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Aparthotel

Hotel y Museo Casa Turquesa

4.0 star property
4-star beachfront aparthotel near Tortuga Beach

Choose dates to view prices

Photo gallery for Hotel y Museo Casa Turquesa

On the beach, white sand, beach umbrellas, beach towels
Interior detail
Lobby sitting area
Two Bedroom Ocean View | Living area
Food and drink

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry

Explore the area

View in a map
Cancun, QROO
  • Place, Kukulcan Plaza Shopping Mall
    ‪1 min walk‬
  • Place, Hotel Zone Beaches
    ‪5 min walk‬
  • Place, Marlin Beach
    ‪5 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪36 min drive‬

Room options

View all photos for King Bed Ocean View

King Bed Ocean View | Beach/ocean view

King Bed Ocean View

8.2 out of 10
Very good
(13 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Double Bed Ocean View

Double Bed Ocean View

Double Bed Ocean View

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Apartment with Balcony and Ocean View

In-room safe, individually decorated, individually furnished

Apartment with Balcony and Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Two Bedroom Ocean View with Pool

Two Bedroom Ocean View with Pool

Two Bedroom Ocean View with Pool

  • Ocean view
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for King Room with Garden View and Balcony

King Room with Garden View and Balcony

King Room with Garden View and Balcony

8.6 out of 10
Excellent
(4 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite with Partial Sea View

In-room safe, individually decorated, individually furnished

Suite with Partial Sea View

8.0 out of 10
Very good
(1 review)
  • Partial sea view
  • 70 sq m
  • Sleeps 2
  • Free WiFi

View all photos for Double Room with Ocean View

In-room safe, individually decorated, individually furnished

Double Room with Ocean View

  • Ocean view
  • 70 sq m
  • Sleeps 4
  • Free WiFi

View all photos for Loft with Ocean View

In-room safe, individually decorated, individually furnished

Loft with Ocean View

  • Ocean view
  • Sleeps 2
  • Free WiFi

View all photos for Two Bedroom Ocean View

Two Bedroom Ocean View | Living area

Two Bedroom Ocean View

  • Ocean view
  • 2 bedrooms
  • Sleeps 8
  • 1 Queen Bed and 2 King Beds
  • Free WiFi

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About the area

Cancun

Beachfront retreat .A stay at this Zona Hotelera aparthotel places you within half a mile (1 km) of Hotel Zone Beaches and 2 miles (3 km) of La Isla Shopping Mall. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Cancun Convention Center are also within 3 miles (5 km).
View more Aparthotels in CancunOpens in a new window

What's nearby

  • Kukulcan Plaza Shopping Mall - 1 min walk - 0.1 km
  • Luxury Avenue Shopping Mall - 2 min walk - 0.2 km
  • Hotel Zone Beaches - 5 min walk - 0.5 km
  • Marlin Beach - 5 min walk - 0.5 km
  • La Isla Shopping Mall - 16 min walk - 1.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • ‪La Veranda - ‬8 min walk
  • ‪El Fish Fritanga - ‬9 min walk
  • ‪Club Bistro - ‬7 min walk
  • ‪Ilios Restaurant - ‬11 min walk
  • ‪Hacienda Sisal - ‬5 min walk

About this property

Hotel y Museo Casa Turquesa

4-star beachfront aparthotel near Tortuga Beach
There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. An outdoor pool, a library, and a terrace are also featured at the boutique Hotel y Museo Casa Turquesa. The aparthotel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis. You'll have access to the outdoor pool at a partner property.

Smoking is allowed in designated areas at this 4-star Cancun aparthotel.

