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Best Western Big Bear Chateau

3.5 star property
3.5-star ski hotel near Snow Summit

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Photo gallery for Best Western Big Bear Chateau

Lobby
Seasonal outdoor pool
Exterior
Standard Room, 2 Queen Beds, Non Smoking, Balcony (Fireplace)
Restaurant
Reviews
8.6

Excellent

Popular amenities

  • Restaurant
  • Breakfast included
  • Parking included
  • Pool
  • Housekeeping
    HousekeepingHousekeeping
  • Hot tub
    Hot tubHot tub

Explore the area

Map
42200 Moon Ridge Rd, Big Bear Lake, CA, 92315
  • Popular LocationSnow Summit20 min walk
  • Popular LocationThe Village3 min drive
  • Popular LocationAlpine Slide at Magic Mountain4 min drive
  • AirportOntario, CA (ONT-Los Angeles - Ontario Intl.)78 min drive

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Balcony (Fireplace, and Balcony)

Iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Balcony (Fireplace, and Balcony)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony (Fireplace, and Balcony)

Iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Balcony (Fireplace, and Balcony)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony (Fireplace, and Balcony)

Iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Balcony (Fireplace, and Balcony)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (Fireplace, and Balcony)

Iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Bathtub (Fireplace, and Balcony)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Jetted Tub (Larger Room)

Standard Room, Multiple Beds, Non Smoking, Jetted Tub (Larger Room)

Standard Room, Multiple Beds, Non Smoking, Jetted Tub (Larger Room)

  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (Fireplace)

Iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Fireplace)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace

Iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Fireplace

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace

Iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Fireplace

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub (Fireplace, and Balcony)

Iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible, Bathtub (Fireplace, and Balcony)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Pool
Holiday Inn Resort The Lodge At Big Bear Lake, an IHG Hotel
Pool
Pet-friendly
Parking included
Free WiFi
4.0 out of 5, Very good, (1000)
The price is CA $317
per night
CA $377 total
includes taxes & fees
4 Jul - 5 Jul
Holiday Inn Resort The Lodge At Big Bear Lake, an IHG Hotel

About the area

Big Bear Lake

Near the slopes.Within a 15-minute walk of this Winter Park hotel, you'll find Bear Valley Community Hospital and Eagle Point. Interlaken Shopping Center and Lakeview Shopping Center are also within 2 miles (3 km).

What's nearby

  • Snow Summit - 20 min walk
  • The Village - 3 min drive
  • Big Bear Visitor Center - 4 min drive
  • Big Bear Marina - 4 min drive
  • Alpine Slide at Magic Mountain - 4 min drive

Getting around

  • Los Angeles - Ontario Intl. Airport (ONT) - 78 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Maggio's Pizza - ‬12 min walk
  • ‪Domino's Pizza - ‬2 min drive
  • ‪Mountain Munchies - ‬15 min walk
  • ‪Taco Bell - ‬2 min drive

About this property

Best Western Big Bear Chateau

3.5-star ski hotel near Snow Summit
Relax in the spa tub after a day on the slopes or enjoy the use of a fitness center. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site. Free breakfast is available. WiFi and wired Internet are free in public spaces. Free self parking is available.

This 3.5-star Big Bear Lake hotel is smoke free.

  • 80 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 2077 sq ft of conference space
  • 193 sq m of conference space
  • Cooked-to-order breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Big Bear Chateau offers 80 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This Big Bear Lake hotel provides wireless Internet access for a surcharge. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Arcade/game room
  • Refrigerator
  • Seasonal outdoor pool

Internet

  • Available in all rooms: WiFi (USD 1 per night)
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast
  • 1 restaurant
  • 1 bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Fitness center
  • Seasonal outdoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 1 per night (rates may vary)
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • The outdoor pool closes for the season in September.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Big Bear
Best Western Big Bear Chateau
Best Western Chateau Hotel Big Bear
Big Bear Best Western
Big Bear Chateau
Big Bear Chateau Best Western
Best Western Big Bear Chateau Hotel
Best Western Chateau
Best Big Bear Chateau Big Bear
Best Western Big Bear Chateau Hotel
Best Western Big Bear Chateau Big Bear Lake
Best Western Big Bear Chateau Hotel Big Bear Lake

Best Western Big Bear Chateau Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 553 out of 1001 reviews" "
Rating 8 - Good. 268 out of 1001 reviews" "
Rating 6 - Okay. 91 out of 1001 reviews" "
Rating 4 - Poor. 39 out of 1001 reviews" "
Rating 2 - Terrible. 50 out of 1001 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Nina

Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Priyanka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great very nice and quiet
Stayed 1 night in Mar 2024

10/10 Excellent

Dale

Stayed 1 night in Mar 2024

10/10 Excellent

David

Liked: Property conditions & facilities
Good stay
Stayed 1 night in Mar 2024

10/10 Excellent

Jennifer

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family had a great experience. We enjoyed the gym, game room, and hot tub. The room was on the small side but we had space for our luggage. The restaurant on site served tasty good portioned meals and the included breakfast was amazing, although it doesn’t open before 7am.
Stayed 1 night in Mar 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
I feel safe and comfortable.
Stayed 2 nights in Mar 2024

6/10 Okay

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gym equipment needs maintenance and an update.
Everything was ok but the gym equipment doesn't work properly.
Stayed 2 nights in Mar 2024

2/10 Terrible

Connie

Stayed 2 nights in Feb 2024

2/10 Terrible

brad

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay Away
Hotel is old and not in good shape.
Stayed 1 night in Feb 2024

8/10 Good

Jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024