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4.7 out of 5

"The wonderful staff and stunning views made the trip! " More

By a verified traveller on Thu 05 Mar 2020

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Hotel Description

5-star beachfront property near Half Moon Golf Course

Beachside getaway

Within a 15-minute walk of the property, you'll find Half Moon Golf Course and Montego Bay Convention Centre. Also, Three Palms Ocean Course is within half a mile (1 km) and White Witch of Rose Hall Golf Course is within 2 miles (3 km).

All-inclusive

This all-inclusive property features a private beach, a full-service spa, and 7 restaurants. Bring the family and enjoy the free kid's club, playground, and arcade/game room. Enjoy the 2 outdoor pools and perks like free valet parking and free WiFi.

Soaking tubs, comfy beds

The 387 individually decorated guestrooms offer comfy beds and iPod docks. Other amenities include furnished balconies or patios, deep soaking bathtubs, and flat-screen TVs with digital channels.

Double

Bed Count 2 Full Beds Maximum Occupancy 4 Max
C$419* Per night/room 17 Aug. - 18 Aug.

Club Double

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Resort View Double

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Ocean View Junior Suite King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Ocean View Junior Suite Double

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Swim Up King

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt Ziva Rose Hall – All Inclusive ratings based on 37 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hyatt Ziva Rose Hall – All Inclusive

Everyone (26) Couples (3) Family (9)
4 out of 5
The wonderful staff and stunning views made the trip!

Posted by , from NY, NY on 5 Mar. 2020

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Comment from Hotel Management

5 Mar. 2020 by Leonie

Dear Penny, Thank you for this kind review. We are pleased that you enjoyed your stay with us!

4 out of 5

Posted by on 12 Feb. 2020

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Comment from Hotel Management

13 Feb. 2020 by Leonie

Dear valued guest, Thank you for your kind review and for choosing to stay with us

5 out of 5
The layout was great. Staff made it 5 stars; I hope the company realizes what a great team they have there. All smiles, all helpful. All willing to go above and beyond. It was easy to overlook facilities imperfections because of them. So positive!

Posted by on 12 Jan. 2020

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Comment from Hotel Management

15 Jan. 2020 by Leonie

Dear valued guest, Thank you for your pleasant review. We are so honored to know that our associates made such a positive impact on your stay with us. Thank you for your feedback and for staying with us at Hyatt Ziva Rose Hall.

5 out of 5

Posted by on 14 Dec. 2019

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Comment from Hotel Management

15 Dec. 2019 by Leonie

Dear valued guest, Thank you for your kind review. Thank you for choosing Hyatt Ziva Rose Hall.

5 out of 5
Overall my stay at the Xavier resort was amazing the only disappointment I have not enough Caribbean dishes but the surf was friendly they were well mannered and I will definitely be a member at the Hyatt experience

Posted by on 10 Nov. 2019

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Comment from Hotel Management

15 Nov. 2019 by Leonie

Dear guest, We are thrilled to learn that your stay was amazing! We sincerely apologize for the areas that did not exceed your expectations. Your feedback is rather insightful and we will be sure to use your points to improve our guest experience going forward. We look forward to welcoming you as a member and hope you will choose to stay with us again

4 out of 5

Posted by on 29 Jun. 2019

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Comment from Hotel Management

17 Jul. 2019 by FH

Dear Valued Guest, Thank you for choosing our resort for your recent stay. We appreciate your rating and look forward to the pleasure of hosting you again. Sincerely, Floyd Hall Concierge

5 out of 5
The whole place was fantastic Staff was excellent

Posted by on 16 Jun. 2019

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Comment from Hotel Management

17 Jul. 2019 by FH

Dear Valued Guests, It was a pleasure welcoming you to Hyatt Ziva & Zilara resort. We are delighted the team created a wonderful experience for your stay. We look forward to the pleasure of serving you again for an extended stay. Sincerely, Floyd Hall Concierge

5 out of 5
The staff was exceptional and food was amazing. Didn’t want to leave

Posted by on 31 May 2019

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Comment from Hotel Management

17 Jul. 2019 by FH

Dear Valued Guests, It was a pleasure welcoming you to Hyatt Ziva & Zilara resort. We are delighted the team created a wonderful experience for your stay. We look forward to the pleasure of serving you again for an extended stay. Sincerely, Floyd Hall Concierge

