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ibis Cancun Centro

3.0 star property
3-star hotel near Plaza Las Americas

Choose dates to view prices

Photo gallery for ibis Cancun Centro

Exterior
Desk, blackout drapes, soundproofing, free WiFi
Exterior
Lunch and dinner served, Regional cuisine
Business centre

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
Av Tulum Y Nichupte, Supermanzana 11 M2 L3, Cancun, QROO, 77504
  • Place, Royal Yak Casino and Sports Book
    ‪2 min walk‬
  • Place, Dubai Palace Casino
    ‪3 min walk‬
  • Place, Plaza Las Americas
    ‪5 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪30 min drive‬

Room options

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed

Double Room, 1 Double Bed

7.8 out of 10
Good
(117 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room, 1 Double Bed, Lagoon View

Desk, blackout drapes, soundproofing, free WiFi

Double Room, 1 Double Bed, Lagoon View

8.0 out of 10
Very good
(23 reviews)
  • Lagoon view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room, 2 Twin Beds

Double Room, 2 Single Beds

Double Room, 2 Twin Beds

7.4 out of 10
Good
(40 reviews)
  • Lagoon view
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

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About the area

Cancun

Downtown Cancun stay.With a stay at this Downtown Cancun hotel, you'll be steps from Royal Yak Casino and Sports Book and Dubai Palace Casino. Amerimed Hospital and Plaza Las Americas are also within half a mile (1 km).

What's nearby

  • Royal Yak Casino and Sports Book - 2 min walk - 0.2 km
  • Dubai Palace Casino - 3 min walk - 0.3 km
  • Plaza Las Americas - 5 min walk - 0.4 km
  • Plaza 28 - 3 min drive - 2.1 km
  • Las Palapas Park - 3 min drive - 2.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 15 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪Häagen-Dazs - ‬8 min walk
  • ‪Chili's Grill & Bar - ‬8 min walk
  • ‪Hooters - ‬7 min walk
  • ‪Toks - ‬7 min walk

About this property

ibis Cancun Centro

3-star hotel near Plaza Las Americas
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite business center.

A computer station is on site and WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and laundry facilities are also featured at ibis Cancun Centro. For a fee, parking is available.

This 3-star Cancun hotel is smoke free.

  • 1 building
  • 190 guestrooms or units
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Ibis Cancun Centro offers 190 accommodations with hair dryers and blackout drapes/curtains. 22-inch plasma televisions come with satellite channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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  • Air conditioning
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4.0 out of 5, Very good, 1,432 reviews
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CA $127 total
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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (MXN 120 per stay)
  • Covered valet parking on site (MXN 120 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MXN 290 for adults and MXN 145 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Shopping mall
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (71 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (24 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 22-inch plasma TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 350 per pet, per night, plus a deposit of MXN 1000 per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 13 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 290 for adults and MXN 145 for children
  • Covered self parking fee: MXN 120 per stay
  • Covered valet parking fee: MXN 120 per stay
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 350 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

Property Registration Number 002-025-001047/2026

We should mention

  • Up to 13 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cancun Centro

Centro Cancun

Ibis Cancun Centro

Ibis Centro Hotel Cancun

ibis Cancun Centro Hotel

Ibis Cancun Centro Hotel Cancun

ibis Cancun Centro Hotel

ibis Cancun Centro Cancun

ibis Cancun Centro Hotel Cancun

Frequently asked questions

How close is ibis Cancun Centro to the airport?

Ibis Cancun Centro is 9.7 mi (15-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at ibis Cancun Centro?

As of May 13, 2026, prices found for a 1-night stay for 2 adults at ibis Cancun Centro on May 18, 2026 start from CA $60, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does ibis Cancun Centro have an airport shuttle?

Airport shuttle services are not available at ibis Cancun Centro.

How close is ibis Cancun Centro to the beach?

This hotel is 13.4 mi (22-min drive) from Delfines Beach and 4.1 mi (11-min drive) from Playa Tortugas. Don't forget your sunscreen!

Does ibis Cancun Centro offer free breakfast?

Free breakfast isn’t provided at ibis Cancun Centro, but buffet breakfast is offered for a fee of MXN 290 for adults and MXN 145 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at ibis Cancun Centro?

No, there is no casino at this hotel, but Royal Yak Casino and Sports Book (4-min walk) and Dubai Palace Casino (5-min walk) are nearby.

What time is check-in at ibis Cancun Centro?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at ibis Cancun Centro?

Free parking is not available at this hotel. Self parking is available for MXN 120 per stay, and valet parking for MXN 120 per stay.

Does ibis Cancun Centro have a pool?

