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4.0 out of 5

"Right at the center of everything, Soberanis gave me a clean , secure, and economical place to stay. The air conditioning was really nice, but , I've ... " More

By a verified traveller on Wed 21 Sep 2016

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Hotel Description

Hotel near Ultramar Ferry Puerto Juárez in Cancun

City center stay

A stay at this Downtown Cancun hotel places you steps from Ceviche Square and within a 5-minute walk of Las Palapas Park. Cristo Rey Church and PlayCity Casino are also within half a mile (1 km).

Business services

Free WiFi in public areas, dry cleaning, and luggage storage are available at this hotel. Business travelers can take advantage of the business center. There's a safe deposit box and multilingual staff can provide around-the-clock assistance.

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 3 Max
CA $53* Per night/room 26 Apr. - 27 Apr.

Hotel Soberanis ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Soberanis

Everyone (2)
4 out of 5

A lot of value, for your buck!

Pros: Everything
Cons: Electronic locks
Location: Centrally located. Down the street from SAMs club and Walmart. Supermarket right on the corner. Buses stop right out front.
Right at the center of everything, Soberanis gave me a clean , secure, and economical place to stay. The air conditioning was really nice, but , I've never seen a ceiling fan that put out sooooo much air, that the hotel should've been lifting off its foundation . Awesome place, centrally located.

Posted by , from NJ on 21 Sep. 2016

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4 out of 5

Nice location, close to everything

Pros: Everything was nice this hotel, except for the shower head.
Cons: Change the shower heads. If it means getting the water savers from Home Depot , then do it!
Location: Prime location. I was minutes from everything.
Check in was a little disappointing , but everything else was perfect. Well, except the shower head. I didn't like the way the front desk was trying to size me up, so I reminded her that I booked through travelocity. Then she tried to get over on me with the exchange rate. Good experience, but paid $8.00 over what was quoted( no other fees are tacked on).

Posted by , from new jersey on 2 Aug. 2015

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Property Features

Public spaces have free WiFi. A business center and a meeting room are available. Tour/ticket assistance, multilingual staff, and laundry facilities are also featured at the business-friendly Hotel Soberanis. This Cancun hotel is smoke free.

  • 77 guestrooms or units
  • 3 levels
  • 2 buildings
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

Hotel Soberanis offers 77 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries. This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Shower
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

Terraza Soberanis - This bar specializes in Mexican cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5 AM

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property only accepts cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

  • No cribs (infant beds) available
  • No elevators
  • Children stay free
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Children stay free 12
  • Cash-only property
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Food service not has not been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Soberanis
  • Hotel Soberanis Cancun
  • Soberanis Cancun
  • Hotel Soberanis Hotel
  • Hotel Soberanis Cancun
  • Hotel Soberanis Hotel Cancun

You should know

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.