Hyatt House New York/Chelsea

3.5 star property
3.5-star hotel near Macy's

Choose dates to view prices

Photo gallery for Hyatt House New York/Chelsea

Exterior
Room, 1 King Bed
Free daily buffet breakfast
Lobby
Shower, designer toiletries, hair dryer, towels

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
815 Ave of the Americas, New York, NY, 10001
  • Place, Macy's
    ‪6 min walk‬
  • Place, Empire State Building
    ‪6 min walk‬
  • Place, Times Square
    ‪14 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪33 min drive‬

Room options

Room, 1 King Bed

9.0 out of 10
Wonderful
(62 reviews)
  • City view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Studio Suite, 1 King Bed

9.2 out of 10
Wonderful
(12 reviews)
  • City view
  • 29 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Studio Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(25 reviews)
  • City view
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Studio Suite, 1 Queen Bed, Accessible (with Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Room, 2 Queen Beds, Accessible (Shower)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Studio Suite, 1 King Bed with Sofa bed (Specialty)

  • City view
  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Suite, 1 Bedroom (Specialty)

  • City view
  • 47 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, 1 Bedroom (High Floor)

9.4 out of 10
Exceptional
(12 reviews)
  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Suite, 1 Bedroom, Accessible

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the area

New York

Manhattan stay.Within a 10-minute walk of this Manhattan hotel, you'll find Macy's and Empire State Building. Times Square is 0.9 mi (1.5 km) away.

What's nearby

  • 5th Avenue - 5 min walk - 0.4 km
  • Madison Square Garden - 6 min walk - 0.6 km
  • Macy's - 6 min walk - 0.6 km
  • Empire State Building - 6 min walk - 0.6 km
  • Times Square - 14 min walk - 1.2 km

Getting around

  • 28 St. Station (Broadway) - 2 min walk
  • New York W 32nd St. Station - 4 min walk
  • LaGuardia Airport (LGA) - 32 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Skirt Steak - ‬1 min walk
  • ‪L'Amico - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Luckin Coffee - ‬1 min walk

About this property

Hyatt House New York/Chelsea

3.5-star hotel near Macy's
There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi. You'll find a 24-hour business center on site. A 24-hour fitness center, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly Hyatt House New York/Chelsea. Parking is available for a fee.

This 3.5-star New York hotel is smoke free.

  • 150 guestrooms or units
  • Buffet breakfast (free)
  • Deli
  • Terrace on the roof
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Convenience store
  • Elevator
  • No smoking on site
Hyatt House New York/Chelsea offers 150 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 42-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 68 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Low-height electrical outlets in bathroom
  • Portable shower seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 42-inch flat-screen TV with cable channels
  • MP3 dock

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 68 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. Guests can access their rooms with a mobile device.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt House New York/Chelsea Hotel

Hyatt House York/Chelsea Hotel

Hyatt House York/Chelsea

Hyatt House York Chelsea York

Hyatt House New York/Chelsea Hotel

Hyatt House New York/Chelsea New York

Hyatt House New York/Chelsea Hotel New York

Frequently asked questions

How close is Hyatt House New York/Chelsea to the airport?

Hyatt House New York/Chelsea is 10 mi (32-min drive) away from the LaGuardia Airport (LGA) airport, the closest popular airport to the property.

How much does it cost to stay at Hyatt House New York/Chelsea?

As of May 15, 2026, prices found for a 1-night stay for 2 adults at Hyatt House New York/Chelsea on Jun 7, 2026 start from CA $299, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hyatt House New York/Chelsea have an airport shuttle?

Airport shuttle services are not available at Hyatt House New York/Chelsea.

How close is Hyatt House New York/Chelsea to the beach?

This hotel is 19.2 mi (49-min drive) from Coney Island Beach.

Does Hyatt House New York/Chelsea offer free breakfast?

Hyatt House New York/Chelsea offers free buffet breakfast on weekdays between 6:30 AM and 9:00 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Hyatt House New York/Chelsea?

No, there is no casino at this hotel, but Resorts World Casino (22-min drive) is nearby.

What time is check-in at Hyatt House New York/Chelsea?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Hyatt House New York/Chelsea?

Free parking is not available at this hotel. Valet parking is available for USD 68 per day.

Does Hyatt House New York/Chelsea have a pool?

Hyatt House New York/Chelsea does not have a pool.

Does Hyatt House New York/Chelsea have a spa?

There are no spa services available at this hotel.

How close is Hyatt House New York/Chelsea to downtown New York?

Hyatt House New York/Chelsea is 2.4 mi away from New York.