Ibis Cancun Centro does not have a pool.

Does ibis Cancun Centro have a restaurant?

Yes, there is a restaurant on site.

Does ibis Cancun Centro have a spa?

There are no spa services available at this hotel.

How close is ibis Cancun Centro to downtown Cancun?

Ibis Cancun Centro is 2.1 mi away from Cancun.

ibis Cancun Centro Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 685 out of 1260 reviews
Rating 8 - Good. 310 out of 1260 reviews
Rating 6 - Okay. 138 out of 1260 reviews
Rating 4 - Poor. 60 out of 1260 reviews
Rating 2 - Terrible. 67 out of 1260 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Ruth

Liked: Cleanliness, amenities
Great spotless hotel, good staff an a very friendly customer service
Stayed 4 nights in Feb 2026

8/10 Good

Anderson

Stayed 1 night in Feb 2026

10/10 Excellent

Ruth

Liked: Cleanliness, amenities, property conditions & facilities
The hotel in general is clean and the staff excellent especially Melissa. She assist me with the information regarding my stay in the hotel in the professional manner. No complaints
Stayed 4 nights in Feb 2026

10/10 Excellent

Marcel

Travelled with group
Liked: Cleanliness, staff & service, amenities
Yes great room accomodations
Stayed 2 nights in Feb 2026

10/10 Excellent

Anderson

Stayed 1 night in Feb 2026

6/10 Okay

Sivels

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities
room is too small
Stayed 3 nights in Jan 2026

10/10 Excellent

Christi

Liked: Cleanliness, staff & service
Thank you to the front desk staff for keeping my passport safe after I accidentally left it at the front desk.
Stayed 1 night in Feb 2026

8/10 Good

Sivels

Liked: Cleanliness, amenities, property conditions & facilities
Room area is small like a box of shoes. Staff is not friendly.
Stayed 2 nights in Jan 2026

8/10 Good

Marlet

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room
Stayed 1 night in Jan 2026

10/10 Excellent

Peter, Ft Myers

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel experience!
Stayed 2 nights in Jan 2026

8/10 Good

Liliana

Liked: Property conditions & facilities
Really kind and helpful staff, great location, room not super clean, no toothpaste
Stayed 1 night in Jan 2026

6/10 Okay

Igor, Sarasota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean very good . Air conditioner the control panel is very noisy and damaged. Breakfast good
Stayed 2 nights in Jan 2026

10/10 Excellent

aniria

Stayed 1 night in Dec 2025

8/10 Good

Zhoufu

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Es un buen hotel. Los chicos tienen muy buen servicio. Pero el baño de ducha muy pequeño.y cama es pequeña para parejas.
Stayed 1 night in Jan 2026

10/10 Excellent

Anderson

Stayed 2 nights in Dec 2025

10/10 Excellent

Marcel

Travelled with group
Liked: Cleanliness, staff & service, amenities
Very nice dtay
Stayed 5 nights in Dec 2025

10/10 Excellent

Marcel

Travelled with group
Liked: Cleanliness, staff & service, amenities
Everything was really nice. The room the staff the front desk were all friendly and accommodating 😁
Stayed 4 nights in Dec 2025

10/10 Excellent

Chinmay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 5 nights in Dec 2025

10/10 Excellent

Luci

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very kind and helpful. The area was super nice. Lots of stuff around the hotel. The room was clean with nice AC! Would definitely stay there again.
Stayed 1 night in Dec 2025

8/10 Good

Sumit

Liked: Cleanliness, property conditions & facilities
Centralised location, malls, Walmart right next to hotel. It has 7/11 across the street. Staff were very helpful. Clean and decent size room. Wish they had a kettle and small fridge.. They had a dispenser in lobby. It could have been in every floor.
Stayed 5 nights in Dec 2025

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff was super nice and accommodating. The room is small and basic but it’s clean and comfortable with a good view. Safe and nice neighborhood with many shops and services nearby (including a Walmart Express downstairs and a major shopping mall less than a 10 minute walk). This hotel worked perfectly for a travel day where paying for a beachside hotel doesn’t make sense, financially. Would stay again.
7th floor view, to the west.
Stayed 1 night in Dec 2025

10/10 Excellent

Massimo

Stayed 1 night in Dec 2025

10/10 Excellent

Celeste

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
For the cost, it is clean and has everything for a quick stay
Stayed 1 night in Dec 2025

8/10 Good

Kenneth

Disliked: Amenities
Staff was great! Room a little cramped.
Stayed 7 nights in Nov 2025

10/10 Excellent

Peter, Ft Myers

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Nov 2025