Moon Palace Cancun - All-Inclusive

4.5-star beachfront property near Moon Palace Golf Club

Choose dates to view prices

Where to?

Dates

April 2026

May 2026

Couples treatment rooms, sauna, hot tub, steam room, Turkish bath

Premium bedding, down comforters, memory foam beds, free minibar

Overview
Rooms
Location
Policies

Very good

Popular amenities

Parking included
Free WiFi

Explore the area

Carretera Cancun-Chetumal Km. 340, Cancun, QROO, 77500

Place, Grand Outlet Riviera Maya
‪6 min walk‬
Place, Xoximilco
‪10 min walk‬
Place, Moon Palace Golf Club
‪16 min walk‬
Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
‪9 min drive‬

Room options

Superior Governor Suite

Exceptional

Ocean view
90 sq m
Sleeps 4
1 King Bed

Swim Up Suite

Garden view
45 sq m
1 bedroom
Sleeps 4
1 King Bed OR 2 Double Beds

Superior Two Bedroom Presidential Suite

Sea view
90 sq m
2 bedrooms
Sleeps 6
1 King Bed and 2 Double Beds

Superior Honeymoon Suite - King Size Bed

Wonderful

Partial sea view
45 sq m
Sleeps 2
1 King Bed

Superior Two Bedroom Suite Golf Course View

Golf view
90 sq m
2 bedrooms
Sleeps 6
1 King Bed and 2 Double Beds

Superior Deluxe Garden View

Wonderful

Garden view
45 sq m
1 bedroom
Sleeps 2
1 King Bed OR 2 Double Beds

Superior Deluxe Garden View (Book 4 nights, Get 2 nights in Punta Cana)

Exceptional

Garden view
45 sq m
Sleeps 4
1 King Bed OR 2 Double Beds

Superior Deluxe Ocean View - Book 4 nights, get 2 free in Punta Cana

Ocean view
45 sq m
Sleeps 4
1 King Bed OR 2 Double Beds

Three-Bedroom Villa with Golf Course View

3 bedrooms
Sleeps 8
2 King Beds and 2 Double Beds

Superior Family Deluxe - Kids & Teens Stay Free

Very good

Garden view
90 sq m
2 bedrooms
Sleeps 6
1 King Bed and 2 Double Beds

Superior Deluxe Garden View - Kids & Teens Stay Free

Good

Garden view
46 sq m
1 bedroom
Sleeps 4
1 King Bed OR 2 Double Beds

Superior Deluxe Ocean View - Kids & Teens Stay Free

Good

Ocean view
45 sq m
Sleeps 4
1 King Bed OR 2 Double Beds

Superior Junior Suite Golf Course View with Golf Cart Included

Exceptional

Golf view
38 sq m
1 bedroom
Sleeps 2
1 King Bed

About the area

Cancun

Beachside getaway.You'll be within 3 miles (5 km) of Moon Palace Golf Club and 9 miles (15 km) of Riviera Cancun Golf Resort. Delfines Beach and El Rey Ruins are within 12 miles (20 km).

What's nearby

Go Grand Outlet Riviera Maya - 2 min walk - 0.2 km
Grand Outlet Riviera Maya - 6 min walk - 0.6 km
Xoximilco - 10 min walk - 0.9 km
Moon Palace Golf Club - 16 min walk - 1.3 km
El Tinto Golf Course - 2 min drive - 3.2 km

Getting around

Cancun Intl. Airport (CUN) - 8 min drive

Restaurants

‪Grand Lobby Bar - ‬6 min drive
‪The Grill - ‬9 min drive
‪Lobby Bar - ‬7 min drive
‪Boulangerie - ‬7 min drive
‪Grand Central Buffet - ‬7 min drive

About this property

Moon Palace Cancun - All-Inclusive

4.5-star beachfront property near Moon Palace Golf Club

Moon Palace Cancun - All-Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with free beach club on site and umbrellas. Summer fun is a breeze at Moon Palace Cancun - All-Inclusive, where you can play a round of golf at the golf course, cool off in one of the 7 outdoor swimming pools, and enjoy a treatment at the full-service spa.

A free manager's reception is offered daily. There are 16 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 9 swim-up bars and 11 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Cancun property.

