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"Plus, Amenities access, and good food and helpful staff. Minus, Heavy cigarette smell on the main floor. When in my nonsmoking in room the air-condi ... " More

By a verified traveller on Fri 07 Feb 2020

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Hotel Description

4.5-star resort near T-Mobile Arena

Close to airport

You'll be within 3 miles (5 km) of T-Mobile Arena and 9 miles (15 km) of Fremont Street Experience. Red Rock Canyon National Conservation Area is within 12 miles (20 km) and Las Vegas Motor Speedway is within 20 miles (32 km).

Renovated in 2019

This resort features a casino, a full-service spa, and 10 restaurants. Enjoy a meal in one of the 2 coffee shops/cafés and free perks like valet parking and WiFi in public areas. Relax with a drink at one of the 5 bars/lounges and enjoy the fitness center.

Free WiFi, comfy beds

In addition to flat-screen TVs with cable channels, the 766 guestrooms offer free WiFi and pillowtop beds. Other amenities include minibars, free local calls, and in-room massages.

Resort Room (Run of House)

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$113* Per night/room 1 May - 2 May

Premier Room (Run of House)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Resort Room 2 Queen Beds (Newly Renovated)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Ivory Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite (Newly Renovated)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premier King Corner Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Palms Casino Resort ratings based on 29 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Palms Casino Resort

Everyone (13) Couples (11) Family (6)
4 out of 5

Posted by on 12 Feb. 2020

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Comment from Hotel Management

12 Feb. 2020 by Guest Experience Team

Thank you so much for staying with us.

1 out of 5
I don't like it at all. Not helpful, terrible experience. I am going to file a loss....will never go back ever again.

Posted by , from New York on 16 Mar. 2020

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Comment from Hotel Management

16 Mar. 2020 by Guest Experience Team

Please reach out to us so we can try to understand better what cause you to feel this way.

5 out of 5

Posted by on 12 Feb. 2020

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Comment from Hotel Management

12 Feb. 2020 by Guest Experience Team

We are so glad you loved your stay at the Palms and we cannot wait to see you back with us again soon!

4 out of 5

Posted by on 12 Feb. 2020

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Comment from Hotel Management

12 Feb. 2020 by Guest Experience Team

Thank you so much for staying with us.

4 out of 5
Plus, Amenities access, and good food and helpful staff. Minus, Heavy cigarette smell on the main floor. When in my nonsmoking in room the air-condition system would blow in cigarette smell.

Posted by , from Lihue, HI on 7 Feb. 2020

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Comment from Hotel Management

8 Feb. 2020 by Guest Experience Team

Thank you for staying with us and for sharing your feedback. We hope to you back again soon Mr. Justine.

5 out of 5
the room and the service were very good and the staff was cordial

Posted by on 6 Feb. 2020

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Comment from Hotel Management

6 Feb. 2020 by Guest Experience Team

We are so happy to know you enjoyed your stay at The Palms and hope to see you back with us again soon.

5 out of 5
Hotel was beautiful , first time we didn’t stay on the strip, great staff and excellent service. Great concert hall.

Posted by on 21 Jan. 2020

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Comment from Hotel Management

30 Jan. 2020 by Guest Experience Team

Thank you for sharing your great review of your recent stay at the Palms.

3 out of 5
We stayed in the Grand Suite and I loved it. What I didn’t like was their security, what a way to ruin a vacation, they are annoying!

Posted by , from Atlanta on 7 Jan. 2020

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Comment from Hotel Management

31 Jan. 2020 by Guest Experience Team

Thanks for staying with us.

5 out of 5

Posted by on 23 Nov. 2019

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5 out of 5
Rooms was way more than expected in quality! Over the top resort .... couldnt have asked for anything more

Posted by on 19 Nov. 2019

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About the The Palms Casino Resort

Location 4321 W Flamingo Rd, Las Vegas, NV 89103

Property Features

The Palms Casino Resort offers its guests a full-service spa and a fitness center. There are 10 restaurants and 2 coffee shops/cafés on site. You can unwind with a drink at one of the 5 bars/lounges. WiFi is free in public spaces. There's an onsite business center. Event space at this resort measures 60000 square feet (5574 square meters) and includes a conference center. A casino, tour/ticket assistance, and gift shops/newsstands are also featured at The Palms Casino Resort. Self parking and valet parking are free. A complete renovation of The Palms Casino Resort was completed in April 2019.

  • 766 guestrooms or units
  • 52 levels
  • 2 buildings
  • 10 dining venues
  • 5 bars or lounges
  • 2 coffee shops
  • 60000 sq ft of conference space
  • 5574 sq m of conference space
  • Casino
  • Conference center
  • Business facilities
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Gift shop
  • Television in lobby
  • Bellhop
  • Elevator

Family Friendly Amenities

  • Family property
  • Outdoor pool1
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Las Vegas, NV (LAS-McCarran Intl.) (7.1 km / 4.4 mi)
  • Parking: Free valet parking and self parking

Room Amenities

The Palms Casino Resort offers 766 accommodations with minibars and laptop-compatible safes. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. This Las Vegas resort provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • Flat-screen television
  • Cable channels
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Local calls (free)
  • Massage in room (surcharge)
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Climate control (heating)
  • Connecting rooms available

Food & Drink

A.Y.C.E. Buffet - This buffet restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner.

Lucky Penny - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Open daily.

Mabel's BBQ - This restaurant specializes in barbecue and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Scotch 80 Prime - This steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Vetri Cucina - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Spa Services

  • Sauna in spa
  • Steam room in spa
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards not accepted
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

The resort fee includes:

  • Fitness center access
  • Internet access
  • Newspaper
  • Phone calls
  • Faxes
  • Self parking
  • Valet parking
  • Parking

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Casino Palms
  • Palms
  • Palms Casino
  • Palms Casino Las Vegas
  • Palms Casino Resort
  • Palms Casino Resort Las Vegas
  • Palms Resort
  • Palms Resort Casino
  • Resort Palms
  • The Palms Casino Resort Resort
  • The Palms Casino Resort Las Vegas
  • The Palms Casino Resort Resort Las Vegas

You should know

  • Pool access available from 10:00 AM to 5:00 PM.
  • Reservations are needed for massage services, spa treatments, and private bath/onsen. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.