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Aparthotel

Casa Turquesa - Near Luxury Avenue Shopping Mall

4.0 star property
4-star beachfront aparthotel near Hotel Zone Beaches

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Photo gallery for Casa Turquesa - Near Luxury Avenue Shopping Mall

Enjoy meals with a view of the pool and sea from this dining area.
Enjoy the ocean view from this balcony with a bathtub and two comfortable beds.
Stunning lobby with grand staircase, ornate table, and arched windows offering a view of the sea.
Enjoy ocean views from the spacious living area with a high ceiling, featuring a sofa set, dining table, and wooden staircase.
Enjoy the serene view from this room's sliding glass door, leading to an outdoor space with a lawn, palm trees, and a bench.

Popular amenities

  • Bar
  • Barbecue grill
  • Room service

Explore the area

Map
Cancun, QROO
  • Kukulcan Plaza Shopping Mall
    ‪1 min walk‬
  • Cancun Interactive Aquarium
    ‪13 min walk‬
  • La Isla Shopping Mall
    ‪14 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪24 min drive‬

Room options

View all photos for King Suite Ocean View

King Suite Ocean View | View from room

King Suite Ocean View

8.2 out of 10
Very good
(13 reviews)
  • Studio
  • Ocean view
  • Sleeps 4

View all photos for Presidential Suite

Presidential Suite | Living area

Presidential Suite

  • 2 bedrooms
  • Ocean view
  • Sleeps 8
  • 1 Queen Bed and 2 King Beds

View all photos for Suite, Garden View

In-room safe, individually decorated, individually furnished

Suite, Garden View

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Royal Suite

Royal Suite

Royal Suite

  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Honeymoon Suite

In-room safe, individually decorated, individually furnished

Honeymoon Suite

  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

Standard Room

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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About the area

Cancun

Beachfront retreat .Your stay at this Zona Hotelera aparthotel places you within 3 miles (5 km) of La Isla Shopping Mall and Iberostar Cancun Golf Course. Kukulcan Plaza Shopping Mall and Luxury Avenue Shopping Mall are also within half a mile (1 km).
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What's nearby

  • Kukulcan Plaza Shopping Mall - 1 min walk - 0.0 km
  • Marlin Beach - 5 min walk - 0.5 km
  • Cancun Interactive Aquarium - 13 min walk - 1.1 km
  • La Isla Shopping Mall - 14 min walk - 1.3 km
  • Aquaworld - 3 min drive - 2.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪La Veranda - ‬7 min walk
  • ‪El Fish Fritanga - ‬10 min walk
  • ‪Ilios Restaurant - ‬12 min walk
  • ‪mb Restaurant - ‬13 min walk
  • ‪Taboo Cancun - ‬18 min walk

About this property

Casa Turquesa - Near Luxury Avenue Shopping Mall

4-star beachfront aparthotel near Hotel Zone Beaches
There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. An outdoor pool, a library, and a terrace are also featured at the boutique Casa Turquesa - Near Luxury Avenue Shopping Mall. The aparthotel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis. You'll have access to the outdoor pool at a partner property.

Smoking is allowed in designated areas at this 4-star Cancun aparthotel.

  • 1 building
  • 30 guestrooms or units
  • 4 levels
  • Built in 1991
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • BBQ grill(s)
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Casa Turquesa - Near Luxury Avenue Shopping Mall offers 30 air-conditioned accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers with rainfall showerheads. This Cancun aparthotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Portuguese, Spanish

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Property amenities

Beach

  • On a white sand beach
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Car recommended
  • Free self parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)

Restaurants on site

  • El Mirador
  • Pool Bar

Dining

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 150 to 380 for adults and MXN 80 to 200 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Room service (limited hours)

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • Library
  • Piano

Outdoor areas

  • Barbecue grill
  • Terrace

Laundry

  • Dry cleaning/laundry service

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Designated smoking areas (fines apply)

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Guidebooks
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • In a shopping district
  • In an entertainment district
  • Near the ocean
  • On the waterfront

Things to do

  • Golfing nearby
  • Outdoor pool (guest access) nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 30 units
  • 4 floors
  • Beaux Arts architecture
  • Built in 1991
  • Individual decor
  • Individual furnishings
  • Reception hall

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Casa Turquesa - Near Luxury Avenue Shopping Mall

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 150 to 380 for adults, and MXN 80 to 200 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Casa Turquesa
Casa Turquesa Cancun
Casa Turquesa Hotel
Casa Turquesa Hotel Cancun
Casa Turquesa Hotel Tulum
Casa Turquesa Tulum
Casa Turquesa

Casa Turquesa - Near Luxury Avenue Shopping Mall Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 456 out of 1103 reviews
Rating 8 - Good. 267 out of 1103 reviews
Rating 6 - Okay. 146 out of 1103 reviews
Rating 4 - Poor. 110 out of 1103 reviews
Rating 2 - Terrible. 124 out of 1103 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Martha

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very duty no service falling apart pool dirty
Stayed 7 nights in Apr 2025