1334 guestrooms or units

3 levels

16 buildings

16 dining venues

9 swim-up bars

11 bars or lounges

2 coffee shops

Nightclub

Karaoke

Manager's reception (free)

Deli

Kid's club (free)

Supervised kid's activities (free)

Childcare (surcharge)

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Poolside lounge chairs

Umbrellas for the pool

Coffee in lobby

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff is multilingual

Storage area for luggage

Front-desk safe

Tour and ticket information

Concierge

Wedding services available

Game room or arcade

Pool or billiards table

Terrace

Garden

Gift shop

Beauty salon

Television in lobby

Onsite shopping

Bellhop

Elevator

Smoking in designated areas

Water dispenser

Lockers available

Bar by the pool

Moon Palace Cancun - All-Inclusive offers 1334 accommodations with indoor private hot tubs and free minibar items. Rooms open to balconies. Memory foam beds feature down comforters and premium bedding. 55-inch Smart televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Cancun property provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include laptop-compatible safes and espresso makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

The onsite spa has 36 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Pool
Breakfast included
All-inclusive
Spa

CA $643 total

includes taxes & fees

Apr 14 - Apr 15

Pool
Hot tub
Breakfast included
All-inclusive

CA $458 total

includes taxes & fees

Apr 17 - Apr 18

Property amenities

Family friendly

7 outdoor pools
Arcade/game room
Baby toys
Babysitting (surcharge)
Children's games
Children's pool
Children's toys
Free children's club
Free supervised activities for children
Laundry facilities
Lifeguards on site
Mini golf
Playground
Snack bar/deli
Soundproofed rooms
Waterslide

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi

Parking and transportation

24-hour roundtrip airport shuttle on request for a surcharge
Free uncovered self parking on site
Free uncovered valet parking on site

Food and drink

11 bars/lounges
16 restaurants
2 coffee shops/cafes
9 swim-up bars
A poolside bar
Coffee and tea in common areas
Free daily manager's reception
Private picnics
Snack bar/deli

Things to do

2 outdoor tennis courts
27-hole golf course
7 outdoor pools
Arcade/game room
Basketball
Beach volleyball
Beach yoga
Billiards/pool table
Children's pool
Concerts/live shows
Designer stores
Evening entertainment
Fitness classes
Foosball table
Free beach club
Free children's club
Full-service spa
Games
Golf
Golf carts
Golf clubhouse
Golf driving range
Golf lessons
Gym
Karaoke
Kayaking
Mini golf
Nightclub
Pilates classes
Playground
Pro golf shop
Sauna
Shopping
Steam room
Table tennis
TV in common areas
Water sports equipment
Waterslide
Windsurfing

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Accessible shuttle
Elevator (78 inch wide door)
Front entrance ramp
Handrails in stairways (24 inches high)
Smooth flooring in room
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchairs on site

Room amenities

Entertainment

55-inch smart TV with cable/satellite channels
Pay movies

Bedroom

Blackout drapes
Down comforter
Hypo-allergenic bedding
Memory foam mattress
Premium bedding

Bathroom

Bathrobes
Free toiletries
Hair dryer
Separate bathtub and shower
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Food and drink

24-hour room service
Champagne service
Espresso maker
Free bottled water
Free stocked minibar
Meal delivery service
Restaurant dining guides

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Desk chair
Energy-saving switches in guestrooms
Free local calls
Free long-distance calls
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting
Phone
Recycling
Soundproofed rooms
Water-efficient showers
Water-efficient toilets
Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

This property comprises 2 sections, Moon Palace Nizuc and Moon Palace Sunrise. Guestrooms are assigned in either section prior to check-in and guests will be notified of their room location upon arrival at the resort. Guests have access to facilities and services at both sections of the resort.

Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.

Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Airport shuttle fee: USD 26 per person (roundtrip)
Airport shuttle fee per child: USD 26 (roundtrip), (up to 17 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

This property uses eco-friendly cleaning products

Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Property Registration Number 005-007-000963/2025

We should mention

Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Moon Palace Golf Resort All Inclusive

Moon Palace Golf Resort All Inclusive Cancun

Moon Palace Resort All Inclusive

Moon Palace Golf Cancun

Moon Palace Cancún All Inclusive All-inclusive property Cancun

Moon Palace Cancún All Inclusive Cancun

Moon Palace Cancun - All-Inclusive Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8/10 Good

Tanisha, scappoose

Feb 14, 2026

Stayed 7 nights in Oct 2025

10/10 Excellent

Ryan

Jan 6, 2026

Stayed 6 nights in Dec 2025

10/10 Excellent

Brenda Ann

Jan 6, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Food was very good, staff friendly and professional and very nice rooms!

