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Jungala Hotel at VidantaWorld Riviera Maya

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5 outdoor pools, cabanas (surcharge), pool umbrellas
Water park
Coffee shop
55-inch LED TV with cable channels
5 outdoor pools, cabanas (surcharge), pool umbrellas

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • On private beach
  • Spa
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Carr. Cancun Playa del Carmen KM 48, Playa del Carmen, QROO, 77710
  • Place, Paradise Beach
    ‪19 min walk‬
  • Place, Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪4 min drive‬
  • Place, Playa Paraiso Golf Course
    ‪4 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪36 min drive‬

Room options

View all photos for One-Bedroom Suite

55-inch LED TV with cable channels

One-Bedroom Suite

10.0 out of 10
Exceptional
(15 reviews)
  • Resort view
  • 103 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Twin Sofa Bed and 1 Queen Sofa Bed
  • Free WiFi

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About the area

Playa del Carmen

Beachside getaway.You'll be within half a mile (1 km) of Maroma Beach and 2 miles (3 km) of Playa Paraiso Golf Course with a stay here. Cirque du Soleil Boutique at Vidanta Riviera Maya is within 2 miles (3 km) and Puerto Morelos Town Square is within 9 miles (15 km).
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • Nicklaus Design Golf Course - 5 min walk - 0.4 km
  • Paradise Beach - 19 min walk - 1.6 km
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 4 min drive - 2.1 km
  • Playa Paraiso Golf Course - 4 min drive - 2.5 km
  • Maroma Beach - 13 min drive - 7.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 34 min drive

Restaurants

  • ‪La Laguna - ‬10 min drive
  • ‪Cena Trattoria By El Faro - ‬10 min drive
  • ‪La Fuente -Lobby Bar - ‬9 min drive
  • ‪Restaurante La Plaza - ‬9 min drive
  • ‪Star Café - ‬8 min drive

About this property

Jungala Hotel at VidantaWorld Riviera Maya

5-star beachfront resort near Maroma Beach
Simply walk outside to feel the sun on your face at the white sand beach. You'll be playing in the surf in no time with a free ride on the resort's complimentary beach shuttle. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with free beach club on site and cabanas (surcharge). Summer fun is a breeze at Jungala Hotel at VidantaWorld Riviera Maya, where you can play a round of golf at the golf course, cool off in one of the 5 outdoor swimming pools, and enjoy a treatment at the full-service spa.

There are 20 restaurants and 3 coffee shops/cafes, as well as a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 swim-up bars, and 4 bars/lounges. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers outdoor tennis courts, a health club, and a terrace. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Playa del Carmen resort.

  • 52 guestrooms or units
  • 3 levels
  • 3 buildings
  • 20 dining venues
  • 2 bars on the beach
  • 5 bars by the pool
  • 2 swim-up bars
  • 4 bars or lounges
  • 3 coffee shops
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Beauty salon
  • Computer for guest use
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
Jungala Hotel at VidantaWorld Riviera Maya offers 52 air-conditioned accommodations with minibars and espresso makers. Rooms open to balconies or patios. Accommodations offer separate sitting areas and include kitchen islands. Beds feature down comforters and premium bedding. A pillow menu is available. 55-inch LED televisions come with premium cable channels. Accommodations at this 5-star resort have kitchens with stovetops, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Family friendly

  • 5 outdoor pools
  • Grocery/convenience store
  • High chair
  • In-room babysitting (surcharge)
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Mini-fridge
  • Separate in-room dining area
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Shopping center shuttle (surcharge)
  • Secured, uncovered valet parking on site (USD 7 per day; includes in/out privileges)

Food and drink

  • 2 beach bars
  • 2 swim-up bars
  • 20 restaurants
  • 3 coffee shops/cafes
  • 4 bars/lounges
  • 5 poolside bars

Things to do

  • 18-hole golf course
  • 2 outdoor tennis courts
  • 24-hour pool access
  • 5 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Free beach club
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Health club
  • Lazy river
  • Outdoor pickleball court
  • Pro golf shop
  • Tennis lessons
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch LED TV with premium cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • 2 private bathrooms
  • Bathrobes
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Blender
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Espresso maker
  • Ice maker
  • Kitchen
  • Kitchen island
  • Meal delivery service
  • Microwave
  • Mini-fridge
  • Minibar
  • Paper towels
  • Restaurant dining guides
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools
This property's water park is closed every Thursday and Friday.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 1000 per accommodation, per stay
  • A tax is imposed by the city: USD 3.39 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered valet parking fee: USD 7 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses some solar energy; some water is reused through a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property uses solar energy, plus a grey water recycling system. Guests can access their rooms with a mobile device.

We should mention

  • Pool access is available 24-hours a day.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.

Property is also known as

Jungala Park Hotel Riviera Maya
Jungala Park Hotel at VidantaWorld Riviera Maya Resort
Jungala Park Hotel at VidantaWorld Riviera Maya Playa del Carmen

Frequently asked questions

How close is Jungala Hotel at VidantaWorld Riviera Maya to the airport?

Jungala Hotel at VidantaWorld Riviera Maya is 35.6 mi (276-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Jungala Hotel at VidantaWorld Riviera Maya?

As of Jun 14, 2026, prices found for a 1-night stay for 2 adults at Jungala Hotel at VidantaWorld Riviera Maya on Jun 18, 2026 start from CA $373, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Jungala Hotel at VidantaWorld Riviera Maya have an airport shuttle?

Airport shuttle services are not available at Jungala Hotel at VidantaWorld Riviera Maya.

