Iberostar Selection Riviera Cancún - All Inclusive

4.5-star beachfront property near Puerto Morelos Beach

Choose dates to view prices

On the beach, white sand, beach umbrellas, beach towels

Overview
Rooms
Location
Policies

Very good

Popular amenities

Parking included
Free WiFi

Explore the area

Carretera Cancun - Tulum km 27.5, Bahia Petempich, Puerto Morelos, QROO, 77580

Place, Arrecife de Puerto Morelos National Park
‪1 min drive‬
Place, Petempich Bay
‪6 min drive‬
Place, Crococun Zoo
‪12 min drive‬
Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
‪26 min drive‬

Room options

Premium Room, Pool View

Excellent

48 sq m
1 bedroom
Sleeps 3
1 King Bed
Free WiFi

Premium Single Room, Pool View

48 sq m
Sleeps 1
2 Double Beds OR 1 King Bed
Free WiFi

Junior Suite, Pool View (Single Use)

59 sq m
Sleeps 1
2 Double Beds OR 1 King Bed
Free WiFi

Junior Suite, Pool View

Exceptional

59 sq m
Sleeps 3
2 Double Beds OR 1 King Bed
Free WiFi

Family Single Room, Pool View

59 sq m
Sleeps 1
2 Double Beds OR 1 King Bed
Free WiFi

Family Room, Pool View

59 sq m
Sleeps 5
2 Double Beds OR 1 King Bed
Free WiFi

Junior Suite (Pool Walkout | Single Use)

59 sq m
Sleeps 1
2 Double Beds OR 1 King Bed
Free WiFi

Junior Suite (Pool Walkout )

Exceptional

59 sq m
Sleeps 5
2 Double Beds OR 1 King Bed
Free WiFi

Family Single Room, 1 Bedroom (Pool Walkout )

59 sq m
Sleeps 1
2 Double Beds OR 1 King Bed
Free WiFi

Family Room, 1 Bedroom (Pool Walkout )

59 sq m
Sleeps 5
2 Double Beds OR 1 King Bed
Free WiFi

Junior Suite, Ocean View

Exceptional

Sea view
59 sq m
Sleeps 1
2 Double Beds OR 1 King Bed
Free WiFi

Junior Suite, Ocean View

Good

Sea view
59 sq m
Sleeps 5
2 Double Beds OR 1 King Bed
Free WiFi

Premium Single Room (Swim Up)

50 sq m
Sleeps 1
2 Double Beds OR 1 King Bed
Free WiFi

Premium Room (Swim Up)

Excellent

50 sq m
Sleeps 2
2 Double Beds OR 1 King Bed
Free WiFi

Premium bedding, down comforters, free minibar, in-room safe

Family Single Room, 1 Bedroom, Ocean View (Ocean View)

Ocean view
59 sq m
Sleeps 1
2 Double Beds OR 1 King Bed
Free WiFi

Family Room, 1 Bedroom, Ocean View (Ocean View)

Ocean view
59 sq m
Sleeps 5
1 Queen Bed and 1 Double Sofa Bed
Free WiFi

Suite, Corner (Ocean Front | Single Use)

Ocean view
115 sq m
Sleeps 1
2 Double Beds OR 1 King Bed
Free WiFi

Suite, Corner (Ocean Front)

Sea view
115 sq m
Sleeps 3
2 Double Beds OR 1 King Bed
Free WiFi

Premium Single Room (Promo)

48 sq m
Sleeps 1
2 Double Beds OR 1 King Bed
Free WiFi

Premium Room (Promo)

48 sq m
Sleeps 3
2 Double Beds OR 1 King Bed
Free WiFi

About the area

Puerto Morelos

On the beach.You'll be within half a mile (1 km) of Arrecife de Puerto Morelos National Park and 2 miles (3 km) of Puerto Morelos Beach with a stay here. Moon Palace Golf Club and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are within 9 miles (15 km).

What's nearby

Arrecife de Puerto Morelos National Park - 1 min drive - 0.2 km
Petempich Bay - 6 min drive - 2.2 km
Crococun Zoo - 12 min drive - 8.1 km
Puerto Morelos Beach - 16 min drive - 10.9 km
Xoximilco - 16 min drive - 15.5 km

Getting around

Cancun Intl. Airport (CUN) - 23 min drive

Restaurants

‪Afthonia - ‬19 min drive
‪Miyako - ‬19 min drive
‪Le Chique - ‬5 min walk
‪Siena Restaurant - ‬1 min walk
‪Preferred Club Bar - ‬7 min drive

About this property

Iberostar Selection Riviera Cancún - All Inclusive

4.5-star beachfront property near Puerto Morelos Beach

Iberostar Selection Riviera Cancún - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Iberostar Selection Riviera Cancún - All Inclusive offers its guests a full-service spa, 5 outdoor swimming pools, outdoor tennis courts, and a health club. There are 6 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. Free breakfast is served daily.

