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Jardín Cancún

2.5 star property
Hotel near Ultramar Ferry Puerto Juárez in Cancun

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Photo gallery for Jardín Cancún

Iron/ironing board, free WiFi, bed sheets
Lobby
Lobby sitting area
Lobby
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Parking available
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Parking included

Explore the area

View in a map
Calle 4 Oriente Lote 20, 64, Cancun, ROO, 77524
  • Place, Séptimo Día Adventist Church
    ‪2 min walk‬
  • Place, Mercado 23
    ‪10 min walk‬
  • Place, Las Palapas Park
    ‪16 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

7.6 out of 10
Good
(9 reviews)
  • 11 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.2 out of 10
Very good
(23 reviews)
  • 11 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Triple Room, Multiple Beds

Family Triple Room, Multiple Beds

Family Triple Room, Multiple Beds

8.8 out of 10
Excellent
(5 reviews)
  • 24 sq m
  • Sleeps 6
  • 3 Queen Beds

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About the area

Cancun

Downtown Cancun stay.At this Downtown Cancun hotel, you'll be steps from Séptimo Día Adventist Church and within a 15-minute walk of Mercado 23. Ultramar Ferry Puerto Juárez and Benito Juarez Municipal Building are also within 2 miles (3 km).

What's nearby

  • Séptimo Día Adventist Church - 2 min walk - 0.2 km
  • Mercado 23 - 10 min walk - 0.8 km
  • Las Palapas Park - 16 min walk - 1.4 km
  • Benito Juarez Municipal Building - 18 min walk - 1.5 km
  • Ultramar Ferry Puerto Juárez - 5 min drive - 2.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 29 min drive

Restaurants

  • ‪Tacos Beef - ‬8 min walk
  • ‪La Suegra - ‬11 min walk
  • ‪Cremeria Ysalchichoneria 4 Hermanos - ‬10 min walk
  • ‪taqueria bonampak - ‬6 min walk
  • ‪Restaurante Isla Contoy® - ‬10 min walk

About this property

Jardín Cancún

Hotel near Ultramar Ferry Puerto Juárez in Cancun
As a guest of Jardín Cancún, you'll find tour/ticket assistance, laundry facilities, and express check-out. Public spaces have free WiFi. Free self parking is available.

Smoking is allowed in designated areas at this Cancun hotel.

  • 1 building
  • 28 guestrooms or units
  • 4 levels
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Television in lobby
  • Smoking in designated areas
Jardín Cancún offers 28 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. 32-inch plasma televisions come with satellite channels.

Bathrooms include showers. This Cancun hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Things to do

  • TV in common areas

Accessibility

  • No elevator

Room amenities

Entertainment

  • 32-inch plasma TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Soap
  • Towels provided

Food and drink

  • Cleaning supplies
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash.

Property is also known as

Hotel Jardin Cancun
Jardin Cancun

Jardín Cancún Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 166 out of 441 reviews
Rating 8 - Good. 132 out of 441 reviews
Rating 6 - Okay. 64 out of 441 reviews
Rating 4 - Poor. 32 out of 441 reviews
Rating 2 - Terrible. 47 out of 441 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Sandra T

Liked: Staff & service
Disliked: Amenities
The room had no microwave or refrigerator. the area outside of the hotel not very nice. Employees were very friendly.
Stayed 6 nights in Aug 2025

10/10 Excellent

Hyunok

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

TX

Liked: Staff & service, property conditions & facilities
Def a budget place to stay. Family of 5 Spent one night on our way to Playa Del Carmen. Not bad.
Stayed 1 night in Jul 2025

8/10 Good

Aleksandr

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Rodolfo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a lot to say
Stayed 1 night in Apr 2025

2/10 Terrible

Alvin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Jennifer

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great stop for the night, returning from Isla Mujeres with members of our party needing to catch a flight that they wouldn’t be able to make with the first ferry. We checked in at 11pm, the staff was very friendly and efficient. Most of our party was picked up by shuttle at 5:30am, the front desk staff was very helpful. We went back to bed as our shuttle wasn’t until 10am. Only negative was at 7:15am someone was playing loud music, eventually it was turned down, but you could hear it through the walls. For the price, this is a great stop if all you need is a place to sleep. We were advised the area was unsafe, but never felt that way. Would recommend staying here for anyone that needs a cheap clean bed for the night.
Stayed 1 night in Mar 2025

6/10 Okay

Molly

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, great staff. A bit noisy and location was easy to get to but a little uncomfortable at night.
Stayed 4 nights in Mar 2025

8/10 Good

Mauro

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Betsabe

Stayed 3 nights in Jan 2025

10/10 Excellent

Nonso

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was really great. I recommend!
Stayed 7 nights in Jan 2025

10/10 Excellent

manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Stayed 1 night in Dec 2024

6/10 Okay

5Lexi

Liked: Cleanliness, staff & service
Disliked: Amenities
There bug sprays,or cleaning sprays are terrible. They are so overpowering ,you cough Continually.
Stayed 2 nights in Nov 2024

8/10 Good

Hyleim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The neighborhood isn't safe
Stayed 1 night in Oct 2024

2/10 Terrible

Lyle

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No room available at check-in.Girl at reception desk recommended another hotel in area.
Stayed 1 night in Oct 2024

8/10 Good

Esteban

Liked: Cleanliness
Disliked: Amenities
The staff would need to be more active and outgoing
Stayed 1 night in Sep 2024

2/10 Terrible

Ian

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not safe area for visitors
Stayed 1 night in Aug 2024

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Noe

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1. A cockroach crawled on my little girls head in the middle of the night and she woke us up screaming. When I brought it up to the front desk during checkout, they offered no remedy, apology or refund. 2. The shower was leaking heavily all night. 3. The AC took over 30 minutes to cool. 4. There’s no way elevator. We had to carry out luggage four flights of stairs. 5. The fan was rattling all night. 6. The pillow cases were torn. 7. There were no towels in the room. I had to go down four flights of stairs to request them because there’s no phone in the room to call the front desk. 8. Parking is extremely limited and tight. It’s basically a small courtyard enclosed by a gate.
Stayed 1 night in Jul 2024

8/10 Good

Monica, Apple valley

Liked: Cleanliness, staff & service, property conditions & facilities
No elevator made it hard.
Stayed 1 night in Jun 2024

10/10 Excellent

Jerry

I liked everything about the Jardin hotel , a small hotel but big hospitality , every person at the desk was friendly and always with a smile . I stayed in the hotel in 2023 and again in 2024 and both times always welcomed and comfortable and when i return to cancun again in 2025 , i will stay at the Jardin hotel , as mentioned it is small so they serve breakfast or orther things like that but where they are located everything is within a short walking distance . Decent people with a good hotel , ny first impression of it was kind of average but i didnt know anything about cancun or anything in the city , but after my second stay i got a better idea of cancun and things and while on my second dicovered people from all different parts of yhe world come to the jardin hotel . I suggest it to every body for a good clean wholesome hotel to stay for your vusit , vacation or what have . Five stars from me .😀
Stayed 6 nights in May 2024

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

4/10 Poor

Ian

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a slum.
Stayed 1 night in Apr 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 21 nights in Mar 2024