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The Fives Oceanfront Riviera Maya - All Inclusive Optional

4.5 star property
4.5-star beachfront resort near Arrecife de Puerto Morelos National Park

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Photo gallery for The Fives Oceanfront Riviera Maya - All Inclusive Optional

2 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
Property video
Lobby sitting area
Presidential Room, 3 Bedrooms, Oceanfront
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • All-inclusive
  • Parking included
  • Free WiFi

Explore the area

View in a map
Av. Javier Rojo Gomez Sm 002 Mza 25 Lt 1, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪3 min walk‬
  • Place, Ojo de Agua Beach
    ‪10 min walk‬
  • Place, Puerto Morelos Town Square
    ‪15 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪42 min drive‬

Room options

View all photos for Suite Junior with Garden View

Premium bedding, minibar, in-room safe, desk

Suite Junior with Garden View

  • 60 sq m
  • Sleeps 4

View all photos for Suite with Sea View

Premium bedding, minibar, in-room safe, desk

Suite with Sea View

  • 81 sq m
  • Sea view
  • Sleeps 4

View all photos for Family Suite -8 guests- with Sea View

Premium bedding, minibar, in-room safe, desk

Family Suite -8 guests- with Sea View

  • 132 sq m
  • Sea view
  • Sleeps 8

View all photos for Suite with Partial Sea View

Premium bedding, minibar, in-room safe, desk

Suite with Partial Sea View

  • Partial sea view
  • Sleeps 4

View all photos for Suite with Sea View

Bathroom

Suite with Sea View

  • 312 sq m
  • Sea view
  • Sleeps 8

View all photos for Family Suite -8 guests- with Sea View

Premium bedding, minibar, in-room safe, desk

Family Suite -8 guests- with Sea View

  • 223 sq m
  • Sea view
  • Sleeps 10

View all photos for Family Suite -8 guests- with Sea View

Bathroom

Family Suite -8 guests- with Sea View

  • 395 sq m
  • Sea view
  • Sleeps 10

View all photos for One Bedroom Oceanview Residence

Premium bedding, minibar, in-room safe, desk

One Bedroom Oceanview Residence

  • Sleeps 4

View all photos for Presidential Room, 3 Bedrooms, Oceanfront

Premium bedding, minibar, in-room safe, desk

Presidential Room, 3 Bedrooms, Oceanfront

  • Ocean view
  • Sleeps 10
  • 1 Double Sofa Bed, 2 King Beds and 2 Queen Beds

View all photos for Room, 3 Bedrooms, Oceanfront

Premium bedding, minibar, in-room safe, desk

Room, 3 Bedrooms, Oceanfront

  • Ocean view
  • Sleeps 10
  • 2 Queen Beds, 1 Double Sofa Bed and 2 King Beds

View all photos for Presidential Room, 2 Bedrooms, Oceanfront

Presidential Room, 2 Bedrooms, Oceanfront

Presidential Room, 2 Bedrooms, Oceanfront

  • Ocean view
  • Sleeps 8
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

View all photos for 1 Bedroom Oceanview Residences

Premium bedding, minibar, in-room safe, desk

1 Bedroom Oceanview Residences

9.0 out of 10
Wonderful
(11 reviews)
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Bedroom Partial Oceanview Residences

Premium bedding, minibar, in-room safe, desk

1 Bedroom Partial Oceanview Residences

10.0 out of 10
Exceptional
(4 reviews)
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Bedrooms, Ocean View

Premium bedding, minibar, in-room safe, desk

Room, 2 Bedrooms, Ocean View

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • Sleeps 8
  • 1 King Bed

View all photos for Junior Suite

View from room

Junior Suite

8.4 out of 10
Very good
(30 reviews)
  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Partial Oceanview Residence

