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Hotel Indigo Lower East Side New York by IHG

4.5 star property
4.5-star luxury hotel near Brooklyn Bridge

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Photo gallery for Hotel Indigo Lower East Side New York by IHG

Suite (Penthouse)
Creator video
Concierge desk
Seasonal outdoor pool
Suite (Penthouse)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
171 Ludlow Street, New York, NY, 10002
  • Place, Katz's Delicatessen
    ‪1 min walk‬
  • Place, Lower East Side Tenement Museum
    ‪6 min walk‬
  • Place, New York University
    ‪13 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪51 min drive‬

Room options

View all photos for Standard Room

Premium bedding, minibar, in-room safe, individually decorated

Standard Room

8.4 out of 10
Very good
(18 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, individually decorated

Premium Room, 1 King Bed, City View

7.8 out of 10
Good
(11 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed, City View

8.6 out of 10
Excellent
(49 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View (Mid Floor)

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed, City View (Mid Floor)

8.4 out of 10
Very good
(44 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 2 Queen Beds, City View

8.2 out of 10
Very good
(52 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 Queen Bed, City View

Premium Room, 1 Queen Bed, City View

Premium Room, 1 Queen Bed, City View

7.6 out of 10
Good
(30 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, City View

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 Queen Bed, City View

9.0 out of 10
Wonderful
(73 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed, Accessible (Mobility)

7.4 out of 10
Good
(8 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony, City View

Premium Room, 1 King Bed, Balcony, City View | Balcony view

Premium Room, 1 King Bed, Balcony, City View

  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 Bedroom, City View

  • City view
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium bedding, minibar, in-room safe, individually decorated

Premium Room

8.8 out of 10
Excellent
(9 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, City View (High Floor)

Premium bedding, minibar, in-room safe, individually decorated

Premium Room, 1 King Bed, City View (High Floor)

8.4 out of 10
Very good
(41 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Roll-in Shower (Mobility)

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 2 Twin Beds, Roll-in Shower (Mobility)

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, Tower (Freedom Tower View)

Suite, 1 King Bed, Tower (Freedom Tower View)

Suite, 1 King Bed, Tower (Freedom Tower View)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Freedom Tower View)

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 Bedroom (Freedom Tower View)

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Penthouse)

Suite (Penthouse)

Suite (Penthouse)

  • City view
  • 186 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Roll-in Shower (Mobility)

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 Bedroom, Roll-in Shower (Mobility)

  • City view
  • 67 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

New York

City center stay.Your stay at this Manhattan hotel places you within 3 miles (5 km) of Brooklyn Bridge and Empire State Building. Also, Madison Square Garden is within 3 miles (5 km) and Barclays Center Brooklyn is within 6 miles (10 km).

What's nearby

  • Katz's Delicatessen - 1 min walk - 0.0 km
  • Lower East Side Tenement Museum - 6 min walk - 0.6 km
  • Bowery Ballroom - 8 min walk - 0.7 km
  • New York University - 13 min walk - 1.1 km
  • 5th Avenue - 19 min walk - 1.6 km

Getting around

  • 2 Av. Station - 3 min walk
  • New York 9th St. Station - 4 min drive
  • John F. Kennedy Intl. Airport (JFK) - 55 min drive

Restaurants

  • ‪Katz's Delicatessen - ‬1 min walk
  • ‪Mr. Purple - ‬2 min walk
  • ‪Son del North - ‬2 min walk
  • ‪Arlene's Grocery - ‬1 min walk
  • ‪Pianos - ‬1 min walk

About this property

Hotel Indigo Lower East Side New York by IHG

4.5-star luxury hotel near Brooklyn Bridge
Hotel Indigo Lower East Side New York by IHG offers its guests a 24-hour fitness center and a seasonal outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 800 square feet (74 square meters) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Hotel Indigo Lower East Side New York by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star New York hotel is smoke free.

