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DoubleTree by Hilton New York Times Square West

4.0 star property
4-star hotel near Times Square

Choose dates to view prices

Photo gallery for DoubleTree by Hilton New York Times Square West

Rooftop bar
Creator video - submitted by kaya gravitter
City view
Exterior
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Air conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
350 W 40th St, New York, NY, 10018
  • Place, Times Square
    ‪6 min walk‬
  • Place, Jacob K. Javits Convention Center
    ‪6 min walk‬
  • Place, Madison Square Garden
    ‪8 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(199 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, City View

City view

Room, 2 Double Beds, Non Smoking, City View

7.8 out of 10
Good
(41 reviews)
  • City view
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, City View

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Non Smoking, City View

  • City view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking, City View

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 2 Double Beds, Non Smoking, City View

8.0 out of 10
Very good
(18 reviews)
  • City view
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Non Smoking, City View

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed, Non Smoking, City View

7.2 out of 10
Good
(9 reviews)
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Non Smoking

  • City view
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing Access)

View from room

Room, 1 King Bed, Accessible, Non Smoking (Hearing Access)

7.4 out of 10
Good
(27 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

View from room

Room, 1 King Bed, Accessible (Roll-in Shower)

7.8 out of 10
Good
(9 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View (Hearing)

View from room

Room, 1 King Bed, Accessible, City View (Hearing)

7.0 out of 10
Good
(4 reviews)
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Accessible King Room with Shower

In-room safe, desk, laptop workspace, blackout drapes

Accessible King Room with Shower

  • Sleeps 2

View all photos for Room, 1 King Bed, Accessible, River View (Hearing Accessible)

View from room

Room, 1 King Bed, Accessible, River View (Hearing Accessible)

  • River view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, River View, Corner

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Double Beds, River View, Corner

  • River view
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Standard King Room-Hearing Accessible

  • Sleeps 2

King Room With City View-Hearing Accessible

  • Sleeps 2

View all photos for Standard King Room

In-room safe, desk, laptop workspace, blackout drapes

Standard King Room

  • Sleeps 2

View all photos for King Room With City View

In-room safe, desk, laptop workspace, blackout drapes

King Room With City View

  • Sleeps 2

King Room With Downtown River View

  • Sleeps 2

View all photos for Two Double Room With City View

In-room safe, desk, laptop workspace, blackout drapes

Two Double Room With City View

  • Sleeps 4

View all photos for Deluxe Two Double Corner With Uptown River View

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Two Double Corner With Uptown River View

  • Sleeps 4

View all photos for Standard Two Double Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Two Double Room

  • Sleeps 4

View all photos for Freedom Tower View Premium King Room

In-room safe, desk, laptop workspace, blackout drapes

Freedom Tower View Premium King Room

  • Sleeps 2

View all photos for City View Premium King Room

In-room safe, desk, laptop workspace, blackout drapes

City View Premium King Room

  • Sleeps 2

View all photos for City View Premium Two Double Room

In-room safe, desk, laptop workspace, blackout drapes

City View Premium Two Double Room

  • Sleeps 4

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Reception

Hampton Inn Manhattan/Times Square South

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  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
3.9 out of 5, Good, 2,175 reviews
The price is CA $142
CA $168 total
includes taxes & fees
Apr 12 - Apr 13
Hampton Inn Manhattan/Times Square South

About the area

New York

Heart of New York.Within a 10-minute walk of this Manhattan hotel, you'll find Times Square and Broadway. Bryant Park and Madison Square Garden are also within half a mile (1 km).

What's nearby

  • New York Times Building - 3 min walk - 0.3 km
  • Times Square - 6 min walk - 0.6 km
  • Jacob K. Javits Convention Center - 6 min walk - 0.6 km
  • Madison Square Garden - 8 min walk - 0.7 km
  • Broadway - 8 min walk - 0.7 km

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 3 min walk
  • Penn Station - 12 min walk
  • LaGuardia Airport (LGA) - 35 min drive

Restaurants

  • ‪Frames Bowling Lounge - ‬1 min walk
  • ‪2 Bros Pizza - ‬1 min walk
  • ‪Capizzi - ‬1 min walk
  • ‪Serafina - ‬2 min walk
  • ‪The Placery - ‬2 min walk

About this property

DoubleTree by Hilton New York Times Square West

4-star hotel near Times Square
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. Event space at this hotel measures 900 square feet (84 square meters) and includes conference space. A fitness center, a rooftop terrace, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton New York Times Square West. Parking is available for a fee.

This 4-star New York hotel is smoke free.

  • 612 guestrooms or units
  • 34 levels
  • 900 sq ft of conference space
  • 84 sq m of conference space
  • Built in 2017
  • Deli
  • Terrace on the roof
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Computer for guest use
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
DoubleTree by Hilton New York Times Square West offers 612 air-conditioned accommodations with laptop-compatible safes and safes. 40-inch LCD televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

Similar properties

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Doubletree by Hilton New York Times Square South
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 4,753 reviews
The price is CA $171
CA $201 total
includes taxes & fees
Mar 29 - Mar 30
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: WiFi (USD 9.95 per day); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per day); wired internet (surcharge)

Parking and transportation

  • Self parking on site (USD 70 per day)
  • Valet parking on site (USD 90 per day)

