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Grand Residences Riviera Cancún All Inclusive

5.0 star property
5-star beachfront hotel near Puerto Morelos Beach

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Photo gallery for Grand Residences Riviera Cancún All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
Exterior
Elite Suite
3 restaurants, breakfast, lunch, dinner served; international cuisine
Separate tub and shower, rainfall showerhead, designer toiletries
Reviews
9.4

Exceptional

Popular amenities

  • Hot tub
  • Spa
  • Pool
  • Parking includedParking includedParking included
  • Free airport shuttleFree airport shuttleFree airport shuttle
  • LaundryLaundryLaundry

Check out the area

Map
Blvd. El Cid, Unidad 28 y 29, SM 3, Mz 20, Lote 01, Puerto Morelos, QROO, 77580
  • Popular LocationPuerto Morelos Town Square4 min drive
  • Popular LocationOjo de Agua Beach8 min drive
  • Popular LocationPuerto Morelos Beach15 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)29 min drive

Room options

View all photos for Junior Suite King Bed

Junior Suite King Bed

Junior Suite King Bed

  • 48 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for Elite Suite

Elite Suite

Elite Suite

  • 132 sq m
  • Beach view
  • Sleeps 5
  • 1 King Bed and 3 Twin Murphy Beds

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

  • 223 sq m
  • Resort view
  • Sleeps 8
  • 2 King Beds and 4 Twin Murphy Beds

View all photos for Family Suite, 3 Bedrooms

Family Suite, 3 Bedrooms

Family Suite, 3 Bedrooms

  • 281 sq m
  • Sleeps 10
  • 2 King Beds, 4 Twin Murphy Beds and 2 Double Beds

View all photos for Master Suite

Master Suite

Master Suite

  • 132 sq m
  • Resort view
  • Sleeps 5
  • 1 King Bed and 3 Twin Murphy Beds

View all photos for Room

Room

Room

  • 48 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for Junior Suite Ocean View

Premium bedding, minibar, in-room safe, desk

Junior Suite Ocean View

  • 48 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for Master Suite Ocean View

Plasma TV, DVD player, iPod dock

Master Suite Ocean View

  • 132 sq m
  • Partial ocean view
  • Sleeps 5
  • 1 King Bed and 3 Twin Murphy Beds

View all photos for Family Suite, 2 Bedrooms, Beach View

Family Suite, 2 Bedrooms, Beach View | Living area

Family Suite, 2 Bedrooms, Beach View

  • 223 sq m
  • Beach view
  • Sleeps 8
  • 2 King Beds, 3 Twin Murphy Beds and 1 Double Bed

View all photos for Suite, 1 Bedroom, Private Pool

Suite, 1 Bedroom, Private Pool | Terrace/patio

Suite, 1 Bedroom, Private Pool

  • 291 sq m
  • Sleeps 5
  • 1 King Bed and 3 Twin Murphy Beds

View all photos for Junior Suite with Jacuzzi

Premium bedding, minibar, in-room safe, desk

Junior Suite with Jacuzzi

  • 49 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite, 3 Bedrooms, Beach View

Family Suite, 3 Bedrooms, Beach View

Family Suite, 3 Bedrooms, Beach View

  • 281 sq m
  • Beach view
  • Sleeps 10
  • 2 King Beds, 3 Twin Murphy Beds and 3 Double Beds

Similar properties

Outdoor pool
Moon Palace The Grand Cancun - All-inclusive
On private beach
Pool
Breakfast included
All-inclusive
4.2 out of 5, Very good, (1088)
The price is CA $1,027
per night
CA $1,249 total
includes taxes & fees
24 May - 25 May
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About the area

Puerto Morelos

Beachfront retreat .Within 3 miles (5 km) of this Puerto Morelos hotel, you'll find Arrecife de Puerto Morelos National Park and Artisans Market. San Jose Catholic Parish and Puerto Morelos Town Square are also within 3 miles (5 km).

What's nearby

  • Puerto Morelos Town Square - 4 min drive
  • Puerto Morelos Reef - 4 min drive
  • Ojo de Agua Beach - 8 min drive
  • Sanctuary of Hope and Time Capsule - 11 min drive
  • Puerto Morelos Beach - 15 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 30 min drive

Restaurants

  • Ile de France - 18 min walk
  • Zan-Za Bar - 18 min walk
  • Alcazar - 15 min walk
  • La Marina - 16 min walk
  • A'akat - 18 min walk

About this property

Grand Residences Riviera Cancún All Inclusive

5-star beachfront hotel near Puerto Morelos Beach
Grand Residences Riviera Cancún All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Grand Residences Riviera Cancún All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive hotel also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Puerto Morelos hotel.

