Beachside getaway
Within a 5-minute walk of the property, you'll find West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Arrecife de Puerto Morelos National Park. Moon Palace Golf Club and Xoximilco are also within 6 miles (10 km).
All-inclusive
This all-inclusive property features a casino, a full-service spa, and a nightclub. Relax with sun loungers and beach umbrellas, and enjoy a drink at one of the 5 beachside bars. Enjoy the 2 outdoor pools and free perks like buffet breakfast and valet parking.
28 Oct. 2023 by Guest Services Management.
Dear Sarah,I hope you are well. We wanted to take a moment to express our sincere appreciation for your recent stay at Hideaway at Royalton Riviera Cancún and for taking the time to leave us a positive rating. Your feedback is extremely valuable to us and motivates us to continue to provide the best possible service to our guests.We are pleased to hear that your experience at our hotel was satisfactory and that you enjoyed your stay with us. Our team works hard to ensure that every guest feels comfortable and welcome, and your kind words are an acknowledgement of their dedication. We are always here to serve you and hope you will consider staying with us again in the future. If you have any additional suggestions or comments on how we could further improve your experience at our hotel, please do not hesitate to share them with us.Once again, thank you for your confidence in us and for your positive rating. We look forward to welcoming you back in the near future.Yours sincerely,
24 Feb. 2024 by Expedia Ambassadors
Dear Infante,Thank you very much for taking the time to share with us your review about your stay at Hideaway Riviera Cancún. It is only through feedback such as yours that we can improve our services and offer our guests a stay according to their needs.Best regards,
21 Dec. 2023 by Expedia Ambassadors
We are glad that you and your loved ones enjoyed your time here with us, We loved having you around generating new amazing memories together that will cherish for a lifetime, we hope you visit us backHappy Holidays and Merry Christmas.
12 Aug. 2023 by Guest Services Management.
Thank you very much for your review, we are sorry we could not meet 100% of your expectations, if you like you can contact us on any of our platforms to follow up on your comments which are very important, regarding food after 8pm we find it somewhat strange as our restaurants close at 10 pm and our sports bar with food is open until 2am, however we will be aware of the comments you have shared with us. Hoping that everything is in order at home, we remain attentive for any other comments hoping to be able to host you again in the future.
26 Feb. 2023 by Hideaway at Royalton Riviera Cancun
Dear FeliciaWe appreciate your positive score regarding your recent stay with us. We will be glad to receive you once again in the not distant future.
5 May 2022 by Hideaway at Royalton Riviera Cancún.
Dear Traveler Thank you for having chosen our hotel as recent Vacation Destination. All customer feedback shared on this platform is of great importance to us as we always want to improve and perfect our services. If you should decide to visit us in the near future, we invite you to contact us personally prior to the arrival.
14 Apr. 2022 by Hideaway at Royalton Riviera Cancún.
Dear Traveler Thank you for having chosen our hotel as recent Vacation Destination. All customer feedback shared on this platform is of great importance to us as we always want to improve and perfect our services. If you should decide to visit us in the near future, we invite you to contact us personally prior to the arrival.
17 Mar. 2022 by Hideaway at Royalton Riviera Cancún.
Dear Traveler Thank you for having chosen our hotel as recent Vacation Destination. All customer feedback shared on this platform is of great importance to us as we always want to improve and perfect our services. If you should decide to visit us in the near future, we invite you to contact us personally prior to the arrival.
Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available daily. There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 beach bars, 6 swim-up bars, and 4 bars/lounges. Public spaces have free WiFi. This Beaux Arts property also offers a seasonal outdoor pool, a health club, and a spa tub. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 4.5-star Puerto Morelos property.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only offers 343 accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 49-inch plasma televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. This Puerto Morelos property provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.
Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.
Gourmet Marche - This buffet restaurant serves breakfast, lunch, and dinner.
Zen - This restaurant serves dinner only. Open daily.
Hunter Steak House - This restaurant serves lunch only. Open daily.
Grazie Italian Trattoria - This restaurant serves dinner only. Open daily.
Taj | Indian Cuisine - This restaurant serves dinner only. Open daily.
24-hour room service is available.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. Contactless check-in and contactless check-out are available.