Stayed 7 nights in Dec 2025

4/10 Poor

John

Travelled with family

Jan 6, 2026

Liked: Property conditions & facilities

Disliked: Cleanliness, amenities

Rooms were old and dirty. Water park not included always trying upsale on the Grand.

Stayed 7 nights in Dec 2025

10/10 Excellent

Stacy, Cold Lake

Jan 6, 2026

Stayed 1 night in Jan 2026

6/10 Okay

Sonal

Jan 5, 2026

Stayed 4 nights in Dec 2025

10/10 Excellent

Yuta

Jan 4, 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent!

Stayed 3 nights in Dec 2025

6/10 Okay

chandra, Cumming

Jan 4, 2026

Stayed 1 night in Dec 2025

6/10 Okay

Patricia

Jan 4, 2026

Stayed 5 nights in Dec 2025

8/10 Good

Elizabeth

Jan 3, 2026

Stayed 14 nights in Dec 2025

10/10 Excellent

Stephanie

Jan 3, 2026

Stayed 5 nights in Dec 2025

8/10 Good

Sonal

Jan 3, 2026

Liked: Cleanliness, staff & service

Stayed 10 nights in Dec 2025

10/10 Excellent

Jeevan

Jan 3, 2026

Yes

Stayed 6 nights in Dec 2025

10/10 Excellent

Hussein

Jan 3, 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Dec 2025

10/10 Excellent

Rebecca

Jan 2, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Room and grounds were beautiful, clean, and well-staffed. Jesus helped with check-in and anything we needed. Lots for my teenage son to do, and felt safe around entire property. Only downfall is not much you can use Expedia credits on- spa was booked. Highly recommend

Stayed 5 nights in Dec 2025

6/10 Okay

Nazzareno

Jan 2, 2026

Liked: Property conditions & facilities

Disliked: Amenities

Hard to book restaurants. Had to fight to get the two-beds room I requested. Booked trip for 4 to Isla de mujeres but when two people got sick they refused to cancel two of for charges. Then due to poor weather you asked permission to transfer to another boat, which I granted in exchange for cancellation of two tickets. This time you agreed. Conclusion: no customer service culture. Paying in advance leaves the customer in a weak position and you take advantage of it.

Stayed 4 nights in Dec 2025

2/10 Terrible

AMANDA

Travelled with family

Jan 1, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

The room was decent, but not fully cleaned. The table had sticky spills and water rings all over it. So didn't give much confidence on the quality of how everything else was cleaned. Our check in experience was horrible. We booked 4 rooms, one of the rooms had 3 people and we were supposed to have 2 queens. They gave us a king size bed and said they would bring a rollaway bed for the night because they didn't have the right room available. We checked in around 4pm, went back to front desk around 11pm to ask if anything had opened up with a room for 2 beds and the lady at the front counter was beyond rude and said when booking with Expedia you don't get a guarantee what type of bed you get?! We still had to address the rollaway not being delivered since that was the only option and it was almost midnight. The guy at this point we were talking to, again rude, said they were working on it. I said I wanted an actual time since it was so late and he said 20 minutes. They finally delivered the bed, no sheets, blankets or pillows! The next day we tried to book dinner reservation for 2 evenings and the lady said nothing was available. Jesus, our Expedia point of contact, got us in the right room with 2 actual beds and had us dinner reservations booked in a matter of minutes. If we could rate specific staff members we would give Jesus all the 5 stars, he was absolutely wonderful and helped make the mess of this stay as pleasant as he could but we will never return to the property!

Stayed 3 nights in Dec 2025

10/10 Excellent

Nefi, Eagle Mountain

Travelled with family

Jan 1, 2026

Liked: Cleanliness, amenities, property conditions & facilities

We had a fantastic experience during our stay at Moon Palace Cancun. The resort was beautiful, the service was excellent, and every staff member we interacted with was friendly and attentive. From the food to the amenities, everything contributed to a relaxing and enjoyable vacation. It was awesome for our end-of-year family vacation. Well maintained rooms and overall hotel accommodations. We truly enjoyed our time here and will definitely be coming back. Highly recommended for anyone looking for a great all‑inclusive getaway!

