Hotel Riu Palace Kukulkan - Adults Only - All Inclusive

4.5 star property
4.5-star beachfront hotel near Hotel Zone Beaches

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Photo gallery for Hotel Riu Palace Kukulkan - Adults Only - All Inclusive

Relax by the oceanfront pool surrounded by lounge chairs and palm trees.
Creator video
Relax on the beach with a clear ocean view from the balcony, featuring a seating area and amenities at your fingertips.
Welcome to our luxurious lobby, featuring a central seating area with sofas and ottomans, a modern light fixture, and a sleek reception desk.
Relax in a spacious indoor area with ocean views, featuring comfortable seating and a modern design.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
Boulevard Kukulcan km 12, Zona Hotelera, Cancun, QROO, 77500
  • Marlin Beach
    ‪5 min walk‬
  • Cancun Interactive Aquarium
    ‪5 min walk‬
  • La Isla Shopping Mall
    ‪6 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪24 min drive‬

Room options

Junior Suite Ocean View Elite Club (M)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (E)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (E)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club | E)

  • 39 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (E)

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club | E)

  • 59 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Elite Club | C)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Partial Ocean View (U)

9.2 out of 10
Wonderful
(89 reviews)
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club | C)

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (L)

10.0 out of 10
Exceptional
(2 reviews)
  • 39 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite Vista Mar (M)

9.4 out of 10
Exceptional
(6 reviews)
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Front Elite Club -L)

  • 39 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club, B2C-US)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Partial Sea View (L)

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Sea View (L)

  • 39 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club - L)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Ocean View (Elite Club - L)

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite Ocean Front Elite Club (U)

8.8 out of 10
Excellent
(14 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club, B2C-US)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club | B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite (B2C-CA)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club | B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Sea View (B2C-CA)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite Ocean View Elite Club (U)

9.2 out of 10
Wonderful
(44 reviews)
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Sea View (B2C-CA)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

9.2 out of 10
Wonderful
(162 reviews)
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club | B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite (U)

9.2 out of 10
Wonderful
(148 reviews)
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (M)

9.4 out of 10
Exceptional
(16 reviews)
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite Ocean View Elite Club (M)

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club | C)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Sea View (C)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Sea View (M)

9.8 out of 10
Exceptional
(6 reviews)
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Sea View (C)

9.4 out of 10
Exceptional
(3 reviews)
  • 39 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite Ocean Front Elite Club (M)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Elite Club, B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite Ocean View Elite Club (U)

10.0 out of 10
Exceptional
(4 reviews)
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club | E)

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Partial Ocean View (B2C-US)

  • Sleeps 3
  • 2 Double Beds

Junior Suite (C)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

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About the area

Cancun

On the beach.Within a 10-minute walk of this Zona Hotelera hotel, you'll find La Isla Shopping Mall and Hotel Zone Beaches. Iberostar Cancun Golf Course and Gaviota Azul Beach are also within 3 miles (5 km).

What's nearby

  • Marlin Beach - 5 min walk - 0.4 km
  • Cancun Interactive Aquarium - 5 min walk - 0.4 km
  • La Isla Shopping Mall - 6 min walk - 0.6 km
  • Cancun Convention Center - 8 min drive - 4.3 km
  • Gaviota Azul Beach - 8 min drive - 4.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Duna Pool Bar - ‬7 min walk
  • ‪El Fish Fritanga - ‬6 min walk
  • ‪Cambalache - ‬6 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪mb Restaurant - ‬3 min walk

About this property

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive

4.5-star beachfront hotel near Hotel Zone Beaches
Hotel Riu Palace Kukulkan - Adults Only - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive offers its guests 4 outdoor swimming pools and a fitness center. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a swim-up bar. Free breakfast is available daily. Public spaces have free WiFi.

Spa services, barbecue grills, and a garden are also featured at the luxury Hotel Riu Palace Kukulkan - Adults Only - All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Cancun hotel.

  • 1 building
  • 428 guestrooms or units
  • 12 levels
  • 6 dining venues
  • 4 bars or lounges
  • Built in 2022
  • Buffet breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Concierge
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • ATM
  • Elevator
  • Smoking in designated areas
  • Swim-up bar
Hotel Riu Palace Kukulkan - Adults Only - All Inclusive offers 428 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 55-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Renova. Services include massages and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 4 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Full-service spa
  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 55-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Riu Latino
Riu Kukulkan Inclusive Cancun
Hotel Riu Palace Kukulkan Adults Only
Riu Palace Kukulkan Adults Only All Inclusive
Hotel Riu Palace Kukulkan Adults Only All Inclusive
Hotel Riu Palace Kukulkan - Adults Only - All Inclusive Hotel

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2705 out of 3900 reviews
Rating 8 - Good. 673 out of 3900 reviews
Rating 6 - Okay. 290 out of 3900 reviews
Rating 4 - Poor. 96 out of 3900 reviews
Rating 2 - Terrible. 136 out of 3900 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Markell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was bomb.com i mean the food was 10/10 besides the Mexican restaurant it was 5/10 but other then that staff was nice room was a dream and just all around good place to vacation at will be back for sure!!!
Stayed 4 nights in Jun 2025

