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Villa Palmeras

3.5-star property
CALLE BUTRON CASAS M 402 L 1, Cancun, QROO 1-855-887-0424
4.3 out of 5
Excellent!
See all 12 travelocity Reviews

"The road to the hotel was in poor shape " More

By a verified traveller on Thu 13 Oct 2022

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Hotel Description

3.5-star hotel in Alfredo V. Bonfil

Alfredo V. Bonfil stay

Your stay at this Alfredo V. Bonfil hotel places you within 3 miles (5 km) of Nichupté Lagoon and Parish of the Risen Christ. María Desatadora de Nudos Sanctuary and Gotchak Paint Ball Extreme are also within 6 miles (10 km).

Free perks

This hotel features a restaurant, an outdoor pool, and a bar/lounge. There's no skimping on freebies - guests receive free continental breakfast, free WiFi, and free self parking. A terrace and a garden are also provided.

Standard double room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
CA $94* Per night/room 21 May - 22 May

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Villa Palmeras ratings based on 12 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Villa Palmeras

Everyone (8) Couples (2)
1 out of 5
Stay at the airport Hilton! Don't bother we with Villa Palmeras as transport is exorbitant!

Posted by , from OTTAWA on 27 Jan. 2024

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Comment from Hotel Management

29 Jan. 2024 by HOTEL VILLA PALMERAS

Lo sentimos que tu experiencia con el transporte sea mala,

3 out of 5

Posted by on 11 Jan. 2024

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Comment from Hotel Management

17 Jan. 2024 by HOTEL VILLA PALMERAS

Gracias.

5 out of 5
Nice staff

Posted by on 10 Aug. 2023

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Comment from Hotel Management

10 Aug. 2023 by Thanks for your visit

We are glad to know that you loved it.Thanks for sharing that experience with us.

5 out of 5
The road to the hotel was in poor shape

Posted by on 13 Oct. 2022

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Comment from Hotel Management

14 Oct. 2022 by Have a wonderful day.

HELLO, WE HOPE THIS SITUATION WILL CHANGE SOON, HAVE A GOOD DAY !!

5 out of 5
Great place.

Posted by , from SAN RAFAEL on 27 Jun. 2022

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Comment from Hotel Management

27 Jun. 2022 by Administracion

HELLO, THANK YOU VERY MUCH FOR YOUR COMMENTS WE HOPE TO SEE YOU AGAIN!

4 out of 5
The people at the location was helpfull and very friendly.

Posted by , from Commerce Township on 8 Jan. 2022

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Comment from Hotel Management

8 Jan. 2022 by Administración

Hello, Thanks for your comments, we are very happy to know that helps. Have a great day!

5 out of 5
It was a beautiful oasis near the airport. Wonderful, happy, and helpful staff! Great price for a decent room and a beautiful hotel.

Posted by on 31 Dec. 2021

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Comment from Hotel Management

31 Dec. 2021 by Administracion

Hello Mr Gail We thank you for your visit at Villa Palmeras, we will always be glad to know how much we can help and do our best so we can see ous guests coming back. Happy holidays!

4 out of 5
The outside looked questionable but inside was wonderful.

Posted by , from Newnan, georgia on 4 Jan. 2021

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Comment from Hotel Management

4 Jan. 2021 by General management

Hi Rober, thanks for your comment, we are glad you like the property, we wish you an excellent 2021 and hope to see you again soon

5 out of 5
We needed a nice, less expensive place near the airport due to an early morning flight. We stayed on Isla Mujeres prior. I went off the reviews and it was all accurate. It’s a beautiful, quiet & secure place to relax. If you don’t have your own car there is minimal options for getting food and drink. One place will deliver but no alcohol or wine. Prepare prior to arrival & you will be set!

Posted by on 15 Mar. 2020

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Comment from Hotel Management

16 Mar. 2020 by .

Dear Guest Many thanlks for your kind review, also fpr choose our hotel for your trip to Cancun Hope to see you soon.

5 out of 5
Friendly host and easy check-in. Secured property. Well maintained. Can’t beat the price

Posted by on 3 Oct. 2019

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Comment from Hotel Management

3 Oct. 2019 by .

Dear guest Many thanks for your kind comment. Kind Regards

About the Villa Palmeras

Location CALLE BUTRON CASAS M 402 L 1, Cancun, QROO 77560

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi. An outdoor pool, a terrace, and an arcade/game room are also featured at Villa Palmeras. Free self parking is available. This 3.5-star Cancun hotel is smoke free.

  • 17 guestrooms or units
  • Continental breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Front desk (24 hours)
  • Front-desk safe
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Villa Palmeras offers 17 air-conditioned accommodations with complimentary toiletries. 32-inch LED televisions come with cable channels. Bathrooms include showers. This Cancun hotel provides complimentary wired Internet access. Housekeeping is provided daily.

  • LED television
  • Cable channels
  • Shower
  • Housekeeping (daily)
  • Toiletries (free)
  • Air conditioning

Food & Drink

Guests are served free continental breakfast daily from 7:30 AM to 10:00 AM. The hotel hosts a free manager's reception daily.

Villa Palmeras has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property only accepts cash. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Cash-only property
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: MXN 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 6:00 AM and 2:30 PM
  • Late check-out fee: MXN 350 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Villa Palmeras Cancun
  • Palmeras Cancun
  • Villa Palmeras Hotel
  • Villa Palmeras Cancun
  • Villa Palmeras Hotel Cancun

You should know

  • Pool access available from 7 AM to 9 PM.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.