A children's pool, a complimentary children's club, and a garden are also featured at the luxury Iberostar Selection Riviera Cancún - All Inclusive. Free valet parking is available.

This 4.5-star Puerto Morelos property is smoke free.

435 guestrooms or units

4 buildings

6 dining venues

6 bars or lounges

Meeting rooms

Buffet breakfast (free)

Kid's club (free)

Supervised childcare (surcharge)

Childcare (surcharge)

Towels for the beach

Umbrellas for the beach

Dry cleaning

Self-service laundry

Front desk (24 hours)

Storage area for luggage

Concierge

Garden

Elevator

No smoking on site

Coffee shop

Bar by the pool

Iberostar Selection Riviera Cancún - All Inclusive offers 435 air-conditioned accommodations, which are accessible via exterior corridors and feature indoor private hot tubs and free minibar items. Rooms open to balconies. Beds feature down comforters and premium bedding. Televisions come with cable channels. Guests have access to shared bathrooms. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, safes, and phones. In-room massages, hypo-allergenic bedding, and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily. There are hot springs/mineral springs on site.

Similar properties

Pool
Hot tub
Breakfast included
All-inclusive

CA $541 total

includes taxes & fees

Jun 2 - Jun 3

2 outdoor pools, cabanas (surcharge), pool umbrellas

Pool
Breakfast included
All-inclusive
Spa

CA $418 total

includes taxes & fees

Jun 29 - Jun 30

Property amenities

Family friendly

5 outdoor pools
Baby bath
Baby monitor
Changing table
Children's games
Children's pool
Free children's club
In-room babysitting (surcharge)
Laundry facilities
Playground
Supervised activities for children (surcharge)

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Free in-room WiFi has a 2-device limit

Parking and transportation

Free uncovered valet parking on site

Food and drink

Free buffet breakfast available daily 7:00 AM to 11:30 AM
6 bars/lounges
6 restaurants
A coffee shop/cafe
A poolside bar

Things to do

2 outdoor tennis courts
5 outdoor pools
Bicycle storage
Children's pool
Designer stores
Fitness classes
Free children's club
Full-service spa
Health club
Kayaking
Playground
Tennis lessons

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible shuttle
Elevator (35 inch wide door)
Tile flooring in room
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk (47 inches high)
Wheelchair-accessible restaurant

Room amenities

Entertainment

50-inch TV with cable channels

Bedroom

Down comforter
Hypo-allergenic bedding
Premium bedding

Bathroom

Bathrobes
Hair dryer
Jetted bathtub
Rainfall showerhead
Separate bathtub and shower
Shampoo
Shared bathroom (in-room sink)
Slippers
Soap
Toilet paper
Towels provided

Food and drink

24-hour room service
Free stocked minibar
Restaurant dining guides

Access via exterior corridors
Air conditioning
Desk
Iron/ironing board
Laptop workspace
Mobile key entry
Phone
Safe
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Kids stay free! One child 2 years old or younger stays free, per registered adult, when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: USD 4.07 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. Guests can access their rooms with a mobile device.

We should mention

Pool access available from 8:00 AM to 7:00 PM.
Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
One child 2 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
Free in-room WiFi has a 2-device limit.

Property is also known as

Palmar Riviera Maya Inclusive

Palmar Riviera Maya by Tafer AI

Palmar Beach Resort Spa Riviera Maya

Palmar Beach Resort and Spa Riviera Maya - All Inclusive Resort

Palmar Beach Riviera Maya by Tafer Hotels Resorts All Inclusive

Frequently asked questions

How close is Iberostar Selection Riviera Cancún - All Inclusive to the airport?

Iberostar Selection Riviera Cancún - All Inclusive is 12.7 mi (23-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Iberostar Selection Riviera Cancún - All Inclusive?

As of Jun 1, 2026, prices found for a 1-night stay for 2 adults at Iberostar Selection Riviera Cancún - All Inclusive on Jun 2, 2026 start from CA $272, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Iberostar Selection Riviera Cancún - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Iberostar Selection Riviera Cancún - All Inclusive.

How close is Iberostar Selection Riviera Cancún - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Iberostar Selection Riviera Cancún - All Inclusive offer free breakfast?

