Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

5.0 star property
Luxurious 5-star hotel with 3 outdoor pools

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Photo gallery for Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

3 outdoor pools, open 7:00 AM to 7:00 PM, cabanas (surcharge)
Creator video
Exterior
Property grounds
6 bars/lounges, 2 swim-up bars, 2 poolside bars

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Carretera Cancun - Tulum Km. 27.5, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪5 min walk‬
  • Place, Puerto Morelos Beach
    ‪13 min drive‬
  • Place, Puerto Morelos Town Square
    ‪17 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪23 min drive‬

Room options

Room, 1 King Bed (Paradise)

9.4 out of 10
Exceptional
(86 reviews)
  • Garden view
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Studio, Oceanfront (Paradise Swim-Up)

  • Ocean view
  • 57 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Paradise)

8.8 out of 10
Excellent
(25 reviews)
  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

Honeymoon Suite, Beachfront

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 63 sq m
  • Sleeps 2
  • 1 King Bed

Studio, Oceanfront (Paradise)

9.8 out of 10
Exceptional
(7 reviews)
  • Sea view
  • 57 sq m
  • Sleeps 2
  • 1 King Bed

Luxury Suite (Paradise Swim-up)

9.0 out of 10
Wonderful
(6 reviews)
  • Resort view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite (ISLAND OASIS)

9.2 out of 10
Wonderful
(13 reviews)
  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Oceanfront (Chillout)

10.0 out of 10
Exceptional
(6 reviews)
  • Sea view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Paradise Swim-up)

9.8 out of 10
Exceptional
(17 reviews)
  • Resort view
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Luxury Suite (Paradise)

9.2 out of 10
Wonderful
(18 reviews)
  • Garden view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Oceanfront (Infinity Pool)

8.6 out of 10
Excellent
(4 reviews)
  • Sea view
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Puerto Morelos

Seaside stay .Within 6 miles (10 km) of this hotel, you'll find Arrecife de Puerto Morelos National Park and Petempich Bay. Also within 9 miles (15 km) are Moon Palace Golf Club and Puerto Morelos Beach.

What's nearby

  • Arrecife de Puerto Morelos National Park - 5 min walk - 0.4 km
  • Puerto Morelos Beach - 13 min drive - 10.5 km
  • Moon Palace Golf Club - 15 min drive - 15.8 km
  • Ojo de Agua Beach - 16 min drive - 13.0 km
  • Puerto Morelos Town Square - 17 min drive - 13.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪Le Chique - ‬6 min drive
  • ‪Preferred Club Bar - ‬6 min drive
  • ‪Frank & Lola's Italian Trattoria - ‬5 min drive
  • ‪Lobby Bar - ‬5 min walk
  • ‪Mojito Bar - ‬6 min drive

About this property

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

Luxurious 5-star hotel with 3 outdoor pools
Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive offers its guests 3 outdoor swimming pools and a 24-hour fitness center. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 6 bars/lounges. Free breakfast is served daily. WiFi is free in public spaces.

Event space at this hotel measures 4340 square feet (403 square meters) and includes conference space. The luxury Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive also features concierge services, dry cleaning/laundry services, and 24-hour room service. Free self parking and valet parking are available.

This 5-star Puerto Morelos hotel is smoke free.

  • 355 guestrooms or units
  • 4 dining venues
  • 2 bars by the pool
  • 2 swim-up bars
  • 6 bars or lounges
  • Meeting rooms
  • 4340 sq ft of conference space
  • 403 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Elevator
  • No smoking on site
  • Coffee shop
Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive offers 355 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations include dining tables. Beds feature down comforters and premium bedding. A pillow menu is available. Smart televisions come with satellite channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads, bathrobes, and hair dryers.

This Puerto Morelos hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desk chairs and phones; free international calls are provided (restrictions may apply). Additionally, rooms include espresso makers and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 9 treatment rooms including rooms for couples. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 4 restaurants
  • 6 bars/lounges
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pickleball courts
  • 24-hour gym
  • 3 outdoor pools
  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • Smart TV with satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk chair
  • Electrical adapters
  • Free international calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Parties and events are allowed on site. 

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Margaritaville Island Reserve Riviera Maya
Margaritaville Island Reserve Riviera Maya An Adults Only

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 891 out of 1622 reviews
Rating 8 - Good. 399 out of 1622 reviews
Rating 6 - Okay. 201 out of 1622 reviews
Rating 4 - Poor. 64 out of 1622 reviews
Rating 2 - Terrible. 67 out of 1622 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Deborah

Stayed 4 nights in Dec 2025

10/10 Excellent

Mannat

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cannot wait to be back!!
Stayed 3 nights in Nov 2025

10/10 Excellent

Oludamola

Stayed 3 nights in Nov 2025

8/10 Good

Carmen

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, excellent staff (especially Victor), and great food . Hydrotherapy was a great addition to our stay and all the staff were happy to help book any other excursions. I missed having a beachfront so I won’t personally return but if that’s not what you are looking for it’s great !
Stayed 5 nights in Nov 2025