How close is Jungala Hotel at VidantaWorld Riviera Maya to the beach?

This resort is on a private beach. Don't forget your sunscreen!

Does Jungala Hotel at VidantaWorld Riviera Maya offer free breakfast?

Jungala Hotel at VidantaWorld Riviera Maya does not offer free breakfast.

Is there a casino at Jungala Hotel at VidantaWorld Riviera Maya?

No, there is no casino at this resort.

What time is check-in at Jungala Hotel at VidantaWorld Riviera Maya?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Jungala Hotel at VidantaWorld Riviera Maya?

Free parking is not available at this resort. Valet parking is available for USD 7 per day.

Does Jungala Hotel at VidantaWorld Riviera Maya have a pool?

Jungala Hotel at VidantaWorld Riviera Maya features 5 outdoor pools. Guests can enjoy 24-hour pool access.

Does Jungala Hotel at VidantaWorld Riviera Maya have a restaurant?

Yes, there are 20 restaurants on site.

Does Jungala Hotel at VidantaWorld Riviera Maya have a spa?

This resort has a spa, which features Swedish massages, facials, and body scrubs.

How close is Jungala Hotel at VidantaWorld Riviera Maya to downtown Playa del Carmen?

Jungala Hotel at VidantaWorld Riviera Maya is 12.3 mi away from Playa del Carmen.

Jungala Hotel at VidantaWorld Riviera Maya Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 179 out of 243 reviews
Rating 8 - Good. 27 out of 243 reviews
Rating 6 - Okay. 15 out of 243 reviews
Rating 4 - Poor. 12 out of 243 reviews
Rating 2 - Terrible. 10 out of 243 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Luis

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Excelente hotel
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Abraham

Liked: Cleanliness, amenities, property conditions & facilities
Great rooms and staff
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Cille

Liked: Cleanliness, staff & service, amenities
Everything was wonderful and the staff was so great if you’d like to hang out and enjoy a hotel this is a place to be
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Michael Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Beach club was great. Service was great everywhere. Food and drinks were expensive but generally good quality.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Jasenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best resorts I've been to in the Cancun area. We thought out master plan providing ample space for the numerous resorts within the property in a natural setting.
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Maya

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort, attentive staff. Best vacation we ever had!
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

CINDY

Liked: Cleanliness, amenities, property conditions & facilities
Great food, service. Lovely room
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

olivier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and courteous staff. Although we didn't always understand how to have the kids beds made everyday, we eventually caught on and a great week was had by the whole family.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Our stay was wonderful. We enjoyed the hotel, staff/concierge, water park/grounds/pools, and restaurants. I would highly recommend this as a family vacation destination.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best resort experience!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Yasmin

Liked: Cleanliness, amenities, property conditions & facilities
Amazing room, amazing staff
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

BENJAMIN R

Liked: Cleanliness, property conditions & facilities
Service great, aqua park awesome
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Riad

Liked: Cleanliness, amenities, property conditions & facilities
The suite was fantastic, the concierge couldn't have been better. We were looked after extremely well.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Mathieu

Liked: Cleanliness, amenities, property conditions & facilities
Large luxury one bedrooms with all amenities and exceptional service from the concierge team made for a great trip. Jungala Park is not exactly next to the pools and beaches but transportation services is always only a minute away. Aqua Park, Cirque du Soleil Show and countless of food options make Vidanta - Jungala a great destination for all.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Abhijit

Liked: Cleanliness, property conditions & facilities
Amazing facilities, rooms and service. Top notch!
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, amenities
Excellent room, wonderful staff. The food was very good. Be aware and able to accept the fact that to get anywhere on the grounds, you need to be driven in golf cart – this includes to a restaurant. Room service is great, the waterpark was fantastic. The beach conditions are not really ideal for swimming, but still beautiful, and the pools are lovely.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Izhar

Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay at Jungala!! The suites are roomy, spotless, tastefully decorated with almost any amenity you would need. The service was impeccable. We had access to the grounds & pools of the other beautiful hotels within the Vidanta complex. We would definitely choose to stay here again on a future trip to the Riviera Maya!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Lindita

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was amazing. Very cleaned and the customer service was top notch. The food was ok but very expensive for what it was. There is also no beach.
Stayed 6 nights in Jan 2026
Verified

8/10 Good

Pamela

Liked: Cleanliness, property conditions & facilities
Resort is beautiful but food is outrageous expensive. There are not many family friendly options. Be prepared to spend a small fortune on food.
Stayed 5 nights in Feb 2026
Verified

6/10 Okay

Andrew James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good resort but your charges and prices were absolutly criminal ! Disapointed ! waterpark access should have atleast be included within our stay! your resort is beautifull and everything else was excelent !
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Zejaba

Liked: Cleanliness, amenities, property conditions & facilities
Great concierge attention!!! best experience
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities
Once we arrived we were treated like VIPs. Ariana, Jose and Liz as well as all the other staff we encountered were extremely courteous and welcoming. The rooms were very nice and the beds comfortable.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Erika Lydia La

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and amazing customer service!!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Izhar

Liked: Cleanliness, staff & service, amenities
We loved our stay at jungala! The grounds are beautiful, with a very relaxing vibe. The suites are spacious & tastefully decorated with just about every amenity you would need. The staff was attentive to our every need. We had access to the other hotels & pools on the vidante property. We would definitely return here on a future trip to playa del Carmen
Stayed 4 nights in Jan 2026
Verified

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Such a large property, hard to get around. Spent a lot of time waiting for golf carts to pick us up. Food on the property is extremely expensive.
Stayed 7 nights in Feb 2026

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