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Palms Casino Resort

4.5-star property
4321 W Flamingo Rd, Las Vegas, NV 1-855-887-0424
4.0 out of 5
Very good!
See all 33 travelocity Reviews

"It was a great experience in the LV area especially off the strip!!! " More

By a verified traveller on Tue 09 Aug 2022

Points Of Interest

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Hotel Description

4.5-star luxury hotel near T-Mobile Arena

Close to airport

At this Las Vegas hotel, you'll be within 3 miles (5 km) of T-Mobile Arena and 6 miles (10 km) of Fremont Street Experience. Red Rock Canyon National Conservation Area is within 12 miles (20 km) and Las Vegas Motor Speedway is within 20 miles (32 km).

Luxury amenities

This luxury hotel features a casino, a full-service spa, and a nightclub. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free valet parking. Free self parking is free for guests, and you can enjoy a meal in one of the 10 restaurants.

Ivory King

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $71* Per night/room 5 Sep. - 6 Sep.

Fantasy King Strip View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Ivory Two Queens

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Fantasy Two Queens

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Fantasy Salon Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Grand Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Palms Casino Resort ratings based on 33 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Palms Casino Resort

Everyone (15) Couples (12) Family (8)
4 out of 5

Posted by on 12 Feb. 2020

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Comment from Hotel Management

12 Feb. 2020 by Guest Experience Team

Thank you so much for staying with us.

5 out of 5
It was a great experience in the LV area especially off the strip!!!

Posted by on 9 Aug. 2022

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Comment from Hotel Management

9 Aug. 2022 by Renee

Hello Bradley, Wonderful review! Thank you for taking the time to let us know how we are doing! We're pleased to hear you had a great experience and look forward to your next visit! Most sincerely, Guest Experience Team

5 out of 5
Everything was great

Posted by on 8 Jul. 2022

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Comment from Hotel Management

13 Jul. 2022 by Ethan Bentz

Thank you for your rating and review. We're delighted to hear that you enjoyed your stay with us. We hope you decide to stay with us again.

4 out of 5
I like the pool area. We thought the windows were a little thin. We heard the sirens all night. The beds were a little rough.

Posted by , from Grand Terrace on 27 Jun. 2022

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Comment from Hotel Management

29 Jun. 2022 by Renee

Hello Rick, Thank you for your honest feedback. We agree, the pool is definitely a highlight for many guests. We've notified our management team of your concerns and will continue to make daily improvements. Thank you again for your review and we hope you will come back again for another visit. Most Sincerely, Guest Experience Team

2 out of 5
The room is satisfactory Buck the rest of the property was not. The pictures made the property look much better than it was and there was a generally a bad smell in the casino and it looked very dated and unwelcoming. I would not stay at this hotel again.

Posted by on 18 Jun. 2022

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Comment from Hotel Management

20 Jun. 2022 by Renee

Hello Kris, Thank you for taking the time to let us know about your recent visit. We appreciate your input and will be working on ways to improve. Most Sincerely, Guest Experience Team

5 out of 5
Nice

Posted by on 28 May 2022

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Comment from Hotel Management

11 Jun. 2022 by Stephanie

Thank you for the great review! We hope to welcome you back again soon!

1 out of 5
I don't like it at all. Not helpful, terrible experience. I am going to file a loss....will never go back ever again.

Posted by , from New York on 16 Mar. 2020

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Comment from Hotel Management

16 Mar. 2020 by Guest Experience Team

Please reach out to us so we can try to understand better what cause you to feel this way.

5 out of 5

Posted by on 12 Feb. 2020

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Comment from Hotel Management

12 Feb. 2020 by Guest Experience Team

We are so glad you loved your stay at the Palms and we cannot wait to see you back with us again soon!

4 out of 5

Posted by on 12 Feb. 2020

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Comment from Hotel Management

12 Feb. 2020 by Guest Experience Team

Thank you so much for staying with us.

4 out of 5
Plus, Amenities access, and good food and helpful staff. Minus, Heavy cigarette smell on the main floor. When in my nonsmoking in room the air-condition system would blow in cigarette smell.

Posted by , from Lihue, HI on 7 Feb. 2020

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Comment from Hotel Management

8 Feb. 2020 by Guest Experience Team

Thank you for staying with us and for sharing your feedback. We hope to you back again soon Mr. Justine.

About the Palms Casino Resort

Location 4321 W Flamingo Rd, Las Vegas, NV 89103

Property Features

Palms Casino Resort offers its guests a full-service spa, an outdoor pool, and a health club. There are 10 restaurants and 2 coffee shops/cafes on site. You can unwind with a drink at one of the 5 bars/lounges. A computer station is on site and WiFi is free in public spaces. A business center and limo/town car service are available. Event space at this hotel measures 60000 square feet (5574 square meters) and includes a conference center. A casino, a nightclub, and spa services are also featured at the luxury Palms Casino Resort. Self parking and valet parking are free. A complete renovation of Palms Casino Resort was completed in April 2019. Smoking is allowed in designated areas at this 4.5-star Las Vegas hotel.

  • 766 guestrooms or units
  • 52 levels
  • 2 buildings
  • 10 dining venues
  • 5 bars or lounges
  • 2 coffee shops
  • 60000 sq ft of conference space
  • 5574 sq m of conference space
  • Built in 2001
  • Casino
  • Nightclub
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Train station: Las Vegas International Airport Station (7.1 km / 4.4 mi)
  • Parking: Free valet parking and self parking

Room Amenities

Palms Casino Resort offers 766 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels and pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. This Las Vegas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 11:00 AM.

A.Y.C.E. Buffet - This buffet restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner.

Serrano Vista Cafe - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Open daily.

Mabel's BBQ - This restaurant specializes in barbecue and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Scotch 80 Prime - This steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Vetri Cucina - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Sauna in spa
  • Massages
  • Steam room in spa

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Car not required
  • Children stay free 12
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Masks are compulsory at the property

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night
  • Resort fee: USD 36.28 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Internet access
  • Phone calls
  • Faxes
  • Parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 9.99 and USD 19.99 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Casino Palms
  • Palms
  • Palms Casino
  • Palms Casino Las Vegas
  • Palms Casino Resort
  • Palms Casino Resort Las Vegas
  • Palms Resort
  • Palms Resort Casino
  • Resort Palms

You should know

  • Pool access available from 10:00 AM to 5:00 PM.
  • Reservations are needed for massage services, spa treatments, and private bath/onsen. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.