Iberostar Selection Riviera Cancún - All Inclusive offers free buffet breakfast every day from 7:00 AM to 11:30 AM.

Is there a casino at Iberostar Selection Riviera Cancún - All Inclusive?

No, there is no casino at this property.

What time is check-in at Iberostar Selection Riviera Cancún - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Iberostar Selection Riviera Cancún - All Inclusive?

This property offers free valet parking.

Does Iberostar Selection Riviera Cancún - All Inclusive have a pool?

Iberostar Selection Riviera Cancún - All Inclusive features 5 outdoor pools and a children's pool. Guests can enjoy pool access from 8:00 AM to 7:00 PM.

Does Iberostar Selection Riviera Cancún - All Inclusive have a restaurant?

Iberostar Selection Riviera Cancún - All Inclusive is home to Martinette, which features international cuisine.

Does Iberostar Selection Riviera Cancún - All Inclusive have a spa?

This property has a spa, which features hot stone massages, body scrubs, and body wraps.

How close is Iberostar Selection Riviera Cancún - All Inclusive to downtown Puerto Morelos?

Iberostar Selection Riviera Cancún - All Inclusive is 3.6 mi away from Puerto Morelos.

Iberostar Selection Riviera Cancún - All Inclusive Reviews

8.0

Very good

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

10/10 Excellent

Andree

Travelled with family

Mar 2, 2026

Liked: Staff & service, amenities

Great resort, good activities, chill and relaxing. Quite clean. Excellent food.

Stayed 5 nights in Feb 2026

8/10 Good

Joshua

Mar 1, 2026

Stayed 5 nights in Feb 2026

8/10 Good

Melissa, Toronto

Mar 1, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Staff were excellent and the food exceeded my expectations. Only wish they had a shuttle from the airport. Getting a taxi was chaotic and expensive, US$120. As for my provider Expedia, this package was advertised as 50% off. We spent $1250 Cdn / night expecting 5 stars and were disappointed to realize that others here were charged $750 Cdn / night and that it was a 4 star. Great place if you get it for $2000Cdn / person for the week. I feel like a chump

Stayed 5 nights in Feb 2026

10/10 Excellent

Lindsay

Mar 1, 2026

Stayed 5 nights in Feb 2026

10/10 Excellent

Jeffrey

Travelled with family and small children

Feb 28, 2026

Liked: Cleanliness, amenities, property conditions & facilities

We stayed on property all eight days and were never bored — there was always something going on, and the evening entertainment was consistently enjoyable. The resort itself is beautiful and very well maintained, and the standard rooms were spacious with jetted tubs and private balconies that made relaxing easy. Dining was a major highlight. Every restaurant offered great variety and quality, and our entire group was always satisfied. The breakfast buffet in particular had one of the best selections we’ve seen at an all-inclusive. Service across the resort was friendly and attentive, and knowing a little Spanglish definitely enhances the experience. The pool quickly became our favorite spot. Kids loved the waterslide and kids club, while the adults spent most of our time at the swim-up bar. IRVING, our bartender each day, truly made the trip special with outstanding service and energy. We were also impressed by the number of top-shelf liquor options throughout the resort. Our only real frustration was the lobby bar, where long drink lines and limited seating wasted a surprising amount of time even during a slower travel period. We were also approached frequently about the Iberostar Club but were disappointed they would not allow us to review the contract in writing before signing. In all honesty, we likely would have joined if the process had been more transparent. Overall, Iberostar delivered great food, strong amenities, and a perfect vacation. We would absolutely return!

Stayed 7 nights in Feb 2026

10/10 Excellent

Barbara

Feb 22, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Incredible resort, room was amazing, food was excellent. Pools and facilities all top notch. My family had a great week.

Stayed 8 nights in Feb 2026

4/10 Poor

Michelle

Travelled with partner

Feb 22, 2026

Liked: Cleanliness, property conditions & facilities

Unfortunately, our experience at this resort was extremely disappointing. The pool water was so cold that we couldn’t even enjoy swimming, and this was in the Mexican heat. The beach was another major letdown. The water was brown, full of seaweed, and the ground was rocky and unpleasant. It was honestly awful and very upsetting, especially considering we were looking forward to a relaxing beach vacation. The food situation made things worse. Most of the food we received was cold, and the line at the grill was consistently long. At the Italian restaurant, we waited two full hours just to receive our food. The following day, we had to wait another two hours just to get a table at the Mexican restaurant. That’s an unreasonable amount of time to spend waiting while on vacation. The entertainment was decent, but not offered everyday. Also seating was very limited. If you didn’t arrive very early, you had to stand to watch the show. We were told the pool beds were $25 to rent, but no one mentioned the additional $30 in taxes and fees. We ended up paying close to $50, which felt misleading. On top of that, from the moment we stepped onto the property, we were repeatedly pressured by staff to attend a timeshare presentation, even after clearly stating we were not interested. Overall, this was not the relaxing, enjoyable getaway we expected. For the price paid, the experience did not meet expectations. Very disappointed.

