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ibis Cancun Centro

Property class: 3
3-star hotel near Plaza Las Americas

Choose dates to view prices

Photo gallery for ibis Cancun Centro

A modern hotel with a prominent 'ibis' sign, a glass facade, and a parking lot with several cars.
A bar area with stools, a TV screen, and shelves with various bottles.
A modern interior with red and white geometric wall design, multiple seating areas, and a reception desk with a computer.
A hotel room with two beds, a window with a view, a mounted TV, and a painting on the wall.
A restaurant with multiple dining tables set for guests, overhead pendant lighting, and a visible kitchen area in the background.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
Av Tulum Y Nichupte, Supermanzana 11 M2 L3, Cancun, QROO, 77504
  • Place, Royal Yak Casino and Sports Book
    ‪2 min walk‬
  • Place, Dubai Palace Casino
    ‪3 min walk‬
  • Place, Plaza Las Americas
    ‪5 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪30 min drive‬

Room options

View all photos for Double Room, 1 Double Bed

A hotel room with a bed, a desk with a laptop, a chair, a window with a view of a cityscape, and a closet.

Double Room, 1 Double Bed

8.0 out of 10
Very good
(132 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Lagoon View

A hotel room with two beds, a window with a city view, a framed artwork on the wall, and a wooden headboard.

Double Room, 1 Double Bed, Lagoon View

8.2 out of 10
Very good
(25 reviews)
  • Lagoon view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 2 Twin Beds

A hotel room with two beds, a large window with a city view, a bathroom with a sink and mirror, and a towel rack.

Double Room, 2 Twin Beds

7.4 out of 10
Good
(41 reviews)
  • Lagoon view
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

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About the area

Cancun

Downtown Cancun stay.With a stay at this Downtown Cancun hotel, you'll be steps from Royal Yak Casino and Sports Book and Dubai Palace Casino. Amerimed Hospital and Plaza Las Americas are also within half a mile (1 km).

What's nearby

  • Royal Yak Casino and Sports Book - 2 min walk - 0.2 km
  • Dubai Palace Casino - 3 min walk - 0.3 km
  • Plaza Las Americas - 5 min walk - 0.4 km
  • Plaza 28 - 3 min drive - 2.1 km
  • Las Palapas Park - 3 min drive - 2.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 15 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪Hooters - ‬7 min walk
  • ‪Sushi Itto - ‬8 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Flor De Lis - ‬4 min walk

About this property

ibis Cancun Centro

3-star hotel near Plaza Las Americas
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite business center.

A computer station is on site and WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and laundry facilities are also featured at ibis Cancun Centro. For a fee, parking is available.

This 3-star Cancun hotel is smoke free.

  • 1 building
  • 190 guestrooms or units
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Ibis Cancun Centro offers 190 accommodations with hair dryers and blackout drapes/curtains. 22-inch plasma televisions come with satellite channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Downtown Cancun
  • Pool
  • Restaurant
  • Air conditioning
  • Gym
4.1 out of 5, Very good, 1,455 reviews
The price is CA $85
CA $109 total
includes taxes & fees
Sep 28 - Sep 29
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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (MXN 120 per stay)
  • Covered valet parking on site (MXN 120 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MXN 290 for adults and MXN 145 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Shopping mall
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 on-site accessible parking spaces
  • Elevator (71 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (24 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 22-inch plasma TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 350 per pet, per night, plus a deposit of MXN 1000 per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 13 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 290 for adults and MXN 145 for children
  • Covered self parking fee: MXN 120 per stay
  • Covered valet parking fee: MXN 120 per stay
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 350 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • Up to 13 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cancun Centro
Centro Cancun
Ibis Cancun Centro
Ibis Centro Hotel Cancun
ibis Cancun Centro Hotel
Ibis Cancun Centro Hotel Cancun
ibis Cancun Centro Hotel
ibis Cancun Centro Cancun
ibis Cancun Centro Hotel Cancun

Frequently asked questions

How close is ibis Cancun Centro to the airport?

Ibis Cancun Centro is 9.7 mi (15-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at ibis Cancun Centro?

As of Sept 26, 2026, prices found for a 1-night stay for 2 adults at ibis Cancun Centro on Sept 30, 2026 start from CA $63, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does ibis Cancun Centro have an airport shuttle?

Airport shuttle services are not available at ibis Cancun Centro.

How close is ibis Cancun Centro to the beach?

This hotel is 13.4 mi (22-min drive) from Delfines Beach and 4.1 mi (11-min drive) from Playa Tortugas. Don't forget your sunscreen!

Does ibis Cancun Centro offer free breakfast?

Free breakfast isn’t provided at ibis Cancun Centro, but buffet breakfast is offered for a fee of MXN 290 for adults and MXN 145 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at ibis Cancun Centro?

No, there is no casino at this hotel, but Royal Yak Casino and Sports Book (4-min walk) and Dubai Palace Casino (5-min walk) are nearby.

What time is check-in at ibis Cancun Centro?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at ibis Cancun Centro?

Free parking is not available at this hotel. Self parking is available for MXN 120 per stay, and valet parking for MXN 120 per stay.

Does ibis Cancun Centro have a pool?

Ibis Cancun Centro does not have a pool.

Does ibis Cancun Centro have a restaurant?

Yes, there is a restaurant on site.

Does ibis Cancun Centro have a spa?

There are no spa services available at this hotel.

How close is ibis Cancun Centro to downtown Cancun?

Ibis Cancun Centro is 2.1 mi away from Cancun.

ibis Cancun Centro Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 724 out of 1272 reviews
Rating 8 - Good. 298 out of 1272 reviews
Rating 6 - Okay. 133 out of 1272 reviews
Rating 4 - Poor. 54 out of 1272 reviews
Rating 2 - Terrible. 63 out of 1272 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice staff.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great,the staff was courteous and the breakfast bar was clean and the food was great. Parking also was nice.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Yes great room accomodations
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Great spotless hotel, good staff an a very friendly customer service
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel experience!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excellent staff clean room good location
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed there for a quick business visit. Clean room, great staff, and the amenities included everything I needed for a short stay. There's a Walmart and coffee shop right next to the hotel which adds even more convenience and a huge mall a couple of blocks away. The area is safe and quiet. I would definitely recommend this hotel.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
For the cost, it is clean and has everything for a quick stay
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were so helpful! Everything was very clean and it’s also in a great location. I hope I can come back soon. I didn’t have enough time there or in all of Cancun
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Amenities, property conditions & facilities
The place is good for relaxing.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Everything was really nice. The room the staff the front desk were all friendly and accommodating 😁
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went for work overall it was a wonderful stay a little noisy but is tolerable
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Staff & service
Excelente
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Attached to a Walmart market for convenience. Walkable to the mall.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Yes the staff was super nice and accommodating. Room was clean and I would recommend this hotel to family and friends.
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very nice dtay
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very kind and helpful. The area was super nice. Lots of stuff around the hotel. The room was clean with nice AC! Would definitely stay there again.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Very near to the largest Mall in Cancun, and great staff! With PARKING!
Stayed 4 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is well located and functional. There is Walmart supermarket within the building complex which makes it very convenient for incidentals. The property is clean and the majority of the staff were friendly and helpful. The buffet breakfast is OK but not as varied as the one at sister property in Merida. Good enough for a one day stay. Reasonably priced, especially when considering prices in Cancun. My room had a view of the lagoon, but the window could use a good wash to really enjoy it. Overall, the property met my needs and I would consider staying there again.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everithyng was ok...
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Disliked: Amenities
Good location for one night.
Stayed 1 night in Jun 2025