  • 1 building
  • 30 guestrooms or units
  • 4 levels
  • Built in 1991
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • BBQ grill(s)
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Hotel y Museo Casa Turquesa offers 30 air-conditioned accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers with rainfall showerheads. This Cancun aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Beach

  • On a white sand beach
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Car recommended
  • Free self parking on site
  • Limited onsite self parking
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)

Restaurants on site

  • El Mirador
  • Pool Bar

Dining

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 350 to 600 for adults and MXN 320 to 580 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Room service (limited hours)

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • Library
  • Piano

Outdoor areas

  • Barbecue grill
  • Terrace

Laundry

  • Dry cleaning/laundry service

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Designated smoking areas (fines apply)

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Guidebooks
  • Iron/ironing board on request
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • In a shopping district
  • In an entertainment district
  • Near the ocean
  • On the waterfront

Things to do

  • Golfing nearby
  • Outdoor pool (guest access) nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 30 units
  • 4 floors
  • Beaux Arts architecture
  • Built in 1991
  • Individual decor
  • Individual furnishings
  • Reception hall

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:
Gather used towels
Turn off the lights and return the keys

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel y Museo Casa Turquesa

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 350 to 600 for adults, and MXN 320 to 580 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Casa Turquesa
Casa Turquesa Cancun
Casa Turquesa Hotel
Casa Turquesa Hotel Cancun
Casa Turquesa Hotel Tulum
Casa Turquesa Tulum
Casa Turquesa

Frequently asked questions

How close is Hotel y Museo Casa Turquesa to the airport?

Hotel y Museo Casa Turquesa is 12.3 mi (21-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel y Museo Casa Turquesa?

As of Jun 3, 2026, prices found for a 1-night stay for 2 adults at Hotel y Museo Casa Turquesa on Jun 4, 2026 start from CA $111, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel y Museo Casa Turquesa have an airport shuttle?

Airport shuttle services are not available at Hotel y Museo Casa Turquesa.

How close is Hotel y Museo Casa Turquesa to the beach?

This aparthotel is on the beach. Don't forget your sunscreen!

Does Hotel y Museo Casa Turquesa offer free breakfast?

Free breakfast isn’t offered at Hotel y Museo Casa Turquesa, but cooked-to-order breakfast is offered for a fee of between MXN 350 and 600 for adults, MXN 320 and 580 for children. It's available every day from 7 AM to noon.

Is there a casino at Hotel y Museo Casa Turquesa?

No, there is no casino at this aparthotel, but Royal Yak Casino and Sports Book (22-min drive) and Dubai Palace Casino (22-min drive) are nearby.

What time is check-in at Hotel y Museo Casa Turquesa?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. A fee applies for early check-in.

Is there free parking at Hotel y Museo Casa Turquesa?

This aparthotel offers free self parking.

Does Hotel y Museo Casa Turquesa have a pool?

Hotel y Museo Casa Turquesa features an outdoor pool.

Does Hotel y Museo Casa Turquesa have a restaurant?

Hotel y Museo Casa Turquesa is home to El Mirador, which features international cuisine, pool views, and a poolside location.

Does Hotel y Museo Casa Turquesa have a spa?

There are no spa services available at this aparthotel.

How close is Hotel y Museo Casa Turquesa to downtown Cancun?

Hotel y Museo Casa Turquesa is 0.2 mi away from Avenida Kukulkan.

Hotel y Museo Casa Turquesa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 495 out of 1200 reviews
Rating 8 - Good. 286 out of 1200 reviews
Rating 6 - Okay. 164 out of 1200 reviews
Rating 4 - Poor. 120 out of 1200 reviews
Rating 2 - Terrible. 135 out of 1200 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Shayal

Nice hotel, great view and good area
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities, communication
This is a classic hotel. My wife and I loved it. I'll definitely be back
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Lane W

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved the location and spacious room. Stunning view from the balcony. Loved the uniqueness of the space as well as the pool.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Annette

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wanderful staff, director, perfect see, can only glhigly recommend
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Katelyn

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice staff. Love the art in the hotel. The food was good at breakfast. The cable in my room didn't work was the only thing I would have liked to work better. The beach behind the hotel is next absolutely gorgeous!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Chantelle

Liked: Cleanliness, amenities, communication
Clean room. Kind stuff. Very quiet. Lovely art!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very very good
Stayed 5 nights in Jan 2026
Verified

8/10 Good

Blanca

Liked: Cleanliness, communication
The hotel is a little older but the location is great and the view from the room we had was spectacular. We could see the ocean from one side and the lagoon from the other.
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Mahmut

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderful staff, amazing location and view. Absolutely perfect. Just concern is, some of the art materials, such as statutes, art pictures are not suitable for the kids, so, if you are couple without kids, the place is great, otherwise, you might think some other places that good for the kids.
Sunrise Jan 22
From balcony to sea-view Jan 21
Sunrise Jan 20
Sunrise Jan 20
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Deyby Angelica

