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Royal Solaris Cancun - All Inclusive

4.0 star property
Beachfront property near Delfines Beach

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Photo gallery for Royal Solaris Cancun - All Inclusive

Garden
3 restaurants, breakfast, lunch, dinner served; international cuisine
Deluxe Room, Jetted Tub, Ocean View
Body treatments, hydrotherapy, hot stone massages, deep-tissue massages
Aerial view

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service

Explore the area

View in a map
Boulevard Kukulcan Km 20.5, Lote 64, 2a etapa, Seccion A, Zona Hotelera, Cancun, QROO, 77500
  • Place, El Rey Ruins
    ‪14 min walk‬
  • Place, Iberostar Cancun Golf Course
    ‪16 min walk‬
  • Place, Delfines Beach
    ‪16 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪15 min drive‬

Room options

View all photos for Deluxe Room, Ocean View

Free minibar, in-room safe, desk, blackout drapes

Deluxe Room, Ocean View

8.0 out of 10
Very good
(54 reviews)
  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Ocean View - Deal of the Day!!!

Free minibar, in-room safe, desk, blackout drapes

Ocean View - Deal of the Day!!!

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Jetted Tub, Ocean View

Deluxe Room, Jetted Tub, Ocean View

Deluxe Room, Jetted Tub, Ocean View

8.0 out of 10
Very good
(23 reviews)
  • 34 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Romance Package, Ocean View

Beach/ocean view

Romance Package, Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • 34 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Lagoon Room

Deluxe Lagoon Room

Deluxe Lagoon Room

8.0 out of 10
Very good
(128 reviews)
  • 34 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the area

Cancun

On the beach.Within a 15-minute walk of this Zona Hotelera property, you'll find West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Iberostar Cancun Golf Course. Also, Nichupté Lagoon is within half a mile (1 km) and Delfines Beach is within 2 miles (3 km).

What's nearby

  • El Rey Ruins - 14 min walk - 1.3 km
  • Iberostar Cancun Golf Course - 16 min walk - 1.4 km
  • Delfines Beach - 16 min walk - 1.4 km
  • Aquaworld - 5 min drive - 6.0 km
  • La Isla Shopping Mall - 10 min drive - 9.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 13 min drive

Restaurants

  • ‪Royal Solaris Cancun - ‬1 min walk
  • ‪Zai - ‬9 min walk
  • ‪Marco Polo Restaurante - ‬1 min walk
  • ‪Sun Palace - ‬9 min walk
  • ‪Rosmarinus Restaurante - ‬1 min walk

About this property

Royal Solaris Cancun - All Inclusive

Beachfront property near Delfines Beach
Royal Solaris Cancun - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Royal Solaris Cancun - All Inclusive offers its guests a children's pool, an outdoor pool, and a fitness center. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar. WiFi is free in public spaces.

Spa services, a complimentary children's club, and gift shops/newsstands are also featured at the family-friendly Royal Solaris Cancun - All Inclusive. Free self parking and valet parking are available. A complete renovation of Royal Solaris Cancun - All Inclusive was completed in June 2020.

Smoking is allowed in designated areas at this Cancun property.

  • 1 building
  • 299 guestrooms or units
  • 8 levels
  • 3 dining venues
  • 2 bars or lounges
  • Deli
  • Kid's club (free)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Swim-up bar
Royal Solaris Cancun - All Inclusive offers 299 accommodations with free minibar items and safes. 40-inch LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology.

Similar properties

Aerial view

GR Solaris Cancun & Spa - All Inclusive

  • Pool
  • All-inclusive
  • Spa
  • Kids pool
4.0 out of 5, Very good, 4,610 reviews
The price is CA $276
CA $340 total
includes taxes & fees
Sep 29 - Sep 30
GR Solaris Cancun & Spa - All Inclusive

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property does not allow early check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

The hotel advises that room view requests made during booking are subject to availability at check-in.
All payments made by American Express credit card applies a 5% fee in case of cancellations and/or refund.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cancun Royal Solaris
Resort Royal Solaris Cancun
Royal Solaris Cancun All Inclusive
Royal Solaris Cancun All Inclusive Resort
Royal Solaris Cancun Marina
Royal Solaris Cancun Resort
Royal Solaris Cancun Resort Marina
Royal Solaris Cancun Resort Marina All Inclusive
Royal Solaris Marina
Royal Solaris Resort Marina All Inclusive
Royal Solaris Cancun Marina All Inclusive
Royal Solaris Marina All Inclusive
Royal Solaris Cancun Resort Marina Spa All Inclusive
Royal Solaris ina Inclusive
Royal Solaris Cancun All Inclusive
Royal Solaris Cancun - All Inclusive Cancun
Royal Solaris Cancun Resort Marina Spa All Inclusive
Royal Solaris Cancun - All Inclusive All-inclusive property

Reviews

Royal Solaris Cancun - All Inclusive Reviews

7.8

Good

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 646 out of 1483 reviews
Rating 8 - Good. 365 out of 1483 reviews
Rating 6 - Okay. 249 out of 1483 reviews
Rating 4 - Poor. 88 out of 1483 reviews
Rating 2 - Terrible. 135 out of 1483 reviews

Reviews

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, this property is pretty good bang for your buck. The rooms were fairly basic, but clean. The amenities were nice
Stayed 5 nights in Sep 2025

8/10 Good

Odelia Faye

Stayed 6 nights in Jul 2025

8/10 Good

Kenny G Davila Khoa

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was exceptional. Antonia in the pool area was The best took care of us, bringing us drinks and always assisting us with anything. In the breakfast area we didn’t have much luck, the waiters we have weren’t so attentive as the first day we got there.
Stayed 5 nights in Jun 2025