Premium bedding, minibar, in-room safe, desk

One Bedroom Partial Oceanview Residence

  • Sleeps 4

View all photos for Two Bedroom Oceanview Residence

Premium bedding, minibar, in-room safe, desk

Two Bedroom Oceanview Residence

  • Sleeps 6

View all photos for Three Bedroom Oceanfront Residence

Premium bedding, minibar, in-room safe, desk

Three Bedroom Oceanfront Residence

  • Sleeps 8

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

  • Sleeps 4

View all photos for Three Bedroom Presidential Penthouse Residence

Premium bedding, minibar, in-room safe, desk

Three Bedroom Presidential Penthouse Residence

  • Sleeps 8

View all photos for Two Bedroom Oceanfront Residence

Premium bedding, minibar, in-room safe, desk

Two Bedroom Oceanfront Residence

  • Sleeps 6

View all photos for Two Bedroom Presidential Penthouse Residence

Shower, free toiletries, hair dryer, towels

Two Bedroom Presidential Penthouse Residence

  • Sleeps 6

About the area

Puerto Morelos

Beachfront retreat .You'll find Arrecife de Puerto Morelos National Park and Ojo de Agua Beach within a 15-minute walk of this Puerto Morelos resort. Puerto Morelos Town Square is within 2 miles (3 km) and Petempich Bay is within 9 miles (15 km).
View more Resorts in Puerto MorelosOpens in a new window

What's nearby

  • Arrecife de Puerto Morelos National Park - 3 min walk - 0.3 km
  • Ojo de Agua Beach - 10 min walk - 0.9 km
  • Puerto Morelos Town Square - 15 min walk - 1.3 km
  • Puerto Morelos Artists’ Cooperative - 15 min walk - 1.3 km
  • Puerto Morelos Beach - 3 min drive - 2.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 26 min drive

Restaurants

  • ‪Único Beach - ‬3 min walk
  • ‪Don Ernesto's - ‬11 min walk
  • ‪Local Coffee + Shop - ‬11 min walk
  • ‪Peninsula - ‬14 min walk
  • ‪Yum yum Wok - ‬11 min walk

About this property

The Fives Oceanfront Riviera Maya - All Inclusive Optional

4.5-star beachfront resort near Arrecife de Puerto Morelos National Park
Some rates at The Fives Oceanfront Riviera Maya - All Inclusive Optional are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At The Fives Oceanfront Riviera Maya - All Inclusive Optional you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces. This luxury resort also offers a hot tub, a sauna, and a fitness center. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Puerto Morelos resort.

  • 93 guestrooms or units
  • 6 levels
  • 3 dining venues
  • 3 bars or lounges
  • Built in 2019
  • Terrace on the roof
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
The Fives Oceanfront Riviera Maya - All Inclusive Optional offers 93 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 40-inch Smart televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Family friendly

  • 2 outdoor pools
  • Lifeguards on site

Internet

  • Available in all rooms: WiFi (USD 15 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Onsite parking includes off-street options

Food and drink

  • 3 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Things to do

  • 2 outdoor pools
  • Beach club
  • Boat tours
  • Ecotours
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkeling
  • Winery release events
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 40-inch smart TV with premium cable channels

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Day (December 25) Gala Dinner per adult: USD 100
  • Christmas Day (December 25) Gala Dinner per child: USD 50 (from 6 to 17 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 15 per night (rates may vary)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The Fives Oceanfront Riviera Maya - All Inclusive Optional Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 268 out of 429 reviews
Rating 8 - Good. 97 out of 429 reviews
Rating 6 - Okay. 31 out of 429 reviews
Rating 4 - Poor. 12 out of 429 reviews
Rating 2 - Terrible. 21 out of 429 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

CATHERINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, clean hotel, very spacious room with view of the sea. The staff were variable - guy at the bar is a legend and Israel was great helping me book trips. Loads of options and delicious food for breakfast, lunch and at the pool bar, but I’d imagine the dinner menu could get boring if you’re there on AI for more than a few days. All great quality and nice it’s all à la carte - no buffets in sight!! Overall, great value and enjoyable stay!
Stayed 3 nights in Oct 2025

10/10 Excellent

Anna Grazia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Sep 2025

10/10 Excellent

Nadija

Stayed 1 night in Oct 2025

10/10 Excellent

Anil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was clean and nice. They had 2 pools and both were maintained properly with great views. Staff was friendly and greeting. Everything felt like home. I would definitely recommend this property to others for vacations.
Stayed 3 nights in Sep 2025

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was phenomenal and had great attention to detail. Room was clean and spacious, views were amazing. Walkable restaurants/bars, great excursion options. Felt safe here even as a solo traveler.
Stayed 3 nights in Sep 2025