Stayed 5 nights in Dec 2025

8/10 Good

Shraddha

Travelled with family and small children

Dec 31, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Beautiful property

Stayed 9 nights in Dec 2025

8/10 Good

Satinder Pal

Travelled with family and small children

Dec 31, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was very crowded and it took long to get the services we ordered. Secondly it was very hard to get reservations in the restaurants.

Stayed 5 nights in Dec 2025

6/10 Okay

LOKESH

Travelled with family

Dec 30, 2025

Liked: Cleanliness, property conditions & facilities

- Too much marketing push: hotel need to stop marketing and avoid customers time. - resort credit has no meaning - since we really can’t use it without paying additional money and use of resort credits are very limited to only small irrelevant items/ activities. - stop marketing oust during check in / check out and waste our time. We are at Moon resort to have a good time and not waste our time listening to your marketing pitch.

Stayed 4 nights in Dec 2025

10/10 Excellent

Lidong

Dec 30, 2025

Stayed 5 nights in Dec 2025

6/10 Okay

Hemant

Travelled with family and small children

Dec 30, 2025

Disliked: Amenities

Didn't get any reservations in the restaurants throughout the stay. Hotel staff inlu trying to upsell promotions. Lack of courtesy considering this is a hospitality industry..Will travel to Cancun in future but never to MoonPalace again

Stayed 3 nights in Dec 2025

10/10 Excellent

Jatin

Travelled with family

Dec 30, 2025

Liked: Cleanliness, staff & service, amenities

Great views, the balcony with the hammock looking into both lush and deep greenery while also looking over at the beautiful Caribbean Sea is a true pleasure. Service is fast. The ambiance extraordinary!!

Stayed 4 nights in Dec 2025

10/10 Excellent

DARIN

Dec 29, 2025

Liked: Cleanliness, amenities, property conditions & facilities

The service was excellent. Room was cleaned and refreshed multiple times every day. The employees are friendly and always go out of their way to make everything perfect.

Stayed 9 nights in Dec 2025

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Hotels

Moon Palace Cancun - All-Inclusive

Choose dates to view prices

Photo gallery for Moon Palace Cancun - All-Inclusive

Reviews

Popular amenities

Explore the area

Room options

View all photos for Superior Governor Suite

Superior Governor Suite

View all photos for Swim Up Suite

Swim Up Suite

View all photos for Superior Two Bedroom Presidential Suite

Superior Two Bedroom Presidential Suite

View all photos for Superior Honeymoon Suite - King Size Bed

Superior Honeymoon Suite - King Size Bed

View all photos for Superior Two Bedroom Suite Golf Course View

Superior Two Bedroom Suite Golf Course View

View all photos for Superior Deluxe Garden View

Superior Deluxe Garden View

View all photos for Superior Deluxe Garden View (Book 4 nights, Get 2 nights in Punta Cana)

Superior Deluxe Garden View (Book 4 nights, Get 2 nights in Punta Cana)

View all photos for Superior Deluxe Ocean View - Book 4 nights, get 2 free in Punta Cana

Superior Deluxe Ocean View - Book 4 nights, get 2 free in Punta Cana

View all photos for Three-Bedroom Villa with Golf Course View

Three-Bedroom Villa with Golf Course View

View all photos for Superior Family Deluxe - Kids & Teens Stay Free

Superior Family Deluxe - Kids & Teens Stay Free

View all photos for Superior Deluxe Garden View - Kids & Teens Stay Free

Superior Deluxe Garden View - Kids & Teens Stay Free

View all photos for Superior Deluxe Ocean View - Kids & Teens Stay Free

Superior Deluxe Ocean View - Kids & Teens Stay Free

View all photos for Superior Junior Suite Golf Course View with Golf Cart Included

Superior Junior Suite Golf Course View with Golf Cart Included

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About the area

Cancun

What's nearby

Getting around

Restaurants

About this property

Moon Palace Cancun - All-Inclusive

Similar properties

Moon Palace Nizuc - All inclusive

Property amenities

Family friendly

Internet

Parking and transportation

Food and drink

Things to do

Accessibility

Room amenities

Entertainment

Bedroom

Bathroom

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Optional extras

You need to know

We should mention

Property is also known as

Moon Palace Cancun - All-Inclusive Reviews

Reviews

Very good

8.6/10

8.6/10

8.6/10

8.6/10

Reviews

8/10 Good

Tanisha, scappoose