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4.3 out of 5

"Needs a curtain in the middle of the window also and a sink counter " More

By a verified traveller on Tue 24 Dec 2019

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Hotel Description

Hotel near Roosevelt Island in Long Island City

Heart of Long Island City

Your stay at this Queens hotel places you within 3 miles (5 km) of Roosevelt Island and Memorial Sloan-Kettering Cancer Center. 5th Avenue and United Nations Headquarters are also within 3 miles (5 km).

Free breakfast

This hotel doesn't skimp on freebies - guests receive free buffet breakfast and free WiFi. Traveling on business? Take advantage of the 24-hour business center and free Internet in public areas. Enjoy the fitness center and conveniences like a 24-hour front desk and concierge services.

Free Internet, plasma TVs

Featuring conveniences like refrigerators and coffee/tea makers, the 119 guestrooms offer free WiFi and free wired Internet, as well as plasma TVs with satellite channels. Other amenities include premium bedding, down comforters, and free local calls.

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$107* Per night/room 8 Apr. - 9 Apr.

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, Multiple Beds, Non Smoking (with Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western Plus Plaza Hotel ratings based on 23 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus Plaza Hotel

Everyone (12) Family (2)
4 out of 5

Nice hotel, 3 min walk to the subway

Cons: The breakfast selection. The eggs tasted weird.
Location: 3 mins from the subway (F train) and it takes minutes to get to Rockefeller/Midtown area!
Good hotel for the location and price! If I were to go back to NY, I would definitely consider this hotel again. If you're travelling, you wouldn't really need a super nice hotel since you're out most of the day. This was beyond satisfactory for us. Great location (near the subway. F train) that takes minutes to Midtown Manhattan. Easy access to everything. Nice, friendly staff. I never felt unsafe walking back to the hotel even at 1am. Subway (restaurant) located just steps away and I believe there's also Dunkin' Donuts on the same street. Lucky if you get a room at the back coz your view would be the NYC skyline!

Posted by on 3 Sep. 2014

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4 out of 5
Needs a curtain in the middle of the window also and a sink counter

Posted by on 24 Dec. 2019

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Comment from Hotel Management

25 Dec. 2019 by Ruby

Dear Valued Guest, Thank you for your time and feedback. We hope that you will come back to stay with us on your next visit to NY. SIncerely, Best Western Plus Plaza Hotel

5 out of 5
Great customer service and hospitality. The room was very nice minus some carpet stains. It was little touches in the room that made the difference (the tissues were in thr shape of a flower, the toilet paper was folded, etc.). The morning breakfast was decent and staff was friendly.

Posted by on 16 Sep. 2019

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Comment from Hotel Management

16 Sep. 2019 by Sade

Thank you for choosing Best Western Plus L.I.C., We apologize for any inconveniences you may have experienced. However, we are glad that you had a good time with us. We hope to see you again soon. Sade, Front Desk

4 out of 5

Posted by on 31 May 2019

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Comment from Hotel Management

31 May 2019 by Steffie

Dear Guest, Thank you for such a wonderful review. It is extremely important that all our guests have a comfortable and satisfactory stay. We hope that future guests find your review very helpful in choosing their next great accommodations. Come visit us again soon! Best Regards, Stephanie Best Western Plus Plaza

4 out of 5
The elevator was too slow and was being worked on so I had to carry my suitcase down the stairs when checking out.

Posted by on 22 May 2019

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Comment from Hotel Management

24 May 2019 by Ruby

Dear Valued Guest, We sincerely regret that you had to carry your luggage down the stairs. We apologize for the elevator not working at the time you stayed with us. We rarely have them out of order, almost never. This was a scheduled thorough maintenance and it really takes a while. We are assuming that the rest of our services and amenities met your standards and we are very happy for this. Please visit us again soon. Thank you so much for your time and feedback. Sincerely. Best Western Plus Plaza Hotel

5 out of 5

Fine, affordable hotel convenient to Manhattan

Pleased with two-night stat while visiting Mnahattan. Larger, more comfortable room than we'd ever be able to afford in Manhattan. But everything is just a few subway stops away. (And the subway itself is just two blocks south of the hotel on 21st St.). Plus: they provide a quality breakfast with a surprising amount of choice. Nice to see a hotel work for our business. We'll be back!

Posted by on 18 Jul. 2018

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Comment from Hotel Management

19 Jul. 2018 by Monika

Dear Guest, We appreciate you taking the time to write about your great experience with us. We hope that this will help our future guest in choosing the best accommodations for their trip. Please come visit us again so that we can provide you with another exceptional stay! Sincerely, Best Western Plus Plaza

5 out of 5

Very nice and affordable hotel

The staff are so nice we have to checkout an hour longer and they let us without any charge, breakfast was superb as always and room is comfortable. I had a bigger room on my first stay with a sofa but this time i had a smaller room but still it's comfortable.

Posted by , from new york, ny on 7 May 2017

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5 out of 5

Next to the subway. Free breakfast. Comfortable!

Less than 10 min away from Manhattan on the Subway. The breakfast was free! Staff was friendly. Room was clean. I wish they had better quality shampoo/conditioner, but everything else was delightful.

Posted by on 25 Mar. 2017

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5 out of 5

trust travelocity

Pros: the atmosphere location and breakfast!!nothing!!
Location: close to get on and off subway train and close to airport
I have always travel with travelocity and always will nice hotel and great locationn for what we needed thank you travelocity

Posted by on 5 Dec. 2016

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3 out of 5


Nice hotel, if you don't mind walking past the queensbourough projects as soon as you come up from the subway. Not the nicest neighborhood in queens. Especially for a female traveling alone. Not impressed with the location at all.

Posted by on 11 Jun. 2016

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About the Best Western Plus Plaza Hotel

Location 3934 21st Street, Long Island City, NY 11101

Property Features

WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. A fitness center, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Best Western Plus Plaza Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this Long Island City hotel.

  • 1 building
  • 119 guestrooms or units
  • 10 levels
  • Built in 2009
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator


Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet


Self parking (surcharge) , Parking (limited spaces)


  • Airport: New York, NY (LGA-LaGuardia) (7.5 km / 4.6 mi)
  • Train station: Long Island City Hunterspoint Avenue Station (1.9 km / 1.2 mi)
  • Metro station: 21 St. - Queensbridge Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Best Western Plus Plaza Hotel offers 119 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 32-inch plasma televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hair dryers. This Long Island City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • HD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies


  • Check-in time starts at 3 PM
  • Check-in time ends at 4 AM
  • Minimum check-in age is: 21


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome


Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Cash or credit card deposit required
  • Parking height restrictions apply


Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 25 per night
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Hotel Plaza
  • Plaza Hotel Best Western
  • Best Western Plaza Hotel Long Island City
  • Best Western Plaza Hotel
  • Best Western Plaza Long Island City
  • BEST WESTERN Plaza Hotel Long Island City, New York
  • Best Western Plus Plaza Hotel Long Island City
  • Best Western Plus Plaza Long Island City
  • Best Western Plus Plaza
  • Best Western Plaza Hotel New York City
  • Plus Plaza Hotel Long City
  • Best Western Plus Plaza Hotel Hotel
  • Best Western Plus Plaza Hotel Long Island City
  • Best Western Plus Plaza Hotel Hotel Long Island City
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.