10/10 Excellent

Norman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the funnest trips that I have had in a long time. Let me start with the staff; they were the friendliest, most helpful staff I have seen on a resort. I would like to give credit to Humberto, by the pool, and Noel and Gabino in the Boathouse for breakfast, and at lunch. The entire staff at the Boathouse was super nice, and I wish I had everyone else's name as well. Landshark was a lot of fun, the band/singers were great, and service as well. Thank you all for everything.
Stayed 6 nights in Nov 2025

6/10 Okay

Andrick

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 4 nights in Nov 2025

4/10 Poor

Brian Chi Yan

Travelled with partner
Liked: Cleanliness
If cheap and cheerful is for you this will fit the bill, but did leave a lot to be desired. Pros: - Very clean - Friendly staff - Restaurants that required a reso were decent. - gym was well equipt. - Chill Out spot for lunch was decent. Burgers are bad but tacos were good. -Salted Rim bar was nice. - Likes you got to stock your own fridge with snacks. Cons: - The food was terrible. Buffet was awful, Landshark restaurant was also bad. Only the lunch spot and the restaurants that required a reservation were decent. - vlVery difficult to get a reso at a restaurant. Even first day of arrival we were told there were 0 reservations until late at night. Then the restaurants would be empty. - Pool was falling apart. Big holes at the bottom covered with mats. - no beach (we knew this before we went but it wasn't transparent). - no entertainment at night. 2 dinner shows (they were decent but it was during dinner so hard to appreciate). Otherwise minimal entertainment at Landshark. - The room walls were VERY thin. Yiu can hear it all! We would not return.
Stayed 7 nights in Nov 2025

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was spotless food was great and the staff were amazing!
Stayed 4 nights in Nov 2025

10/10 Excellent

Tiquesha, Dania

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes everything perfect
Stayed 3 nights in Nov 2025

10/10 Excellent

Courtney Mayer

Stayed 7 nights in Nov 2025

10/10 Excellent

RICHARD

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All
Stayed 7 nights in Nov 2025

8/10 Good

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean, sometimes we waited longer than others for dinner service. A heads up that there was no beach would have been nice! Overall beautiful place
Stayed 7 nights in Nov 2025

10/10 Excellent

Bev

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was enjoyable. It was a little cold. The swim up bars close too early. The rooms were very clean, the beds very comfortable. The room temp was crazy cold. We had the thermostat checked 3 times. The temp stayed at 64, with the fan off, it goes to 73 and stays that warm. No happy medium. The margarita's tasted off. Their mix was fresca. The coffee shop was great, but nothing opens til 8:00am, so if your an early riser, you'll have your coffee in your room. There is only a Keurig. Food was very good.The orange juice is the best ever!
Stayed 6 nights in Nov 2025

10/10 Excellent

Duane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes and Yes The resort was very clean and Eric took very good care of us in the buffet. Daniel also treated us as VIP's in the bar. All of the servers were friendly and professional.
Stayed 5 nights in Nov 2025

10/10 Excellent

Luis Angel

Liked: Cleanliness, property conditions & facilities
Yes
Stayed 7 nights in Nov 2025

6/10 Okay

Christina

Stayed 5 nights in Nov 2025

2/10 Terrible

Gamal

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has deceiving photos. Very unpleasant experience
Stayed 3 nights in Nov 2025

10/10 Excellent

Marc-Andre

Stayed 2 nights in Nov 2025

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2025

8/10 Good

Angie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2025

8/10 Good

MONICA

Liked: Cleanliness, staff & service, property conditions & facilities
Property was very nice and the staff was very attentive and friendly. Ivan at the 5 o’clock swim up bar was the best! The foam party on Saturday was a blast. My only complaints are the lack of a beach and there really wasn’t much to do aside from eat and drink. There were activities throughout the day and we did partake in trivia and Mexican lottery one day. We also made use of the pickle ball and shuffle board courts. I wish they had a nightclub or even a dance floor at the landshark.
Stayed 5 nights in Nov 2025

8/10 Good

Merri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 6 nights in Nov 2025

4/10 Poor

Paul

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Staff was lacking in helpfulness. Dinner options were a very poor selection. No open dinner reservations from the time we landed for our entire 6 day stay. Rooms were nice and they switched us to accommodate a nonworking toilet. Overpriced premium food and booze as well. Point system for snacks and drinks is a absolutely joke! I though an all inclusive was all inclusive!!!??? Took sports flags off our swim up without telling us and had to enquire about where it went to get it back. NOT recommend. Many much better all-inclusive's for the price!
Stayed 5 nights in Nov 2025

8/10 Good

Milina N

We came for a 25th birthday celebration, a very nice resort! It shows as a beach resort but its pools only which was fine for us! The pools and service was excellent, the staff was very helpful with excursions and even
Stayed 3 nights in Nov 2025

8/10 Good

Daniel Alex, Clearwater

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was freezing cold
Stayed 4 nights in Nov 2025