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Best Western Plus Plaza Hotel

2.5 star property
Hotel near 5th Avenue in Long Island City

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Photo gallery for Best Western Plus Plaza Hotel

Exterior
Lobby
Premium bedding, down comforters, in-room safe, desk
Free daily buffet breakfast
Premium bedding, down comforters, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
3934 21st Street, Long Island City, NY, 11101
  • Central Park
    ‪4 min drive‬
  • Grand Central Terminal
    ‪5 min drive‬
  • Times Square
    ‪5 min drive‬
  • New York, NY (LGA-LaGuardia)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.0 out of 10
Very good
(24 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator (with Sofabed)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Shower Only;with Sofabed)

Premium bedding, down comforters, in-room safe, desk

Suite, 2 Queen Beds, Non Smoking (Shower Only;with Sofabed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Shower Only)

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking (Shower Only)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

8.2 out of 10
Very good
(11 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

About the area

Long Island City

Heart of Long Island City.Your stay at this Queens hotel places you within 3 miles (5 km) of 5th Avenue and Central Park. Empire State Building and Grand Central Terminal are also within 3 miles (5 km).

What's nearby

  • Central Park - 4 min drive - 3.9 km
  • Rockefeller Center - 5 min drive - 4.0 km
  • Grand Central Terminal - 5 min drive - 4.6 km
  • Broadway - 5 min drive - 4.7 km
  • Times Square - 5 min drive - 5.0 km

Getting around

  • Long Island City Hunterspoint Avenue Station - 2 min drive
  • 21 St. - Queensbridge Station - 3 min walk
  • LaGuardia Airport (LGA) - 24 min drive

Restaurants

  • ‪Exquisito - ‬7 min walk
  • ‪Friendly Restaurant - ‬3 min walk
  • ‪The Buffs - ‬1 min walk
  • ‪John Brown Smokehouse - ‬7 min walk
  • ‪Carla - ‬5 min walk

About this property

Best Western Plus Plaza Hotel

Hotel near 5th Avenue in Long Island City
WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. A fitness center, tour/ticket assistance, and concierge services are also featured at the business-friendly Best Western Plus Plaza Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Long Island City hotel.

  • 1 building
  • 119 guestrooms or units
  • 10 levels
  • Built in 2009
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
Best Western Plus Plaza Hotel offers 119 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 32-inch plasma televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Hindi, Spanish

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Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 30 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch HDTV with premium satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 30 per night
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Hotel Plaza
Plaza Hotel Best Western
Best Western Plaza Hotel Long Island City
Best Western Plaza Hotel
Best Western Plaza Long Island City
BEST WESTERN Plaza Hotel Long Island City, New York
Best Western Plus Plaza Hotel Long Island City
Best Western Plus Plaza Long Island City
Best Western Plus Plaza
Best Western Plaza Hotel New York City
Plus Plaza Hotel Long City
Best Western Plus Plaza Hotel Hotel
Best Western Plus Plaza Hotel Long Island City
Best Western Plus Plaza Hotel Hotel Long Island City

Best Western Plus Plaza Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 449 out of 1001 reviews
Rating 8 - Good. 386 out of 1001 reviews
Rating 6 - Okay. 101 out of 1001 reviews
Rating 4 - Poor. 24 out of 1001 reviews
Rating 2 - Terrible. 41 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Noe

Stayed 3 nights in Feb 2022

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast not included and the limited menu was crazy expensive.
Stayed 5 nights in Aug 2023

2/10 Terrible

JUYOUNG

Stayed 2 nights in May 2023

8/10 Good

Raul

Stayed 2 nights in Mar 2023

10/10 Excellent

Meaghan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Let me start with how amazing the ladies were at check in. The lady with the braids that has the gold twine woven in was so kind and helpful even going outside in the freezing cold to see if I was parked in an okay spot to not get towed. Then getting me into a space on property. They are really close to the F train which got us wherever we needed to go. The room was clean and functional (what more do you need) and the price was perfectly reasonable. The breakfast was good (it was little cut sausage link things (looked like mini kielbasa or something of that nature) instead of the standard continental patties).
Stayed 2 nights in Feb 2023

8/10 Good

Ivan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
NA
Stayed 1 night in Jan 2023

8/10 Good

Rosario

Stayed 2 nights in Feb 2023

8/10 Good

Sayed

Stayed 4 nights in Jan 2023

8/10 Good

Ethan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seems pretty reasonable and clean inside for the price
Stayed 1 night in Feb 2023

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was really nice and clean
Stayed 2 nights in Jan 2023

8/10 Good

David, Browns Mills

Stayed 1 night in Jan 2023

10/10 Excellent

Lu

Liked: Cleanliness, staff & service, property conditions & facilities
Great Services
Stayed 2 nights in Jan 2023

6/10 Okay

Alberto

Travelled with partner
Liked: Cleanliness
I didn't like the area, felted not too safe. Specifically at night and even during the day.

8/10 Good

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service staff was friendly and helpful. The hotel itself is in good condition, and very clean. Great place!

10/10 Excellent

Alvenia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really enjoyed my stay.
Stayed 2 nights in Jan 2023

8/10 Good

Sanjay

Liked: Staff & service, amenities, property conditions & facilities

8/10 Good

Isabelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place but parking is not easily accessible

10/10 Excellent

LOUIS, GATINEAU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Jan 2023

6/10 Okay

Saki

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jj
Stayed 2 nights in Dec 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed that I couldn't get my money back from literally a 1 night stay due to a family emergency. I understand policies but have some grace. Hotels.com tried to help me but they didnt have any luck dealing with Best Western
Stayed 1 night in Dec 2022

8/10 Good

Eren

6/10 Okay

MARIA

Travelled with family
Liked: Cleanliness
Disliked: Room comfort

Good but parking lot is a bit of a catch

To be honest, I know it was only 2 nights, but the room was so small for 2 double beds that you could barely walk to the bathroom, we had to put the bed right up against the window. And the bed was strange, the middle was lower, leaving it in a position that was not very comfortable. The breakfast was wonderful, great for those who will walk a lot. And what I was most upset about was the parking, which on the site doesn't say anything about having to reserve in advance, and after 8 hours on the road, it was frustrating to have to leave in the middle of the night to look for parking outside the hotel. But I would not say that the hotel is bad, it just needs a little more attention to the guests and parking information to avoid this situation.
Stayed 2 nights in Nov 2022

8/10 Good

Francois

Stayed 4 nights in Nov 2022

10/10 Excellent

Zoe

Stayed 1 night in Nov 2022