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Casa Caribe Cancun

5.0 star property
5-star hotel near Ultramar Ferry Puerto Juárez

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Photo gallery for Casa Caribe Cancun

Exterior
Beach/ocean view
Garden
Beach/ocean view
Lobby sitting area

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • 24/7 front desk

Explore the area

View in a map
Calle 112 Este, SM 84, Puerto Juarez, Cancun, QROO, 77500
  • Place, Ultramar Ferry Puerto Juárez
    ‪1 min walk‬
  • Place, Gran Puerto Pier
    ‪3 min walk‬
  • Place, El Niño Beach
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪43 min drive‬

Room options

View all photos for Panoramic Suite, 1 King Bed, Kitchen, Corner

Panoramic Suite, 1 King Bed, Kitchen, Corner

Panoramic Suite, 1 King Bed, Kitchen, Corner

  • Ocean view
  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Apartment, Multiple Beds, Kitchen, Ocean View

Family Apartment, Multiple Beds, Kitchen, Ocean View

Family Apartment, Multiple Beds, Kitchen, Ocean View

8.4 out of 10
Very good
(7 reviews)
  • Ocean view
  • 100 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Apartment, 1 King Bed, Kitchen

Superior Apartment, 1 King Bed, Kitchen

Superior Apartment, 1 King Bed, Kitchen

7.2 out of 10
Good
(14 reviews)
  • Ocean view
  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed

7.6 out of 10
Good
(7 reviews)
  • Ocean view
  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Cancun

Puerto Juarez stay.With a stay at this Puerto Juarez hotel, you'll be steps from Ultramar Ferry Puerto Juárez and Gran Puerto Pier. Also, El Niño Beach is within half a mile (1 km) and Séptimo Día Adventist Church is within 2 miles (3 km).

What's nearby

  • Ultramar Ferry Puerto Juárez - 1 min walk - 0.0 km
  • Gran Puerto Pier - 3 min walk - 0.3 km
  • El Niño Beach - 13 min walk - 1.1 km
  • Museo Iconografico de la Carrera Panamericana - 6 min drive - 2.8 km
  • Séptimo Día Adventist Church - 7 min drive - 2.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 28 min drive

Restaurants

  • ‪Coco Café - ‬3 min drive
  • ‪La Plaza - ‬8 min walk
  • ‪World Café - ‬3 min drive
  • ‪Puerto Santo - ‬14 min walk
  • ‪Mi Lucrecia - ‬3 min drive

About this property

Casa Caribe Cancun

5-star hotel near Ultramar Ferry Puerto Juárez
As a guest of Casa Caribe Cancun, you'll find an outdoor pool, a terrace, and barbecue grills. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Casa Caribe Cancun also features tour/ticket assistance, a garden, and a front-desk safe. Self parking is free.

Smoking is allowed in designated areas at this 5-star Cancun hotel.

  • 6 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Smoking in designated areas
Casa Caribe Cancun offers 6 accommodations with hair dryers and complimentary toiletries. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.

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  • Parking included
  • Free WiFi
  • Air conditioning
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May 1 - May 2
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Property amenities

Family friendly

  • In-room refrigerator
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Things to do

  • Outdoor pool

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 40.00 per person (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

Property is also known as

Casa Caracol Cancun Hostel
Casa Caracol Hostel
Casa Mexicana Cancun
Casa Caribe Cancun Hotel
Casa Caribe Cancun Cancun
Casa Caribe Cancun Hotel Cancun

Frequently asked questions

How close is Casa Caribe Cancun to the airport?

Casa Caribe Cancun is 13.4 mi (28-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Casa Caribe Cancun?

As of Apr 25, 2026, prices found for a 1-night stay for 2 adults at Casa Caribe Cancun on May 24, 2026 start from CA $43, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Casa Caribe Cancun have an airport shuttle?

Casa Caribe Cancun offers an airport shuttle 24 hours a day, on request, for a charge of USD 40.00 per person, one way.

How close is Casa Caribe Cancun to the beach?

This hotel is a short 12-minute walk from El Niño Beach and 8.5 mi (91-min drive) from North Beach. Don't forget your sunscreen!

Does Casa Caribe Cancun offer free breakfast?

Casa Caribe Cancun does not offer free breakfast.

Is there a casino at Casa Caribe Cancun?

No, there is no casino at this hotel, but Royal Yak Casino and Sports Book (6-min drive) and Codere Casino Paseo Cancun (7-min drive) are nearby.

What time is check-in at Casa Caribe Cancun?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Casa Caribe Cancun?

This hotel offers free self parking.

Does Casa Caribe Cancun have a pool?

Casa Caribe Cancun features an outdoor pool.

Does Casa Caribe Cancun have a spa?

There are no spa services available at this hotel.

How close is Casa Caribe Cancun to downtown Cancun?

Casa Caribe Cancun is 3.2 mi away from Cancun.