5 out of 5
very clean, very well maintained, very helpful staff

Posted by on 18 May 2019

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Comment from Hotel Management

17 Jul. 2019 by FH

Dear Valued Guests, It was a pleasure welcoming you to Hyatt Ziva & Zilara resort. We are delighted the team created a wonderful experience for your stay. We look forward to the pleasure of serving you again for an extended stay. Sincerely, Floyd Hall Concierge

5 out of 5

Posted by on 16 May 2019

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About the Hyatt Ziva Rose Hall – All Inclusive

Location Rose Hall, Montego Bay, Saint James

All-inclusive Details

  • Access to onsite clubs included
  • Taxes included
  • 24-hour room service
  • Buffet and à la carte dining
  • Airport transfers not included
  • Fitness facilities included
  • Water fitness classes/lessons included
  • Laundry/dry cleaning services not included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • All available beverages included
  • Golf green fees not included
  • Use of golf equipment not included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Scuba diving lessons not included
  • Miniature golf not included
  • Windsurfing equipment not included
  • Sailboats not included
  • Snorkeling gear not included
  • Aerobics classes/lessons included
  • Tennis rackets not included
  • Tennis lessons not included
  • Onsite entertainment and activities included
  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • Surcharge for bottled wine
  • Minibar (all beverages included)
  • All onsite activities, and facilities and equipment included
  • All non-motorized water sports included
  • Onsite live performances included

Property Features

Hyatt Ziva Rose Hall – All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Hyatt Ziva Rose Hall – All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. A free manager's reception is offered daily. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a swim-up bar. WiFi is free in public spaces. This Georgian property also offers a complimentary children's club, a spa tub, and a fitness center. Free valet parking is available. Smoking is allowed in designated areas at this 5-star Montego Bay property.

  • 387 guestrooms or units
  • 5 levels
  • 4 buildings
  • 7 dining venues
  • 6 bars or lounges
  • 50000 sq ft of conference space
  • 4645 sq m of conference space
  • Bar by the pool
  • Swim-up bar
  • Manager's reception (free)
  • Coffee shop
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 2
  • Supervised childcare/activities (free)
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (free)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Refrigerator

Internet

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Parking: Free valet parking

Room Amenities

Hyatt Ziva Rose Hall – All Inclusive offers 387 accommodations with iPod docking stations and minibars. Rooms open to furnished balconies or patios. Each accommodation is individually decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries. 32-inch flat-screen televisions come with premium digital channels and pay movies. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony or patio (furnished)
  • Pillowtop beds
  • Deep soaking tub
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Separate shower and tub
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Unique decor
  • Connecting rooms available

Food & Drink

The property hosts a free manager's reception daily.

Choicez - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Di Roza - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Open daily.

Brazil - This steakhouse specializes in Brazilian cuisine and serves breakfast, lunch, and dinner. Open daily.

Fuzion - This fine-dining restaurant specializes in Asian cuisine and serves dinner only. Open daily.

Calypzo - This theme restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Open daily.

Late night fare is available from 24-hour room service.

Spa Services

  • Number of treatment rooms 11
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.For more details, please contact the property using the information on the booking confirmation.

This property offers airport shuttle pickup service from Montego Bay Jamaica - Sangster International Airport (MBJ) only.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays 72 hours

Hotel Names

  • Hyatt Ziva
  • Hyatt Ziva All Inclusive
  • Hyatt Ziva Rose Hall
  • Hyatt Ziva Rose Hall All Inclusive Montego Bay
  • Ziva Hyatt
  • Ziva Rose Hall
  • Hyatt Ziva Rose Hall Hotel Montego Bay
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  • Montego Bay Hyatt Ziva Rose Hall Hotel
  • Hotel Hyatt Ziva Rose Hall
  • Hyatt Ziva Rose Hall All Inclusive
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  • Hyatt Ziva Rose Hall All Inclusive Hotel Montego Bay
  • Hyatt Ziva Rose Hall All Inclusive Hotel
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  • Hyatt Ziva Rose Hall Inclusive
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  • Hyatt Ziva Rose Hall – All Inclusive All-inclusive property

You should know

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.