Liked: Cleanliness, amenities, property conditions & facilities, communication
It can’t be better… I left in love with the place with the people who work there with the food they cook. Everything was so wonderful that I I don’t know where to start. I work for the industry in NYC and I know about hospitality and they went above and beyond. The place is so cozy and it’s beautiful, location is very convenient. Its clean and the staff is super friendly.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Keith

Liked: Cleanliness, amenities, property conditions & facilities, communication
Those who know, KNOW ! This is an outstanding value for a super quiet , historic place . Think private , aging beach mansion and world class art gallery ! Friendliest staff , great little restaurant, a gem for sure ! Near everything and on the best beach in the world !
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Annette

Liked: Cleanliness, communication
We had a very enjoyable stay in our 2 bedroom ocean view room (more of a villa) this February. The hotel is very artsy with some religious and nudist works displayed which some may not appreciate. The hotel is very weathered -its not a fancy 5 star hotel (although it must have been back in the day), the water wasnt always hot and the toilets didnt flush the first time but the central location, gorgeous quiet beach, relaxing and calm ambiance, grand open spaces, comfortable clean beds and superior customer service made it worth it many times over!
Sunrise right off our balconey
Sunrise right over the pool and balcony
Double room
2nd room of double room
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Santiago

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very quite place just like I like it 👌
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Needs some minor upgrades to the rooms
Stayed 6 nights in Jan 2026
Verified

2/10 Terrible

Prabhjot

Disliked: Cleanliness, amenities, property conditions & facilities
Would not recommend
Stayed 1 night in Feb 2026
Verified

8/10 Good

Juan

Liked: Cleanliness, amenities, communication
Don’t judge this book by its cover!!! This should be the title for the review. First and foremost the staff was very accommodating and personable from the moment you stepped into the building. Very spacious and clean rooms. For people that are looking for peace and quiet it is the perfect place. The reason for 4 stars instead of 5 is because it needs a little TLC which they are currently working on. I felt like I had the place all to myself which was great!!!
Sunrise
Sunset
Stayed 7 nights in Feb 2026
Verified

2/10 Terrible

Ingris

Disliked: Cleanliness, property conditions & facilities, communication
Be prepared to bring everything you need not even coffee is provided. The host was okay, but the sheets and bedding quality were not the best. The property feels old and the hotel definitely needs better maintenance and updates.
Stayed 4 nights in Feb 2026
Verified

2/10 Terrible

Raymond

Disliked: Cleanliness, amenities, communication
they tricked us with the good and nice pictures, jacuzzi was not working, there was no napkins in the room and when we asked for it, they gave us 2 dirty towels instead, the shower glass door was very dirty, the room key was not locking after we requested to fix then they fixed it, there was no manager at night at the hotel,
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

Belochi

Liked: Cleanliness, communication
Calm stay
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Minghua

Liked: Cleanliness, room comfort, communication
yes, everything is great!
Stayed 5 nights in Oct 2025
Verified

6/10 Okay

Meet

The staff was made up of wonderful people. The issue was the room, it felt like old and there was mould in the shower, saw a roach in the washroom. The biggest issue was the sliding door that leads toward the pool area did not lock properly.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Santiago

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was good Thanks
Stayed 2 nights in Nov 2025
Verified

4/10 Poor

Thanh

Liked: Communication
Disliked: Amenities, property conditions & facilities
We had two rooms.The beds were hard as a rock. There were no lamps in one room and the other only had one. The rooms were outdated. It lacked a lot of amenities. The storm doors did not lock and it did close properly. Give this place a few years to bring it up to date. The location is great. The decor of the hotel is nice, the rooms really need to be updated especially the beds. I wish they had vending machines that we can buy drinks in the middle night if we wanted to. Staff was friendly.
Stayed 6 nights in Feb 2026
Verified

6/10 Okay

Diana

The toilet didn’t function fully; didn’t dispose of waste very well. The bed needed a blanket.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very enjoyable place to stay. The sculptures and paintings were fascinating and the location was close to everything.
Stayed 1 night in Feb 2025