIS WILL BE WHERE I WILL STAY AGAIN AND AGAIN

Posted by on 30 Jul. 2019

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Comment from Hotel Management

30 Jul. 2019 by Management

Hi There! Thank you so much for choosing to stay with us at Magical Memories. We are so pleased you enjoyed your trip and we would be thrilled to host you again on your next visit. Sincerely, The Team at Magical Memories

1 out of 5
There was mold in the bathroom Broken electrical outlets Long hair in the bed sheets No working televisions No house cleaning staff after 4:00 pm No manager on site after 5:00 pm A ridiculous cleaning fee when laundry detergent was all over the washer and dryer Dirty pillow cases

Posted by on 26 Jul. 2019

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Comment from Hotel Management

29 Jul. 2019 by Management

Hello- Thank-you for your feedback on your recent stay with us. We are sorry to hear about your unpleasant experience. We try our best to rectify any issues with our units as soon as we are made aware of them. This information will help us to reconcile these issues and meet expectations for our future guests. Sincerely, The Team at Magical Memories

5 out of 5
The property exceeded my expectations. It was very nice and clean. I just did not like the main office was far from the villa.

Posted by on 22 Jul. 2019

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Comment from Hotel Management

23 Jul. 2019 by Management

Hello- Thank you for staying with us. We are pleased to exceed expectations! We will soon have a more convenient check in process, we appreciate your feedback. We look forward to seeing your next time. Sincerely, The Team at Magical Memories

5 out of 5
We wete not bothered by neighbors was pleasant atmosphers

Posted by on 10 Jul. 2019

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Comment from Hotel Management

10 Jul. 2019 by Tiffany

Hello- We really appreciate your feedback and hope that we will have an opportunity for you to stay with us again soon. Sincerely, The Team at Magical Memories

2 out of 5
Upon entering the apartment, we found lots of dead bugs all on the floor by the front door, under the dining room table, on the kitchen floor and in rhe living room. Told the front desk that I was not going to sleep in that unit but was told they were booked and couldnt move me. I had to locate another hotel to stay in for the night and had to pay for it out of my own pocket. The next day Had to go back to "Magical Memories" to speak with a manager, that told me, the bugs were harmless. Not a great start to the vacation. Desk clerk did put me in another unit on a completely different property because someone checked out; however, did not offer reimbursement for the night I didnt stay in the bug infested unit.

Posted by on 30 May 2019

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Comment from Hotel Management

30 May 2019 by Ann

Thank-you for your feedback on your recent stay with us. We try our best to rectify any issues with our units as soon as we are made aware of them. This information will help us to reconcile these issues and meet expectations for our future guests. Sincerely, The Team at Magical Memories

2 out of 5
When we arrived to check in our property was not ready. The agent simply said it’s not her fault and I needed to wait. Nearly 2 hours later we were finally given the keys. Upon arrival there was a terrible smell (like a wet moldy smell) we went and bought some febreeze in hopes it would control the smell, it didn’t. We were booked for the week so after a couple days we called about the smell and a few other things, such as no water pressure, how dingy and dirty the place was and how patched up the place was. We never got a call back so we just continued our vacation. Upon check out we made complaints to the manager and showed pics. We were assured it would be handled and someone would be in touch. Needless to say it never happened even after several attempts to contact a manager. Basically you get what you pay for and that’s exactly what we got. I wouldn’t recommend this agency for your vacation mostly based on customer service and care and for our next vacation we will LISTEN to the reviews!

Posted by on 24 Apr. 2019

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Comment from Hotel Management

25 Apr. 2019 by Lana

Thank-you for your feedback on your recent stay with us. We are sorry to hear about your unpleasant experience. We try our best to rectify any issues with our units as soon as we are made aware of them. This information will help us to reconcile these issues and meet expectations for our future guests. Sincerely, The Team at Magical Memories

4 out of 5
The key we were given wouldn’t unlock the door to our villa and we stood outside at around 11pm for an hour waiting to be brought a key that would let us in. We had come a long distance and we were exhausted and we just wanted to go to bed. It was unfortunate. After that all was fine.