10/10 Excellent

TERRY, HENDERSON

Stayed 10 nights in Mar 2025

8/10 Good

Daniel Roy

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Had a great time at the resort. Not sure if the Elite upgrade is worth it. The lounge bar was my favorite place to hang out. Leo and Omar have some of the best interactions and recipes for drinks.
Stayed 3 nights in Jun 2025

8/10 Good

Farid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
let’s start with the great transportation great hotel wonderful stuff. Excellent beach view. Very nice parties and very clean property. They take care of every details for sure. I will be back.
Stayed 4 nights in Apr 2025

6/10 Okay

Duston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Amber

Stayed 5 nights in Apr 2025

10/10 Excellent

Edward Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally clean and staffed! The Itain restaurant was excellent!
Stayed 6 nights in Apr 2025

8/10 Good

Alexandria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Carl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went for a quick trip to get away and relax. Was a very nice place to stay, clean, great service, and friendly staff. Being from Chicago, we are good lovers so food at restaurants could have been a little to match the atmosphere. Overall great quiet place for an adult only stay.
Stayed 4 nights in Apr 2025

10/10 Excellent

Fabian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great adults-only hotel in Cancún!

This hotel was a great find! The facilities were excellent, offering everything I needed and more. The staff were incredibly friendly and helpful, making my stay even more enjoyable. My room was comfortable and well-appointed, and I appreciated the attention to detail. Overall, I had a wonderful experience and would definitely recommend this hotel.
Stayed 5 nights in Apr 2025

10/10 Excellent

Jamilla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurants were good overall but the service was excellent and the Coffee bar was my favorite! Pools were good and the view of the ocean amazing. Gym was great too. Walking to La Isla mall was okay but there was not much that was walkable near the hotel so Taxi or Uber required to get around town.
Stayed 5 nights in Apr 2025

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice site to stay at with easy access
Stayed 4 nights in Apr 2025

10/10 Excellent

Alexandra

Travelled with partner
Liked: Amenities
Enjoyable as always
Stayed 4 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

8/10 Good

Trisha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall happy with stay at this resort. First visit. I would return. Great view of beach and ocean from all pools and hotel. Beach access easy and plenty of chairs. We spent most our time on beach rather than pools. Was neat to have three pool choices. Beautiful grounds and trees. Food was ok, typical of resort all inclusive style food. The Asian and Italian restaurants were our favorites. They are small but we only had to wait for a bit one night and was able to sit right away three other nights. Service is fast and polite! Enjoyed my stay here in Cancun!
Stayed 4 nights in Apr 2025

10/10 Excellent

Lillian

Liked: Property conditions & facilities
Clean and beautiful. Though there are odd banging of pipes? in the middle of the night.
Stayed 4 nights in Apr 2025

2/10 Terrible

Muhammed Emin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They kicked me out of the hotel on the evening of my first day of check-in. As a solo traveler, they left me out for the evening and did not care at all. Only because of a misunderstanding, because of the exaggeration and slander of their own employees about me, did the hotel manager let me out of the hotel.. While returning from the pink party outside the hotel, the working animator girl told me harshly that the girl sitting next to me was drunk so dont talk her not kiss smtg . İ also mood I was a bit drunk . Thats normal thats why we choose Riu . and I tried to tell her that I hadn't done anything anyway and that the drunk girl had kissed me too. There was no forced situation. After all, the girl fell asleep and we didn't do anything and I wasn't doing anything at that moment anyway. The animator girl held my arm and spoke to me and I just pushed her hand away so that she would let me go. It was only a 5-minute conversation. We had arrived at the hotel. That girl exaggerated this incident to the manager and they took me out of the hotel. We are coming for a vacation. Everyone can drink alcohol and get close. There was nothing to exaggerate here and they sent me away because the animator girl told the incident differently. I am very sorry. I was really innocent but they left me without warning me. They didn't return my money either. Doesn't it upset you at all to do such an injustice and leave us in a difficult situation? How will you sleep soundly? They are heartless
Stayed 4 nights in Apr 2025

8/10 Good

Karlos

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was good. No problems.
Stayed 3 nights in Mar 2025

6/10 Okay

Carlos Andres, Sopo

Liked: Property conditions & facilities
Disliked: Staff & service
This hotel is a solid 7. Pros: Location, food Cons: Service, they never actually solve any issue, and make mistakes all the time. The resort is ok but for the money you can find something so much better.
Stayed 2 nights in Mar 2025

10/10 Excellent

Trisha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very welcoming & i felt very safe!
Stayed 3 nights in Mar 2025

10/10 Excellent

Yogesh C

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food and Drink Customers Service is Very Good
Stayed 4 nights in Apr 2025

8/10 Good

Virginia, Harrisonburg

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was on the must beautiful stretch of beach. Pools were small, food was pretty good for an all inclusive. We would return if looking for a resort in this price range.
Stayed 4 nights in Apr 2025

8/10 Good

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can hear a lot of street traffic even on the oceanfront side of the property. Beachfront was fantastic. Food was ok. Asian and steakhouse were good. Italian and dinner buffet I’d skip. They should Move the crepe station To breakfast instead Of dinner. Shower in the room was the best feature
Stayed 4 nights in Apr 2025

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025