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Hyatt Zilara Rose Hall - Adults Only - All Inclusive

5.0 star property
5-star beachfront property near Rose Hall Great House

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Photo gallery for Hyatt Zilara Rose Hall - Adults Only - All Inclusive

Couples treatment rooms, sauna, hot tub, steam room, body wraps
3 outdoor pools, free cabanas, pool umbrellas
Front of property
Couples treatment rooms, sauna, hot tub, steam room, body wraps
Couples treatment rooms, sauna, hot tub, steam room, body wraps

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Parking included

Explore the area

View in a map
Rose Hall Road, Montego Bay, Saint James
  • Place, Half Moon Golf Course
    ‪13 min walk‬
  • Place, Montego Bay Convention Centre
    ‪14 min walk‬
  • Place, Rose Hall Great House
    ‪3 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪13 min drive‬

Room options

View all photos for King

Premium bedding, down comforters, pillowtop beds, minibar

King

9.0 out of 10
Wonderful
(36 reviews)
  • Resort view
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double

Premium bedding, down comforters, pillowtop beds, minibar

Double

9.2 out of 10
Wonderful
(17 reviews)
  • Resort view
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Ocean View King

Premium bedding, down comforters, pillowtop beds, minibar

Ocean View King

7.8 out of 10
Good
(19 reviews)
  • Ocean view
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean View Double

View from room

Ocean View Double

8.0 out of 10
Very good
(6 reviews)
  • Ocean view
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Ocean Front Double

Ocean Front Double

Ocean Front Double

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Swim Up King

Swim Up King

Swim Up King

8.6 out of 10
Excellent
(15 reviews)
  • Garden view
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Swim Up Double

Swim Up Double

Swim Up Double

7.6 out of 10
Good
(5 reviews)
  • Garden view
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Ocean View Junior Suite King

View from room

Ocean View Junior Suite King

9.2 out of 10
Wonderful
(5 reviews)
  • Ocean view
  • 63 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Swim Up Junior Suite King

View from room

Swim Up Junior Suite King

8.0 out of 10
Very good
(5 reviews)
  • 63 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean Front Grand Butler Suite

Ocean Front Grand Butler Suite

Ocean Front Grand Butler Suite

  • Ocean view
  • 112 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Ocean Front Butler Suite

One Bedroom Ocean Front Butler Suite

One Bedroom Ocean Front Butler Suite

  • Ocean view
  • 106 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom Ocean View Suite

One Bedroom Ocean View Suite

One Bedroom Ocean View Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 94 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Ocean Front Junior Suite King

Premium bedding, down comforters, pillowtop beds, minibar

Ocean Front Junior Suite King

9.0 out of 10
Wonderful
(9 reviews)
  • Ocean view
  • 63 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Double

Junior Suite Double

Junior Suite Double

9.4 out of 10
Exceptional
(3 reviews)
  • 63 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite King

Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite King

9.2 out of 10
Wonderful
(5 reviews)
  • 63 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Resort View Double

Premium bedding, down comforters, pillowtop beds, minibar

Resort View Double

8.4 out of 10
Very good
(6 reviews)
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Resort View King

Premium bedding, down comforters, pillowtop beds, minibar

Resort View King

8.2 out of 10
Very good
(14 reviews)
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Grand Butler)

47-inch flat-screen TV with satellite channels, TV, DVD player

Suite (Grand Butler)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 112 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

About the area

Montego Bay

Beachfront retreat .Your stay at this Montego Bay property places you within a 10-minute walk of Three Palms Ocean Course and Half Moon Golf Course. The Shoppes at Rose Hall and Montego Bay Convention Centre are also within 2 miles (3 km).

What's nearby

  • Three Palms Ocean Course - 10 min walk - 0.8 km
  • The Shoppes at Rose Hall - 12 min walk - 1.1 km
  • Half Moon Golf Course - 13 min walk - 1.1 km
  • Montego Bay Convention Centre - 14 min walk - 1.2 km
  • Rose Hall Great House - 3 min drive - 2.2 km

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 15 min drive

Restaurants

  • ‪Choicez - ‬4 min walk
  • ‪Urban Heat by FlavorZ - ‬3 min walk
  • ‪Grindz - ‬1 min walk
  • ‪Jamaican Rootz - ‬16 min walk
  • ‪Jerk Shack at the Hyatt Ziva Rose Hall - ‬2 min walk

About this property

Hyatt Zilara Rose Hall - Adults Only - All Inclusive

5-star beachfront property near Rose Hall Great House
Hyatt Zilara Rose Hall - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Hyatt Zilara Rose Hall - Adults Only - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 swim-up bars, and 6 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Georgian property also offers outdoor tennis courts, a sauna, and a fitness center. Valet parking is free.

Smoking is allowed in designated areas at this 5-star Montego Bay property.

