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Platinum Tower at Sandos Playacar All Inclusive

Property class: 4.5
4.5-star beachfront hotel near Playa del Carmen Main Beach

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Photo gallery for Platinum Tower at Sandos Playacar All Inclusive

A modern living room with a sofa, coffee table, and chairs, a large sliding glass door leading to a balcony with a view of the ocean.
A hotel with a stone facade, palm trees, and a sign reading "SANDOS".
A man and woman on a balcony with a patterned wall and lush greenery in the background.
A poolside scene with people relaxing by the water, palm trees, and a clear blue sky.
A beach with clear turquoise water, a person windsurfing, and a resort with buildings in the background.

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • All-inclusive
  • Spa
  • Parking included

Explore the area

View in a map
Paseo Xaman - Ha 1, Playa del Carmen, QROO, 77710
  • Place, Playacar Golf Club
    ‪13 min walk‬
  • Place, Xaman Ha Aviary
    ‪19 min walk‬
  • Place, Mayan Ruins of Playacar
    ‪4 min drive‬

Room options

View all photos for Platinum King Junior Suite - 2 Kids/Teens Stay Free

A modern hotel room with a large bed, a desk, a chair, a balcony with a view, and a ceiling fan.

Platinum King Junior Suite - 2 Kids/Teens Stay Free

  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Platinum King Junior Suite Ocean Front - 2 Kids/Teens Stay Free

A hotel room with a large bed, a seating area with chairs, a view of the ocean, and a decorative wall.

Platinum King Junior Suite Ocean Front - 2 Kids/Teens Stay Free

  • Ocean view
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Platinum King Master Suite - 2 Kids/Teens Stay Free

A modern bedroom with a large bed, a round wooden table, a built-in vanity, and a geometric-patterned headboard.

Platinum King Master Suite - 2 Kids/Teens Stay Free

  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Platinum King Master Suite Ocean Front - 2 Kids/Teens Stay Free

A modern bedroom with a geometric-patterned headboard, a large bed, bedside tables, and a bathroom with a bathtub and mirror.

Platinum King Master Suite Ocean Front - 2 Kids/Teens Stay Free

  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

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  • Pool
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  • All-inclusive
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About the area

Playa del Carmen

Beachside getaway.Your stay at this Playacar hotel places you within 2 miles (3 km) of Playa del Carmen Main Beach and Quinta Avenida. Playacar Golf Club and Plaza Paraiso are also within 2 miles (3 km).

What's nearby

  • Playacar Golf Club - 13 min walk - 1.1 km
  • Xaman Ha Aviary - 19 min walk - 1.6 km
  • Quinta Avenida - 3 min drive - 1.8 km
  • Mayan Ruins of Playacar - 4 min drive - 2.2 km
  • Playa del Carmen Main Beach - 7 min drive - 4.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪Hotel Riu Palace Riviera Maya - ‬5 min drive
  • ‪Don Rafael - ‬5 min drive
  • ‪Restaurante XUL-HA. Mayan cuisine. - ‬5 min drive
  • ‪Starbucks - ‬15 min walk
  • ‪Il Portico - ‬5 min drive

About this property

Platinum Tower at Sandos Playacar All Inclusive

4.5-star beachfront hotel near Playa del Carmen Main Beach
Platinum Tower at Sandos Playacar All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Platinum Tower at Sandos Playacar All Inclusive you can cool off in one of the 8 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 6 bars/lounges. This all-inclusive hotel also offers a complimentary water park, a complimentary children's club, and a children's pool. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Playa del Carmen hotel.

  • 35 guestrooms or units
  • 9 dining venues
  • 3 bars by the pool
  • 2 swim-up bars
  • 6 bars or lounges
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
Platinum Tower at Sandos Playacar All Inclusive offers 35 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Accommodations are furnished with double sofa beds. 50-inch Smart televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include hair dryers and fans. Housekeeping is provided daily.

The onsite spa has 22 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
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The price is CA $112
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Property amenities

Family friendly

  • 8 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free water park access
  • In-room sofa bed
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 swim-up bars
  • 3 poolside bars
  • 6 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 8 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Mini golf
  • Nightclub
  • Personal motorized watercraft
  • Pickleball
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room
  • Surfing/bodyboarding
  • Tennis
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 50-inch smart TV with cable channels

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Fan
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Platinum Tower at Sandos Playacar All Inclusive

Children and extra beds

  • Children are welcome.

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 500 per accommodation, per stay
  • Sanitation services: USD 5 per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and cash.

Property Registration Number 008-007-006284/2025 y 008-007-006285/2025

We should mention

  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Pets and service animals are not allowed on site.

Frequently asked questions

How close is Platinum Tower at Sandos Playacar All Inclusive to the airport?

Platinum Tower at Sandos Playacar All Inclusive is 20 mi (253-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Platinum Tower at Sandos Playacar All Inclusive?

As of Oct 5, 2026, prices found for a 1-night stay for 2 adults at Platinum Tower at Sandos Playacar All Inclusive on Oct 13, 2026 start from CA $398, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Platinum Tower at Sandos Playacar All Inclusive have an airport shuttle?

Airport shuttle services are not available at Platinum Tower at Sandos Playacar All Inclusive.

How close is Platinum Tower at Sandos Playacar All Inclusive to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Platinum Tower at Sandos Playacar All Inclusive offer free breakfast?

Platinum Tower at Sandos Playacar All Inclusive offers free buffet breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at Platinum Tower at Sandos Playacar All Inclusive?

No, there is no casino at this hotel, but Riviera Gran Casino (4-min drive) is nearby.

What time is check-in at Platinum Tower at Sandos Playacar All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Platinum Tower at Sandos Playacar All Inclusive?

This hotel offers free self parking.

Does Platinum Tower at Sandos Playacar All Inclusive have a pool?

Platinum Tower at Sandos Playacar All Inclusive features 8 outdoor pools and a children's pool.

Does Platinum Tower at Sandos Playacar All Inclusive have a restaurant?

Yes, there are 9 restaurants on site.

Does Platinum Tower at Sandos Playacar All Inclusive have a spa?

This hotel has a spa, which features Thai massages, reflexology, and body treatments.

How close is Platinum Tower at Sandos Playacar All Inclusive to downtown Playa del Carmen?

Platinum Tower at Sandos Playacar All Inclusive is 1.3 mi away from Playa del Carmen.

Platinum Tower at Sandos Playacar All Inclusive Reviews

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