  • 144 guestrooms or units
  • 5 levels
  • 7 buildings
  • 3 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • 1507 sq ft of conference space
  • 140 sq m of conference space
  • Built in 2013
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
  • Swim-up bar
Grand Residences Riviera Cancún All Inclusive offers 144 accommodations with indoor private spa tubs and iPod docking stations. Rooms open to furnished balconies. Beds feature premium bedding. A pillow menu is available. Plasma televisions come with cable channels and DVD players. Microwaves, espresso makers, and minibars are provided. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Massages are available on the beach and in the spa; other services include hot stone massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, Spanish

Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • DVD player
  • Free children's club
  • Free supervised childcare
  • Grocery/convenience store
  • In-room child care (surcharge)
  • Laundry facilities
  • Microwave
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle on request

Food and drink

  • 3 restaurants and 1 coffee shop/cafe
  • 2 poolside bars, 3 bars/lounges, 1 beach bar and 1 swim-up bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour health club
  • 3 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Bicycle tour information
  • Bike parking
  • Children's pool
  • Full-service spa
  • Playground
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • Cable channels
  • DVD player
  • iPod dock
  • Plasma TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Outdoor space

  • Furnished balcony

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Microwave
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Private indoor spa tub
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests who require airport shuttle pickup service must contact the property at least 48 hours in advance with their arrival details.
Guests with multi-day reservations who stay on Saturday night may need to be relocated to another similar unit.
This property offers airport shuttle pickup service from Cancun International Airport only.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 3800.00
  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses a grey water recycling system. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

Guests staying through a Saturday night may be required to move rooms with hotel assistance.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Cancun Residences
Grand Residences Cancun
Grand Residences Riviera
Grand Residences Riviera Cancun
Grand Residences Riviera Cancun Maya Mexico - Puerto Morelos
Grand Residences Riviera Cancun Condo Puerto Morelos
Grand Residences Riviera Cancun Puerto Morelos
Grand Residences Riviera Cancun Condo
Grand Residences Riviera Cancun Resort Puerto Morelos
Grand Residences Riviera Cancun Resort
Resinces Riviera Cancun Puert

Grand Residences Riviera Cancún All Inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 591 out of 740 reviews" "
Rating 8 - Good. 87 out of 740 reviews" "
Rating 6 - Okay. 33 out of 740 reviews" "
Rating 4 - Poor. 13 out of 740 reviews" "
Rating 2 - Terrible. 16 out of 740 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall we had a good experience. The staff were very friendly and kind. The rooms were nice but the resort was too small. The beach was very narrow. Very limited beach or pool seating due to owner reservations. Dining options were also limited and food was lackluster. We wish the resort had more activities to do in the evening such as a game room, piano bar, or nightime shows. The resort has potential but missing a few elements to make it much better.
Stayed 6 nights in Feb 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Jan 2024

8/10 Good

Suhui

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

6/10 Okay

John

Travelled with family
Disliked: Staff & service
Property is Average . We were upgraded to a master suite which was very nice . Pool Staff service could be be better . Room service was great , maid service was slow and they did miss cleaning the room one day. Food was okay , they need to expand the menu or add additional restaurants. The food becomes repetitive after a few days . We had a good vacation but will probably stick with a Palace Resort on our next trip . Suggestion to the resort management: Stop the members from reserving Pool Chairs at the pools for the entire week . We observed premium pool loungers that were reserved all week and never used while we were crammed beside dozens of people . Also poolside Bingo Girl is to loud and obnoxious. That was a cruise ship type activity that you need to stop . Pool side live music guy (guitar) was Awesome .
Stayed 7 nights in Jan 2024

10/10 Excellent

Shuyan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2024

8/10 Good

Otis

Liked: Cleanliness, staff & service
Stayed 5 nights in Jan 2024

10/10 Excellent

Robert, sayville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 3rd time at the the Grand Residences. They will pick you up from the airport in their own cars. Its only 20 min from the airport. you can reserve your chairs ahead of time for the beach and the service from the staff is outstanding.
Stayed 5 nights in Jan 2024

8/10 Good

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything at GR was terrific from the amenities to the service. There are a few reasons why I wouldn't go back. Many of the services are geared for the folks that are time share members which on one hand is only fair because they pay for that privilege but on the other hand as consumer we have choices. But know that the seating at the adult pool will have members there most of the time. You also have to set up your dinner reservations ahead of time and make sure to cancel if you can't make it or you can be charged. The biggest issue I had was that the pool bar was closed at 5pm and the lobby bar was closed at 10:30pm. Although the vibe of the location was that there really wasn't very many people at the bar at 10:30. If you read between the lines GR has a very low key vibe and next to no energy after 9pm. This review was difficult to write because the location itself is truly a 5 star but just not the kind of after hours fun this fifty something is used to. It could be the time time of the year but just know that going in.
Stayed 7 nights in Jan 2024