  • 234 guestrooms or units
  • 5 levels
  • 2 buildings
  • 9 dining venues
  • 2 bars on the beach
  • 2 bars by the pool
  • 2 swim-up bars
  • 6 bars or lounges
  • 50000 sq ft of conference space
  • 4500 sq m of conference space
  • Built in 2014
  • Nightclub
  • Deli
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
Hyatt Zilara Rose Hall - Adults Only - All Inclusive offers 234 accommodations with DVD players and minibars. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 47-inch flat-screen televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with jetted bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Montego Bay property provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages. Housekeeping is provided on request.

Z Spa has massage/treatment rooms and couples treatment room(s). Services include body wraps and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 beach bars
  • 2 poolside bars
  • 2 swim-up bars
  • 6 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 2 hot tubs
  • 3 outdoor pools
  • Basketball
  • Beach volleyball
  • Fitness classes
  • Full-service spa
  • Gym
  • Nightclub
  • Outdoor tennis court
  • Sauna
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 47-inch flat-screen TV with satellite channels
  • DVD player
  • iPod dock
  • MP3 dock

Bedroom

  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property offers airport shuttle pickup service from Montego Bay Jamaica - Sangster International Airport (MBJ) only.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt Zilara Rose Hall Adults Only All Inclusive
Hyatt Zilara Rose Hall Adults Only – All Inclusive
Hyatt Zilara Rose Hall - Adults Only - All Inclusive Montego Bay

Frequently asked questions

How close is Hyatt Zilara Rose Hall - Adults Only - All Inclusive to the airport?

Hyatt Zilara Rose Hall - Adults Only - All Inclusive is 6.6 mi (15-min drive) away from the Sir Donald Sangster Intl. Airport (MBJ) airport, the closest popular airport to the property.

Does Hyatt Zilara Rose Hall - Adults Only - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Hyatt Zilara Rose Hall - Adults Only - All Inclusive.

How close is Hyatt Zilara Rose Hall - Adults Only - All Inclusive to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Hyatt Zilara Rose Hall - Adults Only - All Inclusive offer free breakfast?

Hyatt Zilara Rose Hall - Adults Only - All Inclusive does not offer free breakfast.

Is there a casino at Hyatt Zilara Rose Hall - Adults Only - All Inclusive?

No, there is no casino at this property.

What time is check-in at Hyatt Zilara Rose Hall - Adults Only - All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Hyatt Zilara Rose Hall - Adults Only - All Inclusive?

This property offers free valet parking.

Does Hyatt Zilara Rose Hall - Adults Only - All Inclusive have a pool?

Hyatt Zilara Rose Hall - Adults Only - All Inclusive features 3 outdoor pools.

Does Hyatt Zilara Rose Hall - Adults Only - All Inclusive have a restaurant?

There are 9 onsite restaurants, offering options like French cuisine, a beachfront location, and al fresco dining.

Does Hyatt Zilara Rose Hall - Adults Only - All Inclusive have a spa?

Pamper yourself with a day at Z Spa, where you can enjoy massages, body scrubs, and body wraps.

How close is Hyatt Zilara Rose Hall - Adults Only - All Inclusive to downtown Montego Bay?

Hyatt Zilara Rose Hall - Adults Only - All Inclusive is 6.8 mi away from Montego Bay.

Hyatt Zilara Rose Hall - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 869 out of 1387 reviews
Rating 8 - Good. 291 out of 1387 reviews
Rating 6 - Okay. 138 out of 1387 reviews
Rating 4 - Poor. 44 out of 1387 reviews
Rating 2 - Terrible. 45 out of 1387 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great staff, great view from the balcony, great breach view from our room
Stayed 6 nights in Sep 2025

10/10 Excellent

Annette

Liked: Cleanliness, amenities, property conditions & facilities
My family and I was there for my 60th birthday. We had an amazing time, the food, the staff everything was perfect. I just loved my photos from my photo session with the flying dress. We will definitely be back next year!
Stayed 5 nights in Oct 2025

8/10 Good

Mia

Stayed 3 nights in Aug 2025

10/10 Excellent

NONA

Stayed 5 nights in Oct 2025

10/10 Excellent

Vaniella

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We truly enjoyed our stay at the Hyatt Zilara, although we cut it a day short due to Hurricane Melissa. This was my first trip to Jamaica. The staff was friendly and customer-centric and the views of the beach and ocean were beautiful! Only dined at the buffett for breakfast and lunch (Choicez) but breakfast was soooo good. The Italian restaurant was our favorite specialty restaurant and our server, Ashonie I think his name was, gave five-star service! He was the sweetest and fulfilled every request with the brightest smile on his face. There was even a point where I got dehydrated (drink plenty of water if partaking in the incessant flow of alcohol!) and a nurse gave me some tea and offered suggestions of what to eat to help replenish my fluids. I was back to my happy self again within two hours! I’m keeping everyone at Hyatt and all of Jamaica in my prayers as they embark on this road to recovery. I will DEFINITELY visit again in the future since I had such a great time!
Stayed 4 nights in Oct 2025