Stayed 5 nights in Feb 2026

10/10 Excellent

Sarah

Feb 21, 2026

Stayed 10 nights in Feb 2026

10/10 Excellent

Jane

Travelled with family

Feb 21, 2026

Liked: Cleanliness, amenities, property conditions & facilities

The staff were wonderful. MY daughter has many food allergies and they were extremely accommodating.

Stayed 6 nights in Feb 2026

10/10 Excellent

Danielle Dacosta, Marlboro

Travelled with partner

Feb 18, 2026

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

Was under renovation and wish we knew that prior! No area for adults only and there were 2 other nice areas were things could’ve been divided! Food was ok because they only had 2 restaurants open that weren’t available on same day or night

Stayed 6 nights in Oct 2025

8/10 Good

Anthony, Brooklyn

Feb 17, 2026

Liked: Cleanliness, property conditions & facilities

Friendliness of staff

Stayed 5 nights in Feb 2026

10/10 Excellent

Kenneth

Feb 17, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Great

Stayed 9 nights in Feb 2026

6/10 Okay

Mark

Travelled with family

Feb 11, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Everything was excellent except the beach which is not in a good shape

Stayed 6 nights in Dec 2025

10/10 Excellent

Omid

Travelled with partner

Feb 2, 2026

Liked: Cleanliness, amenities, property conditions & facilities

We stayed 10 nights as a couple and had a great overall experience. The resort had recently reopened under Iberostar, and while still working through some growing pains, it shows strong potential. Our rooms were clean and comfortable with good housekeeping, though we did have to switch rooms due to an AC issue. Food was outstanding—the best we’ve had at an all‑inclusive—with great variety, strong gluten‑free effort, and multiple dining options, though labeling and consistency could improve. Staff were friendly and attentive, with special thanks to Marlen, Alex, Irving, and Javier. Entertainment included nightly shows and solid fitness programming, though the show rotation is short for longer stays. The beach is heavily eroded but well maintained; pool cabanas cost extra and pools are unheated. Excursions booked onsite were reliable and enjoyable, especially the catamaran and Isla Mujeres trip. The spa was relaxing but overpriced for the value. Other notes: road access includes an 800 m rough stretch, club membership sales are persistent, the gym is decent but limited, and some maintenance was ongoing but not disruptive. Overall, excellent food, welcoming staff, and fun programming make this a strong resort with room to improve as it continues to settle under new ownership.

Stayed 10 nights in Jan 2026

8/10 Good

Marissa

Travelled with partner

Jan 27, 2026

Liked: Cleanliness

We were a little disappointed. We thought we were booking the Iberostar Cancun location. We got to that location and didn’t have a reservation we went to the riviera one . The hotel is very deceiving. The pictures are all the same from the Cancun location .

Stayed 6 nights in Jan 2026

6/10 Okay

Darlene

Travelled with partner

Jan 26, 2026

Liked: Amenities

Room was okay and the food was average. The resorts needs some basic updates, lots of cracks and they were repairing the concrete ceiling outside of our room. The pools were nice, the beach was thin but still very nice. What made the experience subpar was the staff pushing for the time share presentation. We were harassed when we got there and with many phone calls after. Other couples were approached at breakfast unexpectedly. They claimed it was 90 mins, one couple we chatted with went and it was 2.5 hours. The staff was pushy, rude and pressured each couple to attend even after saying no multiple times. Left a base taste

Stayed 7 nights in Jan 2026

4/10 Poor

Damir

Travelled with partner

Jan 21, 2026

Liked: Cleanliness

Check in time was way too long. They just look to get you in timeshare type of presentation and make you VIP member. The beach is terrible and could not be even call the beach, water is brown with see grass all over. Not possible to swim in such ocean. The only good thing is personal who clean hotel well and food at buffet restaurant. Getting into specialty restaurants is just wasting of time, at Italian restaurant took us 2.5 hours to get the food we did not order, because they didn't have the fish we ordered, just brought us something without telling us prior to it.