Hyatt House New York/Chelsea Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 600 out of 1001 reviews
Rating 8 - Good. 264 out of 1001 reviews
Rating 6 - Okay. 74 out of 1001 reviews
Rating 4 - Poor. 30 out of 1001 reviews
Rating 2 - Terrible. 33 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Tyrese

Stayed 3 nights in Feb 2026

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities
Cleaning staff was really good. They came daily to make sure we had fresh towels and garbage were emptied and supplies were restocked.
Great views from our room on the penthouse floor
Stayed 6 nights in Feb 2026

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast room great. King room big enough. Staff friendly and helpful. Thanks.
Stayed 2 nights in Jan 2026

10/10 Excellent

MARIA

Stayed 2 nights in Nov 2025

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful and nice. The room was clean. Breakfast was good.
Bedroom
View from 19th floor bedroom
Stayed 2 nights in Jan 2026

10/10 Excellent

michael, tempe

Stayed 2 nights in Jan 2026

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
FULL breakfast on the house! Roof access with great views. Room had a full kitchen and bar top/table. More spacious than most NYC hotel rooms. Every staff member was friendly, attentive and interactive. The pillows had seen their better day. We asked for new ones but they were still pretty awful.
Stayed 3 nights in Jan 2026

10/10 Excellent

JENNIFER

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Jan 2026

10/10 Excellent

Deanna

Travelled with group
Liked: Cleanliness, staff & service, amenities
The room and hotel was so clean it was incredible. The staff was kind, friendly, and willing to help. There were many of options for breakfast. Overall, this was a prime spot with easy access to downtown New York.
Stayed 2 nights in Jan 2026

10/10 Excellent

Chad

yes
Stayed 3 nights in Jan 2026

10/10 Excellent

Suzy Victoria Monka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good breakfast, friendly staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My family and I loved this hotel! We had a suite on a high floor and we had a gorgeous view of the Empire State Building! It had a washer/dryer combo (which came in handy when my 15 year old daughter stepped in snow slush and we had to dry her tennis shoes). It had a comfy sofa bed for her to sleep on and the bedroom had the same gorgeous views as the living area. The breakfast was pretty good and the staff was amazing! This hotel is also in a great location. Outside of the hustle and bustle but still walking distance from lots of things. Our stay here made our dream New York trip even better than we could have expected.
Stayed 5 nights in Dec 2025

10/10 Excellent

Randall

Liked: Cleanliness, amenities, property conditions & facilities
Amazing location! Fantastic views, close to Penn station.
Stayed 2 nights in Jan 2026

6/10 Okay

Alicia

Not worth the money for the room, unfortunately, v
Stayed 3 nights in Dec 2025

10/10 Excellent

Christopher

Stayed 1 night in Dec 2025

10/10 Excellent

Dayana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was delicious and the place was always clean, everyone was so kind and helpful. Very welcoming.
Bed was very big and spacious and room was bigger than I expected for a NY room and very nice view
Stayed 3 nights in Dec 2025

10/10 Excellent

Iwona

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. Staff was very friendly and attentive. Breakfast hugely exceeded our expectations! Great location too. Well done Hyatt. We will be back.
Stayed 3 nights in Dec 2025

10/10 Excellent

Katie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location wise very walkable location to main attractions. Staff was very kind and sweet! Breakfast had options. Amazing roof top with nice views of the Empire State Building
Stayed 2 nights in Dec 2025

10/10 Excellent

Maria Katrina

Liked: Cleanliness, staff & service, amenities
Overall, as a local from NYC, i had a great stay in Hyatt House Chelsea. There was an issue with duplicate booking that was resolved with the third party vendor Expedia/Hotels.com agents and in cooperation with the Hotel Manager named Vmitra. I initially spoke with the hotel supervisor about the issue but she gave me this tone of voice that felt like she didnt care at all. She just stated that they have a policy and that I should speak with the third party vendor instead. But i told her that the third party vendor wants to speak with the hotel manager. But the hotel supervisor was defensive saying the booking was canceled and the hotel didnt receive any payment from Expedia/Hotels.com. I kept on repeating that expedia wants to speak with hotel manager and the hotel supervisor kept on repeating that i have to speak and deal with this issue with Expedia instead. Anyway, issue was resolved and grateful that Hotel Manager Ms. Vmitra called me this morning. She provided an exceptional service. Thanks Vmitra.
Stayed 3 nights in Dec 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great hospitality! Would definitely go here again.
Stayed 2 nights in Dec 2025

6/10 Okay

Debra

Liked: Cleanliness
Stayed 5 nights in Dec 2025

10/10 Excellent

Zheina

Stayed 1 night in Dec 2025

10/10 Excellent

isaac w

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean with lots of soace
Stayed 1 night in Dec 2025

10/10 Excellent

Simran Kaur

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, amazing comfortable bed, the area is right in the middle of downtown which is nearby to all attractions
Stayed 4 nights in Dec 2025

6/10 Okay

AVA

Disliked: Cleanliness, staff & service
The duvet on the bed were stained and the bed sizes not as advertised
Stayed 2 nights in Dec 2025