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 25.99 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 25 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 25.99 to 30.00 per person
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per day (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 per day (rates may vary)
  • Self parking fee: USD 70 per day
  • Valet parking fee: USD 90 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton New York Times Square West Hotel
DoubleTree Hilton Times Square West Hotel
DoubleTree Hilton New York Times Square West
DoubleTree Hilton Times Square West
DoubleTree by Hilton New York Times Square West 
DoubleTree Hilton Times Squar
DoubleTree by Hilton New York Times Square West Hotel
DoubleTree by Hilton New York Times Square West New York
DoubleTree by Hilton New York Times Square West Hotel New York

DoubleTree by Hilton New York Times Square West Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 1582 out of 3766 reviews
Rating 8 - Good. 828 out of 3766 reviews
Rating 6 - Okay. 646 out of 3766 reviews
Rating 4 - Poor. 314 out of 3766 reviews
Rating 2 - Terrible. 396 out of 3766 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Adriana

Travelled with family
Disliked: Amenities
Ok for starters, if you don't book directly through the hotel website be ready to sit there and not check in till 3pm, if you book directly with hotel you get treated differently. Also, if you book through a 3rd party you are NOT guaranteed the room you pick, I got a one bed and got a 2 bed was pretty much told "oh well we ran out of rooms with one bed" the elevators are SLOW and small, our room was an ok size, the mattress of one of the beds was pretty worn out and I would just automatically roll to the edge, had to sleep at an angle. Location is good. Rooftop bar does not look like the picture, it is dark and outdated, very small. The people at check in are rude, very dismissive. Would I stay here again? NO.
Stayed 5 nights in Feb 2026

10/10 Excellent

Pamela

Stayed 1 night in Jan 2026

10/10 Excellent

Yadira

Stayed 2 nights in Jan 2026

10/10 Excellent

Leslie

Stayed 2 nights in Dec 2025

10/10 Excellent

alex

Stayed 1 night in Dec 2025

2/10 Terrible

Jesse

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
The location of the hotel is great, However there is a rooftop bar which shares the elevators. It is impossible to get an elevator to your room there are always so many people waiting!! Probably a bit overpriced for what you get. We also had people pounding on our door multiple times between 12am and 1 am…. Not a pleasant experience at all. Won’t go back
Stayed 5 nights in Dec 2025

8/10 Good

Rafael

Liked: Cleanliness
Stayed 2 nights in Dec 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

Daniel

Stayed 1 night in Dec 2025

10/10 Excellent

Franklin

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome staff. Solid location, amenities. Only negative is that a marijuana store is next to it and the area smells like pot. But that's an issue all over NYC.
Stayed 3 nights in Dec 2025

10/10 Excellent

Christina

Stayed 1 night in Dec 2025

4/10 Poor

Esti

Travelled with partner
Disliked: Cleanliness, amenities
Rooms are very VERY small, cleaning is very poor, stuff are nice and very helpful but the place is trying to get as many people as possible and it shows... waiting forever for the elevators, crowded, small rooms... and it's not ever in the center as it makes it to be. If you can - choose something else.
Stayed 3 nights in Dec 2025

10/10 Excellent

Thejaswini

Stayed 2 nights in Dec 2025

8/10 Good

Megan

Liked: Cleanliness, staff & service, amenities
Staff was very friendly and hotel in great location. Free water and cookies whenever asked! Only complaints were the shower leaked due to a crack and towels were sometimes stained. As well, at times the elevators were extremely slow and you’d be waiting 30 minutes to go up or down which was a bit frustrating and seemed to be a complaint by many when discussing with other guests.
Stayed 3 nights in Dec 2025

10/10 Excellent

Angel

Stayed 5 nights in Dec 2025

10/10 Excellent

HARJIT

Liked: Cleanliness
Check was very late always
Stayed 1 night in Dec 2025

8/10 Good

Erin

Travelled with family and small children
Liked: Staff & service
Location was convenient, we lived Pio Bagel around the corner. The big drawback of the hotel was the elevators- we had to wait 15+ minutes several times just to get onto an elevator to come or go.
Stayed 3 nights in Dec 2025

2/10 Terrible

Joseph

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

4/10 Poor

Matthew

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Rooms are tiny
Stayed 3 nights in Dec 2025

2/10 Terrible

Kellly

Travelled with family, Travelled with family and small children
Disliked: Cleanliness
It took a really long time to check in. Then they gave me the wrong room. Took awhile for them to correct it. Whole process took about 1.5 hrs!
Stayed 1 night in Dec 2025

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible check in - filthy old room .
Stayed 1 night in Dec 2025

10/10 Excellent

Jagrat

Stayed 5 nights in Nov 2025

4/10 Poor

Marco

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The front desk staff was amazing! But the room I was really upset I didn’t sleep well, the heat stopped broken at 5 am, room was completely frozen, I called reception at 5 am and he just got my room 6:30 besides the fain in heat equipment was making s lot of noise, impossible sleep in a room frozen and noised, front desk opened a process to refund me money back with you, I have a video that I recorded in room about the noise
Stayed 1 night in Dec 2025

4/10 Poor

Mariana

Disliked: Cleanliness, staff & service, property conditions & facilities
Upon arrival, I was not informed about the rooftop or pool hours, nor was I told that the hotel even had a rooftop. I was also not informed about the breakfast or gym hours. Additionally, I was unable to access or enjoy the hotel’s view because the rooftop does not open until 5:00 PM. As this was my first time in New York, this lack of communication significantly affected my experience.
Stayed 3 nights in Dec 2025

4/10 Poor

Christopher

Travelled with partner
Disliked: Amenities
Was given a credit I couldn’t use cause the bar wasn’t open and valet took way too long I had to go get my vehicle myself !
Stayed 1 night in Dec 2025