Stayed 4 nights in Jan 2026

4/10 Poor

VERNELY

Jan 19, 2026

Stayed 4 nights in Jan 2026

4/10 Poor

Yudriana

Travelled with family

Jan 19, 2026

Liked: Cleanliness, property conditions & facilities

While the property itself is beautiful, the overall dining and service experience fell far below expectations, especially for an all-inclusive resort. At the Italian restaurant, we arrived at approximately 7:30 PM and did not receive our food until around 8:30 PM. When the food finally arrived, it was extremely disappointing in quality and frankly inedible. Because of this delay, we missed the nightly entertainment, which was one of the highlights we were looking forward to during our stay. We didn’t leave the restaurant till 9:30pm. And during the first half of the dinner the fire alarm kept going off. The Caribbean restaurant was also very misleading. The menu was primarily seafood and did not reflect authentic Caribbean cuisine. My boyfriend is a vegetarian, and one of the options provided was grilled carrots, which were poorly prepared and unacceptable as a main dish at a resort of this caliber. They were boiled briefly and drizzled with yogurt. Additionally, our group of 11 was split across two table tables they refused to seat us together and food was served 10–15 minutes apart, making it impossible to dine together. To make matters worse, the hostess was rude and dismissive when we asked to clarify the reasoning. The buffet was the only consistently reliable dining option.Outside of dining, the beach was disgusting due to excessive seaweed, and the beverages were also overly sweet even the natural juices were artificial.

Stayed 4 nights in Jan 2026

4/10 Poor

helen

Travelled with family

Jan 15, 2026

Liked: Cleanliness, property conditions & facilities

Disliked: Amenities

room were beautiful food was good staff was great beach was not swimmable pool was super cold not heated for December months if there is no beach then there the pool should be warm. no jacuzzi little actvities no nightlife new years day they make up for it. it was outdoors and then moved it indoors. should of kept it outdoors. but we did have a great time that night.

Stayed 4 nights in Dec 2025

10/10 Excellent

Caitlyn

Jan 15, 2026

Stayed 5 nights in Jan 2026

10/10 Excellent

rebecca

Travelled with family

Jan 10, 2026

Liked: Cleanliness, staff & service, amenities

We had a fantastic family vacation at Iberostar Selection Riviera Cancún and would absolutely return. The resort is on the smaller side, which turned out to be a huge plus; everything felt calm, easy to navigate, and never overwhelming. It’s perfect if you want relaxation instead of chaos. The rooms were beautifully renovated, clean, modern, and thoughtfully designed. The standout feature? The large jacuzzi soaking tub was a dream after long days in the sun. It honestly felt like a mini spa in the room. A huge highlight was the fitness program. The classes were excellent—well-run, energizing, and led by a knowledgeable, motivating trainer who clearly cared about proper form and about making the workouts accessible yet effective. It was refreshing to have fitness options that felt genuinely high quality rather than an afterthought. For families, the kids' club was outstanding. The staff were kind, engaged, and clearly experienced with children. Activities were well organized, fun, and age-appropriate, which gave us peace of mind—and some much-appreciated downtime knowing the kids were happy and well cared for. And across the entire resort, the staff were consistently warm and attentive without ever being intrusive. Service felt personal and sincere.

Stayed 15 nights in Dec 2025

6/10 Okay

Constance

Jan 8, 2026

Stayed 10 nights in Dec 2025

6/10 Okay

Claire

Travelled with partner

Jan 6, 2026

Liked: Cleanliness, staff & service, property conditions & facilities

The hotel itself is lovely. The food and service is also very good. However there is no beach. There is no sand. There is no way to walk along the beach in front of the hotel or any of the other hotels in the area. The sand has been washed away. There is no place to run. The road into the property is all holes and dirt. While I understand that this is caused by nature, it should not be advertised and charged for as a beachfront holiday. The description of the beach is misleading and we left the property before our check out. We received an apology and management’s assurance that we will get refund for the used days. So far we have not received anything. They handled it all very professionally and I trust it is coming. I hope they fix their situation. And until then we will not return nor recommend it.

Stayed 9 nights in Dec 2025

10/10 Excellent

Hunter

Travelled with partner

Jan 5, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Great room, very good food and the staff were amazing

Stayed 6 nights in Dec 2025

Iberostar Selection Riviera Cancún - All Inclusive

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About the area

Puerto Morelos

What's nearby

Getting around

Restaurants

About this property

Iberostar Selection Riviera Cancún - All Inclusive

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Property amenities

Family friendly

Internet

Parking and transportation

Food and drink

Things to do

Accessibility

Room amenities

Entertainment

Bedroom

Bathroom

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information