10/10 Excellent

Karyssa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My spouse and I stayed at Hyatt Zilara Rose Hall in Montego Bay from October 23 – November 2, 2025. What was supposed to be a four-day getaway turned into eleven days when Hurricane Melissa became a Category 5 storm and grounded all flights. Even through the worst of it, the staff and management were outstanding. The General Manager Adrian and team provided clear updates, kept guests calm, and restored Wi-Fi within 24 hours and water within 48–72 hours. Despite the storm, they continued serving hot Jamaican meals, drinks, and even nightly entertainment to keep spirits high. Employees such as Callela, Unique, Seanah, and Ro showed incredible kindness and professionalism—always smiling, even while worrying about their own families. Once airports reopened, the hotel arranged safe transportation to Kingston so guests could catch emergency flights home. I can’t say enough about the leadership, compassion, and resilience of this team. They turned a terrifying experience into one I’ll never forget for all the right reasons. If you’re visiting Jamaica, Hyatt Zilara Rose Hall should be your first choice. 🇯🇲💚
Stayed 3 nights in Oct 2025

10/10 Excellent

Kyle

Stayed 7 nights in Oct 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities
Room was clean. Pools clean, restaurants were fantastic.
Stayed 4 nights in Oct 2025

10/10 Excellent

Taba

Stayed 7 nights in Oct 2025

2/10 Terrible

Kiara

Stayed 3 nights in Oct 2025

10/10 Excellent

Ekaterine

Stayed 4 nights in Oct 2025

10/10 Excellent

Nhu

Stayed 4 nights in Oct 2025

10/10 Excellent

DeAngelo Donta

Liked: Cleanliness, amenities, property conditions & facilities
Everything!! I got here right before the hurricane and let me tell you the staff has still gone above and beyond to make sure all needs are met!! With all the personal trials and tribulations the staff has still been A1 and the corporate office has been beyond accommodating!! 1000 out of 10 highly recommend will definitely be back again!!!!
Stayed 5 nights in Oct 2025

10/10 Excellent

Coleen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I have so many positive things I can say about this place and the staff. The staff has been so incredible during this tough time in Jamaica. Taking care of me and being away from their families. I’m really appreciative of everyone here doing their best after a category 5 hurricane. I said I wouldn’t come back to Jamaica ever again but I will definitely be back at the Hyatt zilara in a few years. I hope Jamaica can rebuild and citizens can get back to their lives soon. I’m sad for this island but the hospitality from everyone is top tier.
Stayed 5 nights in Oct 2025

10/10 Excellent

Carla

Stayed 4 nights in Oct 2025

4/10 Poor

Jessica

First room shower handle kept falling off. First night was great entertainment at the “club”. My son woke up next day with some bites on his back. Thought mosquitos got to him. This day we had booked an excursion through the vendors they offer at the hotel. More bites the next day down the side of his back and legs. I reported it to the hotel and they changed our room. They also gave him medicine, Benadryl and a steroid.

10/10 Excellent

Angela

Stayed 6 nights in Oct 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The level of care from the staff was refreshing. The food was outstanding. The room was beautiful and stocked with all we needed. Thank you 😊
Stayed 3 nights in Sep 2025

10/10 Excellent

Taufiq

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and great food
Stayed 6 nights in Aug 2025

8/10 Good

latoya

We paid for the Adult side but most restaurants are on family friend side. Food was blah. They don’t switch out or stir to keep food looking fresh. Ice machine was broke on our floor. Rooms took to long to get cleaned. Restaurants and bars to spaced out felt like I was on a marathon. Gym was very nice. Courtney, Nicholas and Nicholai in the bar and dining area was very attentive and friendly. It was under construction
Stayed 3 nights in Oct 2025

10/10 Excellent

Jasmine

Stayed 4 nights in Oct 2025

8/10 Good

ALICIA, Sunrise

Liked: Staff & service
Disliked: Cleanliness
The hotel it self and common areas like pool and beach areas and restaurants were great but the room its self and hallways leading to rooms were dirty. Rug in hallways looked like it needed to be cleaned badly. My room which was a swim up room smelled musty. There was hair in the shower, the chairs in room were stained. I was greatly disappointed in the cleanliness and presentation of the room. As for the remainder of the hotel it was beautiful. The service is great. Everyone is very kind. Food and drinks also very good. I am not sure i would return to this resort due to cleanliness of it.
Stayed 2 nights in Oct 2025

10/10 Excellent

Daya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Victoria Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This visit was so very important for my husband and I as it doubled as a surprise Birthday trip and our anniversary getaway. And the staff didn’t miss a beat. They were kind, discreet with each surprise planned and extremely on point not to mention super hospitable. And the rooms surpassed all expectations especially when it came to cleanliness. The food at each restaurant was amazing. The drinks kept flowing and the lounge at night was an excellent place to vibe at or turn up. Also get the spa experience it is a true experience Tenisha has healing hands. Hands down one of our best resort experiences. My husband isn’t a fan of repeat trips, but he expressed more than once that he wants to come to the Hyatt Zilara Montego Bay AGAIN. So that says a lot about our experience.
Stayed 4 nights in Oct 2025

8/10 Good

Diontray

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the beach view here
Stayed 4 nights in Oct 2025