8/10 Good

Kelly Jean

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
This was very misleading, sharing amenities with the hotel next door made dining very chaotic, the pool area was overflowing with children. We made dinner reservations with the bogavante restaurant on weds at 8:30 when we arrived the restaurant was closed. The food in the buffet was repetitive the same things offered every day. Not good nor a good variety. We had a room with a jacuzzi on the balcony and it did not work. Most of the wait staff was unattentive and rude. Our room was nice and comfortable that is the plus. Would we stay there again? That is a no.
Stayed 7 nights in Jun 2025

2/10 Terrible

Nelson

Stayed 4 nights in Jun 2025

8/10 Good

Jeffery

Stayed 4 nights in Jun 2025

4/10 Poor

Vladislav

Stayed 4 nights in Apr 2025

8/10 Good

JOSE LUIS GARNICA

Travelled with family
Liked: Cleanliness, property conditions & facilities
One of the buffet night attendants, Uziel, by far he was who saved the time we spent here. He’s really friendly and professional. Some of the others need to work on their customer service skills.
Stayed 6 nights in Jun 2025

10/10 Excellent

Troy

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, swim up bar, snack bars outside, rooms cleaned and drinks restocked daily
Stayed 4 nights in Jun 2025

2/10 Terrible

Vanessa

Travelled with partner
Bought the romance package but was never given anything from that package. The food was terrible at every single place in this hotel.
Stayed 6 nights in Jun 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff were very good and friendly!
Stayed 4 nights in Jun 2025

6/10 Okay

Yong

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The problems were the air conditioning and noise at night. Our room stayed around 77 degrees and wouldn’t really go below that even when we adjusted the thermostat. Friend said their room was too cold. The other problem was the noise at night. Every night kids would be running up and down the hallway screaming at the top of their lungs. This was happening well past midnight. Door slamming all night was bad too. The rooms need soundproofing badly. The resort should reserve all top floors for adult only guests and bottom floors for kids.
Stayed 5 nights in Jun 2025

10/10 Excellent

Maria Dolores Hernandez de

Travelled with family
Liked: Cleanliness, amenities
Me gusto todo limpio y la comida don Edgar muy amable me preparaba un omelet de begetales lo que no me gusto que abia mucho Monte en la playa
Stayed 6 nights in Jun 2025

2/10 Terrible

Diana

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my first review ever, and I’m only writing it because I don’t want others to ruin their vacation like we did. We stayed at Royal Solaris Cancun from June 14–21, 2025, and the experience was terrible. The service was awful everywhere—buffet, restaurants, pool snack bar, and room service. Staff seemed overwhelmed and indifferent. Even when we tipped, service didn’t improve. One hostess was especially rude, tried to seat us at a dirty table, and ignored us when we tried to speak to her. The food was bland, repetitive, and low quality. If something was actually good, it would run out fast and never come back. Drinks were served in dirty glasses—some with lipstick stains. Cleanliness and quality control were clearly lacking. We also booked excursions through the hotel. The van drivers were rude and drove recklessly, putting us and others at risk. We spent so much money expecting a relaxing trip, but this hotel completely ruined our vacation. I’ll never come back, and I strongly suggest others avoid it too. It’s not worth your time or money.
Stayed 7 nights in Jun 2025

8/10 Good

Emmanuel

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The workers very friendly
Stayed 14 nights in Jun 2025

8/10 Good

Antoni

Stayed 2 nights in Apr 2025

2/10 Terrible

Yazmin, San Antonio

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The property is outdated, from the pool to the rooms to the towels! Everything! The restroom is small and dingy looking, had a leaking toilet. We booked and ocean view, but there was no balcony, the view was from just a squared window (not worth it). We checked out after the first night; earlier than our 3 nights because we couldn’t handle how old the room felt. I would not recommend this hotel to anyone until they remodel. The drinks and buffet are not good either. I can’t speak for restaurants because we didn’t get to go. We asked for a refund and Expedia nor Royal Solaris agreed, even after showing them pictures of condition of room. Mind blown!
Stayed 3 nights in Jun 2025

8/10 Good

Wojciech

Stayed 4 nights in Jun 2025

4/10 Poor

Amador

Stayed 3 nights in Jun 2025

10/10 Excellent

Crystal

Liked: Cleanliness
Stayed 2 nights in Jun 2025

6/10 Okay

Tetsuya

Stayed 3 nights in Jun 2025

10/10 Excellent

Kelly Lynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very tentative and helpful. Food and drinks were greqt
Stayed 5 nights in May 2025

10/10 Excellent

Caroline Guadalupe

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I booked a trip here for me my mom and four year old after an extensive search for something eod Erik for us all. We loved the kids club for my 4 year old. We trusted Emi to watch over her and she also was very attentive and communicated with me via WhatsApp when my child wanted to eat or was thirsty. I checked on my daughter a few times just to put on sunscreen for her since they also have in the kids club a water area that is amazing. They do activities and movies for the kids as well. Cannot recommend enough and excited to go back!
Stayed 5 nights in Jun 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to take
Stayed 3 nights in Jun 2025

10/10 Excellent

Susana Elizabeth

Travelled with family
Liked: Amenities, property conditions & facilities
Customer service was excellent. Angel at Las Fuentes Restaurant was amazing and would go out of his way to ensure we enjoyed our dinner.
Stayed 4 nights in Jun 2025