6/10 Okay

Gena

Pool is great, ocean view is beautiful. Older outdated hotel. Enjoyed the quietness, non competition for chairs at the pool or beach. Some nice art work on display. An alarming amount of feral cats sitting down by security gate. It was quite scary.
Stayed 3 nights in Apr 2025

8/10 Good

gladys

Travelled with family
Liked: Cleanliness
This is more of a couples hotel not a family type but it was ok. Be aware that our room had not much privacy almost if the walls were made out or paper not much insolation sounds proof. But again it was ok cause we didn’t spend much time in the room.
Stayed 3 nights in Apr 2025

6/10 Okay

William, Round Hill

Stayed 1 night in Apr 2025

4/10 Poor

matthew

Disliked: Cleanliness, room comfort

Terrible condition

The place really shouldn’t be offered by hotels.com. It’s falling apart and the photos don’t appropriately show you what to expect. Unless it was completely overhauled I would never stay there or recommend
Stayed 3 nights in Mar 2025

4/10 Poor

Emil

Travelled with partner
Disliked: Cleanliness, amenities
Muy buen servicio pero necesita tiempo para acomodar este acogedor lugar, con una buena administración puede ser un excelente lugar para descansar
Stayed 1 night in Apr 2025

8/10 Good

Jaskunwar

Travelled with partner
Liked: Cleanliness
Old but good option if you are looking to stay in the busy area
Stayed 5 nights in Feb 2025

8/10 Good

Sok

Travelled with partner
The service was great, the property was nice but definitely dated. We only stayed one night so the full experience was limited. The pool was great & beach access (had loungers & shade) awesome. Would stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness
The art is very good and the people are extremely nice and helpful
Stayed 3 nights in Mar 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed this stay. Nice staff, beautiful hotel, more old and less renovated than an all inclusive but I felt safe, bus stop nearby, pool side bar and restaurant for less than an all inclusive would’ve cost anyway. Would return.
Stayed 4 nights in Mar 2025

4/10 Poor

Omar, Roosevelt

Disliked: Cleanliness, amenities
The proptery is dated. It seems when just built it was really.nice, but it has not neen renovated. I.e shower doors.not clean. hot.tub outside room needs to be removed as junk. Door sill needs replacing. Fan blades are discolored. Bed is set on slab of concrete, thus it was too hard. Towel colors.were not white, so not sure if they were.properly clean. Bathroom fixtures and hardwares had built up oxidation on it. Walk way into property paver stoves were uneven and old. Hotel has great architecture and potential. View from foyer to sea is a million dollar view, but thats it. Elevator does not work. Wont say what my.wife says, she.saw.in the pool
Stayed 4 nights in Mar 2025

10/10 Excellent

Steven

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Camilo

Business traveller
Liked: Cleanliness, room comfort
Stayed 5 nights in Mar 2025

8/10 Good

alejandro contreras

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Imtiaz

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property is very arranged and very clean but lottle hit old. Rbats
Stayed 2 nights in Mar 2025

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Adolfo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was really good the people the service the room
Stayed 4 nights in Mar 2025

6/10 Okay

henry

Hotel is somewhat rustic with some modern touches. Staff was friendly. Beautiful art on the walls. Large rooms need updating, jacuzzi looked like it hadn't been used in years. Pool is nice but no entertainment. No music, pool bar is very unequipped. In house restaurant is mediocre. Private beach was the best part, clean and nice. Basically if you want solitude and quiet at the beach or the pool, this is it.
Stayed 2 nights in Mar 2025

10/10 Excellent

Adolfo

Travelled with family
Liked: Amenities, property conditions & facilities
Everything was nice and easy
Stayed 1 night in Mar 2025

8/10 Good

Douglas Duane

Disliked: Property conditions & facilities
Small, quiet place, not busy. Restaurant food was very good priced right. Outside grounds very nice. Maintenance of the small things not kept up. Not a deal breaker for me. My room was very large, bathroom exceptional! Enjoyed my 8 day stay. Would stay again, affordable.
Stayed 7 nights in Feb 2025

8/10 Good

Gwendolyn

Liked: Amenities
Disliked: Property conditions & facilities
Great for a quick trip to the beach!
Stayed 3 nights in Feb 2025

10/10 Excellent

Wendy J

Liked: Cleanliness, amenities, property conditions & facilities
Quiet, peaceful, beautiful… I didn’t want to leave. My room, 307, looked out to the sea and was perfect for what I needed. It had a huge tiled deck to watch the sunrise from (although you could watch it from bed) and the room was exactly as pictured. The little restaurant by the sea was delightful. Oscar and the other waiters took good care of me while dining and at the pool.The grounds are beautiful and well kept. Here again, everything is as pictured. I read several negative reviews about this hotel and all I can figure is that maybe they were thinking they paid three times the amount. I will return to this hotel..
Stayed 5 nights in Feb 2025

10/10 Excellent

Thomas

Stayed 8 nights in Jan 2025

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very enjoyable place to stay. The sculptures and paintings were fascinating and the location was close to everything.
Stayed 1 night in Feb 2025

2/10 Terrible

Zahava

Disliked: Cleanliness, property conditions & facilities
Very disappointed from last time a year ago. Everything is an old and dirty, the elevator not working.
Stayed 2 nights in Feb 2025