Posted by on 6 Apr. 2019

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Comment from Hotel Management

30 Apr. 2019 by Lana

Thank-you for your feedback on your recent stay with us. We try our best to reconcile any issues our guests may have as soon as we are made aware of them. This information will help us to reconcile these issues and meet expectations for our future guests. Sincerely, The Team at Magical Memories

3 out of 5
I liked the space and the cleanliness and that they had a laundry space. I didn’t like the bathrooms, they both worked poorly as the toilets and showers did not work properly. The pool key didn’t work.

Posted by on 29 Mar. 2019

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Comment from Hotel Management

29 Mar. 2019 by Lana

Thank-you for your feedback on your recent stay with us. We try our best to rectify any issues with our units as soon as we are made aware of them. This information will help us to reconcile these issues and meet expectations for our future guests. Sincerely, The Team at Magical Memories

5 out of 5
This was the first time I ever did something like this an I love it I love where the home was located. I love everything abut the home an yes I would do it again

Posted by on 24 Mar. 2019

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Comment from Hotel Management

25 Mar. 2019 by Lana

Thank-you for your feedback on your recent stay with us. We always love hearing from our satisfied guests and we look forward to having you visit with us again. Sincerely, The Team at Magical Memories

About the Royal Laguna Villas By Magical Memories

Location 5000 Laguna Bay Circle, Kissimmee, FL 34746

Property Features

Royal Laguna Villas By Magical Memories offers its guests an outdoor tennis court and a fitness center. Public spaces have free WiFi. Tour/ticket assistance, multilingual staff, and laundry facilities are also featured at Royal Laguna Villas By Magical Memories . Free self parking is available. This 3.5-star Kissimmee property is smoke free.

  • 130 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Tour and ticket information
  • ATM
  • No smoking on site

Family Friendly Amenities

  • Separate living room1
  • Free WiFi
  • Outdoor tennis court
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Orlando, FL (MCO-Orlando Intl.) (38.5 km / 23.9 mi)
  • Train station: Kissimmee Station (9.5 km / 5.9 mi)
  • Parking: Free self parking

Room Amenities

Royal Laguna Villas By Magical Memories offers 130 air-conditioned accommodations with washers/dryers and coffee/tea makers. These individually decorated and furnished accommodations have separate living rooms. Accommodations at this 3.5-star property have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations. This Kissimmee property provides complimentary wireless Internet access. Cable television is provided.

  • In-room kitchen
  • Washer and dryer
  • Dining room
  • Living room
  • Cable channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Air conditioning
  • Unique furnishings
  • Unique decor

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 5:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

The front desk is open daily from 9:00 AM - 5:00 PM.
The check-in location differs from the property location. To check in, go to 8132 W. IRLO BRONSON HWY, KISSIMMEE, FL 34747 (863-547-1050)
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation.

Guests will check-in at 2801 North Poinciana Blvd. Kissimmee, FL, 34746. Guests will be required to travel by vehicle to their assigned accommodation. Additional deposits may be required for community access. For more details, please contact the property using the information on the reservation confirmation received after booking.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. For more details, please contact the property using the information on the reservation confirmation received after booking.

The front desk at this property is open daily from 9:00 AM - 5:00 PM.
The check-in location differs from the property location. To check in, guests will need to go to 8132 W. IRLO BRONSON HWY, KISSIMMEE, FL 34747 (863-547-1050)
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 400.00 per pet, per stay (maximum USD 75 per stay)
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 25 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • Car required
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No pets or service animals allowed

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: USD 107.83 per accommodation, per stay
  • Resort fee: USD 79.00 per accommodation, per stay

The resort fee includes:

  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 400.00 per pet, per stay (maximum USD 75 per stay)
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Magical Memories
  • Magical Memories Villas
  • Magical Memories Villas Condo
  • Magical Memories Villas Condo Kissimmee
  • Magical Memories Villas Kissimmee
  • Magical Villas
  • Magical Memories Villas House Kissimmee
  • Magical Memories Villas House
  • Royal Laguna Villas By Magical Memories Kissimmee
  • Royal Laguna Villas By Magical Memories Private vacation home

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.