Casa Caribe Cancun Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 139 out of 360 reviews
Rating 8 - Good. 82 out of 360 reviews
Rating 6 - Okay. 56 out of 360 reviews
Rating 4 - Poor. 29 out of 360 reviews
Rating 2 - Terrible. 54 out of 360 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Cameron Duffy

Great place to stay for any adventure.
Stayed 4 nights in Feb 2026

10/10 Excellent

Michael

Stayed 2 nights in Feb 2026

4/10 Poor

Rachel

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I paid for ocean view. Did not receive ocean view. Had to change rooms halfway thru because we were having problems with hot water. 2nd room was a little better. Bad shower head but atleast it was hot water. Still not ocean view. Not the cleanest place. Stained sheets. No beach access. Sunrise blocked by the ferry next door so couldn’t get a good view. Pool was pretty cold. The breakfast was decent and good price but took along time to get. And we were only 1 of 2 tables of 2 people sitting there. Staff was very friendly. Very few spoke any English but it’s Mexico so I can understand that. Don’t think I would choose this property again unfortunately.
Stayed 4 nights in Jan 2026

8/10 Good

THIEN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room is spacious..kitchen. Property is very tranquil..relaxing.
Stayed 1 night in Jan 2026

8/10 Good

Martha

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn't have kitchen but I guess you get what you pay.
Stayed 3 nights in Dec 2025

4/10 Poor

Kenneth

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Basic
Stayed 1 night in Dec 2025

2/10 Terrible

Thuy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is misleading and dishonest. It is not a 5-star hotel, even though it is advertised as one. The furniture in the room is very old, there was no hot water, no saucepans in the kitchen, and the Wi-Fi was very difficult to connect to. There were also many mosquitoes that bit me all night. I stayed for one night and checked out early. I requested a refund for the remaining three nights, but Expedia was unable to contact the hotel for refund approval because the staff could not speak English and ignored emails. I spoke directly with the owner to request confirmation of my early checkout; he spoke English well, but the hotel had no option to provide written confirmation. In the end, Expedia emailed me to say the refund was declined, and they were unable to issue a refund. I do not recommend staying at this hotel. I rate it zero stars.
Stayed 4 nights in Dec 2025

10/10 Excellent

Leandro

Stayed 2 nights in Jan 2026

6/10 Okay

Roxane

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Endroit correct pour le prix manque un peu d amour… nous avons réservé ocean view avec cuisine mais aucune poêle/chaudron et ustensiles de cuisine fournie et aucune vue sûr océan de la chambre
Stayed 3 nights in Jan 2026

2/10 Terrible

Laura

Travelled with family
Disliked: Cleanliness, amenities
The pictures don’t reflect the hotel’s current state. It was dirty, run down, the air conditioner did not work well and there was a brown mouse running around the kitchen. We booked a quick one night stay to help us get to the airport on time for an early flight. We were only there for 12 hours otherwise we would have booked elsewhere.
Stayed 1 night in Dec 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So much space, gorgeous views. Walking distance to ferry. Highly reccomnend.
Stayed 1 night in Dec 2025

2/10 Terrible

Nicolas

Stayed 2 nights in Nov 2025

6/10 Okay

Andrew

It was a nice suite . A few things to know. The water is very salty. I don’t know why. Bring a towel they don’t provide any. There were no cooking utensils just silverware and playlets m/bowls to eat with but no pots or pans. A lot of loud construction nearby during the day but quiet at night mostly. I’m used to making things work out so it those things were only minor inconveniences.
Stayed 2 nights in Nov 2025

6/10 Okay

betzabeth

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I thought we would of had the pots and pans in the room and we had to ask for it. Then only the one towel between two people and not even a pool towel. Water was provided for us at all time i had tried ro call many times before arriving to seek some information and not expedia could get thru. The door didnt lock and took 45mins to get it fixed and would not change us rooms.
Love the bathroom
Could be repainted
Only the one towel at the end of the bed for two people
No additional knife or pots and pans
Stayed 4 nights in Nov 2025

6/10 Okay

Pedro

Liked: Staff & service
Location is nice, the property has charm but needs some attention. Is not super clean and needs an update. Staff is very friendly! Value/price ratio makes sense because it is an affordable place to stay next to the ocean.
Nice ocean view!
Stayed 3 nights in Nov 2025

10/10 Excellent

Dieter, Henderson

Travelled with family
It’s a very simple but cozy and warm hotel. The breakfast is as small as it can be but it’s included. If you can rough it a bit, this might be the ideal place. Ferry to Isla Mujeres is 3 min away, plenty of food stands but the next beach is less than a mile away. We will be back.
Stayed 3 nights in Oct 2025

4/10 Poor

Maryam

Disliked: Cleanliness, amenities, property conditions & facilities
You cant lock the doors from inside and it was really stressing me out. I couldn't sleep properly at all.
Stayed 4 nights in Oct 2025

4/10 Poor

David

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Only there for a short time but the pool and surrounding areas were dirty and not well maintained
Stayed 1 night in Jul 2025

10/10 Excellent

Maria M.

Liked: Cleanliness, staff & service, property conditions & facilities
10/10 it’s
Stayed 5 nights in Sep 2025

6/10 Okay

Jose, Duncan

Travelled with group
Disliked: Property conditions & facilities
The property looks very rustic, but it could really improve on updating the rooms. The structure looks nice from the outside, but they should improve the rooms, and the stay would be much better.
Stayed 5 nights in Sep 2025

8/10 Good

Gautam, Flemington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water is salty to take shower
Stayed 3 nights in Sep 2025

8/10 Good

Gautam, Flemington

Stayed 2 nights in Sep 2025

2/10 Terrible

Valerie R

Disliked: Cleanliness, amenities, property conditions & facilities
I was very disappointed the pictures are outdated the room was duaty, smelly, not hot water, no working lights in the living room and no one came to repair will never return to this hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

john

Stayed 1 night in Aug 2025

8/10 Good

Vicente

Clean
Stayed 1 night in Jul 2025