Note fondée sur 201 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,6 Service et personnel
3,5 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Vancouver
Publié le 4 mars 2024 sur Expedia
Affordable, great stopover while passing through the area. Single older female felt safe.
Commentaires de Gestion de l’hôtel
2 mai 2024 par Lisa , Gestion de l’hôtel
Heartfelt thanks for saying that, Jeri! This adds more responsibilities to our shoulder to ensure that your journey in the future is nothing more than fantastic. Regards, Lisa
par un voyageur
Publié le 3 mars 2024 sur Hotels
The room was ok but never changes beds,towels,there was 2 BUGS in the room every time we came out of room we smelled cigarette smoke real strong and when we checked in the clerk didn't speak very good english or understand her husband had to translate, was very dissapointed and not sure that I will stay at this establishment again when im traveling and the $100 deposit was required even after I used my credit card for reservation plus this is the first time I have been to a hotel there was no guide for the tv plus the tv was out of adjustment when you did the guide coukd not see everything on the left of the screen.
Commentaires de Gestion de l’hôtel
2 mai 2024 par Lisa, Gestion de l’hôtel
We are sorry for the inconvenience caused to you, Charles! We will surely look into this issue and will put our best efforts to enhance your experience. Regards, Lisa
par un voyageur
Publié le 3 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 mai 2024 par Lisa, Gestion de l’hôtel
Hi, Ramon! Thanks a lot for staying with us. So glad to know you liked our services. Keep this love coming :) Regards, Lisa
par un voyageur
Publié le 27 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 mai 2024 par Lisa, Gestion de l’hôtel
Hi, Cindy! We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Lisa
par un voyageur
Publié le 25 févr. 2024 sur Expedia
Property was very run down. We checked in at 4pm and rheir was like 5 trash bags sitting right by the door entrance to the hotel room. Hallways stink like cat piss or ammonia. Room didnt smelll any better. Definitely wont EVER stay or recommend again.
Commentaires de Gestion de l’hôtel
2 mai 2024 par Lisa, Gestion de l’hôtel
Sincere apologies, Veronica! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Lisa
par un voyageur
Publié le 22 févr. 2024 sur Expedia
I found cockroach in the bathroom. I did inform the front desk.
Commentaires de Gestion de l’hôtel
3 mai 2024 par Ammy, Gestion de l’hôtel
Apologies for the problems you had faced, Emelia! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.
par un voyageur
Publié le 21 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 mai 2024 par Ammy, Gestion de l’hôtel
Hi, William! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.
par un voyageur
Publié le 9 févr. 2024 sur Expedia
renovation is in progress while you stay there. road noise was bad. no coffee maker, although coffee shops close
Commentaires de Gestion de l’hôtel
3 mai 2024 par Ammy, Gestion de l’hôtel
Thanks for the positive rating, David! Hope to welcome you again soon. Regards, Noah.
par un voyageur
Publié le 21 janv. 2024 sur Expedia
Pictures are deceiving really outdated beds could be softer instead of filling like your sleeping on concrete.
Commentaires de Gestion de l’hôtel
3 mai 2024 par Ammy, Gestion de l’hôtel
Hi, David! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.
par un voyageur
Publié le 13 janv. 2024 sur Expedia
The staff was nice for check-in, but they did not mention the water was going to be turned off in yhe morning. I soaped my body and the wTer went off at 8:50am.
Commentaires de Gestion de l’hôtel
3 mai 2024 par Ammy, Gestion de l’hôtel
Hi, Cherie! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.
