"There was construction going on so it was hard to navigate around the hotel. There was not in room coffee setup, and there was no bathtub. Just a sh ... " More

By a verified traveller on Sat 20 Jan 2018

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Hotel Description

4-star spa resort near T-Mobile Arena

Near the airport

You'll be within 3 miles (5 km) of T-Mobile Arena and 9 miles (15 km) of Fremont Street Experience. Las Vegas Motor Speedway and Red Rock Canyon National Conservation Area are also within 20 miles (32 km).

Renovated in 2019

This resort features a casino, a full-service spa, and a nightclub. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free valet parking. Free self parking is free for guests, and you can enjoy a meal in one of the 10 restaurants.

Free WiFi, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 766 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include 24-hour room service, minibars, and free newspapers.

Premier Room (Run of House)

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$72 per night

Resort Room 2 Queen Beds (Newly Renovated)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Ivory Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite (Newly Renovated)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premier King Corner Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Ivory Corner Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Palms Casino Resort ratings based on 181 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Palms Casino Resort

Everyone (55) Couples (8) Business (1) Family (2)
2 out of 5

Posted by on 16 Feb. 2019

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3 out of 5
Front desk staff very adolescent ( aside from a couple of middle aged ppl) hire less young and experienced staff aspecially for a high end hotel. Baggage guys looked like they lost there hat at the poker table and were pulled off to handle baggage. Smh.

Posted by on 12 Jun. 2019

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5 out of 5
The pool was amazing. The hotel was so modern and beautiful from the entrance to the hotel room.

Posted by on 2 Jun. 2019

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5 out of 5

Posted by on 28 May 2019

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3 out of 5

Posted by on 20 May 2019

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3 out of 5
We loved Greene St restaurant however our room was cold and for whatever reason the floor we were on smelled like a sewer.

Posted by on 19 May 2019

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4 out of 5

Posted by on 9 May 2019

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1 out of 5
Was extremely unhappy that after checking with official facility at the time of reservation, was questioned about my ESA companion. After being made to wait for at least 40 minutes, for a supervisor with no place to sit, was made to wait for manager by an unprofessional male employee at the elevator site. Apparently, such employee was not aware that ESA companions are allowed in the Palms. I was never offered an apology for waiting to enter my room after a tiring trip from California. I’m an elderly handicapped women that to top everything, husband died 6 months ago. Finally, second email allowed my entry with no problem, NEVER SPOKE TO A MANAGER, BUT WAISTED PRECIOUS TIME AND WAS BUMMED THAT DIDN’T HAVE TIME TO HAVE DINNER NOR TO DO ANY GAMBLING AND I’M ONLY STAYING OVERNIGHT. I would suggest that you train all your employee on what is and not is allowed in your facility.

Posted by on 28 Apr. 2019

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5 out of 5
Seeing Alanis Morrissette in concert was the best!

Posted by on 27 Apr. 2019

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4 out of 5
Everything was great. The view was awesome. I will be back again.

Posted by on 21 Apr. 2019

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About the The Palms Casino Resort

Location 4321 W Flamingo Rd, Las Vegas, NV 89103

Property Features

The Palms Casino Resort offers its guests a full-service spa, an outdoor pool, and a health club. There are 10 restaurants and 2 coffee shops/cafés on site. You can unwind with a drink at one of the 5 bars/lounges. Public spaces have free WiFi. A business center and limo/town car service are available. Event space at this resort measures 60000 square feet (5574 square meters) and includes a conference center. A casino, a nightclub, and spa services are also featured at the business-friendly The Palms Casino Resort. Free self parking and valet parking are available. A complete renovation of The Palms Casino Resort was completed in April 2019. Smoking is allowed in designated areas at this 4-star Las Vegas resort.

  • 766 guestrooms or units
  • 52 levels
  • 2 buildings
  • 10 dining venues
  • 5 bars or lounges
  • 2 coffee shops
  • 60000 sq ft of conference space
  • 5574 sq m of conference space
  • Built in 2001
  • Casino
  • Nightclub
  • Conference center
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Outdoor pool1
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Las Vegas, NV (LAS-McCarran Intl.) (7.1 km / 4.4 mi)
  • Parking: Free valet parking and self parking

Room Amenities

The Palms Casino Resort offers 766 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels and pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. This Las Vegas resort provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Luxury bedding
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

A.Y.C.E. Buffet - This buffet restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner.

Lucky Penny - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Open daily.

Mabel's BBQ - This restaurant specializes in barbecue and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Scotch 80 Prime - This steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Vetri Cucina - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

24-hour room service is available.

Spa Services

  • Sauna in spa
  • Steam room in spa
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.0 per day.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night
  • Resort fee: USD 44.22 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Internet access
  • Newspaper
  • Phone calls
  • Faxes
  • Self parking
  • Valet parking
  • Parking

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Palms Casino Resort Las Vegas
  • Palms Casino Resort
  • Palms Casino Las Vegas
  • Palms Casino

You should know

  • Pool access available from 10:00 AM to 5:00 PM.
  • Reservations are needed for massage services, spa treatments, and private bath/onsen. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.