  • 294 guestrooms or units
  • 26 levels
  • 800 sq ft of conference space
  • 74 sq m of conference space
  • Built in 2015
  • Deli
  • Terrace on the roof
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Convenience store
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hotel Indigo Lower East Side New York by IHG offers 294 accommodations with minibars and safes. Each accommodation is individually decorated. Beds feature premium bedding. 46-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 70 per day)
  • Limited onsite self parking

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 25 for adults and USD 5 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym

Room amenities

Entertainment

  • 46-inch flat-screen TV with premium satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per night, plus a deposit of USD 75.00 per stay
  • Maximum 1 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 41.31 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 5 to 25 for adults, and USD 5 to 25 for children
  • Self parking fee: USD 70.00 per day
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • The seasonal pool will open in June and close in September.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo Lower East Side New York
Hotel Indigo Lower East Side
Indigo Lower East Side New York
Indigo Lower East Side
Indigo Lower Side York By Ihg
Hotel Indigo Lower East Side New York
Hotel Indigo Lower East Side New York by IHG Hotel
Hotel Indigo Lower East Side New York an IHG Hotel
Hotel Indigo Lower East Side New York by IHG New York
Hotel Indigo Lower East Side New York by IHG Hotel New York

Hotel Indigo Lower East Side New York by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1044 out of 1945 reviews
Rating 8 - Good. 426 out of 1945 reviews
Rating 6 - Okay. 250 out of 1945 reviews
Rating 4 - Poor. 107 out of 1945 reviews
Rating 2 - Terrible. 118 out of 1945 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Tanya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good times!
Stayed 3 nights in Nov 2025

10/10 Excellent

Sarah

Stayed 1 night in Nov 2025

6/10 Okay

Jason

Stayed 1 night in Nov 2025

10/10 Excellent

Javier, Isabela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was amazing! Love the ipgrade and early check-in.
Stayed 3 nights in Nov 2025

10/10 Excellent

Monica

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, helpful staff, good location
Stayed 2 nights in Nov 2025

8/10 Good

Athena

Travelled with family, Business traveller
Liked: Staff & service
enjoyed customer service decor of lobby
Stayed 3 nights in Nov 2025

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the area and within walking distance of lots of attractions and amenities
Stayed 3 nights in Aug 2025

10/10 Excellent

tom

Travelled with group
Liked: Cleanliness, staff & service, amenities
Always a great place to stay.
Stayed 1 night in Nov 2025

6/10 Okay

Demetric

Stayed 1 night in Nov 2025

6/10 Okay

Erin

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The staff overall energy was less than desirable. There was no greeting upon arrival. No one made eye contact, and no one was pleasant. However, they were accommodating for an early arrival and the location was excellent. The HVAC said in the room clicked all night, but we use Spotify sound playlist to be able to sleep. Overall, if you don’t care about service, it’s not a bad place to stay when you’re visiting the city.
Stayed 2 nights in Nov 2025

6/10 Okay

Andrew

Stayed 3 nights in Nov 2025

10/10 Excellent

Johnny

Stayed 4 nights in Jan 2024

2/10 Terrible

Geri

Disliked: Cleanliness, amenities
Completely absent
Stayed 3 nights in Aug 2025

10/10 Excellent

Jessy

Stayed 2 nights in Nov 2025

6/10 Okay

Malin

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2025

8/10 Good

Bruce, Bainbridge Island

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were small but comfortable. The area was busy on Friday and Saturday nights. Although there were lots of options for food nearby, the food options in the hotel were pretty limited.
Stayed 4 nights in Nov 2025

2/10 Terrible

Hovsep

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
First of all this hotel is not clean and half the stuff in the room wasnt working. The fridge was not working they had to bring a separate fridge that was all beaten up and hardly cooled our food. The shower hose was leaking which they replaced on our second day. Overall everything in the room was super worn out. They also charged me $1,200 when I was checking out for “taxes” when I had already booked through expedia and payed it in full ahead of time. Dont waste your time or money on this hotel.
Stayed 4 nights in Nov 2025

8/10 Good

Charry

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room and hotel itself were great. The hotel bar/ club was always “popping” which is amazing if you want to party, but not so great when you’re trying to sleep. The music was very loud and you could hear it from your room (I was on the 19th floor) until about 2am. Other than that, great location.
Stayed 3 nights in Nov 2025

10/10 Excellent

Carrie

Stayed 1 night in Nov 2025

10/10 Excellent

Silvia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Good price point for a good hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

Elizabeth

Stayed 2 nights in Nov 2025

10/10 Excellent

Hannah

Stayed 2 nights in Oct 2025

10/10 Excellent

Judy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was excellent; the front desk man was very warm, friendly, and helpful!!! We had breakfast at the Purple Lounge; there was only 1 person doing the work of 3 or 4 and he was fabulous and very attentive!!!
Stayed 1 night in Nov 2025

10/10 Excellent

Yoan

Business traveller
Liked: Cleanliness, staff & service, amenities
nice Hotel and Clean
Stayed 4 nights in Sep 2025

10/10 Excellent

Yoan

Business traveller
Liked: Cleanliness, staff & service, amenities
nice Hotel and very clean
Stayed 5 nights in Sep 2025