10/10 Excellent

Dana Lamont

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very relaxing stay. Staff was EXCELLENT!!!!
Stayed 3 nights in Sep 2025

10/10 Excellent

RICHARD, Kelowna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Fives was incredible - if you are looking for a private more quiet stay right on the beach this is the place - all the staff were amazing, helpful, friendly and were genuinely interested in making our stay memorable… the rooms are exquisite and the food was top class - they could’ve had one more restaurant to choose from but the roof top restaurant is quite lovely - we had a great stay and we would go back - there was seaweed on the beach but each day it would be cleaned up and made to look pristine … We had a lively family vacation and walked into the village a few times which is a quick and safe walk
Stayed 6 nights in Aug 2025

10/10 Excellent

Angelic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing , Val and Majoo are the best , don't lose them they made the trip top notch , went above and beyond excellent serv, got me a hair appointment that was amazing!!! The new GM was a great addition as well! I've stayed there Many times and have seen a lot of changes . He was very present and expressed genuine concern. This was a solo trip , I feel safe and well taken care of at the fives oceanfront
Stayed 4 nights in Sep 2025

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach and the infinity pools were within walking distance from our room. The service staff was great. We went during the off season so food options were a bit limited. The food was mostly great and some were inconsistent. The best dessert was the tiramisu!
Stayed 7 nights in Sep 2025

6/10 Okay

Amber

Travelled with group
Liked: Cleanliness, staff & service
Very nice resort with a nice view, small/ limited things to offer so I would say this is more for families or couples who only want to relax, not enough good food options included in the all inclusive.
Stayed 2 nights in Aug 2025

6/10 Okay

Bianca

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I property has went down hill over the years. Staff are rude. Restaurants on site are not always open. all inclusive is limited. Bars closed at 10pm. Room service was rude, slow and hardly answered the phone
Stayed 2 nights in Jun 2025

10/10 Excellent

Herve Nzereka, London

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personalized services including all inclusive restaurants
Stayed 4 nights in Aug 2025

10/10 Excellent

Tayyeb

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 4 nights in Aug 2025

2/10 Terrible

Farshid

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was good. The restaurants and bars closed at 9pm, no food no drinks after 9pm. The beach was useless because of seaweed, very bad smell of seaweed even in the room. We booked for 2 weeks but after second day we cancelled our stay, hotel didn’t want to refund us at all. Be very careful when you book on the Expedia, verify carefully the information, don’t relay on what Expedia publish, in case of any pb, they wont take any responsibility and help you.
Stayed 13 nights in Jul 2025

8/10 Good

Cordelia Guadalupe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lemon fish, banana pancakes and other foods
Stayed 7 nights in Jul 2025

10/10 Excellent

Penny

Liked: Cleanliness
Stayed 3 nights in Jul 2025

10/10 Excellent

Hanna

Great
Stayed 2 nights in Jun 2025

6/10 Okay

KATHRYN G

Travelled with partner
Liked: Staff & service, amenities
We really enjoyed our stay at The Fives. Food was okay, beach and pools were perfect, staff was friendly. It did seem like they didn’t have a great system for all inclusive guests. I didn’t like that you had to say your room number to everyone when ordering. Also a downside that they didn’t have any buffets for a quick bite. You always had to sit down and be waited on, just seemed like a waste of time.
Stayed 4 nights in Jul 2025

10/10 Excellent

Herminia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Wedding of my friend was very well planned and done
Stayed 5 nights in May 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to getaway for a week! The hotel staff was amazing! Thanks again for a great week!
Stayed 6 nights in Jul 2025

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
The staff was so nice and the property was beautiful! I enjoyed my stay...
Stayed 2 nights in Jul 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When we first got there never got service for 30 mins on the beach chairs. After that everything went good.
Stayed 1 night in Jul 2025

10/10 Excellent

Leticia Marie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was my 4th time at The Fives Oceanfront. It is my favorite little place on earth!
Stayed 4 nights in Jul 2025

10/10 Excellent

Marcela

Stayed 1 night in Jun 2025

10/10 Excellent

Carlos, new york

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, food, hospitality. I will recommend anyone to go there.
Stayed 2 nights in Jun 2025