Riu Palace Macao - Adults Only - All Inclusive

4.5 star property
4.5-star beachfront property near Arena Gorda Beach

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Photo gallery for Riu Palace Macao - Adults Only - All Inclusive

Aerial view
Aerial view
1 bedroom, free minibar, in-room safe, laptop workspace
Breakfast area
Lobby
Reviews
8.0

Very good

Popular amenities

  • Pool
  • All-inclusive
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • Hot tubHot tubHot tub

Explore the area

Map
Playa Arena Gorda, Punta Cana, La Altagracia, 23000
  • Popular LocationArena Gorda Beach6 min walk
  • Popular LocationIberostar Golf Course5 min drive
  • Popular LocationCana Bay Golf Club7 min drive
  • AirportPunta Cana (PUJ-Punta Cana Intl.)26 min drive

Room options

Junior Suite (B2C CAN)

  • Sleeps 3
  • 1 King Bed

Junior Suite, Sea View (Deluxe, Elite Club, L)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (Swim-up Deluxe Elite Club, C)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (Deluxe, B2C-US)

  • 30 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe Elite Club, B2C)

  • 30 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (C)

8.9/10 Excellent
  • 30 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior, B2C-US)

  • 30 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite (B2C)

  • 53 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (B2C-US)

  • 30 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Deluxe Elite Club, C)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Suite (C)

  • 53 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (Swim-up, Deluxe Elite Club, B2C)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite (Superior, C)

  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe, C)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (E)

8.3/10 Very good
  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Swim-up Deluxe Elite Club, E)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (L)

8/10 Very good
  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe, B2C CAN)

  • 30 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe Elite Club, B2C CAN)

  • 30 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim-up, Deluxe Elite Club, E)

  • 40 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Swim Up Deluxe Elite Club, B2C-US)

  • Sleeps 2
  • 1 King Bed

Junior Suite (Superior, B2C CAN)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Deluxe Elite Club, B2C-US)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (Deluxe, Elite Club, E)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (Deluxe Elite Club, B2C-CAN)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite (Deluxe, U)

10/10 Exceptional
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Swim Up Deluxe Elite Club, B2C-CAN)

  • Sleeps 2
  • 1 King Bed

Suite (B2C CAN)

  • 53 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (Swim Up Deluxe Elite Club, B2C CAN)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite (Superior, U)

8.4/10 Very good
  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (U)

7/10 Good
  • 30 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Double Room (Swim-up, Deluxe Elite Club, L)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite (Deluxe Elite Club, E)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe, L)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe Elite Club, C)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim-up, Deluxe Elite Club, C)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite (Superior, L)

  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim-up, Deluxe Elite Club, U)

  • 40 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior, E)

  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe Elite Club, L)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Deluxe Elite Club, U)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Suite (U)

8.9/10 Excellent
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Swim-up Deluxe Elite Club, U)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (Deluxe Elite Club, U)

10/10 Exceptional
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Sea View (Swim-up, Deluxe, Elite Club, L)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Punta Cana

On the beach.You'll be steps from Splash Water Park and within a 10-minute walk of Arena Gorda Beach with a stay at this Bávaro property. Punta Blanca Golf Course and Iberostar Golf Course are also within 2 miles (3 km).

What's nearby

  • Arena Gorda Beach - 6 min walk
  • Iberostar Golf Course - 5 min drive
  • Punta Blanca Golf Course - 5 min drive
  • Cana Bay Golf Club - 7 min drive
  • Cortecito Beach - 17 min drive

Getting around

  • Punta Cana Intl. Airport (PUJ) - 27 min drive

Restaurants

  • ‪Restaurante Colonial - ‬8 min walk
  • ‪Daiquiri Lobby Bar - ‬5 min walk
  • ‪restaurante la isabela - ‬12 min walk
  • ‪La Plaza - ‬7 min walk
  • ‪Lobby Bar Fantasia - ‬19 min walk

About this property

Riu Palace Macao - Adults Only - All Inclusive

4.5-star beachfront property near Arena Gorda Beach
Some rates at Riu Palace Macao - Adults Only - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Riu Palace Macao - Adults Only - All Inclusive, you'll find a full-service spa, a complimentary water park, and 2 outdoor swimming pools. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges and a swim-up bar. A computer station is on site and WiFi is free in public spaces.

A nightclub, a spa tub, and a fitness center are also featured at the luxury Riu Palace Macao - Adults Only - All Inclusive. You'll have access to the outdoor pool at a partner property. Free self parking is available. A complete renovation of Riu Palace Macao - Adults Only - All Inclusive was completed in September 2023.

Smoking is allowed in designated areas at this 4.5-star Punta Cana property.

  • 1 building
  • 476 guestrooms or units
  • 4 levels
  • 6 dining venues
  • 7 bars or lounges
  • Nightclub
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Swim-up bar
Riu Palace Macao - Adults Only - All Inclusive offers 476 accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels.

Bathrooms include slippers, complimentary toiletries, and hair dryers. This Punta Cana property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

Renova Spa has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 6 restaurants and 1 coffee shop/cafe
  • 7 bars/lounges and 1 swim-up bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 18 holes of golf
  • 2 outdoor pools
  • 3 outdoor tennis courts
  • Access to nearby outdoor pool
  • Fitness classes
  • Beach volleyball
  • Fitness center
  • Free water park access
  • Full-service spa
  • Kayaking
  • Nightclub
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • Tennis
  • Volleyball
  • Windsurfing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • Cable/satellite channels
  • Flat-screen TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Outdoor space

  • Balcony or patio

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Electrical adapters/chargers
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Riu Palace Macao - Adults Only - All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. <

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Macao All Inclusive
Macao Palace
Macao Riu
Macao Riu Palace
Palace Macao
Palace Macao Riu
Riu Palace Macao
Riu Palace Macao All Inclusive
Riu Palace Macao All Inclusive Punta Cana
Riu Palace Macao Punta Cana
Riu Palace Macao Hotel Punta Cana
Riu Palace Macao Adults All Inclusive Punta Cana
Riu Palace Macao Adults All Inclusive
Riu Palace Macao Adults Punta Cana
Riu Palace Macao Adults
Riu Palace Macao Adults All Inclusive All-inclusive property
Riu Palace Macao Inclusive
Riu Macao Inclusive Inclusive
Riu Palace Macao Adults Only All Inclusive
Riu Palace Macao – Adults Only All Inclusive
Riu Palace Macao - Adults Only - All Inclusive Punta Cana

Riu Palace Macao - Adults Only - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 439 out of 1003 reviews" "
Rating 8 - Good. 304 out of 1003 reviews" "
Rating 6 - Okay. 120 out of 1003 reviews" "
Rating 4 - Poor. 71 out of 1003 reviews" "
Rating 2 - Terrible. 69 out of 1003 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Food could be better
Stayed 4 nights in May 2024

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay there! We have never been to DR before and it was a great first time. The hotel is small but, not too small. The entire property is very walkable. I found the staff, extremely helpful and kind. For the restaurants in particular, the steakhouse and fusion restaurants were excellent. There is some shopping a few hotels down that is still part of the Rioux complex and that was very handy. But, I would’ve preferred more diversity in the shopping if it was near anywhere, but it really isn’t. Having said that, we would definitely stay there again.
Stayed 7 nights in Feb 2024

8/10 Good

Erin

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice and clean! The bed and pillows were very comfortable. The beach was beautiful. The pools were entertaining, plenty of chairs at the pools and beach. The nightly entertainment was fun to watch. We went to 2 of the 4 Riu Parties. They were high energy, but definitely not a place you would want to take a younger member of the family. All in all, we had a great week!
Stayed 7 nights in Feb 2024

2/10 Terrible

John

Stayed 7 nights in Feb 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the beach.
Stayed 5 nights in Feb 2024

8/10 Good

Viviana, Austin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Horrible customer service with the expedia representative. We where guaranteed free return schedule from the hotel to airport and was not helpful all and we ended having to pay a shuttle.
Stayed 5 nights in Feb 2024

6/10 Okay

Alida, Whitestone

Travelled with partner
Liked: Cleanliness, staff & service
The hotel itself is nice but if your young, it is really boring and no night life at all. My husband and I are 48 and 49 and were probably some of the youngest people there! Super quiet and caters to the senior club,, we regret not staying at the Riu Palace for familes. Wish we were advised everything dies out by 8pm...
Stayed 5 nights in Feb 2024

10/10 Excellent

Juan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente
Stayed 4 nights in Feb 2024

8/10 Good

anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything works on the app except tipping
Stayed 5 nights in Feb 2024

6/10 Okay

Nicole

Travelled with group
Liked: Cleanliness, property conditions & facilities
Although the staff involved with daily activities around the resort were excellent, the staff at the front desk were less than helpful. At times, it seemed as though basic questions annoyed them. They were quick to send you to another staff member or ask you to come back at another time. The service around the pool was quick when Victor was working. Other employees were not as quick, but present. The lights in the public restrooms turn off within seconds so plan to do your business quickly. While discussing lights, there is a sensor light in the room which activates at the slightest move. If you are a light sleeper and sharing a room with someone else, get ready to be woken with each movement. There is no place on the resort to purchase basic items so be sure to bring everything you need if you do not expect to leave the property. There is a sign posted which reads that a doctor is available 24 hours. This is not true. When we went to the doctor to get a basic antacid, we found a couple who had been waiting for the doctor. They had been told by the front desk that the doctor was called and was twenty minutes away. The gym is clean, but the machines are positioned in direct sunlight with no shades on the window to block the UV rays. So, if you like to sunbath and workout at the sand time, this is a good thing for you. I for one do not. Overall, Hotel RIU Palace Macao is nice, but there are a few things which need improvement.
Stayed 6 nights in Feb 2024